Sheraton Nanjing Kingsley Hotel

Расположение топовое. Обсуживание персонала. Чистота в номере

Немного в коридорах был неприятный запах. А так все норм.

Отель находится недалеко от метро, линии 2 и 5. Большие номера Вкусные,разнообразные завтраки, голодными не останетесь. В отеле замечательный тренажерный зал,с разнообразными тренажерами. Есть кофейня «Старбакс», гостям отеля предоставляется скидка. Рядом много кафешек.

Моль в номерах и мухи в ресторане.

Its a good, central location very close to main metro lines, yet quiet enough as it is not in the busiest center. Very spacious room with great views. Close to simple food options and convenience stores.

The room is a little dated ie curtains, bathroom. The shower pressure seems to decrease and increase rapidly depending on usage elsewhere, like if someone turned a tap on or off somewhere else. Room seems pricey for what it was. Danny's bar restaurant was a disappointment. Food was late, cold, and not cooked properly...pasta was tasteless and overcooked, so was the lobster that came with it. Waitress however was very kind and patient trying to solve the issue.

The friendly, kind, and helpful staff at the front desk. Special thanks goes to Mr. Roger from the front desk/Concierge teams. The hotel is the best value for your money. Exceptional service and also served in an atmosphere of warmth and kindness.

None

Great location, close to downtown and attractions

The food buffet was very good

The room had a terrible smell. Seems like someone smoked inside and the property tried to cover it up with another smell.

Hotel fantastico, nel pieno della moderna Nanchino. Ci hanno effettuato un upgrade gratuito della camera dandoci una suite al 33esimo piano con vista sulla città. Staff super accogliente, struttura meravigliosa. Consigliassimo

location is good

The insulation effect of hotel need to be improved

Amazing friendly staff, Alejandro offered us a free upgrade which was delightful! On a Main Street which isn’t too busy but has lots of shops and restaurants within walking distance. The train station is 100m from the hotel

Old hotel with great breakfast and staff. Needs renovation!

It’s a convenient location for my stay in Nanjing. That’s all I need.

Conveniently located for what we wanted to do in Nanjing, excellent service and great breakfast with a good variety. We would happily come back for another stay

Julius Meinel coffee in the lobby.

All was ok.

Good location and value

Air condition is not under control in room, the room temperature is a little bit too warm; plus noisy from street and wake me up every morning.

The location is perfect as it's in the city centre, the room is large and clean.

Not so much, but the value for money is low.

The best hotel!!! Thank you for everything! I will definitely come back ❤️

Breakfast had a wide selection catering to all needs, easy to find. Nice venue Room was ok, not enough light in the room, bathroom dated. Location was central

Bar was dark and felt sterile, not inviting. No music or ambiance, but played the same Victoria Secret video on the big screen on repeat. Decor dated and uncomfortable. Restaurant was hard to find as it was split over two floors. No ambiance, very quiet and felt stark feeling like we were sitting in a conference room, not a restaurant.

It was an amazing stay.

Kind reception staff. 5 restaurants in the same building

My room was outdated.

breakfast is not enough selection.

wifi connection...chinese restaurant.

Breakfast

Cleaniless and staff training

rooms are not up dates, they are old and need renovation, for the price and the name of the hotel, the services and the structure are very out dates

the structure and services of the hotel are out dates, so for that price and that kind of hotel, is needed renovation and new things

Everything

Nothing

The room is really beautiful and spacious. Amazing gym. Friendly staff.

Hotel service is poor. First the machine cannot make key, than giving us the room hasn’t been clean. No one help us with luggages. Not good experience at all.

The chain lock in the room once lock is quite difficult to unlock. I used a handle of the spoon to open it.

Staff helpful in combining two bookings Helpful with bags Extra effort for the elevator guy, remembered my floor in english each time I saw him

Nothing I didn't like

It’s a nice hotel, just a bit older, and the repairs over the years haven’t been done properly (eg. the seams in the bathroom were done in grey, which doesn’t match the beige tiles). This is visible in the rooms and bathrooms: they’re totally fine, but show signs of wear and tear. The bathroom has water stains, the scale doesn’t work, etc.

