Holiday Inn Sudbury by IHG

The bed, pillows, bedding and size of the room. The warmth of the pool water. Breakfast had lots of choice.

The very dated, paint peeling pool area. The size of the room's bathroom. Noisy air conditioner/ heater. The room phone would not connect to the front desk. The coffee at breakfast was quite weak. Challenging sign-in for wifi as questions asked weren't allowing accurate answers to connect to wifi.

It was close to the highway

We enjoyed the food and the rooms. Was quiet at night

The pool looked a little dirty and the roof in the pool room looked like it could use some work

Breakfast was not included!!!

Great staff, decent rooms and quiet hotel

Transients and addicts in parking lot, vehicles not safe

the staff poor customer service real arrogant no smile

Tout était bien correct, propre, bon personnel, chambre confortable et spacieuse.

Clean and quiet

Not cool enough

It’s easy to get to

Staff wasn’t very friendly

The included breakfast was convenient. The staff was very friendly.

Where do I start? Our room was musty, and the bathroom tiles had mold. The sofa bed was not comfortable at all. Beds were okay. The carpet was old and dirty. AC was extremely loud - like a jet engine. The parking lot is in bad repair, with a derelict building right across from the room. Many truckers and camper vans are sleeping in the parking lot. It's a shady area not near the highway. WE have three young children so we did not like this at all. Also our bedroom door was difficult to lock!! You had to lift up on the door to get the lock to engage. No thanks.

Very gracious welcoming at the front desk, reservations exactly as expected. You have to try the breakfast - the omelettes are unique and very very tasty. Great location, easy access into the city via Regent and Paris. The FourCorners bar (open 6-10) has lovely staff, great way to wind down with a cocktail and the food is good too. All in all, the only place we book when coming to Sudbury.

Pool was nice.

Elevator was bit small. My view was of the air handlers and the roof.

The swimming pool was very pleasant, nice and warm. We enjoyed our swim. The Solarium was the venue where our event was being held. It was very nice, but the staff that was working the event were very quick to take your plates, coffee cups away before you had actually finished.

The staff at the front desk were okay, but not overly friendly, the hotel is very dated, the halls and rooms are carpeted and in most hotels now, carpets have been replaced with laminate/vinyl flooring, for a cleaner room. The room felt dirty with the old carpeting. The room looked clean, and the cleaning staff were very friendly and helpful. The bed was okay, but the pillows were not comfortable. We didn't have a very nice view from our room. We only stayed at this hotel, because the event we had travelled for was being held in this hotel. If I was going to Sudbury again, I would book another hotel.

Good

Not Applicable

Noise no ability to sleep

Beds were comfortable and great pillows

There was no hot tub and for the money I paid they should have a free breakfast. They have breakfast but at $20/ person is crazy for the selection they offered. I won't stay here again

Close to restaurants

The facility main lobby is outdated.

I liked the clean room

I stayed at the property from April 17 to April 30, 2026. During my stay, I encountered several issues: Noise Disturbance: There were groups of children on my floor who were frequently running in the corridors and making significant noise, including jumping and racing, particularly at night. This caused repeated disturbances and disrupted my sleep, which was unacceptable. Gym Conditions: The gym facility was excessively warm and humid, likely due to its connection to the swimming pool area. The high temperature and humidity made it uncomfortable and potentially unsafe to exercise. I was unable to access the facility which was included in the price of my stay Breakfast Quality: The breakfast options were limited and repetitive. French toast was served daily, with no variety such as waffles or pancakes, which would typically be expected. there was no variety. Elevator issue: There was only 1 elevator in each building, making the wait sometimes for elevator very long and up to 5 minutes.

I stay here frequently and it never disappoints. I especially love the friendly service.

Nice staff, nice clean rooms We will be back!

Everything..

Jacuzzi room was cozy. Weekend was quiet and staff were great.

Got the jacuzzi room less maintained than the one we previously stayed in.

very convenient and easy to check in.

our toilet hook in the tank was broken - the staff were super accommodating and helped us out a lot by moving to a different room

It was easy to find and located by some great restaurants

The room was clean, but the wallpaper was peeling off, the toilet was small, the bathroom layout was very cramped. The door just missed the toilet by a few millimeters, the shower wall on one side was a half an inch from the wall so water got on the floor. The carpeting in a lot of areas in the hotel were very warn and dirty too. The room seemed long and narrow, an odd shape compared to other hotel rooms we stayed in.

Very convenient, lot of space

Room was spacious

Took a while to warm up

Was great location

Spacious, clean rooms! Appreciate the Keurig Coffee machine. Really loved the Dove Soap Dispensers. The pool was also very clean, well maintained and excellent bonus for the kids on a freezing cold February afternoon! And although we did not order the breakfast, it looked like it was well worth it.

