Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel

Perfect for what we needed location wise.

Ok

The staff were friendly and helpful which was the best part of our visit. The room was very tired and in need of refurbishment. We had one thin pillow each. It had an iron & board plus a safe but no fridge. There was an on site car park which cost £3.50 for 24 hours. The restaurant choice was ok but the food wasn’t good quality and we would not stay here again.

Basic but clean and comfy. Ample parking and quiet rooms. Good location for getting around.

Room was clean apart apart from the toothbrush left from previous guest and the menu had fallen over knocking the glasses over. Beds /room very comfy , . Ironing board , iron , safe, hairdryer . Bar was lacking, needs cans of soft drinks and maybe some chocolate bars. Only has pints to take to room (soft drinks) and crisps

Charging available

The greeting on arrival was friendly lots of recommendations for places to eat not too far from the hotel, room was ok only thing was it’s a bit noisy and that’s it otherwise no complaints would stay again and recommend it

Fantastic hidden gem Easy and cheap parking Brilliant staff Would recommend for anyone visiting Cheshire Didsbury wilmslow knutsford etc

Room was nice and clean

Very good

Loved it

Veronica was great at check in. Thanks for the great service

Excellent stays, very nice. Breakfast good but eveni g meals need some work

For the price ideal. But being dropped off and charged £2 was not explained the room was ok two plug sockets didn’t work not ideal. The bed mattress was springs digging in your back not ideal. As it was for a night and only there for 8hrs stay nit a hotel for people disabled with beds like that. Staff 10/10

Parking was available. Shops a walk away.

One night stay for business, comfortable bedroom, nice atmosphere, friendly staff and a good breakfast.

Friendly staff. Quick check in. Reduced parking for guests £3.50 for 24 hours (pay machine inside the reception area). Clean, well equipped room. Huge bed. Plenty choice at breakfast. Cooked breakfast was great. Great overnight stay.

The hotel is fit for purpose. The room seems a bit dated but we just needed a comfortable place in which to stay, with all the usual facilities. It certainly served its purpose.

The hotel has great access to main roads and is within walking distance to Hanforth with its restaurants and shops. Wilmslow and the airport are about 10 minutes away. The parking now costs £3.50 when previously it was free, however for 24 hours it isn't a deal breaker. Staff are friendly but not intrusive. The bedrooms are comfortable but could do with the furnishings being upgraded.

Had a lovely overnight stay before getting up early for the aiport we had 3 rooms and all were clean and comfortable, next to each as requested, staff friendly would recomnend .

All was fine

Great breakfast and choice. Staff brilliant especially Bobby Nice comfortable room

Totally adequate. Perfectly comfortable room. Bathroom showed signs of age. Breakfast wasn't the best, even for a buffet. But I had a nice night if sleep in a very comfortable sleep so price was fine. Reception staff were very welcoming.

Clean all through

This hotel is really convenient for getting to the airport but it just needs a really good clean and update the rooms.

From the start the staff were friendly, our rooms wasn't ready but they gave us a free drink. The lobby was clean, and inviting. The rooms where clean, spacious and we had a lovely balcony view x my own thing is the room was hot but you are given a fan. Definitely recommend this hotel

A fair standard. Breakfast is really good. Dinner was not great. Aircon was lackinf and in the heat not great. But a fan was provided. Overall a good stay.

Close to Manchester Airport. Parking was easy and had a triple room.

I have stayed at this hotel serveral times over the years, always a nice place to stay, clean and comfortable and a good breakfast.

Welcoming reception on arrival, and friendly staff throughout. Clean, comfortable room, and a lovely meal in the restaurant too. Breakfast was lovely, good quality food and specific dietary needs met by attentive staff. A lovely stay before we headed to the airport the next day.

Location

Handy hotel near the airport. Rooms are comfy

Great location for an overnight stay before a flight. Great parking facility too

Soacious room. Friendly receptionist who helped with parking and room service when I couldn't get through to them. Room was classic and modern at the same time. Great grounds around the hotel.

Good, but the room is too dusty, the cleaner need to clean and wipe the table and corners properly

Evening reception staff went out of their way to help!!!

Restaurant dinner menu was really poor and was not up to the standard I expected. Our room was very cold which spoilt our stay. Finally although not expensive, we had to pay for parking.

