Peterborough Inn & Suites Hotel

Very old and dated.

Good

The staff were friendly and helpful, but the property needs some TLC. The fitness Center is in the basement and not well lit. The treadmill had an error on the screen and was unusable. The hot tub in the room did not work and the in-room coffee maker sparked and blew a fuse.

The setting is unbeatable.

The location was great and it was half the price of the other hotel downtown. It’s worn out and needs a good remodeling, but it was quiet and comfortable and served our needs. I would stay there again.

good location

It was a nice place.

Very convenient for all downtown activities

Very kind staff! And despite being outdated and in need of a deep clean, it was a comfy stay.

It’s an old hotel across the street from a noisy social club. There is no on-site parking and the tickets to get out of nearby parking garage don’t work. This place definitely needs a refresh. The decor is dated and the staff are not particularly helpful.

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Very charming little hotel! I used to live in Peterborough and would pass by this hotel frequently but never knew how cute it was inside. It’s the perfect hotel for a weekend getaway, especially if you want to be in the heart of the city with easy access to nightlife

Bathroom wasn’t fully cleaned and when I went to use it at night there

Interesting downtown

Staff were friendly. Restaurants close by.

the air fresheners used in the room are quite pungent.

I liked the area

room was as requested ... large, separate sofa and comfy chairs. Had a jacuzzi tube. Large bathroom. Easy check in host was friendly and informative.

Room ok clean, very cheap bedding, evening staff by the name of Adam was great, suppose to have microwave in room didn't happen. Expedia should take them off their list

Great staff, friendly, knowledgeable and efficient.

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The receptionist named Adam, his very friendly, accommodating and makes you feel that you are welcome. But the room needs renovation and the TV needs updating , the remote was not even working properly. It’s so frustrating

Large beautiful rooms. Excellent staff. Will stay again.

One of the rooms was very hot,’due to air conditioner blowing hot air into the room.

Old Hotel but a very nice room, front desk person was very informative, polite and friendly.

A long ways from first class. Everything just a little bit “off”. Front desk person was very nice and accommodating. .

Very clean, very comfortable and in very good conditions. The ladies at the front desk are professionnel & friendly.

Air conditioning not working properly, TV doesn't ready to setup for watching Baseball game, parking lot is far away from hotel, it takes 5 minutes One thing makes me feel better is 15% discount coupons for dinner And it works well

The hotel is well situated downtown near the lake and all conveniences

The room was a nice size. The fireplace in the room didn’t work all of the faucets in the room leak. The plug for the bathtub was too small. There was a leak in the ceiling in the hallway that I could hear dripping all night.

It’s cheap and it’s right in downtown. There are a lot of little things they just don’t bother to get right; TV doesn’t really work, coffee maker is on a table but not plugged in, room HVAC doesn’t seem to work (cold)

Tv didn’t work first night

Parking is a pain because it’s around the corner from where the facility is and parking on the street at night is not recommended due to vandalism, however in saying that the property was very well kept and our stay was very enjoyable

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Good value

Hotel is dated. We were in a ground floor room with a very noisy AC. Very loud when trying to sleep. Continental breakfast was yuck!

The staff members who served me were courteous and helpful. The hotel room was comfortable and the fireplace was a pleasant surprise.

Good points: staff were friendly, room was clean, functional. Low price for the room, basic breakfast also included. Hotel also paid for parking in nearby parking lot ($12) and provided 15% voucher for nearby restaurants. Not so good: decor was not nice - I don't think this place had been decorated since the late 1970s.I was expecting Starsky and Hutch to break down the door at any time 😀 Also room has an incredibly klunky and noisy air con unit, and the bed was very worn - like sleeping on a trampoline. Overall though, it was fine for a night and the price was very cheap, I don't understand how the hotel actually make any money! The staff were very welcoming & accommodating. Is your don't mind the decor, it's fine for a cheap overnight or two.

Very good price for the location. Downtown Peterborough.

The room is really outdated, there is no parking, there is a “continental breakfast” but its literally just bagels a donuts from the convenience store, theres a club right in front of the hotel blasting music til 3 am and the mini fridge doesn’t stop making noises. I don’t know how they are still in business

great location, close to restaurants

It was ok for a quick over night, nothing bad but not the best.

Unfortunately, this older 3-star hotel itself isn't that bad. Excellent staff, average, dated rooms, average to sub-par breakfast, and a dimly lit gym space in the basement. But the incredible noise from nearby bars made sleep impossible, booming a techno beat until 3 a.m. I would never recommend anyone book this hotel until you have noise-cancelling earbuds.

I didn't stay

Such a lovely place to stay in old Peterborough. Easy access, comfortable room, excellent service, and great location.

Bed needs a mattress topper, very hard. Husband did not sleep all night. The bed cover and pillow covers need to be replaced- freshen up the whole bed.

it wasgood

Not clean at all. Dirty sheets and used condom in the room.

Great

Great location; room was somewhat dated but confortable.

The staff is very friendly and helpful. Room is spacious.

Everything was wonderful.

parking was free but at a nearby garage, not mentioned in the ad. room was not like in the ad, clean, but old and tired bed was OK, but not really comfortable

Hotel staff were very friendly, convenient location for variety of restaurants.

It was unimpressive. The app advertises a fitness room and access to an external gym. I called to verify two days before arriving and he said they have vouchers for Goodlife Fitness. When I got there, there was neither. The toiletries are the cheap disposable ones. The shower head can't be adjusted. But there is a jacuzzi! And paper thin walls.

Only negative was no onsite parking (block and a half away). Not an issue for us but may pose more of a challenge for those with mobility issues.

