R.T. Potter Park
R.T. Potter Park, Belleville, ON K8P 3P8, Canada- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Waterfront Location and Amenities
Situated on the Bay of Quinte, Ramada by Wyndham Belleville Harbourview Conference Center offers stunning waterfront or park views from private balconies in every guestroom. Enjoy the on-site swimming pool, tennis court, and small gym for a perfect blend of relaxation and activity.
Convenient Features
Guests can indulge in the convenience of cable TV, free WiFi, fridge, microwave, and coffee maker in every room. Start your day right with a complimentary daily breakfast before exploring downtown Belleville's shops and restaurants just a stone's throw away.
Nearby Attractions
Adjacent to Zwick’s Park and a short drive from Riverview Golf Club and Quinte Mall, this hotel is the ideal choice for those seeking both natural beauty and urban amenities. Book your stay now for a memorable experience!
Check-in from
03:00 PM
Check-out by
11:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
18 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
300 sqm
Lake View, Water View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
210 sqm
Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
200 sqm
Lake View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
Lake View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
210 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
Lake View
In-room amenities
1 King Bed
Balcony with water views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 27-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
Water View
In-room amenities
1 Queen Bed
Balcony with park views
Internet - Free WiFi
Entertainment - 27-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen Bed (150-160 cm wide)
Room details
Park View
In-room amenities
2 Queen Beds
Balcony with water views
Internet - Free WiFi
Entertainment - 27-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
Water View
In-room amenities
1 Queen Bed
Balcony with water views
Internet - Free WiFi
Entertainment - 27-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen Bed (150-160 cm wide)
Room details
Water View
In-room amenities
1 King Bed
Balcony with water views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 27-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
Water View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
18 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
18 sqm
Lake View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The staff was helpful
The property smelled very musty.
Nagyon koszos volt minden. A reggeli borzalmas volt
Breakfast was interesting , we loved it , bu we missed the having cheese with our toasted breads
We stayed at connected room , the door in between rooms wasn’t enough for privacy Any little noise you can hear from the other side , so wasn’t a good night’s sleep we had unfortunately
Très bien
Das man die Balkontür öffnen konnte, wenn auch sehr mühsam und mit viel Kraftanstrengung, da sie sich in der unteren Schiene immer festkeilte. Frische Luft ins Zimmer eindringen zu lassen ist in nur wenigen Hotels in Kanada möglich, leider.
Auf dem Balkon war es sehr schmutzig, der Putz war abgefallen an mehreren Ecken..Sehr schade da der Ausblick sehr schön war.
taille de chambre tres bien.
j ai trouvé que l établissement commencait à etre un peu vieux dans les choix de decorations, peinture...
La piscine intérieure et l’emplacement
La malpropreté des chambres et le petit déjeuner
Rooms were clean and comfortable. Breakfast was poor due to over cooked sausage and did not like the eggs. loved the Waffles. the door to the balcony did not close properly.
Breakfast was poor. little expensive for a 1 night stay. loved the walking park nearby.
Pool was very nice and clean. Breakfast was ok.
Beds very noisy and uncomfortable and the adjoining room had very loud guests at 1:00 in the morning who played music shouted and tried to open the adjoining room door. This went on until 2:30 in the morning regardless of 2 calls made to the reception to ask for something to be done as we had children trying to sleep in the room.
Clean room very nice view with a balcony exceptional breakfast very nice personnel at the reception desk
Having an extra entrance door from the parking
Location
Poor maintenance. Fist room A/C sounded like a train. Moved to a second room A/C and TV didn't work, third room A/C worked but had staples holding the wall paper up.
La piscine et le personnel tres gentils et souriants.
A part la salle de bain et les draps propres, les miroirs la poussières partout ds les coin de mur et plancher. Les matelas ne sont plus bons. Jai payé pour la vue sur l'eau, nous n'étions même pas capable de s'assoie dehors car il y avait un gros nid de guêpe. Je l'ai dit a l'employer mais je suis certaine que rien ne sera fait a ce niveau. On va espérer qu'il n'y a pas personne d'allergique car ca pourrait être tragique mais payer pour pouvoir être assise dehors et pas être capable a cause des guêpes c tres décevant. De toute façon même si j'écris c quelque ligne je n'aurai aucune réponse de votre pars.
on a eu du beau temps mais on étaient trop loin de où on voulait aller.
Le tapis de la chambre était tellement sale qu'on ne pouvait pas marcher dessus sans se salir les bas ou les pieds. J'aurais aimé un déjeuner plus copieux et plus chaud, ni l'espace déjeuner qui n'était pas confortable et trop près des autres voyageurs
The location and balcony was nice. Breakfast although very busy was nice.