The hotel is very large and maze like - got lost a couple of times! Nothing overly concerning beyond that,

Good location, good breakfast , friendly helpful staff

Everything was clean and the staff was very friendly

Not being able to have a smoking room

I like there is a restraunt onsite.

Nice place, clean hotel, friendly staff, breakfast was great! Didn't get to use the facilities as we weren't there long enough only one night

Emplacement

Air climatisé bruant Chambre humide et tapis vieux

Place to stay. Okay

One elevator, and older look. Could use a prim and proper paint carpet and thorough cleaning up of exterior especially in rear and sides.

When we arrived the system was down and we were not able to get rooms. We had to scramble to find another hotel for the night. We had booked 3 rooms so I had my elderly parents and relatives from Italy. It was very stressful.

When we arrived the system was down and we were not able to get rooms. We had to scramble to find another hotel for the night. We had booked 3 rooms so I had my elderly parents and relatives from Italy. It was very stressful.

Le personnel super sympathique

L'air climatisé très bruyant

Close to restaurants and shopping

Nothing all as good

Front desk staff were always super friendly and very helpful!

Comfortable, clean, quiet, professional and polite staff. Clean pool.

Pool Shower did not work.

Location, staff was friendly

Cleanliness, room smelled. Tv remote did not work had to wait for somebody to come and then come again because the one he brought also didn’t work. Wifi was so slow we didn’t use it.

The bed and the bedding were great the washroom shower facilities were very good. ( dove products) The view was terrible. Thanks

The view was terrible

Shower stall not safe for seniors.

No grab bars.

The breakfast was delightful and the server/hostess was also very friendly with good food/coffee quality.

Check in- it takes awhile due to the visa not being on me and with my husband...so it is a hassle.

Free breakfast included

Wonderful stay.

Staff was extremely helpful.

The sink was clogged with whiskers from shaving. The would flow back up and fill the sink because the water took forever to drain. The outer window was frozen open and the thermostat was not working properly; it was si hot in the room, but set at 66° when we first entered the room. This explained why the windows had been opened and frozen that way. The wallpaper was all peeled off under the window, also proof that the window had been left opened because the room was so hot.

Booked a room with a king bed but only got a queen bed.

I’m currently staying at this hotel for a work conference. Check-in was quick, and the staff are very friendly. However, the cleanliness of the hotel is concerning, there is visible dust and debris in the public washrooms, on the rugs, bedrooms, hallways and around various fixtures in the hotel. I also noticed bugs on the washroom walls, and we saw cockroaches in our room last night. Many of us did not sleep well knowing there are unwanted roommates staying with us.

The room was nice and clean

It says on the site they have included breakfast, but it's not included. You need to pay extra.

Clean and comfortable. Central location for our needs.

Nothing, really.

I like the location. It is centrally located especially close to parks.

Location

My wife left her Diamond earrings in room and when we came back 4 hrs later they were gone. Reported it to management and they could from hallway camera sthat the only persons in room were cleaning staff Reported to Sudbury regional police for investigation

Run down Not clean Poor neighborhood

Very comfortable stay.

It was fine. That’s it, fine. The AC didn’t seem to fully cool, there was a weird humidity in the whole room and hallway. There was also somewhat of a smell, like somebody had cooked something last week and it was lingering. Like other reviews, it didn’t seem like the room had been thoroughly cleaned. The good parts: check-in was easy, staff were polite, parking was easy.

Rooms were clean, hallways need some work

I didn't stay here long but there was obvious signs of wear and tear. However, staff was decent every time I interacted with them. My room was great. Nothing extra special. The only downside is there was no hot tub!

Location convenience

Lobby was really far and had to come back many times to change the key cards.

It is a nice place and I can tell the hotel put in some thoughts to make costumer’s stay more convenient. Staff are friendly.

We had an amazing stay at the Holiday Inn. Beautiful clean room, delicious breakfast, friendly service and amazingly comfy beds.

Property had lots of parking all around the building. Onsite restaurant was excellent.

Our suite needs lots of repairs

Friendly front staff and bar staff

Friendly, quick to accommodate, staff.

All good

No microwave in room

Staff awesome hotel could use sone repairs

Breakfast was an option. I thought breakfast was included. Not clear. Ask for a glass at the bar, they gave me a very dirty and spotted glass. Makes you wonder.

Everyone was friendly, room was comfortable and very clean.

My card access card did not work, the door would not open when the key was reissued. Two mice were running on the first floor when I walked in. The parking lot had no lines and cars were parked 3 deep, blocking in the center vehicle. The floors were dirty, doors marked and back wing entrance was sketchy.

The property is in need of renovations. The value for cost was below expectations

Needed a place where we could park 23’ gooseneck trailer and truck. Parking lot was great for that. Beds comfy and room cozy

The room was quiet but for the cost of the room the carpet needs work, no microwave and shower needs an update

Room was non smoking room but smelt Like smoke. The handle to flush the toilet was broken.

Good hotel