Park Hyatt Toronto

Everyone was lovely, accommodating and professional. The food was great. The rooms very nice.

Удобный и очень чистый номер.

Персонал Отель с завтраком оплатила заранее Я с ребёнком была сутки в дороге и когда ночью хотела просто заселиться и лечь спать, меня 30 минут не могли заселить, так как ночью персонал на ресепшене был не квалифицированный. Проблема возникла от того, что у меня была дебетовая виза карта, а не кредитовая и персонал на ресепшене не знал как её привязать на случай если я захочу воспользоваться дополнительными услугами в отеле. В итоге ошибочно сняли 400 долларов и официально меня не заселили, открыли номер и не дали ключи от него. Утром пришлось опять идти на ресепшен и разбираться. К счастью персонал на ресепшене уже был другой и за минуту зарегистрировали мою дебетовую виза карту и объяснили, что по закону Канады моя дебетовая виза карта автоматически становится кредитовой. И наконец зарегистрировали меня и дали ключи от номера. Прошла уже неделя, как я съехала, а 400 долларов до сих пор не вернули.

Location, customer service, food and ambiance were outstanding. Highly recommend this hotel and Joni restaurant for both breakfast and dinner. Room choices: Only downside was that they only have one size small room if you need 2 beds. But everything was fantastic!

Great experience overall. Very friendly & helpful staff. Located in a great part of town that has a lot of great restaurant and shopping options. Also like the Whole Foods just down the street.

Great hotel, staff, rooms, location & breakfast. Fantastic place. Will miss the morning latte's & lobstrer benedict.

Amazing hotel, staff, food, accommodation and general guest experience. One of the best hotels I’ve stayed in.

Excellent service from start to finish. Our room wasn’t quite ready at check-in, but the front desk team kindly took care of our bags and offered us a complimentary drink while we waited. The concierge was also incredibly thoughtful and went out of her way to make our stay more enjoyable. It really is the little things that count, and the level of hospitality here stood out. We stay at many hotels throughout the year, and service like this is what makes us want to return. Highly recommend.

We greatly appreciate the special care and attention we receive at the Park Hyatt Toronto not only because of our globalist status but that we were married there 30 years ago. While a lot has changed over the 3 decades, we appreciate management’s efforts to work with us on the challenges we personally face in the evolution of the hotel. It is commendable that management do their best to recognize guests as individuals with different needs.

Clean, modern, great bar and restaurant. Location close to museum, parks, high end shopping and transit. Further from distillery, harbor, and old town. Parking is $$.

Love this property as a splurge staycation as a local but there tends to always be some service issue that keeps them from hitting it out if the park. The suites are lovely & breakfast (comp’d for globalist) is excellent - we all love the streak & eggs.

Great location… the large area for unloading and valet service, which is protected from the weather and is easy to access, was a bonus! EVERY SINGLE STAFF MEMBER WAS SMILING AND MARVELOUSLY HELPFUL!

??? Nothing!

An excellent hotel in the heart of Toronto. The rooms were great and the staff were very friendly and professional. Just across the street from excellent shopping and dining.

Great location. Staff very pleasant.

Check in delayed by 1hr 15. Almost missed a very important meeting. Bathroom cleanliness not exactly what I expect from a property of this standard. Human hair in the shower.

It left a bad taste. Being a Hyatt explorist member, I expected a decent room. But I was given lower floor room, close to elevator with a shared door to next room - which facilitated lots of noise from neighboring room. I didn’t have comfortable sleep due to noise. The hotel truly won’t recognize loyalty status . It’s not worth it and look elsewhere .

After a terrible stay at another hotel in Toronto. My fiance & I visited Park Hyatt to see as an option. When we got there, we were impressed, was greeted and offered water even if we were not guests at the time. We immediately knew this was a good hotel to switch. In addition, the restaurant, bar, and overall service was beyond our expectations. I personally recommend this place all the way.

Park Hyatt Toronto is a value for money! The neighborhood is nice; the location is strategic. The staff are accommodating and really helpful. They support sustainability which is a big plus. The room is nice and cozy. Everything about this hotel is wonderful and will complete your Toronto experience.

