Radisson Hotel Paulista Sao Paulo

Location is perfect and the breakfast is awsome

Nice hotel

The location is great. Staffs are welcoming and nice. The property does not provide water on daily basis, only at Check-in.

One of the best stay for service

I like this hotel because is close to Paulista Avenue , walkable and also the employees are wonderful but I was disappointed with the breakfast

Safe and convenient location 10 minute walk to Paraiso station. Breakfast was excellent. Elevators fast.i would stay here again.

Great service! Clean rooms! Nice and helpful staff

Safe and quiet area. If hotel provides some plug adaptors for rent will be better.

Wont even be given free bottle waters in the room very day, stayed 5 days, only fist night you get water included. Employees arent happy to be there, food is mediocre.

perfect stay, good Customer service, very welcoming staff! Very well Locatel near Av Paulista and main attractions

All the hotel staff were very kind.

All the hotel staff were kind.

Nice hotel!

The service was terrible. Especially the room cleaning. I stayed 6days there, they changed bedding sheet on 5th day in such a hot session. The no- disturb sign stayed on floor for 3 days until I picked it up, nobody do it. The bedding is pure fiber without or very less cotton, feel very uncomfortable when sleep. I traveled 50 countries, this is one of the worse experiences.

The staff are very friendly and accommodating. Room was fine as well.

Very nice staff; hotel was super clean

Nice hotel, very clean and tidy. The breakfast is above average

We had nightmare in staying with this Radisson hotel. The robbery was happened to us at 3:00 PM. My wife and I were standing in front of the Radisson sign and trying to take a picture of this Radisson hotel. The robbery happened with 10-20 Radisson staffs next to us, about 5 meters away. My wife’s Phone was robbed away by a biker. I was pushed down on the side walk. All the staffs just watched without any pity. I asked them to report to police, and them said they are not understanding English. Asked us to report to police at airport. I was badly injured with scratches all over my face, belly, hands, and knees.

Great location great hotel good rooms

Wonderful staff, very knowledgeable

O café da manhã estava frio. A varanda estava lá, mas não era acessível.

Great area and staff members

Awesome

This is the fifth or sixth hotel I’ve tried in São Paulo and it’s a winner! Will stay here again, 100%. Staff is amazing and everything was very comfortable. For hotels within this medium price range, it’s the best I’ve seen here. Food also very good.

Rooms need a lot of maintenance work. We rented 3 rooms, and every room had a problem. Lockers didn’t work in 2 out of 3. A/C in our room started dripping on the second night, and flooded the room. Another general problem is that the bathrooms don’t have a/c. They get very hot, like a sauna! On the positive side, the staff were willing to fix things or relocate us.

The hotel staff were friendly. The rooms need some updates. The frame of balcony doors were not able to close all the way so that I can hear the city noise all day and night.

Excellent!

No coffee, tea, water in the room.

Overall it has been satisfied with me. I will stay at next trip.

I stayed at the Radisson for my first time in São Paulo and I had a great stay. The hotel was clean, quiet and the air conditioning worked wonderful. It was easy to walk around the area from the hotel and the staff was friendly. The morning breakfast had many options and highlighted local dishes and fruits.

Great for a short business trip

Very conveniently located to Paulista. Check in was tedious- not great after a long flight. The “luxury room” appeared rather basic, so rang up to check that it wasn’t a mistake. Apparently, their interpretation of “luxury” is a room above the 12th floor, with a view of pretty much nothing. Breakfast was excellent with a wide range of options- most impressed.

Very nice hotel to stay. Location is excellent! Front staff incl Security is kind, friendly and alert. Always willing to help.

I loved it everything was so close and the staff was amazing

Super recomendo, tudo da melhor qualidade

Friendly staff and great breakfast

The location of the hotel to shopping and food was ideal. The staff was remarkably considerate and knowledgeable. The layout of the rooms were wonderful. Would highly recommend staying here to visitors.

Great Place, friendly staff many restaurants within walking distance, Bar and restaurant were great will definitely come back

Nice but nothing exceptional.