Room appointments - bed and washroom were poorly maintained.
Bref, j'ai tout apprécié pour le reste, mais cet hôtel nécessite une grande rénovation clairement, tu vois que les pognées des bureaux de chambre sont tous tombées, bref, ce n'est pas la meilleure qualité mais on s'en fou, on va la pour dormir! Ça m'a satisfait pleinement et c'était près de Sandbanks et je pouvais mettre mon vélo dans ma chambre et ça, j'ai vraiment apprécié énormément "coup de cœur". J'ai beaucoup apprécié le petit frigidaire et le four micro-ondes et surtout la machine à café!! WOW un plus plus...
Mon insatisfaction est plutôt reliée au déjeuner, ils avaient des bines, saucisses et/ou bacon et œufs! Plus gaufre, pain et condiments. Le seul problème était que les saucisse/bacon œufs et bines étaient de piètre qualité sans aucun goût, j'ai été incapable de manger ça de la semaine, de plus on crevait de chaleur et cuisine très petite, pas de place pour tout le monde! Je mangeais un toast avec du beurre de peanuts dans ma chambre sauf qu'il en a manqué une journée... ah oui et les muffins, tous commercial dans des petits sachets qu'on trouve au dépanneur du coin.
Le personnel à l'accueil.
Ce n’est pas un bon rapport qualité-prix.
Friendly convenient
Notre chambre avait une vue sur la marina et cela était très agréable. Nous pouvions ouvrir la porte du balcon le soir pour profiter de l'air frais.
Il y avait tres peu de choix pour le petit-dejeuner et parce que l'hotel était occupé, il n'y avait pas assez de tables. La propreté de l'hôtel en général laisse beaucoup à désirer (tapis sales dans l'ascenceur, déchets près du stationnement et des allées menant au jardin). De plus, il manquait de personnel à la réception et au restaurant alors il fallait attendre, bien que ce soit un long weekend.
Pas grand chose
Pour le prix l internet pas fort.
Charged $373 for one night in a basic room. What a rip off. Some scam going on here.
Absolutely horrible. Maybe a motel type place. Don’t waste your money. Hotel room was dirty. Had to buy my own wipes to disinfect the bathroom and surfaces. Breakfast was gross. The eggs and sausage patty are heated in microwave. Staff handling this food was fixing her long hair in the back while food was being reheated. Waffles were the only thing that was fresh and even then it was burnt. The man at the reception is rude, the ac didn’t work. The pool was nasty. For the price you pay, this is nasty. Ramada should be ashamed of this quality.
Reasonable breakfast
Bigger space the breakFast area will be better
Très approprié pour les enfants. Dommage que la piscine intérieure était en réparation.
Les enfants auraient aimé pouvoir utiliser la glissade de la piscine intérieure mais elle était hors d'usage.
Breakfast was disgusting
Die Lage ist gut. Kleiner Spaziergang in die Stadt
Der Boden in den Zimmern ist so schmutzig das man Schuhe anbehalten muss. Im Treppenhaus die Fenster sind wahrscheinlich noch nie geputzt worden. Alle Ecken und Sockel stehen vor Dreck. Das angeblich gute Fruehstueck besteht aus abgepackten sachen die man nicht essen kann. Und nur billiges Plastik Besteck und Teller.
Swimming pool was clean and nice
Blood on duvet and sheets. Sliding glass door and screen were broken and did not lock. Breakfast was substandard. Could not adjust heat or fan in the room.
One girl at front desk was great. Housekeeping and cafe ladies were very sweet. Rest of staff was cold rude snappy or not kind. Specially older man and a very young guy. Slides should be working for kids if advertised .
Food in breakfast. Outdoor pool and sauna
It was bad experience for us , Big surprise !!!! So noisy, not clean as expected The breakfast was so disappointing, the yogurt was moldy i think out of the fridge or expired, i told the kitchen staff and i showed it to them also the front desk but they took it so easy and they didn’t care that much . I told them be careful there’s a lot of kids with their families have the breakfast here too .
The staff were very helpful and courteous.
We had a 3 PM check in; however, the room was not available until 5 PM. That day was our wedding anniversary and we had dinner plans that were impacted. The staff did help by allowing us to shower, but the showers were not cleaned and spiders were noted in the shower enclosure. When we eventually obtained access to our room, the washroom contained no toiletries at all (no soap, no shampoo/condition, or body wash).