We just returned from the Park Hyatt Toronto and I'd have to say the reviews are pretty accurate. It's a beautiful property with some highs and some lows. Overall it would be a 4.2-4.3 rating for me. The pros: Beautiful property, love the flowers in the entry and lovely signature scent Spacious rooms and nice finishes Convenient house car service fantastic location Fantastic breakfast at Joni (mostly) wonderful staff The cons: Pricey compared to other 5* properties in Toronto Fairly small lobby, the check-in area is small room to the right of the entrance Inconsistent staff experiences No globalist recognition at all No suite upgrade No space in the fridge (it's prefilled with mini-bar items) We stayed as a family of 4 and right before checking in, I saw there were several suites available (standard and premium). Upon check-in though, the staff told me that there was only a corner suite available for $250 per night. I told her I could see the suite online so she went to ask her manager who promptly said No. Ok....I didn't want to argue so we just took the standard room. We're Globalists and don't always fight for the upgrade but do expect some type of welcome amenity or note in the room. Nothing here. I mentioned it was my daughter's birthday to the concierge later that day and she was so sweet- sent up a cake, note, macarons and little raccoon stuffed animal (it had the cutest Park Hyatt bandana). The cleaning staff were equally wonderful and gave my kids extra chocolates plus a little note. Breakfast at Joni was AMAZING. My husband said it's his favorite Hyatt breakfast (other than Asia). High praise coming from a guy who's stayed everywhere from PH Paris to Alila Ventana. I think it was the crispy hashbrowns that won his heart :) Overall would I stay again? No. There are so many other 5* properties in Toronto to choose from that the Park Hyatt just isn't worth a return for us.

Great location in the middle of Yorkville with convenient walking to shops and restaurants. We had booked a deluxe room and it was surprisingly spacious with lovely decor. A lot of thought was put into the room, including a tiny shelf in the shower where you could rest your leg for shaving. Always appreciate a bidet too. It was my birthday and the hotel sent up a lovely pastry and sparkling wine. Minor observations, the check-in area is a very small room which felt congested quickly and the lobby is austere with no inviting spaces for lounging. Staff was pleasant but lacking a bit of finesse. We travel to Asia frequently where service and amenities at luxury hotels are unparalleled, so take my review with a grain of salt. But overall, it was a lovely stay and we will return when we are next in Toronto.

excellent service and room, great location next to ROM, get the feeling of being cared for, best room service food in a while

Upon booking, I requested a late checkout for my daughter so she would have a safe place to wait while I had surgery. They had originally given us 4pm, which we thought was amazing. Unfortunately, my surgery ran later than expected and the hotel allowed her to stay until almost 6 pm, when I was finally ready for discharge, without any additional charges. This helped us both out immensely in a very stressful time for us because she didn't have to wander the city alone with nowhere safe to wait. Very impressed with his level of compassion!

great atmosphere and perfect for productive business travel. Really had a great in-room set up to help with personal fitness & wellbeing - like a fitness app and yoga mat on the TV, plus the Headspace app to help me undwind and relax

Excellent in every way. Same level of service as the Hazelton around the corner which is also excellent. I believe the hotel is a tremendous value because the room and service justify the price and then some.

Park Hyatt in Toronto is located in the centre of the old town and next to the museums, and a 30-minute drive from the airport, YYZ, or about an hour on public transport. The hotel has a nice modern touch with plenty of art dotted around the hotel. The lobby is to the right as you enter and on the left is the residences which is also where you find the Spa and the gym. The gym is well equipped with all you need! In between the hotel and the residences are the restaurant and bar. The rooms are big with the art theme extending into the rooms. The rooms has both social and works areas to accommodate for all travellers, and a well stocked minibar. The restaurant is excellent and the breakfast is great, however if you fancy something else, everything is around the corner from exquisite restaurants to fast food. A great place to explore Toronto.