Best place to stay in Sao Paulo

Amazing hotel close to paulista and many other attractions we love to stay there every time we go to São Paulo

We had an awesome stay @the Radisson. The staff provided exceptional service from the moment we arrived in the Uber. The luggages were immediately removed by their staff and placed on a carrier which was taken up to our room immediately after we completed our check in. The rooms were very nice, clean and the beds were SUPER comfortable! They have pools with awesome views of the city. The hotel is within walking distance of Paulista Avenue where there are many restaurants, cafes, shops and several malls. The food was amazing in every restaurant we ate on Paulista Ave. Additionally, on Sundays, they shut down the street and have all kinds of entertainments and vendors. We had a fabulous stay at both the Radisson & Sao Paulo!

Best hotel I’ve stayed in the paulista area.

Excelente serviço e localização

The Staff was so welcoming and friendly. They were very accommodating and helpful when we needed something. Great location walkable to a lot of the dining areas and the shopping mall was very close by!

Would def stay there again!!

Shuttle service to a good restaurant.

Great room and staff. I chose the room partly because it said it had 24hr room service but it did not. They might want to update this in their listings on Expedia.

Very comfortable, clean and preserved. Will come back

.

The hotel is modern and very comfortable. The staff are friendly and helpful and the food and drinks are delish!

Great place

Very good stay and very professional staff at the Radisson Paulista Plaza, São Paulo! I always enjoy my stays at this conveniently located hotel

Great location. Good price. Clean and the staff were helpful and friendly.

Very convenient location. A lot of good restaurants and close to the metro. Good for work and leisure. I will stay again.

It was nice with the customer service but not being told how to have a proper charger or telling me breakfast is supposed to be added was disappointed I spent hungry for a few hours because the restaurants around where closed in the morning and the area is not safe for the price I paid for too.

Place has a great entrance and foyer that makes you feel lile you're in the wrong place because this couldn't possibly be $100 a night hotel yet it is! Then you get to the front desk where the staff are impeccable I had several requests that I needed assistance with and different staff members guides me im the right direction every time.Phenomenal! Bravo

Friendly staff, clean rooms

Great location and good overall services. I was very impressed by Ailton working at the customer service desk. Excellent customer service skills and an immense support to the team around him. Highly professional, friendly , helpful and dedicated. A credit to your hotel!

Bueno

It was a very nice stay at your Radisson Hotel Paulista, as always!

Great location

This is one of the worst experiences. I’ve stayed many times in São Paulo. Gustavo was rude and disrespectful. He looks angry and talks like an angry person. Another receptionist Tabitha was bad as well. I arrived early from NYC after a long flight. I asked for early check in and was willing to pay. But she insisted that I upgrade for all days and pay a large amount. Then she did not even offer a chair or lounge to wait. All day pounding and drilling above my floor. Then road construction all night with power drills. Mini bar is a joke and tiny little things are expensive. The rooms are dated with old furniture and old hanging TV from the 70s. Do not stay here especially if you are an American. This is definitely not a Raddison standard. It’s more like a 2 star service and hotel. Bathroom is very tiny. Even hostels have better bathrooms. You will not get sleep or rest! Stay away! Restaurant workers were nice and the cook who makes omlettes was actually. The reception staff need extensive training in customer service and etiquette. This hotel should’ve mentioned about construction going on the hotel in the description.

I do not recommend staying on the first three floors. as it leaks the noise from the lobby. it bothered me too much to sleep.

Staff was wonderful

The location of the property was great. We were close to the Brigadeiro subway station as well as the shopping patio paulista mall. The room we got however, was very much below our expectations as it did not look like what was shown in the pictures when we booked. Additionally, the bathroom was subpar. The faucet was leaking water, the bathtub had many stains, and the toilet or the drain was emitting sewage smell. Surprisingly there was a kitchenette (just sink and a bar style shelf) which was not shown in the pictures, but the sink itself was a bit rusty on the inside and the faucet would splash water everywhere when turned on. The room looked dated along with the furnitures. For the price, I would rather pay an extra 10-15 bucks a night to upgrade to a Premier level. Or check out other hotels if you want to stay within that budget (check out local hotels- they may be cheaper and nicer). One last thing to note, this property is no longer part of the Radisson rewards program - they have switched to Choice Rewards. Staff said Radisson is leaving South America.

👍

Met my expectations considering the reviews from others that I read before booking. It got to be pretty warm in the room but I read other reviews which mentioned that.