Good location, beautiful view
Very outdated rooms, plastic chair broke while sitting on it on balcony, tub doesn’t drain ( took a shower more like a bath)
We arrived at 4:00 and we were « lucky » our room was ready. Many guests were waiting in lobby to get rooms. We opened our door to a room that was not very clean. Some dirt was left from previous guest, an already used bottle of water and hair in the fridge that was not even ploggued in (water everywhere from unfrozen freezer). Furthermore, an important amount of spiders were on the ceiling in our room. Many in each corner. We took care of eliminating the spiders but new ones returned everyday. There is a reason I do not camp… ceiling of the hallway, Windows and even breakfast room are full of cobwebs. The hôtel was very busy and the single elevator was always long to get even if we only used it with full hands. The breakfast room was loaded. I do not think it is acceptable to have a hotel that can welcome over 500 people with a breakfast room with 25 seats. Food was refilled with drip methods (Little at a time) discouraging people to eat. The toaster Line took 20 minutes…. Two waffles at a time… for too many people. The big réception room beside is locked with a chain. The pool is out of date, slide closed and outdoor pool has 5 chairs to sit in. The old access to get from inside to outside is blocked off with a plywood. The inter area of that is full of spiders, dead bugs and broken pieces of the pool. The place a lot of potential but needs love and for the love of God, get it sprayed for spiders…
If i could give 0, it would be the note.... Full of bugs Shower full of hair You also have some White liquid on the desk in bonus. Drove 6 hours to see this. Hope you dont.
Great staff!
The reception staff were courteous.
Room and breakfast. In the morning breakfast, when asked for salt, they said they dont have. The bed sheets were not decently spread. The sheets were smelling of spread.
l'emplacement la propreté le service
nous aurions aimé plus de diversité au déjeuner
Upon arrival, our room was extremely dirty. There was a significant amount of dust behind the furniture, and the walls and ceiling were filthy. The room was also infested with hundreds of mosquitoes. We immediately requested a room change. The hotel eventually found another available room around 10:00 p.m. Unfortunately, this room was also infested with bugs, although it was somewhat cleaner. I spent nearly an hour killing bugs myself using an old mop because the hotel did not have a fly swatter available. They also informed us that they did not have another room available for the following night. After discussing the situation with the hotel, we agreed that we would leave the next day without any additional charges. The agreement was that one night would be removed from our bill and that there would be no extra fees, since the situation was caused by the hotel’s poor room conditions. However, the next morning, a different employee was at the front desk and charged me an additional $60 fee plus taxes. I was charged approximately $80 for the night that I did not stay, even though leaving was a direct result of the hotel’s failure to provide a clean and acceptable room. Expedia refused to assist me, and Ramada also refused to take responsibility. Both parties are simply blaming each other instead of resolving the issue. This was supposed to be a family vacation in Sandbanks, but it turned into a horrible experience because of the hotel’s lack of cleanliness and customer service.
The place was a complete disaster and it was obvious that management could not care less about the comfort, safety or satisfaction of their guests.
Très déçue de mon séjour. J'ai payé près de 300 $ la nuit, mais cet hôtel n'offre absolument pas un niveau de qualité correspondant à ce prix. J'ai choisi cet établissement parce que je fais confiance à la chaîne Ramada, mais malheureusement cet hôtel ne reflète pas les standards auxquels je m'attendais. La chambre était très petite pour une famille de quatre personnes, alors que les photos sur Booking donnaient l'impression d'un espace beaucoup plus grand. J'avais également réservé une chambre avec vue sur la marina, mais ce n'est pas celle qui m'a été attribuée. La salle de bain n'était pas propre, les vitres étaient très sales, il était même impossible de profiter du balcon. Une forte odeur de cigarette et de moquette était présente dans la chambre, ce qui a rendu le séjour désagréable. De plus, il n'y avait qu'une seule prise électrique, ce qui est très peu pour une famille. L'hôtel ne possède qu'un seul ascenseur, ce qui entraîne de longues attentes à chaque déplacement. Le petit-déjeuner est très décevant : très peu de choix, café très dilué et nourriture de faible qualité. Ce n'est certainement pas un petit-déjeuner digne d'un hôtel de cette catégorie. Quant à la piscine, elle est petite et peu accueillante. Elle donne davantage l'impression d'être installée dans un garage que dans un espace de détente. Ce qui me déçoit le plus est le rapport qualité-prix. Durant le même voyage, j'ai séjourné dans un autre hôtel à 150 $ la nuit, qui était largement supérieur sur tous les plans. À 300 $ la nuit, je m'attendais à une toute autre expérience. J'espère sincèrement que la direction de la chaîne Ramada effectuera des inspections plus rigoureuses, car cet établissement nuit à la réputation de la marque. Je ne recommanderais malheureusement pas cet hôtel dans son état actuel. Enfin, je tiens à souligner que les informations affichées sur Booking.
