Holiday Inn Express Kunming West by IHG

Excelente hotel, sempre que vamos a Kunming nós hospedamos lá, recomendo.

昆明住宿的好選擇

整體來說是很不錯的酒店，地點也很好，特別喜歡夜晚提供的免費餐點，很好吃味道不錯，很值得推薦的酒店

Out of my expectations

The staff were patient and helpful in spite of my limited Mandarin. They went out of their way to help me , particularly in the restaurant, but also at reception and in my room. The location wis is ideal for the metro, an easy walk away and for did trips across the city.

There was nothing that i didn't like.

I enjoyed the location and the comfort of rooms. The breakfast was okay. It's nearby a park about 30min walk away and a bunch of little shops.

I would have liked the option to have western food and not just Chinese for lunch or dinner in the restaurant that is connected to it.

Nous avons tout aimé dans cette établissement. Aussi bien l’agencement de notre chambre, le petit-déjeuner, que le personnel qui a été bienveillant et professionnel.

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Staff were extremely helpful, room was spacious and clean, breakfast buffet was excellent. Metro within 5 minutes walk and can get to/from airport with one easy change.

staffs are friendly, helpful and accommodating

a bit far from metro station, but I could rent bike or scooter to get around so not a big issue

Super clean, rooms are huge and breakfast was decently good. Washing basin is outside the toilet and the showers are separated which is convenient & cleaner.

WiFi didn't work for me but just a small thing

Friendly staff, easy check-in. Good value stay. No problems at all. It is in the middle of town so make sure that is where you want to be..

Locals don't get the non-smoking side of things, people smoking on our floor. Hotels really need non-smoking levels and enforce it better. Very hot in our room as well.

Staff was great. Even though they don’t serve dinner, they made sure we got it. They translated for us and ordered carry out from a restaurant nearby. Breakfast was an absolute amazing smorgasbord with great variety.

Big room & spacious

We could not adjust temperature of air conditioning. It was set as 25 so it was too hot for us.

The staffs are very helpful, the breakfast is good, and it is very clean.

There is no refrigerator or fruit like Holiday Inn branches in other cities. Water is limited, but at the end of the day they give 4 bottles. Breakfast should start at 6:30.

The location is nearby to a subway station. The staff are nice, they upgraded us and allowed us to do a late checkout.

I liked the help and interaction with the lobby staff and also the staff who assisted me at breakfast answering all my questions and were absolutely professional and lovely people to be associated with. I would like to highlight Vivien at the front desk and Ding Juan who were both extremely helpful and made my stay so much more enjoyable.

the staff don't speak english.

Friendly and helpful staff, great breakfast, and room service

It was not in the center of the city but very easy to get to. 20min by metro from the old city part and 25min from the train station. It was clean and no noises

The breakfast was good but simple, do not expect a huge buffet.

1) The location: 460 m from Exit A Liangjiahe metro station. Easy access from Kunming airport: Took Line 6 metro from airport with a easy transfer at East Coach Station to Line 3 (Total: 50 mins). Do not know how much the total fare was because I used the 72 hour Kunming Metro Card for unlimited travel bought at airport metro station for CNY 35 (24 hour card costs CNY 15) 2) Quiet: 110 m setback from the busy Renmin Road and sound-proofed 3) Very generous with bottled water: Our twin room was supplied with 6 bottles of water each day and there were more at the lift lobby of each floor. 4) Japanese toilet. 5) Wood panel flooring: The floor does not feel cold at night in winter. 6) Tea and coffee making facility in the room. 7) Staff very helpful, friendly and accommodating: Our departure flight was 6 pm and we are granted late check-out at 2 pm without hesitation. The reception staff also helped to change our 100 yuan notes into 10 yuan and 1 yuan notes (useful whenever our Alipay app did not work) 8) Good buffet breakfast with a wide variety: Rice, fried noodles, soup noodle station, egg station, pastries, fruits (cut and whole) fried vegetables, potatoes, tea, coffee machine, cereal, porridge, local snacks, steamed corn, sweet potatoes, buns, etc

Centrally controlled air-conditioner in winter. We requested for a quiet room and was given a room away from the busy Beijing Road but faces the sun obliquely. It got very warm in the afternoon. We requested for a change and was given a room facing the busy main road. There was hardly any traffic noise because all buses, motorcycles, and most cars in Kunming run on electricity. Moreover the hotel rooms were more than 110 m away from the main road.

Staff are all very professional and friendly. From electrician, security guard to cleaner, you will feel being welcomed and respected.

Nothing. It’s almost perfect.

Their staff are very helpful and very friendly, and the room is clean, love their buffet.

The room is super hot , u cannot adjust their aircond, about 4am they will switch off the aircond. But u can request for a portable fan,but its still hot

Located nearby Metro train, clean and clear room. Hotel served breakfast with high standard.

Staffs can not speak English, only Chinese

Employees were really great.. mainly the restaurant staffs.. they were really great.. I am a muslim, and asked for hallal food.. they prepared me that food, completely free of charge.. such a great place.. Thank you

Only 2 employees in the whole hotel knows English.. First day it was very hard to communicate.. But all of them use translater to communicate.. Overall it was not that bad.. suggesting everyone to download a translater in you phones..

The staffs were really nice..

The staffs are friendly and helpful. Breakfast room is cosy and comfortable. Check out time 2pm is really worth 5 star given. There is inter connecting room for family. Near mrt station. Alot eating place nearby and 1 Market nearby too.

Breakfast menu should change daily.