Torres Bicentenario
Torres Bicentenario, Boulevard Alfredo del Mazo Velez, 50150 Toluca, MEX, Mexico- Monument
English
Hotels in Toluca8.8Excellent(937 reviews) 
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Radisson Hotel & Convention Center Toluca
by Radisson Americas
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About this hotel
Luxurious Accommodations
Radisson Hotel & Convention Center Toluca offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Whether you choose a standard room for a family-friendly experience or an Executive room for added exclusivity, rest assured of a restful night.
Convenience at Your Fingertips
Enjoy the convenience of onsite facilities such as a gym, indoor pool, bar, and restaurant. Additionally, take advantage of services like free WiFi, 24-hour reception, and laundry facilities. The hotel's location in the bustling business district and proximity to Toluca Airport make it an ideal choice for business and leisure travelers alike.
Exceptional Services
Experience top-notch service at Radisson Hotel & Convention Center Toluca, where guests can benefit from amenities like an airport shuttle and free self-parking. Indulge in a hassle-free stay with the option of laundry, ironing, and dry cleaning services, ensuring a seamless and enjoyable visit.
Book your stay now at Radisson Hotel & Convention Center Toluca for a memorable and convenient experience.
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Independencia
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Important Information
Please note that the swimming pool will be unavailable from April 12th until April 15th 2023 due to maintenance work.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Games room
Table tennis
Currency exchange
Billiards
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Board games/puzzles
Minimarket on site
Allergy-free room
Kid meals
Snack bar
Heated pool
Indoor pool
Kid-friendly buffet
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shallow end
Pet bowls
Pet basket
Pool cover
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Room Types
Double Executive Room
Up to 2 guests0Double bed (131-150 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Standard Room with Two Double Beds - Pet-Friendly
Up to 4 guests32 sqm2 Double bed (131-150 cm wide)
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofaMosquito netWardrobe or closet
Extended Stay Room with Two Double Beds and Kitchenette
Up to 4 guests64 sqm2 Double bed (131-150 cm wide)
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
64 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Executive Junior King Suite
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring a private entrance, this air-conditioned suite consists of a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofa
King Room - Non Smoking
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofaMosquito netWardrobe or closet
Accessible Room with Two Double Beds
Up to 4 guests32 sqm2 Double bed (131-150 cm wide)
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofaMosquito netWardrobe or closet
Standard Room with Two Double Beds
Up to 4 guests32 sqm2 Double bed (131-150 cm wide)
This air conditioned room has a private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofaMosquito netWardrobe or closet
Executive King Room
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air conditioned room has a private bathroom.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofaMosquito netWardrobe or closet
Business King Room
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air conditioned room has a private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersSatellite channelsPrivate entranceSofa
Executive Room with Two Double Beds
Up to 2 guests42 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air conditioned room has a private bathroom.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsPrivate entranceSofaMosquito net
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(937 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 7, 2026El alojamiento excelente, pero la comida no fue tan grata. Al pedir una carne termino inglés, me la entregaron como suela de zapato y no tuve respuesta de nadie. Solo el mesero, hizo mueca. La farmacia o tienda que tienen no esta muy surtida. Recomiendo tener alimentos las 24 horas.
Comida...
1/10
Reviewed Sep 6, 2026Nada.
El recepcionista enano, de lentes y moreno, muy mala atención, primero me dijo que no le avisé que traía perro y me dió una habitación que no era, pero si reserve una habitación pet friendly y selecciono que traigo mascota es obvio que traigo perro pero como es flojo y atiende de mala gana no reviso, además le dije que si me podía cambiar una factura que pese a qué tenía los datos de mi INE, mi nombre cuando ingresé y le mandé un correo con el RFC especificando el nombre correcto puso lo que quiso y se negó a cambiarla argumentando simplemente que hay para la otra, además las habitaciones se escucha cuando llega la gente en la madrugada de fiesta porque pasan caminando y se escucha fuerte el eco y precisamente estando este mal trabajador no decía nada, por el precio y la atención no vale la pena ir, ya me había hospedado en otros radisson pero en este nunca me vuelvo a quedar, muy mala experiencia, si pueden busquen otra opción, por último la alberca estaba fría pese a qué se supone es climatizada, espero la administración haga algo con este recepcionista mal encarado.
