Granada Apartments Queen's Promenade

Clean and comfortable apartment and also family friendly. The Customer Service was excellent. EV charging was very helpful as I drive an electric car.

Location Size Parking

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Everything

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Modern fixtures and fittings, modern tvs in both rooms with Prime and free view, a minor tap issue dealt with swiftly and efficiently, great communication with owner. Parking spaces good and acceptable front or rear.

We would have liked a room with a view so next time we need to book sooner. 😊

Very clean , great location and the staff were friendly and helpful. Would highly recommend staying here and we intend to go back again this year.

There was no issues or problems , I was very satisfied with our stay.

The view from the apartment

We asked to be booked into a 2 bedroom apartment what we got was a 1 bedroom apartment with a sofa bed in the kitchen area Struggled to get the mobility scooter and the pram and cases in the room couldn’t leave in the hallway as there were other double buggy’s and prams left there aswell

I like the way everything was occurred and ready coffee tea, sugar, even shampoo, conditioner and wash stuff never had that before in an apartment definitely worth the money everything you could ask for for a family

The staff were friendly and easy to contact them and resolve the issue quickly.

The colidor doors are very noisy when the people In and out we have been struggle to sleep in the middle night it is so loud .for family of 5 people to small hard to move around.

Everything about it was amazing

The apartment was very clean and great, everything was good, two smart TVs, excellent internet, and great bathroom facilities.

very nice

it’s very hot

Very nice and close to to the beach

A bit an issue with the parking but not great deal of an issue

Location, set out of apartment

Nice views of the sea, close to my relations

In the attic room, no lift had to take heavy suitcases up 4 flights of stairs, shower and overhead fans were dirty

Kitchen well equipped Bathroom was good Good TVs Grateful for fans

Fitted sheet for sofa bed didn't fit sofa bed. Pillow protectors required Ceiling lampshade very dusty. Was booked because of onsite charging point and was disappointed it didn't exist - could have caused a problem if depending on it being there.

It was nice looking to begin with the bathroom was clean and the kitchen

There was underwear in the sofa bed and my daughter got head lice from a pillow from one of the beds you put two single beds together to make it look double ?? Your left door is not working properly The fridge is wobbly thete was no washing up liquid and no extra bin bags that you said you would provide? 🫩 🧐 The fan was full of dust and dirt A bit disappointed 😞

By the coastline

The excessive noises, and doors being slammed. Also had to clean the fan in the room, and hoover the rooms as was dust and stuff under the couches.

Clean and Tidy place right on the sea front and Tram stations. Enjoyed staying here.

It was clean, quiet and spacious with your own outdoor area

There was nothing I didn’t like about the property

The property was quite easy to get to from the train station via tram service there was lots of parking for residents who have cars and plenty of shops and restaurants near bye the property itself was absolutely beautiful had a full range of cooking essentials and the beds were comfortable as well we had a nice sea view from our living room window I would highly recommend Granada Apartments the price was great as well

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Great location and value for money. The kitchen had everything we needed, and we appreciated that there was milk, tea and coffee supplies, dishwasher tablets and paper towels. Thank you for changing the towels and bed linens in the middle of our 2 week stay. I also liked that there were lots of hooks for coats, towels etc.

Recommend including cleaning supplies in the kitchen so that guests can wipe down the counters after prepping food. Also recommend interim cleanings for stays over 1 week.

Property is lovely, clean and nice

Apartment 1 is in the basement and had a musky stale smell compared to apartment 10 I had stayed in previously

It was clean, the perfect size and so quiet! It was opposite the beach and a 10 minute drive to the tower,

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We had accidentally booked the wrong Granada but the hosts were great and found us an apartment in the building we wanted at no extra cost that was even better than the one we booked.

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Very small kitchen/living room with sofa bed in.

Great location

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Amazing clean and tidy property perfect for family looking to stay with only a tram line across the road to Blackpool tower. Room 8 has lovely sea view with great parking staff are very helpful would recommend to everyone.

Was warm but with the fans was comfortable

The noise from over a guest in the property with kids

Ideal location with easy access to local facilities. Very comfortable bed and well furnished.

Only issue was too warm.

Perfekte Lage und Bahnstation direkt vor der Türe. Sehr schönes Apartment.

