Couples Tower Isle

The place was clean and very nice front desk staff and housekeeping was excellent

The food services was poor staff needed more customer service qualities food was poor limited options not value for money

I love everything. The food was totally delicious I am convinced that Jamacia have the best tasting food.

I did not like how the spa didnt tell me up front that I had to pay. Kinda my fault I should have asked. The massage was a bit high in price but it was a good one.

Everything. The staff was super friendly and fun. Some even interacted with the guest during games at the pool.

I would’ve liked a map of the property in each hall so I know where to go. I know the workers are around to help but I like being independent and finding my own way

We booked this resort last minute and we are so glad we did. The property is in a great private bay and the amount of activities available, free of charge was amazing. Staff were great and the food options were available. Big shout out to Latoya and the work experience girls in the pool bar. The house keeping staff were also fantastic as well as the entertainment staff. We never really re visit locations but already planning to go back next year.

The drive from Sangster airport is about 2 hours traffic dependent. The Couples resort incorporate hotel transfer as part of the package and they also have a dedicated lounge at the airport to get a beer prior to being shuttled. Drivers were great as well.

The soup 🍲 the best.

Customer service worker's seems they didn't care to be at work.

I love how peaceful and intimate this property is. Very relaxing!

I loved everything

Great food selections. Very well taken care of- clean and friendly staff

Kept getting a message that my payment had not gone through yet it had which was a bit frustrating but got it resolved eventually.

I like that there the beach was connected

The amenities, the furniture, outdated

Funcionários

Comida

The view was amazing…… The property was really clean and the staff was simply amazing.

Not enough activity to do on the Property

Amazing location Very good food

Bar was closing super early Not so much to do at night

The hotel itself was smaller than expected and the beach was very small.

The staff were incredible! Attentive, friendly, respectful and funny! The food was also incredible, I don’t think I’ve ever eaten that much in my life. There was always something to do, whether you want to relax or be active.

Aged but well-kept, everything clean and in perfect shape. High quality installation. We didn’t fall in love with the desserts but the food in general was hilarious. Most of the personal is very friendly and welcoming. Great place to spend our 10th anniversary

Our mattress was comfortable but was very saggy in the middle

Los jardines son hermosos con vegetación exhuberante y bellas orquídeas y la limpieza en general es muy buena. El personal es amable y simpático.

En primer lugar la comida que además de muy poca variedad TODA es muy picante al estilo jamaicano y hay personas a las que NO NOS GUSTA EL PICANTE. El aire acondicionado de la habitación no climatiza correctamente y el colchón era incómodo. Por otra parte la isla que forma parte hasta del nombre del hotel y se ve muy bonita es nudista, no tengo absolutamente nada en contra de las personas que practiquen el nudismo, pero de haberlo sabido me hubiera ahorrado las expectativas y el viaje a la isla, no es moralismo, sencillamente no es mi estilo. La relación calidad- precio deja mucho que desear, considero que es muy caro para los servicios que presta. Resumiendo: si tu objetivo es practicar el nudismo, te gusta la comida picante y puedes dormir sin importarte mucho las condiciones de la cama y el clima es un buen lugar aunque con un precio muy caro para servicios básicos.

Staff were all really friendly and wonderful. Sit-down restaurant food was good, and different menus on different days kept things interesting and had variety. The island was really great and well worth a visit!

Some food items were a little repetitive, e.g. the only fish every offered (across all restaurants) was snapper. Despite a no tipping policy, large numbers of American guests were still tipping (including at the buffer dinner, which seemed odd). Bars were not always fully equipped and couldn't offer us a number of cocktails on their menus throughout our stay. The veggie bar also often ran out of coconuts very quickly, which was a shame. Poolside restaurant was pretty poor - burgers were very cheap and the Jerk Chicken was tasty but not spicy at all. The shopping trip was poor and would have been better to visit the main craft market in Ocho (which we did later on the trip ourselves) instead of the small one we were taken to, which had some high pressure and guilt-trip sales tactics.

