Four Seasons Resort Oahu at Ko Olina

The staff was very helpful. Room very clean. Very good breakfast.

Simply put, everything.

Prices were high at the cafe and restaurants. Coffee should not cost 9 dollars. A croissant with egg and cheese should not cost 18.

We loved absolutely everything about our stay We did not expect much about the view as we had taken a room with garden view , but even that was extraordinary Thank you !

We had a wonderful stay at Four Seasons Resort Oʻahu at Ko Olina and felt very welcome from the moment we arrived. One of the things we appreciated most was the exceptional service. We were able to check in much earlier than the official check-in time, and we were also offered a late check-out at no additional charge. On top of that, we received a room upgrade to a beautiful room with a stunning ocean view. The room was very quiet, the bed was extremely comfortable, and we slept wonderfully. The entire hotel staff was incredibly friendly, warm, and attentive. You can really feel that providing excellent service is a priority here. We also had dinner at Mina’s Fish House, which was another highlight of our stay. The food was delicious, and the service was outstanding and incredibly attentive. We truly enjoyed the whole experience. The resort itself is absolutely beautiful. There are several pools, including a gorgeous adults-only infinity pool. What impressed us most, however, was the beach. We visited many different beaches around Oʻahu, but this was personally our favorite place to swim on the entire island. The white sandy beach, calm and beautiful water, and the small protected lagoons made it feel like the Hawaiian paradise we had imagined. Overall, we had an amazing stay. The beautiful resort, wonderful beach, stunning room, and especially the exceptional service made our time here very special. We would definitely choose Four Seasons Oʻahu again and would love to come back. 🌺

If I had to mention one small criticism, it would be the cleanliness of the bathroom. There were a few hairs from previous guests in the shower, and the shower could have been descaled a little more thoroughly. At a hotel of this standard, this is something that ideally should not happen. However, this really was a minor detail and did not take away from our overall experience.

First time staying in Ko’Olina and I am blown away. Originally had made reservations at the Disney Aulani, but an unexpected business meeting forced me to cancel that reservation and when I could not rebook at Aulani, I noticed the Four Seasons was available at a slightly higher price. So I booked the Oceanfront room for myself, my wife and little girl. Let me say we were not disappointed, but there is one issue I would pick on and I’ll get to it later. On arrival we were warmly greeted by the valet, and the check in process was extremely pleasant. The main lobby is wide open and you can feel the breeze as it flows through. Quite a first impression. We went to our room and there was a fruit plate wrapped in some kind of leaf, maybe coconut leaves. Presentation was beautiful. Room was spacious and decoration was pleasant to see. Bathroom has a separate room for the toilet, a shower, bath tub and two sinks on opposite sides of the room. I like this because the Mrs is a little messy with her bottles, so my area would be neat and organized. Walk out to the large balcony and we got a beautiful view of the beach, lagoon and the swimming pool. Lounge chair, round table and two chairs were available for us to use. Now, my issue. Technically I guess you can say I have the oceanfront room but it’s more like the pool view with the beach and lagoon in the background. The picture in the app showed the lanai with an ocean background for the oceanfront room, but the angle of the shot may have hidden what to really expect. That’s my only issue, and it’s not going to cost this resort a star. Three pools are on the property with one adults only infinity pool. Beach is right off the property and the lounge chairs with umbrella is first come first serve for both the pool and beach. Only the cabanas would require paying a fee. Service at the beach and pool is impeccable, and there are complimentary rentals available for hotel guests…we did the stand up paddle board rental for an hour. Signed up the Mrs for the 80 minutes Traditional LomiLomi massage and she said it was wonderful. She also signed herself up for the one hour golf lesson. There are lots of complimentary (and paid 😁) activities for adults and kids every day. The Kids For All Seasons are for kids 5+, but younger kids can attend with an adult chaperone. Dining at Mina’s Fish House and La Hiki was a little pricey but nice. Kids under 4 eats free at these restaurants, plus another called Noe (which we didn’t try) as long as an adult orders as well. Poolside is covered by the Waterman Bar and kids under 4, unfortunately, don’t eat free here. A 5 minutes walk will bring you to the Ko’Olina Center with other dining options. If you have rental car you can drive 10-15 minutes to Kapolei for more dining options! The Four Seasons Resort Oahu at Ko’Olina has been quite a pleasant experience for us. Staff was friendly all around, very helpful when we have any questions or need something. We certainly look forward to coming back in the future. It’s totally different here in Ko’Olina compared to hustling and bustling streets of Waikiki. I guess if you need many dining options and would like to go shopping the Waikiki area is the place to be. But it’s so peaceful here at the Four Seasons in Ko’Olina that I don’t see the need to stay in Waikiki for future trips. Don’t get me wrong, I still love Waikiki but for a relaxing stay Ko’Olina is the place to be. Besides, Waikiki is roughly an hour’s drive so a day trip there is always doable! 😊