Viel zu viel Nachrichten des Veranstalters. Jeden Tag mehrere Nachrichten die auf die Hausregeln hinweisen oder was gerade mit der Zahlung passiert etc. Das war sehr nervig und kontrollierend. Einmal reicht.

Staff were helpful and attentive

Smaller than expected but not an issue

The air freshener was too strong and going off every half hour was a bit mouth , other than that couldn’t fault

Cleanses location parking

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Clean and comfortable, on the promenade front. short walk to some shops and bars/takeaways.

Front room of apartment 9 was a bit on the small size but for one night it was fine. Could do with hdmi ports on the tv in front room. Bedroom tv had hdmi ports though.

Was clean well suited for us as a family deffo be going again

The apartments where beautiful, clean. As family with young children we wanted to be a little way down the road from the main bit of blackpool and it was super conviniant as shops and takeaways are a 2 min walk from the apartment aslo the tram stop is 2 mins away aswel. We booked last minute and all the staff we spoke too where super helpful and got us sorted asap and they even gave us call to check everything was ok which was aslo lovely to know they want your stay to be the best. We cant wait to go back!! Aslo to add the sea veiw was also a big bonus.

Honestly can say that there was nothing to conplain about at all.

It was self catering. The view was great the flat was great clean, tidy, spacious, and great comfortable beds, It was handy for BLACKPOOL and Cleveleys and we had great weather.

There was a bad smell in the toilet I think it was the drains but we got an air freshener and it helped a lot

Clean, tidy. cosy

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Everything from arrival to departure was excellent,have stayed before and it is a joy to return, special thanks to Sarah and Rome.

Nothing to dislike.

Das Haus mit den verschiedenen Appartments besticht durch seine Lage am Meer. Wir haben bewusst die 2. Etage gewählt, da wir auch direkten Meerblick haben wollten. Weiter unten im Haus ist das nicht gegeben, da Parkplatz und Straße vor dem Haus. Das ganze Ferienhaus wirkt sehr gepflegt. Das SZ nach hinten zum Hof war sehr ruhig, allerdings intern recht hellhörig. Betten und Badezimmerausstattung waren sehr gut. Die Aufteilung der Wohnung und der schöne große Esstisch im WZ waren sehr praktisch.

Qualität und Umfang der Küchenausstattung haben "noch viel Luft nach oben". Die Lampe im Durchgangsflur wird durch einen Bewegungsmelder gesteuert und nervte durch ständiges Ein- und Ausschalten.

I like the location ,

I would recommend you get new cleaners extractor fan about cooler is so dusty u can right clean me in it. All lampshade are shocking with the amount of dust on them. There was food left under the table when I arrive. Toaster try not clean and was full of crumbs I had to clean before I used it. Also underneath oven would all dirty. This really is poor cleaning if my cleaners did I job like that they would be sakes and I run my own cleaning business.

Very clean, friendly and excellent location. Well equipped

Creaky floorboards

It's very nice with a outside space aswell

Travel abit of town

Lovely layout and well looked after apartment. Enjoyed the unique to apartment 1 patio garden. Great kitchen and bathroom.

Check in was via a key box so that was easy. The host was responsive to messages but we didn't meet her in person. The room was comfortable and the kitchenette was well equipped. Off road parking was good.

The sofa bed was a bit uncomfortable.

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All good

Fab place Great location Easy check in Super hosts Sparklingly clean and value for money 10/10

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Excellent location and it was amazing and we very much appreciated the later checkout we were allowed to thank you very much to Granada apartments

Great location, my mother was worried because the apartment was close to Blackpool, very safe location and really practical.

Everything was clean, a baby bed was provided, there was enough space, location was perfect, coffee and tea provided, comfy beds, communication with host was easy, professional and friendly, it was quiet and private on the top floor, enough free parking available.

You have to be careful closing the several fire doors so they don't slam. There seemed to be an open live wire in the mirror in the bathroom.

The Decor . Very basic.and bland.Needs some colour to cheer it up

We didn't use the key; we entered the apartment with the code. It made the process much easier for us.

The location was perfect, easy to get the tram to where you wanted to go , just a two minute walk. And waking up to the sea view was lovely, missing it already.

To be honest I can’t really think of anything, great price for a lovely apartment.

Plenty of room for the two of us. Staff were really helpful and reserved a parking space at the front of the property when I let them know about mobility issues. Made a big difference. Tea and coffee in the apartment which isn’t always the case so that was nice. Apartment clean and comfortable. Right opposite the sea.