location was exceptional, staff were excellent

Good room, excellent location, friendly front desk reception

Restaurant and bar upstairs were difficult and unfriendly. It was a mission to be seated and get a beer at the bar upstairs and reception at restaurant downstairs were unfriendly

The Park Hyatt Toronto is an oasis in the Yorkville neighborhood of Toronto. The Yorkville area is a great location with wonderful restaurants and bars along with high end shopping outlets. Close to the Toronto metro and the Park Hyatt complimentary car service takes you within 4 or 5 KM of the hotel making going to the waterfront area very easy. The hotel is right across from the Royal Ontario Museum and a few blocks from the University of Toronto. The hotel is beautiful with well designed rooms and suites and an on site Stillwater Spa. A great rooftop Bar, the Writers Room is a must visit. You will love the Park Hyatt either if on business or vacation. The entire staff at the hotel is outstanding and their Concierge team is excellent. Toronto is one of our favorite cities and the Park Hyatt Toronto makes it even more special. It will be the highlight of your trip to Toronto

I received an email from the hotel before our arrival. Since I booked two rooms and was traveling with my child and parents, I requested to have the rooms close to each other for a more convenient family stay. The team did a wonderful job arranging connecting rooms for us, which made our stay so much easier and more comfortable. They also prepared a lovely welcome dessert for us, which was such a thoughtful touch. The front desk staff were also very welcoming and took the time to explain all the Guest of Honor (GOH) benefits during check-in. Throughout our stay, whenever I reached out through the messaging feature in the Hyatt app, the team always responded quickly and was very helpful. Thank you so much for the amazing hospitality. We truly appreciate everything!

We continue to find a stay at the Park Hyatt Toronto an excellent experience. The staff goes above and beyond to make your vacation a most memorable one. The hotel is beautiful and rooms well appointed, spa and fitness center are a pleasure (as are the staff members). When in Toronto we would never stay anywhere else but the Park Hyatt!!!

We have stayed at fantastic 5 star hotels all around the world. The Park Hyatt Toronto ranks right up there at the top. Beautiful place and the most helpful, friendly staff you will ever find. Do not hesitate choosing this hotel for a stay in Toronto.

If you are seeking options of accommodations this hotel is the one for you. The service from the time I was welcomed in at check-in with sparking wine and water for my daughter, to everyone being genuinely nice, to even housekeeping knowing my name and greeting me in the morning as I walked down the hall ….every moment was special and fabulous. The location is also supreme with shopping literally starting at a 5min walk from the hotel. Also, the Royal Ontario museum is right down the street (~5min walk). My family decided to attend a Blue Jays game. The Courtesy car was available and we felt so special pulling up to the stadium in the PH’s beautiful black Escalade. Our room was also excellent. We were in a king suite and everyone had a nice amount of room to spread out (ie my husband and I with our 9 y/o. ) The room was clean and the bathroom was exquisite. We also enjoyed the gym and I personally had fun using the Peloton row machine they had available (while also earning 100 Hyatt points per exercise) I can’t recommend this property enough if you are traveling to the area.

The level of service was impeccable. Everyone from reception to concierge to restaurant, valet, and housekeeping was cordial, inviting, professional, and helpful.

I’ve stayed at the Park Hyatt Toronto in the past and felt it was starting to show its age, though the service was always excellent. On this recent visit, I was pleasantly surprised — the hotel has been beautifully reimagined, with updated amenities and a refreshed, modern feel. The service remains outstanding, and the location is simply incomparable to any other hotel in the area. A great experience overall.

This luxurious hotel in Toronto offers an excellent location, conveniently situated near shopping centers, train stations, museums, parks, and delicious restaurants. However, during my stay, I encountered an issue with the elevators. One elevator was out of service, and we had to share it with construction workers and staff. While it wasn’t particularly convenient, I had to make do with it. On a positive note, I noticed an empty wine bottle in the minibar area when I checked in. I promptly informed the hotel, explaining that I wasn’t drinking it and that housekeeping should check before sending guests in. Fortunately, the hotel promptly addressed the issue. When you stay here, be sure to check out the hotel’s well-equipped gym, spa, and rooftop bar.

