Home2 Suites By Hilton Brantford

The size of the rooms and to be able to relax around the pool and outside patio

Breakfast was OK sausage patties weren't the best

The staff was very polite and accommodating.

There was some smell in the room.

We just had a 1night stay and we wished it was longer the rooms are spacious and provide everything we needed

The security deposit was insanely high!

Oui

Non

Spacious room for a family of 5

Tout

Rien

Beds were comfy and clean. Breakfast was delicious. Staff were friendly and helpful.

Wish you had a hot tub or sauna, and hot chocolate at the coffee station!

The staff are competent and friendly. The entire hotel is clean

Everything we loved our stay here. From the second we pulled up to the time we left the stay was amazing. This hotel is so clean we saw people cleaning at check in and later that night same thing when we went for breakfast they were still cleaning all surfaces that are highly touched. The breakfast was better than most places we stay at about the only thing I would change is cooking the bacon a bit longer but that’s my personal preference. The room was huge again very clean lots of towels.

My only complaint is to the dirt bag or dirt bags who kept the luggage cart in their room overnight we had to carry our heavy cooler to the room. They could use more carts. That being said the amazing lady at the front counter did go floor to floor looking for both carts but could not find them. She did offer us one of the small carts from the breakfast area so yes again they went above what most do.

Location staff. Good basic breakfast

Air conditioner loud

Clean and comfy

Not really

Location, size of room and clean

Clean

The front desk lady was very friendly and helpful. The room was not ready as we arrived early. She asked us to call back in one hour and told us the room was ready when we called her then after we made a tour to a local zoo nearby.

We had a good visit. Very positive experience!

Clean, great staff, good location and breakfast etc

nothing

It was clean and comfortable and quiet.

Absolutely beautiful room , huge with 2 big double beds and the kitchen and siting area. Nice and very clean. Breakfast was included and was the best one which we have so far in Canada 🇨🇦. Swimming pool was very clean as well and almost empty just for us it was feels like very special treat. Would love to come back here again

Everything was just perfect ❤️

Really nice room clean hotel in all upset you guys didn't let me stay again??

I got assaulted at the hotel and the person that assaulted me was making noise in my room I was knocked out and you guys still had the nerve to not let me say after being up all night in the hospital as it wasn't even my dam fault

Place was impeccably clean and staff were all very friendly and helpful. Location was ideal. Rooms were quiet and comfortable.

Breakfast was all UPF. A fresh pot of oatmeal along with freshly boiled and scrambled eggs would be a good start. Cereals were labeled ‘more sugar’ and ‘less sugar’ but there was no healthy cereal at all there. I had more packaging on my table than food.

Very Clean, comfy and lots of food options around. Breakfast was good as well!

Close to McDonald, Tim Hortons and right off the 403:) Easy access.

Clean, Friendly Welcome:)

Clean and spacious room. Room amenities.

Hallways blowing cold air at all times, it was arctic! The pillows were too soft.

Breakfast was good, not excellent but good

Late checkout. I usually ask for late checkout, and I don't care if I need to pay an extra fee for it. The person who assisted me at first was almost rude, and said "there were no more late checkouts". I asked to see the manager, who was absolutely professional and courteous, and gave me an extra half hour for checkout.

This was a beautiful hotel in a perfect location for my daughter’s hockey tournament in Brantford. I loved the room , the breakfast was great and I was pleased there was always hot coffee available. I liked the location with surrounding restaurants , close proximity to the highway and near the Wayne Gretzky arena. Unfortunately the downfall was the way my late checkout request was handled - I explained that I had a long gap before my child’s evening game (tournaments are unpredictable ) , we had been up since 5:30am for an early game and had another game at 6pm ! I only asked to stay until 1-2 pm just so we didn’t have to sit in the car for several hours. I was told that my room “was booked” and that only a 30-minute late checkout was possible. However, when I checked online, the same room type was still available. I am also a Hilton Honors member, and the program clearly states that late checkout is offered when available. Given that availability still showed online, this made the refusal even more frustrating. What was most frustrating is that when I asked to extend my stay for another night, it was approved immediately. That makes it very hard to accept the explanation that the hotel needed my exact room. If the hotel truly could not accommodate a longer checkout because of availability, extending the stay should not have been possible without a room change. This came across as inflexible and inconsistent, and it felt like the only way to get reasonable flexibility was to pay for an extra night rather than being reasonably accommodated for 2-3 hours. Also to note the hotel was empty at 4pm when we left. And looking online all room types are available . This was a busy tournament weekend , so I would expect housekeeping would not be turning over all the rooms anyway so why so inflexible ? Despite this I would stay here again as the hotel is beautiful , keeping in mind this hotel is not willing to accommodate late check outs despite low occupancy on a Sunday night !!