Gut
Kühlschrank lief mehrmals aus u. Klimaanlage lies sich nicht runterschalten. Sie war auch zu laut
la femme a l'accueil, souriante et courtois.
1. La. aurais chambre a mon arriver, 1 lit double et nous étions 4. 2. La chambre avait du moisi au plafond 3. La porte ne barrait pas 4. La climatisation inadéquate 5. je n'avais pas suffisamment de serviette pour le laver 2 nous étions 4 et la réception en avait plus. 6. la glissade a la piscine était briser
Belle vue sur le port.
L'hôtel a déjà sûrement eu ses belle année.Beaucoup d'entretien a faire.
La localisation de l'hôtel, le déjeuner, la piscine intérieur et l'attitude du personnel
Il n'y a pas de bornes de recharge pouir véhicules électriques à même l'hôtel. Le papier peint dans la chambre décolait, la porte-patio était mal fixée. La glissade de la piscine était non fonctionnelle.
Hôtel choisi pour faire une étape entre Montréal et Toronto. L’hôtel est bien situé, au bord de l’eau. Mais l’infrastructure est vieillissante, chambre pas bien insonorisée, ventilation très bruyante. Le petit balcon et les chaises ne sont pas propres. Parfait pour une étape rapide et moins onéreuse.
Petit déjeuner sommaire mais bon rapport qualité prix.
L'accueil par la réception et l'emplacement, près de l'eau et des pistes cyclables.
Le balcon avec vu sur le lac était très sale ainsi que les chaises pleines de chiantes d'oiseau. En plus le balcon était rempli de toiles d'araignées et plein de toiles d'araignées, très décevant
Quiet
Beds were comfortable. Balcony. Fresh apples at breakfast were welcome. Location was convenient and easy to find.
Very cold in room when we arrived but we were able to adjust thermostat (ambient weather had just got cooler). Breakfast was disappointing especially the turkey bacon which did not seem to be cooked. I could not eat the egg option as it contained milk. I had beans and toast and coffee.
The bed was extremely comfortable. No complaints there. Breakfast was so so. Room was disappointing to say the least.
Website listed a "Deluxe" Queen Room with waterview. Yes it was a queen bed with waterview. But ... Deluxe, NO way. The room is rather shabby with the furniture in need of being refinished. Desk chair kept slipping away from the desk. The huge closet has no doors: only a curtain. The balcony screen door was a challenge to open and when it did it revealed cobwebs along the side where the divider to the next unit is located. Also, it seems the windows haven't been cleaned for quite some time. Not a very good description for a Deluxe room. A queen room at best but definitely not a "Deluxe Queen Room. It was a disappointment for sure considering how that particular room is advertised on your website. And .... it was also difficult trying to locate certain tv channels with the remote provided.
Balcony door didn't close properly. Carpets in hallway were lifting. Tripping hazard. Walkway at entrance was a tripping hazard to high of step up and broken tiles.
Accessible Lit confortable Fonctionnel
La clim à fond dans la chambre et impossible de la baisser. J'ai vraiment eu froid et j'ai mal dormi par conséquent
The outdoor pool was nice, and the sauna.
We're told when calling to book that the pools were open, when we arrived we were told the indoor pool and hot tub were out of order The wallpaper was peeling in our room and the ceiling was cracked. Carpet in the hallway dirty and ripped. The shampoo & conditioner and soap provided was half used when we arrived - so this was not replenished between guests. Really quite disappointed considering the price of stay. This place has the opportunity to be very nice but it is very run down.
Not to much
Everything was old and run down or broken. Hallways had wet floor signs over carpets where there was water leaks. It was just gross nothing taken care of beds were horrible woke up with a sore back both mornings we were there
Breakfast was good. Location was great. Checking in and out was as smooth as possible.
Bathroom was small. Toilet seat was loose and I had to tighten it by hand.
Staff is nice but balconies were full of web spiders, bugs and mosquitoes. Closet was full of web spiders too. No air condition in the lobby and breakfast room, it was very unpleasant to eat in the heat.
bed, 2 pools
carpets are dated, breakfast should have more choices
Ubicacion
Nada realmente
The location was perfect for our stay. They have an indoor and outdoor pool and both were very nice.
The front door didn’t function properly, the elevator was the slowest elevator ever, I was assigned the wrong room when we first arrived, the pillows were way too big and the mattress was too soft for my back.
The view was nice.