9/10
Reviewed Sep 2, 2026El hotel muy bonito y limpio. La alberca muy padre. En general nos gustó. Está sobre la carretera y la plaza comercial está del otro lado, así que caminamos un poco para ir a comer.
10/10
Reviewed Aug 31, 2026GORGEOUS property! The rooms were clean and comfortable, the pool was nice the patio was gorgeous! Lots of open spaces to just sit back and enjoy the space. Everything about this property exceeded our expectations after a bad experience at a different “hotel” we ran from on the same day. As soon as you stepped foot in the reception it felt clean and safe.
The people stay at the patio way too late there should be quiet time after like 11p at least. I get it’s pet friendly but the barks past midnight were very annoying. Small details about cleanliness like shower glass stains but nothing big really. Also no elevator my grandma is elderly and had to struggle going up the stairs. There is a ramp but you have to go on a quest to find it cause it’s soooo far away.
1/10
Reviewed Aug 31, 2026Nada
No pudieron cambiar mi fecha de vista si ustedes ni el hotel y eso que la pedí con un mes de anticipación , nunca hubo un a contestación ni afirmativa ni siquiera negativa mal ustedes y el hotel mal todo
10/10
Reviewed Aug 31, 2026Habitación muy cómoda y excelente limpieza
8/10
Reviewed Aug 20, 2026One of the best hotels in Toluca, excellent amenities and location, very high sleep quality
Hotel is getting holder although rooms are right, select the executive area which is really calm
10/10
Reviewed Aug 4, 2026Prima hotel. Leuk opgezet met binnentuin. Verwarmd binnenzwembad is een plus.
8/10
Reviewed Jul 23, 2026it was a nice hotel. i broke my arm and my mom came down from the united states to help me. we traversed different hotels during the time, and actually, this was the best one. we were comfortable.
i guess my only takeaway is that we didn't stay longer. because i broke my arm, i had to fly back home to houston, and as you know, toluca has no international airport. so we left the next morning back to my apartment in toluca (only meant for one person) and then took the bus to mexico city. bad idea. mexico city was hot, had no air conditioning - this place had an air conditioning unit and heater.
10/10
Reviewed Jul 20, 2026Everything was great
I didn’t like that they have no ice machines in the facility. No refrigerator nor microwave in rooms.
5/10
Reviewed Jul 20, 2026Bel hotel avec des espaces communs bien aménagés
Nous avons choisi cet hotel pour sa navette avec l'aeroport qui en fait n'est pas destiné aux clients ce serait donc bien de supprimer cette information fausse sur le site. Les chambres donnent sur un hall et sont donc hyper bruyantes car les clients font du bruit tres tard sans que personne ne leur dise rien.
10/10
Reviewed Jul 15, 2026Todo realmente está muy bien. Pero me sorprendió lo limpia que es la alberca que en esta ocasión pude utilizar.
9/10
Reviewed Jul 2, 2026La ubicación y el precio
La comida
10/10
Reviewed Jun 29, 2026La habitación amplia y comoda
Nada
10/10
Reviewed Jun 26, 2026Todo
9/10
Reviewed Jun 17, 2026Era una reservación para tres y solo dos toallas, no había secadora, gorra de baño.
10/10
Reviewed Jun 8, 2026The staff was super nice & helpful.
10/10
Reviewed Jun 7, 2026La cama fantástica pásenme la marca del colchón de 10🫶👌
El tráfico 🚦 jejeje
9/10
Reviewed Jun 5, 2026Está limpio, cómodo y tranquilo
Las almohadas son grandes y duras. La cortina no cerraba bien y se veía hacia adentro La iluminación esta solo en algunas zonas de la habitación
10/10
Reviewed Jun 4, 2026El personal muy amable, la alberca tibia, las camas super cómodas.
