Ginger Patna

Location is good

The towel in the bathroom

Centrally located with easy access to everything. The breakfast offered a great variety of delicious options. A special thanks to Mohit at the front desk, who went above and beyond to make our stay comfortable. He was warm, helpful, and recommended some wonderful local spots just around the corner, which made our visit even more enjoyable.

The room had an unpleasant, musty smell, likely due to humidity. It was quite noticeable and made it difficult to sleep comfortably. I hope the hotel addresses this issue, as it affected an otherwise pleasant stay.

Only location is good. Your staff don't speak english. Bed is very bad. Mattress is very old . Totally gone out. No cushioning. Breakfast was not on time. Your restaurant is not clean.

Keep restaurant clean. Change the beds.Improve the breakfast quality

Location

The hotel is in a great location, and everything you need is within walking distance.

The room size is very small. I booked a queen-size room, but it feels too small and does not meet my expectations.

Cleanliness is very good. Superb Food Quality, Taste, cooking style. Prime Location of Hotel. Other amenities like Gym is of acceptable quality.

Restaurant / Room Food delivery service is very, very slow. I think they are understaffed. Rooms are too small for the tariff charged. Very little space between furnitures leaving extremely small passage. Any human will be totally cramped to spend more than 2 hours awake inside the room. In-Room lighting circuit is a little stupidly laid out - there is no way you can switch on/off a small light from your bedside switchboard. Only On/Off the powerful lights that flood the entire room.

Not upto the Mark

Breakfast

Check in took a long time. They couldn’t find my booking.

location, cleanness and well laidout

most staff looks distracted, less confident & inexperienced at front desk as well as in restaurant.

Food was good

Cleanliness, location outside noise

Centrally located and cleanliness

Certain issues regarding food service

Food, clean bathroom

Soft bed

Breakfast & location of Ginger Patna

Paying full while checking in Too small rooms

Nothing

No clean no parking

Food was good

Dirty linen,rude staff.

Food was good, I can tell that restaurant was super. Fresh food good taste I liked .

I don't remember anything .

Room are very small

Room are not clean

Location,

Delay in check in

Only the location

Cleanliness was poor Food was just tolerable Staff had no clue about improving things

Amazing

One of the best polite staff you can find

Rooms too small

Location

Everything else, except staff, they were great

Nothing is there to like

Nonsense hotels pvt limited is suitable for this hotel

Location

Stained Bedsheets,hot water issue

Spacious room size, location and cleanliness

Services was really good

Food delivering services to the room should be more quick

Best location.

Price is high for a budget hotel

Location was good

Hygiene, other facilities

Very bad property dirty

Location and cleanliness

Slow service

Pathetic experience. Aircondition not working. Bad smell.

Good location, neat & clean spacious rooms, staffs courteous, very nice hotel to stay with family

Food is costly, used plates were kept in gallery for long time no one gave attention, after reminder they removed it, dining table in the room is too small for two persons

Terrible cleanliness. Tata/IHCL lending their brand to Ginger will be disastrous

Worst support

Noyhg

Its not my first stay here But there’s always hair in room They never clean it properly Phone is always dirty and bedsheeg

Location food taste

- No shampoo in the dispenser, even after asking 5 times to refill the dispenser - No hand towels, even after asking again and again - everytime we ordered food in the room for 2 people, we received only one spoon, or maybe one fork and one spoon, only one glass for 2 people - coffee table is too too small - complimentary toiletry set is very poor

Food

Front Desk staff was very slow

Yes

worst service, dont book this hotel by third party APP, i booked for my delegate, booking conformed, but cancel at the time of reach, then i hv faced big problem with my client, i loss my business, So please be alert when youbook the room

I stayed twice in one week at this nice but functional hotel. Location OK. The rooms are spacious with decor rather plain but neat and tidy. Beds comfortable., Bathroom clean. Food availabe but llimited choice at the restaurant. Helpful Front Office Reception Staff I have to say that the lighting in the room leaves a lot to be desired. I stayed in 3 different rooms and all rooms were lit with fluorescent lighting that were far too bright. No soft lights or lamps by the bedside. Perhaps the guests should bring their sunglasses!

Centrally located, good management, warm and efficient staff round the clock.

Good location and very neat and clean rooms. Breakfast needs improvement.

Very prominent ely located

Located in market area. Rooms are decent but lack facilities for the price. 5-star hotel available in the city for same price. Restaurant is sub standard with respect to menu amd quality of preparation. Excessively spicy. Fresh fruit juice was good.

I did not like the absence of hospitality. I stayed 7 nights. I had to ask for something as basic as the complimentary water bottles. I could get the restaurant menu through WhatsApp after one hour of reqesting ! The staff often argue with each other in frlont of guest. And of course smiling faces are a impossible to find.

Location is very good

Highly priced for room size

Please note that the blankets in the rooms need to be replaced as they are causing discomfort and itchiness. Kindly arrange for new blankets at the earliest Thank you

Location and breakfast.

Staff, cleanliness, worn out towels. Very poor hospitality traits. Within 15 mins of check in, the front office wants to know what time will I check out.