The breakfast was excellent

The air conditioning was leaking in the room.

Amazing vacation spot, I’ll return. The food was fresh, the staff was kind and the water was perfect

It is a very clean resort. The food options are very limited. There is no dinner buffet or lunch buffet. You typically have about three things to choose from on the lunch menu for entrees. The beach was well maintained and had plenty of chairs. It was a nice resort for an older one. It is located on a busy road so you do hear traffic and engine brakes all day long at the pool. We enjoyed our stay but I would most likely find a different resort based off of the food options.

Staff was amazing and the returning guests we met were very nice and helpful as well

Food not that good

The food at Couples during our stay was fantastic! The rooms are very clean and the property is small and easy to get around. Water sports are great-Michael our sailing instructor was wonderful! The entertainment was so - so but the entertainment staff work really hard to get people involved in activities during the day and evening. They were working on the main bar when we arrived and drinks were painfully slow to get at dinner. In fact it was better to bring our own to the restaurants. Hopefully this gets better now that the main bar reopened on our last night.

Staff was so welcoming and amazing. Food was the best ever. Room maintenance was very good.

Needs some updates but overall was exactly what we needed

I have been to this resort three times previously, all 10/10 visits. This visit was 1/10. I wrote a letter about everything that happens to couples after the conclusion of our stay. I did not receive a response. We will not be returning a fifth time to this resort, sadly.A simple response from the hotel would have gone a long way. Them fixing the issues would have gone a long way. But we never received that courtesy. Here is what went wrong, and the manager refused to fix. 1.We were given the wrong room. After telling them we knew the room was a downgrade, they offered the difference of the two rooms in the form of a refund, $125 a night plus tax. We agreed. Four days into the trip we received not even half of what was promised as a discount. After contacting Expedia, and a lengthy conversation with their manager we were told by both places that the other person has to refund the amount. I believe expedia since we were already lied to by couples 2.They lost our rewards info, this was our 4th visit, and 17th day visiting in the last four years. We received no romance rewards. 3.We did not have air conditioning 6/8 days. Everyday we were told someone would look at it and no one did. The sixth day they offered to move rooms and so we experienced two downgrades in one visit. 4 No one informed us there would be loud construction on the bar. Others had received the option to change their trip dates. Not us I’ll say again all complaints were brought to the manager

This property looks like it’s straight out of the 80’s but is very well kept and clean. We enjoyed the included water sports, catamaran cruise, and private island. The food was excellent and the staff was attentive and friendly. One of the best adult vacations I’ve been on and we look forward to returning to couples resorts soon!

My Ocean view was blocked by trees

Overall the hotel was great! 5 restaurants so you have options. Staff were amazing. Activities are close to the hotel. Plenty of activities to do at the hotel. Enjoyed every minute. Thank you.

The property was nice, the beach area was clean and very relaxing also around the pool area.

Staff was great place was super clean. Was well entertained food was great. Super place to stay in Jamaica.

Does not represent value for money. Staff were friendly but service was not up to standard

This was a great resort with excellent hospitality. Everyone there was awesome. I will definitely be recommending this place to others and I also will be staying again at this resort.

The beach here was amazing. It has soft white sand and no real risk of stepping in sharp rocks in the swim area. (One side of the beach was all rock, but the main swim area was great!) Evening restaurants were fabulous. I'm not a foodie and I have a limited taste for what I like, but I didn't have a single dinner that wasn't above expectations. Breakfast and lunch options, though, left much to be desired and the quality available at those times was hit or miss.

⭐️⭐️⭐️⭐️⭐️ My wife and I had an absolutely amazing time at Couples Tower Isle! From the moment we arrived, the staff made us feel like family—always warm, attentive, and genuinely caring. The food was outstanding with so many delicious options, whether casual or fine dining, and every meal felt like a treat. The entertainment was lively and fun, offering the perfect mix of relaxation and excitement throughout our stay. Couples Tower Isle truly created an unforgettable experience for us. We left feeling refreshed, reconnected, and already planning our return. Highly recommended for any couple looking for a perfect getaway!