A quiet and comfortable hotel minutes from shopping and the airport. Offering a break from "highrise" hotels, this hotel is surrounded by greenery. Rooms are clean, restaurant and bar on site, buffet breakfast available and lots of parking, well lit at night, with a nominal fee which has recently been applied. I have used this hotel a few times and will continue to.

Only short stay in readiness for early flight from Manchester Airport. Nice hotel, comfortable rooms. Only downside was the outsourcing of parking charge. As close to Airport, no issue with a charge - and actual charge was very low, just would be easier to pay with the room rather than have to log on and put CC details into another app.

Overnight stay prior to flying out. Receptionist with long blonde hair was very friendly and welcoming. Hotel was clean and comfortable

Clean and comfortable room

Helpful and friendly woman at check in.

Excellent stay, great room and well.looked after in the bar and looked after by dtaff

Told that due to the time we checked in, the only rooms available were directly above the events room which had a celebration happening and played music until mid-night which came through into our room. These rooms should be for guests of the event and not given to other guests. Very disappointing as couldn’t sleep until music stopped, if told before hand we wouldn’t have booked this hotel as we needed to leave early. We were told parking would be free when checking In, however this was after we were told by the hotel we had to pay for parking on an external app, which we won’t receive that money back. Manager was great onsite.

Parking a little tricky

Reception check in was fantastic, best part of the stay. Rooms need a major refurb. Walls and ceilings badly stained , cleaning not brilliant. Rust around bath taps.

Good hotel comfy beds, rooms were a bit warm even with windows open but would stay again good area to be in.

Basic and dated rooms. Breakfast rhymes with kite.

The bedrooms are tired. Cushions on bed dirty.2 people booked in, only 1 shower towel.Had to ask for another towel & fan. Noisey, so had broken sleep.When we questioned the parking payment,the receptionist changed from being nice to slideing us a complaints card over the reception desk to Best Western quite rudely. We used to stay at this hotel for some time, few years ago. So we thought we would give it a go again.. £17.80 for a small glass of white wine & pimms & lemonade was very exspensive.However our exsperience on 6th May,we will not return again.

Great comfy bed

Loc

Great staff checking us in. Very helpful, and informative. Room was nice, clean and pillows were cosy and comfortable as well. Slept well, Shame we had to depart to the airport in the early hours of the morning.

We had a great, short stay. Very convenient for the airport

Was told when we turned up that the room we reserved was taken but they upgraded us to an old room on another floor where the wallpaper was peeling off it’s needs to refurbished and that a party was going on so it will be noisy, if we had the room we reserved this would have been avoided not cool to change things at the last minute to suit yourself

Nice

Great staff, all very pleasant and appeared happy in their job. The hotel was clean but dated, suited our needs perfectly as close to Manchester airport parking

Fantastic customer service. In particular Charlotte, who checked is in, was super friendly, welcoming and really really helpful. The hotel - clean, accessible, bright. Slightly dated decor but had all the makings of a good quality hotel. Would stay again.

Lovely place staff great booking parking a nightmare

Location very good for our needs Good price Comfortable bed Enjoyed Thanks

Excellent alternative to airport hotels with affordable parking

A great hotel, great breakfast, nice staff. Only thing to mention is that shower water was cold in the morning, so had to have a wash instead

Great service from staff

A welcoming place with good food, but a bit tired decor and you have to pay extra to park.

Excellent, comfortable, clean and very fruendly hotel. Recetion and bar staff provided excellent and friendly customer service. I would certainly book again and recommend to friends.

Good value

Arrived after midnight after late flight into Manchester, couldn't fault the pick up by taxi to the hotel, booked in ok, had a drink at reception to relax before going to bed, lovely room, very pleasant staff, all round very pleasant nights stay before heading home in the morning

Having stayed several night that week, the staff were very guest orientated at all times. Well done.

Friendly staff. And in a nice area and has gardens to enjoy.