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The motion sensor light in the hallway was the only thing we would change , took a while to go off

Great location near trams and buses.

I liked everything

Was amazing for my elderly Dad (parking reserved at door to apartment with no steps), lots of space to spread out with 2 TVs also. Outdoor patio area lovely! Staff communication was excellent/very quick in responding and very friendly and helpful.

Our only concern was guests in apartment next door had a party on the Friday night which kept us awake. When we notified staff however they sorted it immediately and party was stopped by next door owners.

The hosts have been exceptional. A lovely lady who we believe to have been a host arrived on Friday and brought us all some ice cream which was absolutely amazing and very appreciated as the day was a very hot day 😋 the rooms were clean and definitely exceeded our expectations expectations. We will definitely be back to these appartments and as a matter of fact have not left yet and already planning again to come back here around christmas rhus year. The location and blackpool has been the best holiday we have had as family to date and we have came to blackpool yearly since I myself was a little,girl. My mother and father came with us on this holiday and they have been coming since they too were children however this .is the first time any of us have booked with 240 promenade, granada appartments. We have decided this is now our go to place when we come back each time. The beds have been the host of some very comfortable sleep this week. The shower was probably the best showers I've ever had. The kitchen was extremely convenient and we much preferred this appartment rather than a hotel. The area has been extremely quiet and peaceful, the tram is right across the road from the appartment with one arriving every 10 minutes. With out a doubt the best located as we usually stay between south and Central peir instead. Thankyou granada for hosting out stay for out 2025 August blackpool holiday and being the most outstanding hosts leading up to our arrival and during our stay. We loved our time here, would definitely recommend and will most definitely be back ❤️

Nothing to dislike.

Location was good and was very quiet.

Everything was good

It was clean, spacious and a good location.

I liked everything about the apartment, it was super, very clean, very comfortable and just perfect where the apartment was, Very smooth transaction from the start. Just super!!!!

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We have stayed here several times in the same 1 bed apartment. Always been happy and this time found a few more improvements and upgrades. All staff we spoke to were helpful and friendly. One even paid us a personal visit to check everthing was ok Very clean. Everthing we needed to self cater . Free parking. Easy access and instructions Thank you 😊

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1. A few days before my holiday I’d been asked to pay 200 pounds safety deposit. I transferred the money the same day and provided them the proof of payment from my bank. Despite it, they were keep asking me for this proof for the next couple of days, even a couple of hours before my travel, threating me, they I will not get the access code to my apartment. 2. When we arrived to the apartment, after 4h drive from Edinburgh to Blackpool, with our 3 yo daughter, we went to apartment number 9 as in email received. The access code provided did not work. Very confused, I phoned to them to ask what is going on. The person who pick up the phone asked me 8 times for my surname, which I spelled to them 7 times, still with no success. Finally they said that my apartment is number 3, not 9 as in email and booking.com app. 3. When open the no3 apartment door we smelled horrible mould stink – later we have been told, that they know about this odour and planning to replace the carpet with a lot of stains at some point in the future. This smell gave me and my daughter the running noses during the stay. 4. There was unbearable noise during nights until early morning hours, from neighboring flats, making not possible for us to sleep.

The apartment was equipped with everything we needed, and the location was very convenient for us. The WiFi was reliable, and when we requested an extension lead, one was dropped off for us, which was great. It meant we could watch the darts final, so we really appreciated that assistance.

I didn’t appreciate having to pay a £200 deposit for a one-night stay as a young family just after Christmas. This was something we hadn’t factored in when booking the property, and I nearly missed it when booking; fortunately, we had the money, but I can see how other families might be deterred. The flat itself showed signs of wear; for example, the kitchen floor needs replacing, there are stains on the walls, there are pen marks on the curtains, damp in the corner of the windows and it could do with a freshen‑up. That’s where I couldn’t understand the deposit aspect of things. I didn’t appreciate the layout of the main room; I felt the kitchen could have been designed to provide more space within the living quarters, and it felt cramped. I had read reviews regarding the sofa bed prior to our stay. My partner and I slept on the sofa bed while our daughter slept in the main bedroom, and I have to say it was one of the worst nights’ sleep I have ever had. Leather and sleeping don’t mix well, and the sofa bed is dreadful and not comfy. We didn’t have an under‑sheet, unfortunately, as it was too late to request one by the time we realised, and the pillows were dreadful. The points I have raised are constructive; I expect you won’t change anything because it’s your business model, and it works for you. I personally think, with so much choice in Blackpool, I wouldn’t return, and the only reason would be the deposit aspect.