8/10
Reviewed May 30, 2026La tranquilidad
Que no tenía frigobar
9/10
Reviewed May 29, 2026Los jardines, la decoración de las áreas comunes. Muy práctico el centro de negocios
Es la segunda vez que me hospedó aquí, y el restaurante considerando requiere un cambio de decoración. No sé si la pintura, dejarlo en blanco para que se vea más iluminado y se sienta más cálido. La barra de buffet si no está en uso, alguna decoración con flores, algo! Que le cambie la imágen
7/10
Reviewed May 23, 2026Comfortable beds
Food at the restaurant was terrible. Cold and awful flavor.
10/10
Reviewed May 21, 2026Me encantaron las ibstalaciones del hotel, el restayrante?bar esta hermoso, la alberca súper bien, mis hijosbla disfrutaron mucho. El servisciovde recepción excelente muy cálidas las personas de recepción.⭐
7/10
Reviewed May 15, 2026El hotel en general, la habitación, limpia y cómoda, el restaurante, muy oscuro, aunque la atencion de los meseros fue realmente buena.
La comida, no ofrece una buena relación calidad / precio, cenamos y la carne sabía congelada, la sopa de tortilla, tibia, la pechuga de pollo dura,
1/10
Reviewed May 15, 2026Jamás se contestó para poder hacer cancelación, ni para apoyarme con factura.
10/10
Reviewed May 11, 2026La limpieza del hotel. La atención de la recepción.
Todo bien.
8/10
Reviewed May 9, 2026La cama
La regadera,.salía el agua para todos lados
5/10
Reviewed May 7, 2026Las áreas del hotel
Falta de limpieza en las habitaciones, sobre todo la alfombra está muy sucia y todo el tiempo estuvimos estornudando de lo sucia que está, nunca nos dieron las toallas completas que pedimos, nunca nos dieron shampoo, ni jabón, ni crema.
7/10
Reviewed May 6, 2026Lugar y ubicación Limpieza El acceso muy facil para llegar.
Los colchones estan demasiado duros El estacionamiento muy pequeño para la capacidad del hotel Que el personal d lavandería pasa antes d las 8am tocando la puerta y nosotros teníamos apenas 3 hrs de haber llegado
8/10
Reviewed May 4, 2026El tamaño de la habitacion
El desayuno
9/10
Reviewed Apr 30, 2026El espacio es muy agradable
El personal en recepción a mi llegada un poco serio y cuando regresamos en la madrugada el personal del estacionamiento poco servicial
10/10
Reviewed Apr 29, 2026Everything
Nothing
9/10
Reviewed Apr 24, 2026LA CAMA Y LA HABITACIÓN FUERON CONFORTABLES
EL RUIDO EXTERIOR
10/10
Reviewed Apr 18, 2026Todo el hotel, las instalaciones muy bonitas y limpias el personal amable , todo muy bien si vuelvo a regresar
7/10
Reviewed Apr 16, 2026La ubicación y limpieza
El personal no es muy amable en la recepción. Las piscinas no son climatizadas, están a temperatura ambiente, la más pequeña está ligeramente tibia.
8/10
Reviewed Apr 13, 2026La habitación era muy cómoda. Las camas y almohadas son excelentes
El teléfono no servía y no es claro el horario del restaurante o del room service
10/10
Reviewed Apr 8, 2026La ubicación los servicios la alberca las habitaciones
Quizás que la alberca esté mas climatizada
10/10
Reviewed Apr 2, 2026Todo excelente
Los canales de TV muy pocos
8/10
Reviewed Mar 29, 2026La ubicación, las instalaciones incluído el gimnasio y la alberca así como la relación precio-calidad.
La incomodidad de la cama y las almohadas, que el personal de lavandería desde muy temprano pase a tocar si no pones el corbatín de no molestar y hagan ruido por estar remodelando en general el hotel.
1/10
Reviewed Mar 22, 2026Nothing
There was no light in the room, the coffee maker didn't work, one of the outlets was short-circuited, and a lightbulb was burned out. We requested a room change at check-in, but they refused. Terrible. NOT RECOMMENDED.
