Sonesta ES Suites Raleigh Durham Airport Morrisville vs Similar Hotels

Rooms were spacious and mostly clean, though some missing amenities.

Rooms were described as comfortable but noted to be small.

Reports of old, worn-out rooms with poor maintenance and issues with room assignments.

Rooms were comfortable but some noted outdated decor.

Mixed reviews on cleanliness with some noting issues.

There were mentions of cleanliness but also talk about small rooms and limited amenities.

The hotel was overall pretty filthy, with multiple reports of unclean rooms and bathrooms.

Consistently noted as spotless and clean in several reviews.

Excellent location near the airport but some noise from planes.

The location was frequently praised as very convenient, close to the airport.

Multiple mentions of the hotel's convenient proximity to the airport.

Conveniently located near airport, as highlighted in multiple reviews.

Staff were consistently noted as friendly and accommodating.

Staff was friendly and helpful, but there were mentions of mixed experiences.

Mixed reviews with some positive comments on staff friendliness but significant issues with customer service.

Friendly and professional staff mentioned across multiple reviews.

Not specifically mentioned, assumed standard for this hotel tier.

There were complaints about poor breakfast service and lack of included options.

Breakfast choices were average; some reviews noted food quality.

Breakfast was good, but some mentioned missing dinner service.

Guests mentioned missing toiletries and some amenities not working.

Limited amenities available, with specific complaints about breakfast service.

Some amenities like the airport shuttle were praised, but there were complaints about the ice machine.

Amenities like breakfast and snacks received positive feedback.

General satisfaction with the value provided, especially near the airport.

Mixed reviews regarding value, especially concerning additional charges.

Concerns about the early check-in fee and perceived money-grabbing policies.

Guests felt they received excellent value for the price paid.