We’re actually writing this review while standing in line waiting for an elevator — on our last night, three tour buses unloaded simultaneously into a hotel served by only two slow elevators, creating a wait of over half an hour with no accommodation for guests already checked in. It perfectly sums up our stay: a hotel that seems to prioritize large tour groups over individual travelers with little regard for the impact. The positives are real — clean rooms, a good gym, reliable room service, friendly staff, and the Writers Room bar is excellent. But our room wasn’t ready at check-in, turndown service appeared only once in three nights, and the elevators are inadequate even on a normal day. There’s a four-star hotel here. But at five-star prices, the basics of the guest experience simply aren’t being met.

The hotel is very well located, across from Royal Ontario Museum, close to great restaurants and upscale shops. The room and bathroom were spacous and clean, bed was comfortable and the service was impeccable. The rooftop bar has a spectacular view, especially at night. The entire hotel staff was super friendly, from the doorman to the House Car driver. I would like to recognize the staff who supported me during the week I was in Toronto: At Reception, Chris, and at the Concierge, the support of Erika and Caleb. And the special attention of Vanessa Liabakos, with a surprise birthday cake to celebrate my sister´s birthday. And Mr. Abul from Room Service. The Joni restaurant team was super attentive during our breakfast: Mike, Ewa, and the brazilian manager Otavio. It was certainly a memorable experience! Thanks Fatima

Amazing staff and impeccable hotel. Loved the breakfast food and the view from the rooftop bar. Spa was wonderful and their facial beds move to keep the stress off the lower back!

Phenomenal customer service. The personal note and delicious macaroons waiting for us when we arrived was the kindest gesture. Love being a Hyatt Globalist! Free parking, complimentary shuttle/driver, free breakfast. I wish I didn’t book 2 days before arriving so that I could’ve taken advantage of the suite upgrades I have access to.

New clean rooms with very friendly staff and an excellent online check‑in and check‑out process. I really enjoyed my stay. The bed was very comfortable with lovely bedding. There was some noise before 10:00 p.m. as my room was next to the elevator, but it was quiet during the night.

The hotel to be in if visiting Toronto. But beware if your spouse likes purses Louis voitton is around the corner......and there goes the weekend budget

Rooftop bar was fantastic as was room service breakfast.

Didn't enjoy breakfast in the restaurant.

The hotel is very nice and clean, and the location is unbeatable. Vanessa at the concierge desk was incredibly helpful and attentive throughout our stay. She assisted us with arrangements and made everything smooth and easy. Her professionalism and warm attitude truly enhanced our experience.

We recently had the pleasure of staying at the Park Hyatt for a couple of nights, and it was truly an exceptional experience from start to finish. From the moment we arrived, the service was warm, welcoming, and incredibly attentive. The staff went above and beyond to make sure my wife and I felt comfortable and well taken care of throughout our stay. The room was beautifully designed, spotless, and very well appointed, with stunning views and all the amenities you could ask for. Every detail, from the bedding to the lighting, reflected luxury and comfort. We especially appreciated the peaceful atmosphere of the property, which made it a perfect getaway for us to relax and unwind. The dining experience was also outstanding, with high-quality food and excellent service. Overall, our stay exceeded expectations in every way. We would highly recommend the Park Hyatt to anyone looking for a refined, relaxing, and memorable stay. We are already looking forward to coming back!

Our stay in Park Hyatt Toronto was the best City Break we ever experienced ! The staff are exceptional, the quality of accommodation was excellent. The food and beverage experience was top class. We were made feel so welcome and the staff treated us like long lost friends although we never met them before. The whole experience was like being in a 5 star family run hotel albeit 17 to 18 storeys high! Hopefully we will return some day.