I was impressed by Clara’s good service, she was very attentive to her guests. Thank you so much for her considerable service.

Location was good for my meetings

The property is data and needs to be refurbished

The location was convenient, being just a couple blocks from an important metro station. The room was large, comfortable, and well appointed. The building interior was impressive and had some convenient amenities such as a convenience store and a food delivery drop-off point.

For what I was paying, I was a bit surprised that the staff would not allow food delivery to bring things to our door, or to do so themselves. I was even more surprised and extremely disappointed that this expensive, non-smoking room consistently and increasingly smelled of smoke, particularly in the bathroom. When I complained about this, I was told that it was probably because of another guest on our floor and offered another room, but it's just a problem that, for the price, I don't want to put up with in the first place.

location and friendliness of the staffs there

Good value and service

it’s one of the oldest 5star hotel in Nanjing. I liked my stay , except I was there at 15:00 and my room was not ready but later they helped me to arrange on in 10 minutes.

pool and gym

the dated atmosphere and the horrible elevators

The hotel is under renovation but it looks like a quarantine hotel. Dark. No business center

整體還是可以，性價比高，房間比較大

希望改善房间隔音环境

お風呂のお湯の供給量が多くて良かった。 ジムの器具がいろいろあり、スタッフ対応も親切でした。

感觉还行。

入住遇到客房浴缸有點小問題，但反應後迅速維修改善。本次入住新房型，房間隔音相當良好，且窗簾隔光效果佳，可獲得充分休息。 早餐部分，服務生會貼心的先詢問需要的飲品幫忙準備好。食物種類算豐富，偏向西式。

清潔にしてあり、とても快適にすごせました。

対応や笑顔が素晴らしかった．朝食が充実していて非常においしかった．ビュッフェ方式で多くの種類があり，選ぶのが楽しかった．味付けは日本人にも合う．トイレのタバコの汚れがそのままになっていたのが残念だった．

日本人でも快適に過ごせます。 トイレが少し臭かった。サービスはとてもよかった。

Big room and clean

Big and clean room

周辺にはお店が複数あり便利。建物の老朽化が感じられる。

it’s great they upgraded me to top floor in a renovated room and not disturbed by the construction. bed is comfortable, room is spacious n clean. lobby and public area are very old. don’t waste your money on breakfast buffet, i skipped even its inclusive in my booking. traffic is a nightmare, the road near hotel is always jammed, no matter 3pm in weekdays or 10am in the morning, it took me 20-25 mins by taxi for a distance of 1.6km. most disappointing is that i heard the reception offered 6 hours rent to a local when i check-out, unbelievable!

Perfect hotel, good location, very clean rooms. The only problem was that they were renovating the hotel and the noise was very hard. They did upgrade my room.

最高でした。 ただ朝御飯の質がいまいちでした

great experience will recommend it

これこそ一流ホテルの真骨頂といえる。 三位一体の素晴らしいホテルだ。 部屋の素晴らしは、もとより スタッフの笑顔と真摯な対応、それが自然に身体の中から滲み出てきているような印象をもった。 食事も殊のほか美味だったが、厨房関係の人たちの姿勢が読み取れる。

酒店服务人员服务态度不好，房间隔音太差，浴室里的毛巾也有异味，入住体验非常差！

At the buffet breakfast we saw the staff pour the used milk for coffee from each table into the coffee machine which was pretty disgusting .Very unhygienic

近地鐵及市區各景點。地鐵一站即為購物及餐廳首善區，繁榮便利。 酒店管理佳，高樓層景觀壯麗。

エキストラベッドで、三名予約したが、 アメニティなどが２人分であった。 フロントに言えば追加など対応してもらえた。

Very comfortable, clean room with a kettle and coffee bodem. Close to a metro line. Good variety for breakfast. Swimming pool. Friendly helpful staff. I would definitely recommend this hotel.