Hi thanks so much for everything we had we really enjoyed the holiday stayed I will high recommend everything nice clean and what we need we have thanks again

The room nice and clean the kitchen also with everything botroom also we love it we have good time nice and quiet 🤫

La limpieza

El clima de blackpool

Perfect location, just the right distance from the centre, looking out onto the beautiful coastline! Couldn't be happier with this location or the apartment and Sarah who I mostly dealt with, was just so helpful with the booking process, from start to finish and even gave me a courtesy call to check we had everything we needed and was there anything else they could do for us, the penultimate day of our stay. You can tell Granada take pride in their properties and take care of their guests, thankyou everyone at Granada!

I would have rated 10 stars, with one small exception of noise from the apartment above. Depending on the guests staying above the apartment (we had three different guests above us at different times, I believe), you can hear footfall at times, if guests aren't as considerate or self aware.

Great View from the apartment. Easy access to a nearby Tram Station.

The radiators were all off when we first arrived so the apartment was a bit cold!

Apartment was very spacious and comfortable. Customer service was outstanding. Tram stop right outside of the apartment which was great.

Only thing I would suggest is a few more baking trays for cooking when wanting to eat in.

Clean & spacious

Good 👌❤️

A little squashed for 4 people, but a lovely place. Thx

It was really neat and functional. The staff were very friendly and helpful .

Clean and accessible and modern. Comfy bed

Bed toi close to window could not ger around it without bumping myself

It’s very homely

Could do with a mop to wipe up spills

Very clean, lovely location

Location was in a quiet spot at far north end but the Tram was right there within 100 yards. Also beach just across the main road

The lounge was in the biggest bedroom . We had a child asleep in each bedroom so adults sat in kitchen for evening

The apartment was lovely stylish and modern. The rooms were spacious and well equiped. Everything was spotlessly clean .. the beds were super comfy with lots of pillows and loved the white bed linen. The apartment was cozy and warm .

Just two small things .. a washing up bowl would have been good and a small brush/ pan just to tidy up each day.

Location was perfect for us. Cleanliness was great, bed was super comfy

2 bed consisted of 1 double bed and a sofa bed, was expecting 2 bedrooms

Good location and facilities

Washing facilities outside for clothes could be improved especially the dryer

It was amazing will stay again for sure

Out of many town nice quiet at night, 1 minute walk from tram stop

Convenient location. Close to the tram station, the sea, eating and drinking places, and a Sainsbury supermarket.

The sofa became a bit uncomfortable after a while.

The Apartment was spotless ,Had everything we Needed ,The hot water was so hot it was amazing!!! The communication from Mel ,was Excellent. Very professional And Helpful .

Friendliness of hosts: the hosts were friendly and communicated with me every step! They were kind to let us do an early check in. Truly grateful for that as it saved me having to deal with a fussy baby. Thank you! Location: the sea view was beautiful. Reminds me of Lake Malawi. And the sunset was a sight! I also liked that the apartment was close to stores, salons and restaurants. Availability of what we needed to cook- pans, cooking utensils were provided. It just made life easier for us as I have a baby and needed to cook for her. With the microwave, we were able to heat up food.

Lack of cleanliness: the fan was visibly dirty; same as the floor and corners of the room. When we joined 2 single beds together, the space under 1 of the beds had a lot of rubbish. Even the sofa had a pair of black socks stuck somewhere in it. The toilet was dirty. So it was unpleasant to even shower in there. The bed- as a single bed, it’s comfortable, but when joined together to form a double bed, you’ll feel the metal clearly separating you and your loved one. 😆

Clean, warm, good amenities, modern bathroom.

Not a bad location for my personal preference.

No parking as stated. Far far too many rules and messages about nonsense. We are a business not a group of stags on a night out ! Had to pay £200 deposit which still hasn’t been returned.

Loved how clean we found the appartment the cleanest we have stayed in Blackpool.

Its a little far from the main town but thats a minor we used the tram.

Clean and modern

Had no complaints