The room was incredibly spacious and clean. I loved the full kitchen with a huge fridge. The slide out desk was perfect for eating dinner as a family.

The bed wasn't super comfortable, some areas were lumpy and worn down. Also the ac worked great but it needs to be dusted and/or clean filter bc every time it kicked on, I was sneezing like crazy.

Spacious room, comfortable beds

OK... Not many options.

Bed was tooo soft

We were warmly greeted by a friendly attendant at the front desk and promptly checked in. There was plenty of free parking and the lobby area was bright and cheery with complimentary coffee, tea and hot chocolate. To our delight, the room was super spacious and had loads of storage! Our suite looked just as depicted in the photos online. So many nice touches, upscale lamps and convenient hooks, curtain separating the sitting area from the beds and a great desk that could be converted into a dining room table or work space. Conveniently located right off the highway and also beside multiple fast food restaurant options. The beds were very comfortable as were the pillows. I appreciated the little note in the bathroom that stated if we were without a certain item that the hotel would be happy to provide it if they could. We requested a quiet room and received exactly that...away from the stairs and elevators. The breakfast had a fantastic variety, from yogurts, fruits and cereals to hot sausage, bacon, eggs, make your own waffles or toast and bagels. We didn't use the pool, but it looked inviting and the gym area had natural lighting and was sufficient for a quick workout. On Christmas morning, we were made to feel like special guests when we found the hand written gift bag hanging on our room door with Toblerone chocolates and candy cane...such a thoughtful touch! We'd like to give a special "shout-out" to Shannon at the front desk, who went well above and beyond to give us a boost when our car battery died in the parking lot. Nobody else would help, but she stepped up and kindly offered in the midst of a blustery winter storm! If you need to stay anywhere in the Brantford area, we VERY HIGHLY recommend this wonderful hotel!!!

The only thing that could be improved at this fantastic hotel was a better fitness center...having said that, there were plenty of dumbbells and treadmills for a quick workout. Otherwise, we were beyond pleased with our stay here.

Location, amenities breakfast friendly staff great rooms

Was perfect

Ras

Ras

İt was very clean and stuff was very kind.

Warm welcome. Clean facilities.

We absolutely loved this hotel! It is so clean which is my number one need in accommodations. The room was top notch!

Front desk staff were not friendly nor welcoming. Seemed perturbed by questions - short matter of fact! Housekeeping was helpful and accommodating!

I loved everything about this hotel.

Nice and clean place. Stuff friendly. Bonus clean gym, swimming pool decent size . Breakfast was also better than expected. Bed was comfortable and kitchenette very useful.

Very clean rooms .

The room was quiet and clean, breakfast was a huge highlight. Pool was clean but cold.

Very clean and comfortable beds. Great breakfast too.

Room was comfortable and clean. Staff was very friendly and breakfast bar was always kept clean and stocked

Loved it modern nice colours. Just missed a hot tub though.

We felt so safe in this hotel and the cleanliness and friendliness and comfort of the room made for an excellent stay. Thank you.

Very quiet and clean.

Wonderful rooms and excellent staff members.

Excellent accomodations! Reasonable pricing and great amenities! I would recommend to anyone travelling and will definitely go back. Very child friendly!

Clean

Very clean, nicely landscaped. Kids loved the pool. Breakfast was great. Coffee was also good. Would go back for sure.

The location was convenient for everything we wanted to do in Brantford. Breakfast was included and had a nice selection of hot and cold food. Everyone was kind and helpful. Check in was simple. My husband’s mobility needs, including his service dog, were respected and accommodated.

Tried to cancel BUT even though I couldn't travel due to medical issues, hotels.com and Home2 Suites Hilton Brantford.... Soooo I'm out $150 and they don't care why!!!

Large room

No hot tub

Great

Clean and comfortable room with easy, friendly check-in.

Awesome stuff

Property is great and so the front desk

Love home 2 suites. Rooms are larger with a sitting area and a studio type kitchen. Breakfast are always good as well.

First time stay there but would and will return

Great stay!

Great for larger families.

Amazing

I have stayed here several times and I love it!

Clean and quiet

We had a wonderful time at this hotel. The rooms were very clean, comfortable, and well-maintained. The staff was absolutely amazing – friendly, welcoming, and always ready to help. It has become our go-to place every time we travel – I choose it without hesitation, and even my kids love it! I highly recommend this hotel for a relaxing and worry-free stay.

Great location, friendly staff and great room.

Roomy room. Good location.

Could be cleaner.

Great place. Very clean and comfortable!

I recommend a perfect location

Good breakfast and cofer

Wonderful experience!