The first room we stayed in the A/C was broken and we had to be moved. The second room we were in, had so many spider and cobwebs. The breakfast was horrible, there was not a lot to choose from. For the price that I paid for this hotel it was defiantly not worth it. I will not be coming back to this hotel.
Breakfast was good.
Friendly and helpful staff
Dirty windows Poorly kept landscaping Grounds in general very poorly kept.
The room rate was out of line with the room amenities the horrible WIFI service, the continental breakfast offering and exterior cleanliness. As a side note, I made and error in the booking date and that error cost me $85.00 plus tax, and a move from a King to a purported Queen room.. I accept the responsibility for the error. However, when I asked about honouring the initial rate or some consideration, the desk clerk instead provided me with an explanation of the rule of Supply and Demand, with just a hint of sucks to be you. Oh well, I suppose I earned that. To the owners of the franchise I'd like to point out that, the demand for rooms on the weekend had everything to do with the baseball tournaments and pre-Canada day events going on the area, etc. You have an opportunity to add to the value the town's events offering, a valued community supporter. Our experience has influenced our plans for accommodation, on future trips to Belleville.
Fri parkering, rymligt och bekvämt. Balkong!
the location is good and the walk around the lake is very nice
the property is very tired and old (the photos on website are old) . The AC in the room did not work. overall the place needs a full refurb. the breakfast was very disappointing
l'insonorisation entre les chambres et corridor n'est pas trop bonne.
Tout était parfait
Le café au petit déjeuner
Bed was comfotable
Booking said $50 refundable deposit. When got to facility it was $200. /thier machine wasnt accepting out MC. So had to withdraw $300 cash.. atm on site only allowed 200 at a time. So got double dinged for service charge... bed was comfortable. But any movement pushed it away from the wall. Drain in sink was broken. So couldnt run water..as stopper was in and couldnt get out
I liked that the hotel was within walking distance to the marina where my boat resides. I liked how the staff was able to accomodate all the extensions that I requested and were able to keep the price reasonable. Almost all the staff were friendly and easy to deal with, giving assistance when asked. The bed was comfortable and the room was a decent size that allowed me wheelchair access. Good access to walking trails and the dog park. Also good access to the pop up food trucks in Zwicks park. Good view of the Bay of Quinte. The grounds are well maintained. They have a small games room with pool tables and pinball machine, along with a small pool and sauna. The price for this stay was quite reasonable.
I see that there has been money spent on this property recently but maybe if there was a restaurant here again, it may draw more people to it, instead of just a continental breakfast area. It would have been nice if the breakfast staff had put forth an effort to assist my wife when she asked about gluten free options, instead of just shrugging it off and saying I don't know. She gets very sick if she comes in contact with wheat and I'm sure the packaging the food comes in would have given the ingredients so she could have been better informed if she had given a bit of effort. I think this is something that all hotels should strive to do, offering more options to people who truly do get sick if exposed to gluten. The room got quite warm and I couldn't find any sign of A/C Luckily, I normally carry a portable fan with me that helped while getting to sleep. But overall even with these few complaints, it was a good stay.
The hotel is ideally situated for B31 concert goers as it is only 30 minutes away and nearly the entire distance can be driven on highway 62. The hotel grounds are park-like in their setting. Very beautiful. The person manning the Front Desk when we checked in was friendly, professional and very helpful.
The rooms are tired looking and would benefit from some TLC in the form of paint and room furnishings. The breakfast is rubber-chicken quality.
Location
This was a decent, clean hotel. We checked in late (9pm) and there was no one at the front desk for over 10 mins. When she returned, there was no apology and barely any acknowledgement that we were there. Her demeanor was very standoffish and rude, she absolutely should not be working in customer service. In contrast, the check out staff were so nice, friendly and helpful. The breakfast was decent. Theres a mcdonalds and gas station right next door if needed.
The staff was very friendly and professional
The hotel was very scruffy. I reserved a room with 2 queen beds and got a room with 1 queen bed. It was an adjoining room wi the someone in the adjacent room. As a single woman I felt unsafe.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.44/10Premises is comfortable and clean, but the need for renovations is noted.
Service
7.41/10Staff are always friendly, but there were issues with response times.
Location
8.45/10Great location right in the heart of Belleville; convenient for guests.
Room Quality
5.4/10Mattresses were poor quality and rooms need updates.
Amenities
4.93/10Pool was closed, and gym was not well maintained.
Value for Money
6.89/10Affordable but lacks certain amenities expected for the price.
Food and Beverage
4.44/10Breakfast quality was very poor and did not change over the stay.
Overall Experience
6.41/10Disappointing experience overall due to various facility issues.