Our recent stay at the Park Hyatt Toronto was superb, due in large part to the first-rate service of nearly all staff we encountered. As Globalists, we were upgraded to a high-floor one-bedroom suite, which was well-appointed and spacious. The person who checked us in (her name started with an M) was wonderful. When I told her we were having dinner that evening at Canoe, she booked the house SUV for complimentary use to take us there. I left my mittens and ear muffs in the SUV and Michael, the driver, left them with Vanessa, the concierge, for pickup the next day. Service at breakfast and at the Writers Bar was excellent, as were the food and drinks served. The gym is well-equipped, complete with cold, eucalyptus-scented towels to refresh at the end of your workout. I enjoyed my massage at the spa, though I could hear the metro during the treatment (it's located underground). The hotel itself is conveniently located across the street from a metro station, which made it very easy to get around the city. I have stayed at many other Park Hyatt locations, and while others get higher points for the view (Sydney), opulence (Vienna), or the coolness factor of the bar (Tokyo), I would place the Park Hyatt Toronto above all when it comes to service, and that counts for a lot in my book. I look forward to my next stay!

Clean, friendly , spacious and design beautiful Location excellent

Amazing location and excellent service. We enjoyed every minute in the beautiful atmosphere. The smell of the hotel was wonderful! Felt like royalty.

Lovely hotel and the staff were really great. The concierge (Vanessa & Erica) and breakfast server Ewa deserve a special mention. Room was a great size and the bathroom was very nicely done with a large shower. Hotel is in a great location and a short walk to the subway TTC station.

Not much to be honest. Only annoying thing was the bedside table which was very small but that's a very minor point.

Stopped in for a business trip and it met all our expectations

Great staff and hotel. Our dog loved it too. The hotel is very well maintained and in a great location. Treatment is outstanding as well

Staff was vey helpful hotel was beautiful and cleaned and elegant wonderful hotel and stay. Would definitely recommend

We stayed for one night in Toronto in December, solely to visit a restaurant we loved, before travelling on to our destination. We have previously stayed at the Four Seasons, and to be completely candid had no qualms, however, stayed at the Park Hyatt due to the proximity to the aforementioned restaurant. It was an excellent stay, with spacious and bright rooms and excellent service. We would not hesitate to stay there again!

Exceptional experience overall. The staff was very attentive to our needs. The Stillwater spa and Health facilities were fantastic. Enjoyed the food, and the hotel room was wonderful. We decided to upgrade our room to a corner suite at check-in, and it was worth every penny! Highly recommend.

I’ve been visiting Toronto for over 25 years and usually stay downtown near the convention center, but this was my first time staying in this area in a while—and I’m so glad I did. The location is outstanding. The hotel is literally across the street from high-end shopping like Louis Vuitton, Gucci, Cartier, Rolex, and more—basically Toronto’s Fifth Avenue. It’s also right across from the museum and surrounded by great restaurants. Everything is within easy walking distance, which was especially important since we were there in the winter and it was minus 14 degrees. The hotel itself is excellent. Very clean, very spacious rooms, and extremely comfortable. The bathrooms and showers are large, and they provide big bottles of high-end shampoo and conditioner—you can tell they didn’t cut corners. We visited the rooftop bar and had breakfast there. The crème brûlée French toast was very good, but definitely on the sweeter side—more like a dessert. I highly recommend it, but it’s best to share rather than order for one person. The eggs were just okay, but they did offer a nice coffee/breakfast deal, so I’d probably try something different next time. Service was great throughout our stay. The spa area is beautiful, and the layout is convenient—our room was very close to the elevator, which really helps when traveling for business. I was choosing between this hotel and the Four Seasons Hotel Toronto, and I’m very happy I picked the Park Hyatt. The room rate was very reasonable for the location and quality, and absolutely worth it. If you usually stay near the harbor or downtown, I highly recommend trying this area. It’s a fantastic part of the city for shopping, dining, and convenience. I’ll definitely stay here again.

The Park Hyatt Toronto provides the quintessential Park Hyatt experience. It's luxurious, well thought out using natural materials that don't feel over the top, but of extremely high quality. It's an understated luxury that I've come to love there. It feels like an intimate oasis in the city.

