Holiday Inn Express Red Deer by IHG

Ligging van het hotel

Mooie ligging van hotel

Breakfast.

Nothing to say. Comfort and excellent service.

Excellent

none

Breakfast was more than satisfying

Breakfast was 👍

No outside door to the room

location is good, breakfast is good staffs are good

the aircontion is so loud

Breakfast is very good with lots of choice. The staffs are very accoommodating and easy to deal with.

In this 21 centuries old TV with payment is not good how can our children enjoy during rest time .

Only silence and swimming pool

The room was very spacious; we loved it! The beds were very comfortable, and the breakfast was good!

Room space and setup

Good location

The breakfasts were really good for continental breakfasts....great coffee!

I was super disappointed to find out, 3 hours before arrival, the pool was closed indefinitely. Only to discover a day later, there were people swimming. It was a stay to celebrate grandchildren's birthdays and they didn't bring swim suits....because we weren't told the pool had reopened!!!!! There was A LOT of disappointment. Otherwise, a decent place to stay

卫生可以早餐也行

楼板隔音不好,容易惊醒震动明显

When I first arrive, our room smell like cat, litter box, went downstairs and complained to the front desk here and she gave us a beautiful room and apologized. I want to say the girl that check at us, was excellent customer service.

A stinky room, that smelled like cat litter

Location was close to the mall

The hotel was right next-door to an abandoned building, which had vagrants going in and out of it. The Wi-Fi did not work and at 12:30 at night. There was drunk people screaming in the hallways for 10 minutes and the police were there yelling at her and arresting her and it was extremely loud.

The breakfast was quite good.

The receptionist that was on duty when I checked in wasn’t very nice. I was very upset and disappointed that I couldn’t use my Holiday Inn Points because I didn’t book directly with the hotel. No where on the website did it say anything about that. If it had, I would not have booked with Booking.com. I don’t understand why - I’m still staying at your hotel when I could have chosen another hotel.

En este hotel ya nos hemos alojado y nos gusta porque es muy práctico y cómodo. Y está cerca de donde nos movemos en Red Deer. Tiene alberca y el desayuno es muy bueno. Cerca de un centro comercial Bower muy cómodo.

Its was amazing. I loved how you served other proteins apart from pork to meet everyone's needs. THANK YOU for that.

N/A

Location was excellent for closeness to restaurants and entertsinment

Nil

Beds comfortable. Quiet.

Check-in was a little longer than usual.

The bunk bed was very comfortable for tall adult males.

N/A

bed was comfy, maintenance man very helpful and quick in fixing our lock on room (wouldn't open...battery dead), good options for breakfast,

We booked with your hotel for the hot tub...... at arrival NO HOT TUB ..... website says there is a hot tub. Couldn't use pool because there was 25 kids in area with no adult supervision (guessing sports teams) running around/ splashing and screaming. Then later in the night kids were in the center open area being loud outside our room, no adult supervision. Just think if sports teams are staying you need rules that adult supervision is a must,

Staff was the best part of this hotel !

Dirty ! Room had very unpleasant & unusual odor, rugs in hallways & room need to be changed. Taps - finish tarnish, every time you flush toilet it would bubble , we didn't know if it was going to back up. Outside can see areas where siding was broken. Bathroom floor creaked & moved when you walked on it.

breakfast was good. a/c worked well

thought it was over priced for its age. No hot tub in pool area. Felt we did have fresh air as our windows opened up into pool area.

Rooms were clean

Pool was not clean at all, Breakfast not great,

It was clean, good location.

N/a

Beds and pillows were excellent. Large room. Friendly staff. Didn't use the pool but will when I come back in March. Room is basic but clean. Convenient location

A little dated but better inside than I expected looking at the outside. Could use a bigger TV

The room was clean and very comfortable; excellent breakfast and variety of foods; location;

The hallway to our room was windy and lots of corners to maneuver; my room the ac wasn't working properly but our 2nd room was working fine.

We went to breakfast around 9 and it was very busy, we couldn't get a table so took the breakfast back to our room. We didn't like the turkey sausage, the cheese omelet was okay, the croissants were hood, the fresh fruit was good.

If you had bacon or back bacon that would have been preferred.

Great price value! Amazing breakfast!

Personnel très compréhensif et très flexible sur les demandes des clients.

Certaines réparations mineures et maintenance sont dûes pour cet établissement.

l espace de la chambre la variété et fraicheur du petit déjeuner

le climatiseur très et trop bruyant la moquette pas tes propre et j ai eu des boutons en dormant dans le lit , j ai du mettre de la crème les poubelles n etaient pas toutes vidées

Breakfast is perfect, specially the staffs in the kitchen is very friendly, special mention to Filipino Ladies who are in duty that day. I feel home with them. See you again next time!!!

Nothing

Breakfast spread was wonderful.

La habitación tenía un olor un tanto desagradable

Clean and comfortable room, awesome breakfast, wonderful service from all the staff! Great location right beside Bower Place Mall along numerous restaurants and shops around the area!

