Best Western Hotel Universel Drummondville vs Similar Hotels

Rooms were generally clean and comfortable but had problems such as a small bathroom.

Issues with room temperature and some dated aspects mentioned.

Mixed reviews on room comfort with some complaints about noise and bed hardness.

Rooms are spacious and comfortable, but some complaints about noise.

Some comments mentioned cleanliness issues in the bathroom and pool area.

Some reviews mentioned issues with cleanliness, such as humidity and odors.

The room was nice and clean, but there were complaints about noise from adjacent rooms and events.

Some guests noted unclean windows and other cleanliness issues.

Well-located near restaurants and highway, easy access.

Many reviews highlighted the convenient location and accessibility.

Convenient location with good access to nearby attractions.

The hotel is well-located close to restaurants and attractions.

Staff were highlighted as exceptional, particularly for their bilingual abilities.

Overall positive feelings about the staff being friendly and helpful.

Very hospitable service and accommodating staff noted in several reviews.

Guests praised the courteous and friendly staff.

Breakfast was well-received, especially the on-site dining options.

Breakfast quality received mixed reviews, with some guests feeling it could be improved.

Positive feedback on the restaurant; New Year meal was excellent.

The continental breakfast had mixed reviews and some dissatisfaction.

Amenities like the pool were fun, but issues with cleanliness and a lack of bathrobes were noted.

Amenities were satisfactory but lacking in certain areas like baby equipment.

General praise for amenities like the pool and restaurant.

Features like the indoor pool were appreciated.

The value was questioned due to non-functional amenities.

Some guests felt the price was high relative to the experience.

Seen as good value, especially for the facilities offered.

Reasonable pricing for the quality offered.