The management was welcoming me as a walk-in guest. They quoted me a price for a room for two nights - approx. $7k CAD. I agreed and paid the fee with a $1k extra for incidentals. To my surprise, management asked me if I needed help with my bags in the morning as I was checking out. I told them that the reservation was for two nights, not just one night and that this was agreed the night before. Then the next morning I received a bill for $15k. I told the morning manager that the rate was for two nights, not one, but they were not accommodating. I am not happy with this at all. I think the night manager should be fired for misrepresenting their fee on reservation. I would prefer that Park Hyatt Toronto do not employ this strategy to ring out another room charge. Furthermore, my phone was stolen while I was using the room - while traveling from the room to the gym, then back to the room. This was a few thousand lost (phone replacement fee), and to my understanding, had nothing to do with the manager on duty. However, the combination of getting my phone stolen and being over-charged by $7k did not not feel good. I will not be going back there or encouraging anyone to visit the Park Hyatt Toronto until they address this. I went there as an excited potential customer...I had great experiences at Park Hyatt in Zurich and I was looking forward to getting a few nights of good sleep in Toronto. When my phone went missing on the second night, I attempted to file a police report. Management gave me a number to the police. I called them from the room phone and the police department asked me to submit online. However, I didn't have a phone to file online and management didn't have a computer for me to use to file the report. The hotel assured me that they checked the cameras and would do a full investigation to help locate the phone. I invited them to check the audio, but they told me that there isn't audio recording. The phone was not found. The hotel would not give me access to their internal report. I paid with a debit card because I do not carry a credit card. I cannot dispute this with a bank or a credit card company. It seems like the hotel thought I was trying to get a second night for free, when I was not at all. I was just double-charged and then my phone went missing. The only item of mine that went missing was the phone. My wallet and other items did not go missing (thankfully). I invited the security manager to the unit to help me look for the phone and he did. The manager on duty who sold me the room did not follow up with me. I am discouraged.

The breakfast way delicious, especially the sour dough pancakes! Love the spa. Very tranquil and my treatment (massage) was amazing! The complimentary car service was helpful too but you had to be quick to book it.

The return of our incidentals hold on our credit card could’ve been returned faster.

Really nice stay. Renovation of hotel is beautiful. Staff excellent and attentive. Food and beverage service top notch.

Great suite, great breakfast, fun filled rooftop bar with spectacular view, very pleasant staff, best hotel in Toronto!

Located on the corner of Avenue Road and Bloor Street, in the heart of one of the nicest shopping areas of Toronto, this refurbished building provides and excellent place from which to visit downtown Toronto. Yorkville is just a coupe of blocks East from the hotel, and the Royal Ontario Museum (one of Toronto's treasures) is just across the street. Service at all levels was very good, and our room was modern, clean and comfortable. The bed was excellent, the bathroom modern and functional; there was good lighting through our suite and very good amenities, including an espresso coffee maker. The restaurant on the ground floor was pleasant, spacious, with very good food, cocktails and service. The bar on the 17th floor offers excellent views of Toronto's skyline and a selection of delightful cocktails and snacks.

Vanessa the Concierge was born for her role within the hotel family. She is gorgeous and gracious. Michael was an exceptional and reliable driver.

I had an amazing stay at Park Hyatt Toronto. The hotel is right in the heart of Yorkville, with the best shopping, bars, and restaurants just a short walk away. My suite was perfect! I loved the layout and the understated, residential feel. The bed was unbelievably comfortable, and the bathroom was huge. I stayed for a full week, and every single staff member I met was warm, genuine, and on point with service. They really made the experience feel special. A big THANK YOU to Park Hyatt Toronto for a fantastic stay. I can't wait to come back!

As a VIP member of expedia group. I rarley post reviews. The hotel is over rated with customer service. My credit card has unauthorized charges without my consent and I will be moving forward legally in regard to this matter. Staff cant get away with this.

