Hakata Excel Hotel Tokyu vs Similar Hotels

Rooms are spacious but had issues with receiving the booked category.

Rooms were generally described as comfortable, though some guests found them small.

Rooms are generally clean and comfortable, though some noted that space is smaller than expected.

Rooms were comfortable but lacked views.

Some issues with room cleanliness and air-conditioning functionality noted.

Some guests mentioned cleanliness issues, particularly with hair found in the room and inconsistent bathroom cleanliness.

Some comments noted cleanliness issues, including dirt in corners and a lack of thorough cleaning.

Rooms were clean and well-designed.

Multiple reviews highlight the great location near transportation and attractions.

Many reviews highlighted the hotel's good and central location, making it convenient for guests.

Conveniently located near public transport and attractions, though proximity to nightlife may not suit all families.

Centrally located, which is a significant advantage.

Staff is noted as friendly and helpful, although there were some concerns about booking errors.

Guests praised the helpful and friendly staff, contributing positively to their experience.

The staff is frequently described as friendly and helpful, providing good service.

Service was friendly but inconsistent; some staff were noted for being unhelpful.

Breakfast is positively mentioned as delicious and accommodating for dietary needs.

Guests highly appreciated the variety and quality of breakfast.

Breakfast was praised for its quality, and the overall dining experience was positive.

Breakfast selection was somewhat limited but well-presented.

Amenities generally satisfactory but lacked sufficient laundry facilities.

The availability of onsen and breakfast options were mentioned positively.

Amenities are well-received, including the public bath and good quality toiletries.

Basic amenities available; some limitations noted.

While some felt the price was high for quality, overall value is perceived as good.

Most guests felt the hotel offered good value for money, especially with its breakfast quality.

Generally seen as reasonable compared to similar hotels.

Parking charges were considered high; overall value acceptable.