Nice place. The hotel is old but the service is good, the food is good. People is nice.

Property was amazing, relaxing and courtesy…

Beautiful resort, staff are very friendly, would recommend.

The food is amazing and people working there are incredibly nice and do a fantastic job

Wonderful staff, wonderful views, and such a fun place!!

The resort and beach were beautiful. Staff were extra friendly and so much fun! The food and drinks were great and they had many drink options. There are activities to do daily that are included with resort fees like paddle boarding, kayaking, etc. There were beach/pool activities daily and staff were super involved and made sure to make everything fun. I’ve never returned to a resort twice, but plan to return to this one soon :)

The resort was beautiful, but the staff was the highlight of our trip. Deon and Jason made our days even more fun! Rooms were elegant and comfortable and the staff cleaned our rooms daily. A week was not long enough to stay at such a wonderful place. We'll definitely be back!

Beautiful resort. Perfect for folks our age (early 40s). Plenty to do without being huge. Easy access to off resort activities also.

Let me start by sharing that the staff were wonderful and this is not a reflection on them. But the carpets were gross, there was a pervasive smell of bananas everywhere, the doors were dirty, the mirrored elevators were full of fingerprints. The food was a 6 at best. The photos in the profile and website are manicured and not a true reflection of the condition of the hotel.

My boyfriend and I’s first time at this hotel and it was a 10/10 experience. We had our own transportation to the hotel but everything after check-in was great. Check-in was easy and fast. The rooms were clean and tidy with a great pool/ocean view, iron, safe, water, mini bar, coffee/tea section, and a big bathroom. The workers were very nice and always greeted us with a smile. There were a lot of activities ranging from water sports, karaoke, sing-alongs, pool activities, jewelry making/tie dye classes, etc. The food was good, fast service, and the bar was good. Sometimes the drinks weren’t as strong and tasted more like just juice but not complaining. Overall, would definitely recommend Couples Tower Isle to everyone! One love

The staff were very accommodating, dining was excellent, i saw two roaches in my room, pretty disappointed. Also, going for breakfast along the hall, i saw dog droppings on two of my days staying at the hotel.

Food was amazing, a variety of food selection. The

Property is very clean and spacious. Staff is excellent and friendly. Food options were exceptional. The gym was great! Plenty of water sport options. Definitely returning!!!

Pros: -The staff are kind and willing to help you with anything you need. The service was my favorite part of my stay at Couples Tower Isle. -The amenities they offer around the property are nice as well such as transportation, room service, the beach, spa, pools, jacuzzis, etc. -The private island is gorgeous. I went for a private island dinner for my birthday and they made sure I was taken care of. -Bartenders make good drinks! Cons: -I wasn't too pleased with the room. Although I had a great waterfront view, there were ants and a roach in my room during my stay. There also wasn't a door on the shower. It might've been the design, it just wasn't my favorite. -The food was good but not the best. I would've preferred a mix of American and Jamaican food, but there was mostly American food. The night they did have Jamaican food, it was delicious. -The shuttles are reliable, but you must book a driver through them to travel outside of the resort. Ubers aren't allowed. The same goes for the shopping center. They take you to 3 stores, but no other local places. -The demographic is mostly older couples. My partner and I are a couple in our early thirties, and we were one of the youngest couples there. This is also probably why the nightlife isn't the best on the resort.

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The services The people The food All 5/5 stars ⭐️⭐️⭐️⭐️⭐️

The food is wonderful!

The location was beautiful. The resort is beautiful. The staff were very helpful and accommodating and nice. The food was great. The beach was so clean and nice. The pools were nice. There were so many fun activities and so many people participating. It was an excellent place to stay and I would go back.