附近環境佳

Hotel was very nice as indicated in the photos. The elevator was a problem because no guest knew how to use it and it required assistance. They tried to make the elevator too high tech and it only left gust mad because no one knows how to use it.

A bit aged but a nice older style luxury hotel with a comfortable bed, which is not always easy to find in china. Location for me was brilliant, but I was working.

there is always maximum service from the staff and surprisingly for Chinese 5 star Western hotels restaurant staff speaks English or very quickly finds who does. very pleasant stay next to the hair dresser and shops. even supermarket is not far. always happy with Sheraton Nanjing !

Good location.staff very helpful

チェックインした時は、フロントの方の手違いで予約した部屋と違うタイプの部屋に通されましたが、ホテルズドットコムで予約した部屋を示すと即対応してくれました。観光したい場所への行き方も丁寧に教えてくださいました。周辺も地下鉄の駅が近く、便利。朝食が種類が豊富で美味しい！日本人の口にも合います。

Air Condition is old and not cool, Shower head not working properly water pressure is low, I won't stay there in the summer time. 空調不冷,水壓低不夠水冲凉,有待改善

a standard hotel, and i need to put fifty characters

Room was reasonable but they don’t enforce no smoking policy. Person next door was smoking so my room really smelled and I had to leave. A couple of guys openly smoking in front of restaurant in 4th floor with staff nearby.

I don't think this hotel can meet Sheraton level. Quite old and the amenities is not enough. The provide only one set of bathing stuffs and one bottle of water a day. I first time i meet.

Amazing

Hotel is old and in a old, crowded neighborhood.

除咗服務差之外，其餘都ok！

免费升级至套房，房间大，交通方便，位置闹中取静，距地铁站500米可达，距新街口步行可达。

I stayed in many Sheraton, this one is the worst.

Spent a couple more days in Nanjing and went to the Sheraton. Close to the downtown core and it is a Sheraton after all. Staff were fantastic, young lady playing the piano in the lobby was excellent, grand staircase magnificent.

Staff was very friendly and very helpful recommending places to visit and giving directions. Also, suggesting places to have my meals.

Reasonable price, just stay 1 night, close to subway station

整體是不錯，但進入房間都會有股煙味，但可接受範圍,床蠻舒服的～⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯ ⋯⋯⋯⋯⋯⋯

We spent one night in Sheraton Nanjing Kingsley, which was fairly pleasant. It offers free parking, it is close to the city centre. There are many good spots for shopping and eating. The service is excellent, all the staff are friendly and helpful. The only disappointment is the elevator is a bit noisy, the bathtub is out-dated and water pressure is not good enough (our room was on 31st floor). Apart from those, everything is great!

There was no queue for check in, and the staff not helped either. Really old hotel, just can be 3 star maximum.

Great Hotel, highly recommended.

PARFAIT EXCELLENT

The staff is great and friendly. However the rooms are a bit dated and the heating was blasting hot and unbearable. The thermostat wouldn't even let me change it to cooler setting. I could find similar prices and better room right near the 1912 area.

The hotel staff were extremely helpful and accommodating. Staff were very friendly although most of them did speak much English. The rooms were clean and serviced everyday. I would stay at the hotel again.

While this is a very nice property, it lacks many simple amenities. Danny's Irish Pub was never open on time. Sign says opens at 2 PM on Sundays, opened at 6. Cigar Bar was never open. No restaurants on property. At 3 PM on a Sunday, nothing in the entire hotel was open. That is not good management. The rooms are very nice, beds are good, but the showers are very weak and low. If you are over 6' tall you have to bend low to get wet. Smoking occurs on all floors, even in non-smoking rooms. No Smoking signs are posted but there is no enforcement. Long wait for a taxi. Nearest place to walk to dinner or drinks is, you guessed it, a different and better hotel.