For the price, any other hotel would offer better courtesy service. The bread came in a paper bag at room sevice breakfast. If you for an extra glass in the room is charged. Hotel food is less then average. Hotel no more than 2 stars.

The hotel un general is really good. My only complaint will be that we travel from Mexico and we didn’t get a room with view to the street to appreciate the city. Our room was on the first floor so no much to see from the window.

Actualice la propiedad

Good location, lovely staff. Nice breakfast

I liked how clean the hotel was and the breakfast options were amazing. Definitely recommend it if you're visiting Sao Paulo as it is close to everything!

zero atendimento ao cliente zero atenção

Good location, excellent bed and cery clean bathroom. Very good breakfast.

Staff was very helpful and friendly

Beautiful hotel, amazing staff and great location!

Overall, I had a comfortable stay, but I was a little worried about the smell in the room. If this is improved, everything will be excellent.

Check-in/out process is quick and efficient. Room is comfortable, though closet space is limited. Breakfast buffet is poorly organized. Getting a good cup of coffee is complicated. Sugars, cream/milk and stirrers are not logically located. Plates are not logically located in the buffet area. It is typical to wander around the buffet looking for what you want, and this is my second time at this hotel.

Good value for money. Good location for my purposes. Staff is helpful. Gabriel at the reception was the star this time. Tends to be busy with business travelers. Breakfast buffet is pretty good. Would stay there again.

Location is good,and break fast was good, but the power outlets are outdated, and you cannot use common plugs in Japan or the United States. Converters are always on loan and out of stock, so please increase the rental inventory or make them universal.

The staff was very helpful which made the stay good but there were definitely problems. The refrigerator wasn't cool enough (Frigobar with glass for so you can see inside). I had a medicine that needed to be kept cool and for the first 3-4 days we had to rely on an ice bucket being brought to the room. Maintenance came in twice without resolution, it wasn't until Tuesday (Monday was Brazil's game in the world cup so it's essentially a holiday) that the general manager called and the Maintenance manager came along with folks to change the Frigobar fire the old small refrigerator that was capable of making even ice. The TV on the other hand remained unresolved. The image was horribly out of focus despite a relatively new HD TV. They blamed it on the signal and said they had a project to change it within a month. Looked like 1990s TV when watching a World Cup game the image was always distorted unless it was a close up. This was definitely not 4 star. Some 2 star hotels probably had better image. Also reaching room service proved to be difficult many times calling front desk to then be redirected to restaurant. Even with direct restaurant number was difficult at times.

Very noisy construction work right in front of hotel, last to 2 AM every night, no response from the hotel

Very average. I picked it just for location, otherwise nothing special. They missed some basic things such as replacing shampoo bottle and soap when they clean the room. The room and food are very basic .

Front Desk personnel very helpful

Great location

Excelente

Very nice hotel. Large room and very well-located.

the room condition and facilities are poor and not working tv no picture even after calling thechnition aircondition cant be operated with remote control toilet flash poor need few times to clean no coffe set for early wake up

Amazing property and staff, the only thing they need to do to be perfect, is upgrade the gym. I love the area around. Great Location with Restaurants and entertainment right in the heart of São Paulo. highly recommend!

The room smelled like a hospital. The bathroom was clean and the lobby is pretty nice. Breakfast was expensive and very basic. Wifi didn’t work in our room!

Great location, great stay!

Great

Many many many problems with connecting to the Wi-Fi every day! It should be easier to do on your own. I had to get help every day from the staff. The room we got first had a broken door lock. Second room was ok. Overall the place is a good place and would recommend. Staff is very helpful.

great business hotel

This is a decent hotel, not too expensive and at a great location. Weakness is the staff - not the most attentive. Checkout was messy - there were two of them and they were chatting and playing, while I waited…. Then, after I got home, I found out that there was a package left for me at the reception. I called them and they confirmed that the package was there, but no one ever bothered to let me know about it. So I’m at a different continent and have a package at the hotel, which could have been easily picked had anyone from that front desk informed me. They need serious training!

The Wi-Fi doesn’t work well, the breakfast is horrible, the pool and sauna is closed. The service is bad. I would not recommend this hotel.

Good staff. Friendly, kind and always available for help/requests

New hotel, lousy location with no restaurant at all in walking distance. Only stay here if it is just to sleep before the next flight out…… New windows did not close well so quit loud!

Old building but clean and nice