Beautiful, friendly staff, clean and wonderful food!

Pick up from Kingston, easy check in excellent ocean view room, very laid back and enjoyable week, Isle was an experience. Excellent

Great food, excellent staff. Anthony with water sports was extremely helpful and professional.

The staff was very accommodating and friendly. The late night restaurant ran out of a lot of food and the 8 rivers restaurant was HOT. Required pants for men so dinner was very uncomfortable.

The commute to and from MJB is BRUTAL...When I booked the room I paid for the upgraded most expensive room because it was my wife's 40th birthday. It claimed to be a walk-out suite facing the Sea...instead it was a room overlooking the drive-up area/Parking lot on the 4th floor. Basically no beverages in the room fridge, when I reguested 6 Red Stripe an hour later they brought up the Red Stripe and they were 90 degrees. When we went downstairs and requested a bottle of Vodka for the room or some Rum they said they had NO clear Liquor on the property on Saturday July 5th my wifes birthday. Fortunately after my was in tears a Manager showed up and sat down and had food brought to our table and ate dinner with us and by the end of dinner had a bottle of Vodka delivered to the table for us to take to the room. Lamar was a ROCK STAR and saved the moment!!! The remainder of our trip was uneventful and the food was AMAZING during our stay. The return trip to the airport was BRUTAL!!! The driver's were driving like LUNATICS at 70 MPH 2 inches from the vehicles in front of us. Fortunately we made it safely to and from the resort

Got married here and had the most amazing wedding. The wedding staff via emails and on site are the absolute best! They did everything they could to help me (limited mobility), and to help make sure it was the best wedding. We had a violinist and it was truly magical. We aksobdid a private twilight cruise and it wasnt as expensive as you might think and it was worth every penny! The staff was so much fun and very informative. Again, they helped us make sure we had the best time possible. I'm in a wheelchair and have a lot of pain, so I couldn't do a lot of activities. The property is better than its sister sites, but still isnt super handicap friendly. There is no way to get down to the beach except by stairs. So I only made it down the once to get married. Everything else was able to be reached by ramp. The shuttle was 2 hours from Montego Bay. So make sure to plan accordingly. They have their own shuttle, which is great. They do have a "lounge" in the airport when you arrive... its just a room with chairs. The snacks were some trail mix granola bars and salty banana chips. But its just whwre you wait for the shuttle. Overall it was an amazing trip and if I would recommend it to anyone eloping or on their honeymoon!

The A/C did not seem to be working at the resort. Even in our rooms it often felt cooler outside. The bed was extremely uncomfortable and my back hurts. The view was great and the food was decent.

The property is beautiful, you walk in and you feel a breeze that’s just amazing. The staff was wonderful, everyone was very polite and friendly. The room was pretty big and the shower felt good, there was always hot water. The food was 8/10, there were times it was cold but the taste was always on point.

The cleanest resort I’ve ever been in my life . Staff is ver welcoming and polite .. the view is amazing

Food was amazing. Very quiet and peaceful. Jusy enough activities.

Our second trip to Couples Tower Isle. Was there is 2003 and went back for our 25th wedding anniversary. Great, great entertainment. There was something different every night and winding down in the sing-a-long piano lounge capped off each night with a few chocolate martinis. There was a nice card congratulating us on our anniversary with a bottle of champagne. I did have an allergic reaction to something, but that’s on me not knowing what caused it because I was eating a lot. I didn’t try anything out of the ordinary, but all it takes is one bite. We stayed 5 nights, and only left the resort once for a bamboo raft tour. You will enjoy the entertainment, food, and people. Oh by the way couples has a lounge at the airport while you wait for your transport to the resort, so you can relax and grab a beer, water, or soda. Yea mon!

Couples Tower Isle always impresses.

We love the property. The staff was amazing and the excursions the resort offered. There are two restaurants you have to make reservations and the food was great. Very relaxing.