ロケーションが良く、free wayからも近くに、凄く安全な地域で。 近くにABCストアがある。

買収して改装したホテルなので、施設がやや古い。 スタッフはフレンドリーです。

This was a perfect 7-night stay with our older kids (16 and 20). The hotel is not too big so that you get lost and never leave, but offers everything you need if that is your goal. It never felt busy and we never waited for anything. Service was outstanding, in all areas. Highly recommend for a family stay.

We recently stayed at this property and had an amazing time. We have stayed at many Four seasons properties and this was one of our best stays. We were celebrating our 10 year anniversary and the concierge team made it extra special. Everyone was absolutely wonderful but I wanted to give a shoutout to Cameran, Mina, Rico, Dailan (sp?) and Gretchen. The club concierge and lounge was such a nice perk. Our son had a blast in the kids club and can't wait to go back. We have always been loyal Four Seasons guests and this trip solidified that.

Location. Room was lovely

One of the best Four Seasons we’have been too. Amazing service🤩the staff is so helpful & friendly, eager to accommodate with a big smile. They really seem to enjoy their work🤩the location of the hotel is spectacular with so many amenities. It makes you want to keep coming back👌👍.

Stayed at the Four Seasons Oahu on the second half of our vacation. Felt immediately relaxed getting out of the Honolulu hustle. One of the best rooms and view we have had at an hotel, incredible wow factor. Service and staff were incredible, and the adult pool looking over the ocean is unbeatable. Go eat at Noe, you won’t be disappointed. The hotel shares a beach with the Disney property, but there was ample space between. Only complaint would be the cove is man made and water is pretty murky compared to most Hawaiian beaches. Can’t wait to return!

Excelente hotel ! Definitivamente regresaría 👌

Todo

Relaxing upscale environment with fantastic amenities, the best part however is the aloha spirit in every single person working at the Four Seasons. Tremendous 14 day stay with our family.

Celebrated a three-generation holiday plus my seventy-fifth birthday in a lovely suite—two generously-sized decks, one overlooking the bay and the other offered a view of the mountains—with daughter and granddaughter. Incredibly kind “welcome back” by reception staff including personal greeting from Asst. Mgr. James at check-in. Everything we needed or wanted was promptly provided with warm smiles and good wishes from the front desk, the valets, hotel shops staff, efficient housekeepers, and breakfast restaurant staff. Best server in the history of wait staffs is Justin. Each morning, he offered extremely valuable insights into local places to visit and items to enjoy on the extensive menu. French press Kona coffee, fresh pineapple, and Malasada donuts are never-to-be-forgotten indulgences. Wonderful skin-diving excursion, great pickleball, exciting canoe rides, and sunset Celestial cruise are highlights of this hotel. Super spa, too, with a very nice hair salon. Infinity pool second to none on the island. We are already planning another visit here next May because there’s honestly no place with better service and staff or more perfect amenities than the beautiful Four Seasons, Ko Olina. Thanks to all of you who made our visit so special!

The wiew👍🌞

We had an incredible stay at this hotel! The room was immaculate. The service is exceptional. The food was top notch. We loved every moment of our stay.

I think the biggest highlight of this place is the staff—the service is unmatched on this island. We truly felt special and had an incredible time there. The infinity pool is amazing, and the bed is incredibly comfortable.

Service at this hotel is superb! Truly on point . Staff is of younger generation however they are on top of their game! From arrival to check in to pool service. Pool service at adult pool was one of the best . Very guest centric with above and beyond attitude. I can go on and on how amazing they are! View from the adult pool is just magical ! Hotel itself does not look FS style but service does. Rooms are very specious and well appointed . Will come back in May!!!

