Mercure Makassar Nexa Pettarani

Makanannya lumayan, lokasinya juga dekat pusat kota

Resepsionisnya tidak ramah, padahal sudah pesan kamar King Size yang non-smoking, pada waktu datang ternyata tinggal yang smoking. Terpaksa harus milih kamar twin yang non-smoking karena lagi bawa tamu luar negeri. Kamar juga pengap, ketika masuk AC belum dinyalakan dan tidak dingin. Seperti belum siap menerima tamu. Saya tidak mau pesan di hotel ini lagi

Lokasinya dekat pusat kota

Kamarnya pengap dan bau rokok padahal pesan kamar non smoking. Resepsionisnya perlu diganti karena tidak ramah dan kelihatan tidak profesional. Datang check-in gelagepan dan terlalu banyak koordinasi. Pas masuk kamar, AC belum dinyalakan dan kamar kurang bersih

Letak strategis, nyaman, aman dan fasilitas bagus.

Kadang handuknya kurang bersih (tua).

I recently stayed at Mercure Makassar Nexa Pettarani and had a very pleasant experience. The check-in process was smooth and efficient, with the staff welcoming and ready to assist. The team throughout the hotel was consistently helpful and attentive, making the stay feel comfortable. The room was clean, well-kept, and provided everything needed for a restful night. The facilities were also complete, from the late-night instant noodle booth to the fitness center, making it convenient to stay in. Overall, it was a relaxing and enjoyable stay, and I would happily return.

On the downside, one noticeable inconvenience was the lack of an in-room water dispenser. Having to go out and refill a water jug felt impractical, especially for guests staying longer. Providing a small dispenser or at least easier access to drinking water would make a meaningful improvement. Amenities were also often prepared only for one guest, even though the room was meant for two, which required additional requests. Lastly, the corridor had an unpleasant smell at certain times, suggesting that better ventilation or regular scent maintenance could help ensure a more consistently pleasant atmosphere throughout the hotel.

El desayuno muy variado, fresco y rico. Las habitaciones son amplias y cómodas. Agua caliente y buen wifi.

Cuando llegue (a la media noche) mi habitación no estaba lista, se tardaron un poco en tenerla lista. Por otro lado las sábanas y toallas no se ven tan limpias le hace falta aseo a eso. No todo el personal habla inglés.

Berada di pusat kota sehingga dekat jika mau kearah manapun

Pilihan breakfast sedikit

Très bruyant Pas propre

Good Breakfast Experience, the local food bring me new experience. the food is tasty, delicious and vary. the staff is kind too. when check in the receptionist also helpful and smiley face very welcome us.

A comfortable, attractive hotel with attentive, positive staff. Breakfast was great. Tasty and good variety

Nothing but be aware that tropical conditions are hard on buildings so there is some wear in places. Nothing that impacted the enjoyment of my stay. Also note 5hat Makassar is a busy, noisy city. The Mercure can't avoid that!

Friendly staff. Good Location. Not that far from airport.

The hotel is clean but it is not entirely clean. You can see that there are a few spots and corners in the toilet that were not thoroughly scrubbed. The shower area has a musty smell. May be due to the ventilation. The cover of the jug of water was not very clean also. It is not a big hotel but it will take them quite some time to take action. We had to call them a couple of times to unlock our connecting room door and to lend us the iron. The breakfast was mostly cold. Cold fried noodles. Cold fried rice. Cold pasta carbonara. Even when I came down around 7am, a lot of food was already not hot. Some of the watermelon was nt very fresh. I am not a picky eater but most of the food did not taste that nice at all. No fridge in the room

I stayed for a week. The place is ok

The smell of a smoking, even if it’s non smoking room.

Modern property with spacious rooms. rooms are comfortable.

bathrooms are a bit small. Rooms not well soundproofed. You can hear the guests staying above your room or the street's noises.

it is very good all the services is perfect, there is a musholla for praying, the staff is also serve us perfectly, love love love. kak suci is pretty help us or taking a very good picture, now im with my friends, the food is yummy well well well..