The staff was friendly but the excursion ppl told us we would go on a twilight package and they were one hour late so the 3 hour excursion turned to two hours and no buffet and drinks as promised and no shopping either it felt rushed. They charged us $600 for our group.The resort does not include unlimited massages and the excursions included are limited. The restaurant experience was not the best it took us 2 hours to get our food, reservations were at 7:45 and we didn’t get our food til 10:00. The rooms were outdated but clean and staff were friendly.

Staff was great

Beautiful property right on the beach. Only downfall was the whole resort closed down at 11pm. If you want to rest and chill its perfect.

Just book it. And makr sure you go to yhe island the vibes are immaculate

Food was not true to the culture ate off property

I had an amazing time, everything was perfect- the food, the rooms, the people. I’m already planning a return trip.

Upon arrival the staff were overtly pleasant and accommodating - truly making guests feel welcome and cared-for. Dining were excellent, every meal was at least “good” or better. We realized the best tips came from conversations with other guests who perhaps a day or three earlier learned a different part of the all-inclusive way to do it. To note if traveling to Jamaica in June: wind and/or weather WILL cause outings to be cancelled. Learn to pivot, play a game at the pool, and try something new from the bar. The property is clearly older, but has a certain bygone era charm.

Private and secluded when you wanted it to be. With plenty of fine dining options and activities

service was great, terry ann was on top of all your meal needs. tennis lessons were great.

Very relaxing

Everything is amazing. Service Food everything. We will be back

We enjoyed our stay at Couple Tower Isle, lovey, well kept property. Great food, and exceptional service. Pools a & beach never out of lounge or seating. Loved the ambiance. 2 areas of improvements - property needs more signage, eg. no signs noticed at restaurants and spa area, Also Entertainment Team could get the guests involved in daily activities..games etc.

The staff was very friendly, catered to your every need, made the stay very enjoyable. The food was overall very good. Drinks were excellent, do not skimp on the pour.

N/A

Our oceanfront room view was amazing. We were on the 5th floor which we loved except that our elevator was broken. The first several days was ok because we were able to get to the 4th floor by elevator and only walk one flight of stairs but the last day we had to walk all 5 flights. We loved all the included excursions. We did the snorkeling, catamaran cruise and glass bottom boat. I would have loved to do the scuba diving but we didn’t this time around. The staff was very nice, welcoming and made you feel well cared for and accommodated. The coffee shop was good. We enjoyed our frappe made just the way we liked it. The restaurants were good but 2 of them closed each night leaving only 2 other options and 2 require reservations and have a formal dress code enforced. Also, the buffet was made into a partial service at night meaning you got your own soup, salad and dessert and then order from the menu for the entree and sides. Our mini bar was not stocked when we got there. We informed them and later that evening it was still not stocked. The next day they stocked it but not with the items (juices and sodas) we requested. Overall, the stay was great and we love the staff, inclusive amenities, and the quietness of the adult only resort. We would stay again if we are able to come without kids. One other thing, make sure you keep your key away from your phone because twice ours stopped working after walking and climbing all the stairs.

The property is well kept just the room furniture would do well with an upgrade.

This was our first all inclusive vacation. It far exceeded our expectations. We loved access to all the watersports, entertainment, attention to detail and most importantly friendliness of your staff. We felt welcomed by everyone. It was an amazing experience! We will be back!

This property was very clean and beautiful. It’s great for the older crowd and younger crowd. My fiancée and I had a great time here. The buffet was a little underwhelming but they have another place where you can order almost all day and that was pretty good. And all the restaurants were great. I was a little disappointed that the island isn’t for everyone. It is a completely nude island and I didn’t know that before booking. I’m still glad I booked this place and I would revisit despite the island not being available to us.