Es ist leider zu laut, da jeden Tag eine Veranstaltung stattgefunden hat, wie Hochzeiten. Sehr gut war jedoch, dass gegen 22:30 regelhaft die Lautstärke sehr runtergefahren wurde

We were supposed to stay at Aulani next door for 7 days and after 2 days, we knew we needed to leave. It was insanely busy, fights for pool chairs every morning, and food was very mediocre. We were so grateful the Four Seasons was right next door and they had availability. The service is top notch, as expected with any Four Seasons. The room views are spectacular and the rooms are very comfortable. The pull out beds in the rooms could be a bit more comfy but our kiddos did fine on them. The pools are great and the menus and options for kids are wonderful. Our girls also loved the camp options like making leis and tie dying t-shirts. Overall, it was a wonderful stay and we'd absolutely stay here again! Four Seasons fans for life.

Comfortable and beautiful Always a lot of staff Easy to enjoy and relax

Food is good but for the price is poor value Pop over the road and you’ll get better food and drinks

This was our 3rd time here. If I was reviewing the first two trips in January, it would be a 5 star review. But instead of adult guests and families, the end of February is business rewards season: companies rewarding their staff with a trip. Guestimate: 60-70% performance bonus babies. Picture a 7 day frat party; hours of standing in the adult pool drinking; complete with screams/cackles. The staff is wonderful, but seemed overwhelmed by the constantly drunk partiers. It’s not like this at the Halekulani; or the Ritz Carlton in Kapalua; or the Four Seasons in Wailea, all hotels we have been to in February. The food; the facilities; the staff is wonderful. Guess I’m not a frat boy.

The rooms and the adult pool

Restaurants

We stayed during the last week of January at the Four Seasons Ko Olina -- our second stay in the past three years. (Long ago, we stayed at the hotel when it opened as a JW Marriott.) Last time, we overlooked the construction of the American Idol stage and we were insistent on a "quiet side" room this time, knowing that the show was actually being filmed during our stay. (And we received an upgrade to an oceanfront room.) The hotel is very expensive, so take advantage of the "4th night free" offer if you can. Likewise, the meals are very expensive but all three dinners at the hotel were terrific. (The lunches, not so much.) One drawback of the Ko Olina development -- about 30 minutes west of the Honolulu airport -- is its isolation. That's part of the appeal, but the restaurant and shopping options outside of the Four Seasons are quite limited. Finally, I do think the Four Seasons guest rooms are due for a refresh -- we had just visited the Fairmont on Maui, and its own thorough remodel was spectacular. The rooms at the Four Seasons felt a bit dated by comparison, but other amenities like the spa and adult pool are top-notch.

Everything was great at the Four Seasons - the food, the service, the location, the beach - everything! The old saying "You get what you pay for!" You're paying for a luxury resort and you're getting a luxury resort. No detail is overlooked.

They had some stupid American Idol concert show that the people told me in an email but they never told me it’s loud as heck the hotel is shaking it feels like you’re in the middle of a disco tech it’s not Hawaii it’s not recommending this property because they don’t tell you the truth I wouldn’t invite anybody ever to come here and I’ve traveled all over the world to 40 to 50 different countries this is probably one of the worst experiences I’ve ever had in my life

Stayed here for a babymoon, no kids (yet). This is nice hotel with great service. The rooms are lovely (a little dated) but large. We had a beautiful view of the ocean and it was very quiet. Service is incredible, so friendly and helpful. They sent us many congratulations gifts (a dessert and non alcoholic sparkling wine). The spa was dated but we had a nice service. We did a fun star gazing event and my husband loved the gym. Food at the restaurants was okay, but my expectations were higher. I would skip the Sunday brunch buffet, it’s not worth it unless you love seafood (a lot) which we don’t. We spent a lot of time at the adult serenity pool. Unfortunately the clientele at this hotel are less upscale than I was anticipating (I’m not sure how else to say this, besides just poorly behaved). When you arrive at the adult pool in caps it says please refrain from loud conversations and excessive talking. Almost every day there were extremely loud (shouting and at times screaming) middle aged (not young) adults in and around the pool screaming and often being profane. The staff at the pool didn’t ask them to be quiet until asked which we had to do every day. It just ruins the vibe and makes you feel like you’re at a cheap Marriott in Cancun. Overall our experience was positive but not very upscale. If that’s what you’re looking for I’d book somewhere else.