Good hospitality always stay at Mercure Pettarani.. Will be back for sure.. Breakfast witk a lot of option and the room was nice. Offered upgarde room as platinum member of accor.. Gym facility also ok. Got best view from and high floor. Mbak Zelyna super helpful in reception.

Handuk, seprei sudah saatnya diganti

Great hotel design and rooms layout, probably one of the nicer hotels in Makassar based on visit so far. The breakfast buffet had a lot of options for local and international food too. The staff was polite and professional.

There was a lot of mold in the corridors which made going in and out of the room an unpleasant experience. The corridor stank of mold and made us cough. The floor of the room had a lot of hair and dust, like it was not cleaned properly. The bidet fitting was grimy and rusty. Upon check in, there was insufficient toiletries nor were there bath towels, which we had to request.

My 2-day stay were so wonderful. Especially when i asked the staff about the best pisang ijo in the town! Other was when i asked for a car for driving me back to the airport. The staffs were so nice. The room was clean. The bathroom was so unique and had a very effective layout. This was the second time i stayed at Mercure Makassar, eventhough the business event was held at Claro. God bless you, Mercure Makassar!

- nice and modern space/ interior, friendly staffs, bad service and facilities - worst massage ever: unprofessional, not up to standard, not value for money, I kept giving the masseuse (who is also the receptionist) feedback, but there is no improvement and I requested to stop after 15 mins, yet she still asked me to pay full price. Better go outside and look for a proper massage/ spa place. - breakfast is so-so. - gym is not minimally equipped

very happy to stay at mercure nexa pettarani , my family to always choose mercure nexa pettarani hotel . all staff very humbel and friendly specially at restauran miss arafah always smiling to the other guest and very soft kind and make me feel like home 👍

Very co operative staff

Noise from the street at night

蟻入るが清潔 周りに飲食店がなく少し不便

Staff not fully trained doing checked in, all the details booking information provided still not be able to get the room in time

A good hotel, with good service and lovely people from the hotel

Breakfast could have been better.

Standard Mercure room, not fancy, but enough.

It’s not super clean or well maintained, but acceptable

Nothing

Dirty, smell and old furniture

staff and location

interior was a bit outdated, bed sheets were very dirty on our first night we had to complain to get it changed, furniture seemed old and fragile, Wi-Fi was on and off all the time.

The convenience based on the purpose of our visit.

Our bedding was filthy! The sheets and duvet cover had clearly been slept in many times before. it was very upsetting. I was also bitten all over my ankles by bed bugs. We asked for the bed sheets to be changed, but the duvet cover was not changed. We had travelled over 17 hours for this stay - extremely dissatisfied.

Junior Suite - this Mercure property has all the hallmarks you would expect from this hotel chain - the room was exceptionally well appointed (more akin 5-star - with all complimentary benefits) - large/clean/modern - the hotel has excellent room service food, an above average breakfast, a pool & gym - but the real plus of this hotel is the staff (all the staff !!) - we genuinely felt they had the guests best interests at heart (and not just for a good rating !!) - we very rarely name names but the two managers Ari and Joko were by far the best we have encountered in Indonesia

nothing - 10/10

The room. For sure. The no longer use plastic bottled water for drink the room but replaced it with a glass water jug for the sake of conservation. Equally, I also liked the staff very much. They were very helpful and professional.

Almost none. Trying hard to think in order to find one, but I can't. Everything was perfect.

room size

cleanliness

Great hotel to stay, will definitely stay at mercure pettarani again the next time we visit Makassar.

The swimming can upgrade..for the facilities...

nice staffs, big room

The gym doesn’t have anything to work out, the water coming from the shower stank like sewer

It was great location wise for closeness to the places I need to go! however it's a bit dry, but fortunately a drink is available just up the road.