Stayed for 3 nights and 4 days. This hotel has breathtaking views, lovely staff and environment. They also provide transfers from both airports. The hotel is smaller than other larger resorts.more intimate feeling.one con to this property is that the rooms need updating. Plenty effort is needed on these room to make it more modern. Alll in all enjoyed my stay

This property was a little slice of history! So intimate and full of character. My friend and I stayed here a week and we can’t way to return. When we arrived we were immediately treated like queens and handed glasses of champagne! The rooms are a classy type of vintage and clean, they jive a very authentic Jamaica vibe! The staff are exceptional! There are so many staff members we genuinely hope we see again that we have made friends with! We love the activities crew, the gift shop is reasonably priced! The food is amazing and fresh, the coffee shop is awesome and has amazing frappes ! We love jumani and his awesome water tours, the entire property is extremely well maintained, the pools are beautiful, the beach is amazing, we love the flag service on the beach and how amazing Shane makes the drinks! Try the Marco Polo if you go, he makes his own drinks and they’re delicious! We had such a fun time and the restaurants eating delicious Asian food and Mediterranean food, we can’t wait to come back! 1000/10. We also got to meet the owners while we were there and they treat you like their own family? Thank you so much to the Issa family! What a wonderful resort, we made friends for life here.

Very very dated property. The bathroom shower floods the entire bathroom, air conditioning barely worked. Room had ants. Made reservations at Bayside and they wouldn’t seat us claiming we needed a paper to sit for dinner but we weren’t given one at the front desk when reservation was made while there were more tables open than sat. The drinks were tough to get down, they would just over pour. With all the resorts to stay in Jamaica I would not recommend this one especially for the upscale cost.

Love the staff and the food is great. island pool needs a renovation. still our favorite place in jamaica.

Amazing! Look forward to coming back!

Just finished our 4th couples trip (3rd to CTI). Staff remembered us from a year ago and we remembered them. Quality drinks and the food is fantastic. All staff are friendly and even though the resort could use some updating in the rooms, we don’t spend much time in the rooms so it doesn’t matter to us. Beds were quite comfortable (medium firmness but comfy). We are already planning a return visit. The value for the money is my biggest thing in a vacation and honestly tower isle can’t be beat. It’s a slower paced resort with options to stay as busy or lively as you’d like too. Highly recommend!

Beautiful beach and the food was outstanding.

No umbrellas for shade anywhere and the drive from the airport is too far, I wouldn’t return for those reasons.

The stay was nice but not excellent. Little things could be improved upon where it would feel a little more polished a stay.

Goo

One of the best and most relaxing weeks of our lives. Loved playing with the island kitties, which was an happy surprise. Staff was AWESOME! Kirk and Conrad were just great. Already planning a trip back. Highly recommend!

We enjoyed our stay! It was even better than the reviews! I read so many! The food was solid and good, the wait staff were mostly over the top friendly, the rooms were clean, and you left feeling like family. We miss it, and hope to be back someday.

I have been to three out of the four Couples Resorts and although San Souci is still my favorite, Tower Isle did not disappoint!!! This resort is more chill, grown vibes and relaxation feels. The food options were great. The Asian restaurant was not only beautiful but tasty. They had some authentic Jamaican dishes but I never go to an all inclusive thinking I’m going to get true authentic so what they offered, were still great. Especially the patties! The veggie bar on the beach was our favorite! I did not get the type of room I booked on Expedia but since it was still beautiful, I didn’t even complain. The staff was amazing and accommodating. I just love this brand resort!

The staff here is amazing!

We had a wonderful vacation. The weather was perfect. The staff was great!! Very personable. Make you feel at home.

I can’t say enough amazing things about this place, we absolutely loved it. It’s a smaller resort than we have stayed in and it was great and made it more comfortable, but we definitely never ran out of things to do. We did snorkeling, paddle boarding, kyacking and plenty of time relaxing by the pool/ beach. The food was absolutely delicious so many options even for vegetarians. Almost every couple we talked to had been there multiple times and I completely understand why. We will definitely be returning.