Great experience overall. Family of 4 (childrens ages 8 and 12). The service was excellent. Rooms were very clean and lots of attention to detail. The biggest negative was after coming home and receiving the bill. We were a guest of honor and they told us at check in that breakfast was included every morning - 4 entrees, 4 hot drinks, and 4 cold beverages. I even asked if 2 had to be kids breakfasts (bc my 12 year old eats more than most adults do) and they said no. It could be any 4 breakfast entrees. When I saw the bill after getting home, there were charges for every morning. I called Hyatt and they told me the hotel put a daily cap (around $130). Normally it’s not a big deal but it’s an upscale restaurant. Entrees run $30-$45 and kids apple juice is $10. Not knowing we had a cap, we all ordered juices and adults had lattes every morning on top of our main dish. Very disappointed that we were given false information.

Park Hyatt Toronto never disappoints. The property is beautiful, the staff are incredible. I cannot rave about it enough. Special thanks to Alicia and Natalia for making the experience a memorable one. I will be back here again and tell others to come.

Amidst November’s cooler breeze, the hotel is in the middle of everything, it was so convenient to navigate. The staff were amazing, the decor especially at the StillWater Spa are very serene, loved the natural color scheme. Breakfast menu was not limited but food was carefully curated and taste is a definite must try. The Writer’s Lounge seafood was so fresh! Our daughter’s enjoyed her 20th celebration here, thank you Park Hyatt.

Great location

Price -a little high

Park Hyatt was a luxurious and wonderful stay. The staff are all superb. The rooms are large. The ambience of the restaurant and rooftop bar are beautiful.

My cousins told us we should visit this restaurant as there is great view to Downtown. It was very busy but we've been given a table at the terrace. We've been served by Jillian and when we saw they have white port I asked if we can have a white port cocktail (we drunk it in Porto and was amazing). She said she don't think but will ask the barman to make it for us. She came back with two boozy drinks, not exactly the cocktail we knew but it was good try and we appreciated it. I had also a coffee. We paid in total with tax $64. There was a party so we waited a bit to have a look from the top at the city and it was really nice. We can recommend visiting it.

Very poor customer service. We stayed at the hotel in June and were delighted with our experience. This stay was extremely disappointing as I couldn't get ice from Room Service, even after asking front desk to assist. I needed it for an injury. I called the concierge for help with travel; was told she was unavailable but would call me back shortly. She did not return the call.

What a wonderful stay at this beautiful relaxing oasis! Check-in was quick and easy and we we're ungraded to a beautiful spacious suite which was knock-out gorgeous. Staff is friendly and very helpful and all the facilities are posh and luxurious. Sadly our stay was just one night but the level of luxury and the quality of service was absolutely rejuvenating. I'd call it the perfect get-away!

Very nice hotel. I had an enjoyable stay at the Park Hyatt downtown Toronto. The rooms are clean and the staff members are courteous and helpful.

My 6th visit to the Park Hyatt exceeded my already high expectations. The location and decor are perfect, and it is the people who run and staff the hotel that elevate the hotel to exceptional. If you have a conference or family celebration where you want to give your guests an incredible experience, this is the venue and team you would be smart to partner with.

Excellent hotel with plenty of friendly helpful staff to help you at check-in, guest services and transportation. Roof top bar had both indoor and outdoor seating, good food and drinks, with a beautiful view of the city.

La localisation, le lieu, la chambre, tout était parfait

Parfois le service est un peu lent au petit déjeuner

Staffs were super unprofessional, put me into big financial risks and I felt insulted at the front desk.

I enjoyed the food and the ambience at the hotel was great, especially if you'd like a more casual place to stay. The staff were friendly and quite helpful. The inter-department communication could use some work though; though my certificate included breakfast there were numerous attempts where staff tried to charge me for it, usually different staff members. It seems like there weren't any records kept to prevent this kind of issue from reoccurring.

My wife and I have stayed here several times for both work and special occasion pleasure trip...each time we are greeted warmly by a very friendly and gracious staff that always make us feel welcome. The location is ideal for shopping and convenient to access other areas of Toronto. The House Car is nice amenity when available. We will continue to return whenever we are traveling to Toronto.

Updated hotel with automatic night lights by the bed and bathroom was very convenient. Courteous staff. We had a microwave and fridge delivered quickly upon request. Location was great for walking to restaurants and sights in Yorkville