Small detail - window in the room did not have blackout blinds, just sheer white curtains to cover the windows. So might be good to bring a sleeping mask.

This was a quick stopover, great access to road to continue trip. Excellent breakfast provided. Very comfortable & spacious room. Good parking provided.

It had nice big rooms and the bed was Comfortable

None

Room was spacious. Location was good and staff were friendly.

The door lock didn't work.

The staff were very friendly. The room was large and clean.

Good experience staying here.

Breakfast good options

Stayed for a night with family. Highly recommended.

Quick and efficient checkin. Friendly staff. Convenient location

The staff were most welcoming and friendly. The room was very clean as was the bathroom.

walking distance to lots of places, clean and friendly staff. just room a little to warm and difficult to turn it down.

The staff member working this day at the front desk was amazing, but all three (yes, I requested three different rooms based on cleanliness) rooms were absolutely disgusting. Bed bug marks were on the beds, as was mascara and foundation on the pillows and giant yellow stains under the pillows. The sheets had holes in them and the final room had a bed bug in it which prompted me to leave and book a new hotel. The hotel advertised having a hot tub but it is not working and has not been for a while.

Great room! Nice breakfast. Next to all shopping and convenient to the freeway.

Ok

We didn't come here to shop.We came here to sleep. The check in with speedy, friendly and very helpful. Rooms are clean.There's a mall across the street, and parking was a breeze.

Bed was very uncomfortable so I slept in the chair. Neighbouring building was very run down and sketchy. Buffet breakfast and pool and staff were very nice.

The only thing we really notice was a strong purfume type smell in the lobby when we arrived. It was gone in the morning when we came back down.

The pool was great, warm and has a slide The beds were very comfortable

The location is okay, it’s a bit weird to get to

just there for a girls night out. Room was very clean.. beds are comfortable. Staff is very friendly and welcoming. Breakfast is fantastic

Clean, comfortable, helpful staff at breakfast re celiac options. Shower pressure great

Pool smaller than expected and crowded

Friendly staff - checked in on you

Our room was spacious and well appointed, staff were friendly and breakfast was very good.

staff was helpful and very polite

Incredible value

We were pulling a trailer behind our rig, during the night, there was an attempted break in. The locks on the man door of the trailer were beaten and warped. There had been a rough looking group hanging around the front door when we arrived- smoking what clearly smelled of marijuana. One tried to come in and charge his phone and was told to leave since he was not a patron. Unfortunate that that type is allowed to hang around the premises and cause trouble.

I was frustrate with a phone call I received from the hotel the evening of my booking. A hotel representative called at 7:00pm to see if I was coming, which I confirmed. She then asked when I was coming? When I told her I was not sure as I was watching my daughter’s sport she pushed further on a time asking if it would been by 9:00. I responded sure, she then asked me where I was, which I told her. She commented okay, well that is not far away. This was very inappropriate and I will not stay here in the future.

Decent place to stay. Rooms are little darker inside. Comfortable bed.

Well kept property. Great free breakfast.

The staff were all very great it was a great experience amazing breakfast, the only thing that me and my wife particularly didn’t like was it was very noisy having a room over looking the pool, im just giving this as a suggestion/request please make sure you dont give a single couple a room that over looks the pool. it is a little disturbing when trying to have a quiet retreat. i give it 5 stars because its not like someone forced me to stay there. i didn’t say anything about it at the time but i would like to give honest feed back so maybe it will help you out with future travellers and their comfort

Room was roomy with 2 armchairs, bed was comfortable

Great riom

Very friendly staff who went above and beyond to make sure we were happy.

The pool was very cold.

Loved my stay

The staff is very friendly and fast service. The room was very nice and lots of room. Great breakfast.

Breakfast was good. Lots of options. Good location. Walking distance to the mall and restaurants. Hotel was clean but it’s showing its age. Would stay again.

Its was a very pleasant stay. Staff were friendly and helpful.

Very Accommodating and friendly front desk .Clean also the breakfast area and food is awesome. Highly recommended .

Bed was comfy

No hot tub in pool area- the place was crawling with families which isnt bad unless you are looking for peace and quiet. Not a adult or seniors type of hotel.

Quiet,room was clean , very busy so late parking hard to find Air conditioning on the noisey side, Morning breakfast busy with not enuf seating

Bed and washroom are good

Stayed here before because of convenient location. Long weekend so there were a lot of families and small children. Spacious room but our windows faced pool area so it was noisy during pool hours but ok after it closed. Parking lot is good but spots at back are far to carry luggage. Closer spots to entrances were gone quickly, especially on the weekend. Breakfast had a good selection and staff worked hard to keep the area clean and freshly replenished. Overall a good place especially for families.

Clean room, good breakfast

The staff, the breakfast and the cleanliness were on point. It’s just an old hotel so it’s worn and in a kind of industrial area that probably is no longer the most safe. But would do a short stay again.

I had a wonderful time with my wife. The place is clean. The ventilation is great. The service is impeccable.

Clean

The room wasn’t comfortable at all, We can hear the people at the swimming pool from our room and was so loud we couldn’t sleep, 8:00 am …