5/10
Reviewed Mar 19, 2026The location
The smell of the bed and the room is too noisy
10/10
Reviewed Mar 12, 2026La cama super cómoda
Nada
8/10
Reviewed Mar 9, 2026Me guntó mucho que tuvieran la cafetera :) y te lo reponen diario
La alberca esta fría :(
7/10
Reviewed Mar 6, 2026La alberca no esta climatizada
8/10
Reviewed Feb 9, 2026El tamaño de habitación, lo cómodo de las camas
Instalaciones sin mantenimiento.
7/10
Reviewed Jan 21, 2026Me gusta que esta ubicado en un lugar accesible y cercano a los lugares que necesito.
La comodidad de la cama me quedo a deber ya que el colchón puede mejorar para mayor comodidad.
10/10
Reviewed Jan 19, 2026El buffet muy muy malo, necesitan poner más atención porque el pan duro, los burritos duros, la pechuga fría, si es necesario le pongan más empeño en esto
5/10
Reviewed Jan 19, 2026nada, la atención en llamada telefónica y presencial poco profesional
mala atención telefónica y presencialmente, más de tres intentos en facturar sin respuesta
8/10
Reviewed Jan 18, 2026Ubicacion
Recamara ya vieja... con algunos detalles de cuidado y ruidosa
10/10
Reviewed Jan 5, 2026Súper cómodo
Todo fue excelente
10/10
Reviewed Dec 20, 2025Me fascina este hotel lindo , habitaciones cómodas y calientitas El personal maravilloso
Todo me encanta
10/10
Reviewed Dec 10, 2025Todo me encanta
El restaurante si lo pueden remodelar se ve viejo
9/10
Reviewed Dec 9, 2025Las instalaciones, la limpieza y la atención
En el restaurante del hotel el precio del desayuno no era igual al publicado en la página, se supone que era buffet, pero estaba muy escaso de opciones
10/10
Reviewed Dec 5, 2025.
.
8/10
Reviewed Nov 28, 2025La ubicación
El ruido en los pasillos
9/10
Reviewed Nov 27, 2025La comodidad y tranquilidad del sitio.
Que la tarjeta de ingreso a la habitación se descargaba fácilmente y tenía que devolverme a la recepción para activarla perdiendo así tiempo ya que la habitación estaba lejos de allí. Me sucedió varias veces. Por otro lado, en algunas ocasiones sentía un fuerte olor a cigarro, al ver por la ventana eran los huéspedes del lado y en la parte inferior de la ventana de mi habitación también habían residuos de cigarro y yo no fumo.
9/10
Reviewed Nov 25, 2025La atención del personal, recepción, mantenimiento en alberca, cocina, camaristas.
Con el fin de ser aportativa, el desayuno es muy caro para ofrecer jugo de empaque, el huevo sabe a rehidratado y vuelto a rehidratar. Las almohadas son muy altas.
8/10
Reviewed Nov 24, 2025Good light and big spaces
All was enough for our trip
9/10
Reviewed Nov 24, 2025Everyting was according to what you expect from a good hotel; complimentary shuttle service from the airport, professional staff at the desk and a clean and spacious hotel room. The breakfast was sufficient. Compliments to the kind driver of the shuttle service.
The interior design of the hotel creates a hollow sound when people are talking downstairs. I could hear them laughing until 23:00 when I wanted to sleep at 22:00 and I was at the 4th floor. That was not really thought through.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Attentive staff
- •Comfortable rooms
- •Good location
Areas to consider
- •Cleanliness issues
- •Food quality concerns
- •Afternoon noise disturbances
Cleanliness
8.51/10Some comments indicated cleanliness issues, particularly with the presence of trash and dirty items in the room.
Service
9.48/10Positive feedback about the attentive staff and overall service quality.
Location
9.02/10The hotel is conveniently located, though some guests mentioned it is slightly far from the city center.
Room Quality
8.47/10Many guests found rooms comfortable, although some mentioned they felt outdated.
Amenities
9/10Good amenities were noted, such as a heated pool, though some guests didn't get to utilize all offerings.
Value for Money
8.46/10Some guests felt the pricing for certain services, like breakfast, was too high given the quality.
Food and Beverage
8.01/10Mixed reviews about food quality in the restaurant, with suggestions for improvement.
Overall Experience
9.48/10Most guests had a positive experience overall, with many enjoying their stay.