Staff was excellent

The staff were very accommodating. Rooms are not updated but were fine for one night stay.

NA

The bed was very comfortable.and the room quiet.

Welcoming and friendly staff, very clean building… Well-equipped rooms, right in the centre of town… If you want to be in the centre of town. many restaurants and pubs within easy walking distance. Would return.

The staff is incredible!! I would not recommend for anyone with physical disabilities as the parking is nearly a block away. It is a beautiful vintage building and in need of major upkeep/renovation to bring it up to the standard we expect for a room that costs such a high amount. I realize this is a very contradictory revue but the people and the building must remain separate as the people are just amazing but quite frankly the rooms are terrible.

My stay was very good and the location was perfect for my needs.

The staff on the desk both day and evening were very helpful in directions and helping out with iur room key not working. We had a most pleasant stay at the hotel. Would recommend your hotel.

I liked that it is right downtown and accessible to everything

Was ok

Nice boutique hotel that is downtown. Free parking a block away from the hotel. Didn't like having to put a $200 security deposit on our one night stay. Air conditioning wasn't working in our room, the front desk person quickly changed our room without any problem.

The desk staff were very friendly and ready to assist as needed. The airconditioning did not keep the large room cool. The water was not cold.

Our stay was lovely! It is an older hotel, and it is right downtown across from bars, so it can be a bit noisy at night but overall it was a positive experience. Here are the pros and cons, as i see them: Pros: GREAT staff! Attentive, polite, pleasant. Convenient location, walking distance to restaurants Very clean room Cons It is an older hotel, and the furnishings and fixtures are old, but everything's in good condition The "Jacuzzi" is just a normal, small-ish size bath tub with jets. Not a true jacuzzi. The fireplace is connected to the thermostat, so if it is air conditioner weather and you just want a fire for ambiance, youre out of luck. The room is very small. Not a true suite, but for the price it is fine The tv is small and old, but again, not a big deal in the big scheme of things. Overall, it was a great stay and i would stay there again. Big thank you to the front desk staff, they were all fantastic!

Internet access was not available

Very friendly and helpful check in staff. Rooms were very clean and nice..

The bathroom light only worked intermittently. I told the front desk attendent and they will be reducing my cost by 10%.

Clean, comfortable beds. Accessible to many dining in walking distance.

Property dated, but clean, staff friendly

For the most part it was very good. Clean and quiet except maybe for some revellers across the street at the Social Pub. My room was facing the street so it was expected. Parking was included and easy with the King Street parking garage a short walk away. Overall it was great and I would definitely stay there again.

Continental breakfast was very basic but not bad, a true-to-definition continental breakfast. Rooms were quiet, tv was small and distorted but all we needed was a bed for the night and it got the job done.

Poor continental breakfast and limited seating

The property is definately old, but you can see that it must have shined back in the day. The beds need to be replaced in all rooms. Bathtubs need to be replaced and get rid if hets as they look a little rusty. It is conveneit to downtown, but at night unless in big group, I would feel unsafe.

Free parking in a parkade around the corner, plus a drop-off zone right outside the front door, was appreciated. Room decent. Breakfast was underwhelming and staff could be a shade more welcoming and friendly. Overall fine.

Good

Very dated property, not enough electrical outlets (coffee maker but no place to plug in) having to crawl under desk to plug in charger. Parking is a block away, would be an issue for mobility impaired or in poor weather.

Enjoyed the size and comfort of the room. Staff were friendly and very knowledgeable about the area

The staff upon check in were very helpful and friendly. The room was clean, spacious and comfortable. The continental breakfast was very good with a wide selection of items and the staff again were extremely helpful upon check out. The location has easy access to the main street and highway.

Large well furnished room in the heart of downtown. Our only issue was the room was not cleaned during our two day stay. Best we could do was get replacement towels at front desk.

amazing place for the price!!

Overall it was a good experience. Worth what we paid for.

We had no towels in the room just two little hand towels. The door was hard to close. Staff was very friendly and helpful

Room had no external ventilation and portable A/C was noisy and totally ineffective. Room air was stagnant. No room service delivered. Dining area could benefit from a refresh and the breakfast supplied was poor.

Had an amazing stay. Thank you. . .

We got what we paid for although it would have been nice to have a few more options for the continental breakfast. It was bare bones. I had booked in this hotel by accident so that is my problem.

Had to wait for someone to get to front desk for some time. He was nice enough once he got there. The night person not so great. Went down to see if a vending machine and no. I asked if there was aomewjere to get water. He said yes right here. Hands me two bottles regular size. I said are they free he says no $10. For 2 reg size warm waters. Girl in morning says no they are $2.25. Still too much but we had a very thirsty night cause I was not paying that. Otherwise it is down town. It is my home town so I knew what to expect.

The hotel was exactly what we wanted in every way.

Easy to access and convenient to everything.

I didn’t like that the staff misunderstood another guest and opened my hotel room at night to let another guest into my room. Thankfully I was there and had the safety latch on, as they physically had the door opened, and of course demagnetized my keys in the process. There was a simple sorry, and some excuses but I hope that no other guest ever has to experience this again. Not even a call or explanation from the manager, so there’s no assurance that this won’t happen again.

central

First time stay. Friendly and informative reception. Comfy clean bed. Huge room. Jacuzzi tub. Location. Awesome patio across the street. Would definitely stay again

clean, central, and not crazy expensive

Old furniture

No TV remote in room for turning on the cable box. Had to ask a desk attendant to bring a remote to the room.

We had a one day visit with family in Peterborough and this hotel worked out great. Location was very convenient for walking to the river or to any of the many restaurants and patios in the area. The room was spacious and clean and staff were all very friendly and helpful.