Been here before, lovely place so came back to stay before we go to Tenerife

Food was ok and service was good but room was not clean and Moldy in lots of places

I booked a one night stay due to a family members party. There were originally 3 people on my booking, unfortunately two of the people couldn't attend. My room was really spacious and clean, the receptionist and guy on the bar were very friendly and polite. Unfortunately due to a family emergency, i didn't end up staying overnight so can't comment on the beds eg comfort etc... I don't know where i stand regarding a refund (would be nice to receive one ), but regardless of that based on what i did experience i couldn't fault anything

Beside Manchester airport. Perfect room and restaurant. Desk workspace. Clean and well ventilated.

We booked the hotel few months ago. We have stopped here a few times as its convenient for us before our flight this time though they have introduced a parking fee after we had booked so was a bit shocked id thought they would pf honoured the customer who had booked it before this come in to effect

The good : very clean ,but that cheaper hotel smell . Bed was comfortable . Bar & coffee The bad : broken water mixer - couldn’t take a shower . Pillow is cheap and rock hard with no options to change . Breakfast not quality ingredients . It’s not a hotel for business travelers . Overlooks private houses .

Great Airport Hotel. Dead easy to Airport after you leave. Arrived to friendly welcome and very accommodating restaurant staff. Would recommend and will stay again.

Party in the hotel and the music was really loud until almost midnight.

Great venue!

This hotel should not advertise as being an airport hotel and then host private functions. We had an early flight and don’t get any sleep due to an 18th party guests.

old building, old carpets, food and beer smell as soon as you enter the building, bad smell in rooms, no air conditioning, no toiletries, no mini bar, didn't provide enough towels, it's definitely not a 4 star... no more than 2 star

Everything was great aside from the outside noise of other room doors slamming and the really loud creaking when opening and closing the bathroom door. Just desperately needs some WD40!

Fantastic value for money, great service.

Lively stay and friendly staff. Not an issue for me but an elderly couple struggled with the stairs due to the lift being out of order and I helped them with their bags when they were offered no help from the desk staff

The hotel is described as an airport hotel, but is nowhere near Manchester airport. Public transport options are minimal and convoluted, and non-existent at weekends, especially Sundays. For the final part of the journey, walking directions to the hotel were wildly inaccurate on Google Maps and Apple Maps. One directed me through a housing estate into a forest, the other to the rear of the property where there was no access to the hotel itself. Hotel itself was average, would not stay again because of the difficulty in getting to/from the airport.

Nice hotel. But needs a bit of update in comfort bedroom. Pillows and bedding needed updating. Had to remake bed as bottom sheet hadn’t beenput on properly .

Stayed prior to early morning flight from Manchester. Good value for money at the hotel, spacious room, free parking, great access to the leisure facility even if it's a 10 mins drive. Would definitely use the hotel again. Rooms are a little tired and windows very drafty but the radiators kept the room very warm.

Good service

It was fine. An overnight stay before an early flight. Functional and fit for purpose! For £68 and free parking, I've no complaints.

Beds were really comfortable

Enjoyed our stay.

We requested a quiet room but we did not sleep all night due to constant noise from other people talking and clattering about. We believe the room was above a staff area as the noise was constant. Suggest improve the sound insulation n the bedrooms.

Stayed as part of a work / leisure trip with family. Last minute booking, and for the price we cannot complain. Other than the hotel being slightly dated, we were very happy - spotlessly clean, comfy beds, quick check in and easy parking. Easy to recommend!

Good. Spacious. Clean. Furniture and equipment are up to date. Good value for money. 5 star facilities.

Very nice accommodation- abd friendly hotel staff.

We stay at The Pinewood Hotel before & after our flights from the Airport .. everything is always great .. the food is really good .. our room comfortable warm & clean .. and the staff always very welcoming & friendly Excellent stay !

The room was ok the key pad to the door to the room was held together by cello tape which didn’t make a good impression, the room was fine a little dated, but clean and tidy

As ever a great stay here, nothing to fault at all.

Just stayed one night as we had a morning flight from Manchester airport. Comfortable room, dined in the hotel as the weather was awful and the meal was fine, breakfast was a full buffet and was excellent. Easy to get to the airport and there is a handy gas/petrol station with only a slight detour before returning the rental car. Free parking too which was good.

Excellent start to finish stopped over night before our flight had a meal in restaurant all really nice food and staff

Ordered Room Service, incorrect main course was delivered initially.

Friendly staff and an Ideal place to stop over for an early Manchester airport flight.