Absolutely exceptional rooms and service. Spent 10 days here and it was exquisite. I wish there were more affordable food options for long stays. This building is an old JW Marriott, and the architecture is absolutely gorgeous. This place has everything, and some. Kids for all seasons kids club was outstanding. I can't say enough good things, the list is too long. Highly recommend. 5 star in every facet. ⭐⭐⭐⭐⭐

I highly recommend this hotel. We had an excellent Christmas here. The club lounge access was definitely worth paying for especially with young children as they were up early and we want to get them breakfast. There was also a great selection of snacks and drinks there. The staff who work in the hotel are really friendly and excellent and we never had a bad interaction. The girls in the kids club were lovely too and had plenty of fun activities planned for our children. The location is stunning and although there are lots of pools and slides, and so on, it’s still felt like there was lots to do.Free paddle boarding and snorkeling was an added perk. I would highly recommend the hotel to families and adults traveling alone alike. The adult adults only pool was a real haven. They made a huge effort for Christmas day with the kids party, which had bounce houses, face, painting, balloon, ornaments, games, hot chocolate station, and festive cookies.

This Four Seasons is “okay” but not great and definitely not up to Four Seasons standards I I felt claustrophobic: Small campus, Disney hotel shares the cove and is much to close. The rooms need upgrading The fitness and racquets are on the fifth snd sixth floors of a separate building! At what we were paying it was not worth it in my view On the positive side the staff is nice and the food was good

Positives: - staff mostly very friendly and welcoming, especially at Reception, Concierge, and poolside bar - rooms were delightful, huge, and clean. Massive balcony but still lots of privacy. - several pools to choose from, never unable to get a bed - huge variety of restaurants/bars/cafes to choose from - valet parking was quite efficient - beautifully decorated for Christmas - gym huge and well-equipped Negatives: - some limited attention to detail (e.g. lots of rubbish on path running outside the hotel) - some rudeness from staff (e.g. we were approached to ask if we were guests of the hotel while trying to relax in the lobby, where others weren't - could have looked at our Four Seasons card or bottle or anything to make the assessment that we were, rather than trying to embarrass us) - getting bags from storage when leaving took forever! I was worried our Uber would drive away and we'd be late to the airport. Overall: other hotels I have stayed at for the same or higher price have been better. But still a great place for a getaway in Oahu.

I’m furious and heartbroken. For two days straight, unbearable wedding noise blasted from the other side of the resort, turning what should have been a peaceful stay into constant chaos. The staff did nothing to calm the situation — they couldn’t de‑escalate an outraged guest or control the volume. For the price we paid, this was insultingly bad value. The resort must warn future guests about loud events on that side of the property so no one else has their trip ruined like ours.

Did I have to leave? The most perfect relaxing trip to Oahu West Shore! Easy ride on Thanksgiving day from HNL (get a driver). No traffic because of holiday so lucky. Check-in perfect- no available upgrade with Amex Plat but no problem because really happy I booked the full ocean view room. Huge room! Long hallway into room, large bathroom, big bedroom and full balcony with sea view. I don't know if I have ever slept so good in a hotel room. That bed is so comfy! Left the slider open all night to hear the ocean and feel the coolness. Gym in morning so great... favorite thing to get up before the sun comes up in Hawaii and go to gym. We also walked the 2 plus mile walking path along the lagoons at Ko Olina. More on that later! Gym is so nice and large upstairs so you can even do free weights outside in the fresh air if you don't want to do them inside. Plenty of room for cardio and stretching. Breakfast "buffet" (typical 4 Seasons first class buffet) and I would never call it that because it is beyond good.. salads, fish, pastries, homemade sourdough bread, eggs, Japanese breakfast, fruit... Just the best ever! Love Amex Plat because you get the $100 daily credit for this. The walking path at Ko Olina is the best in the morning. Not one bit of trash, workers cleaning the entire area. What I love is they don't use the gas blowers so it is quiet. I wish all cities could clean the park grounds and cities like this. Ko Olina is really a pristine master planned area where I felt more safe than I have anywhere else. Not one bit of riff raff. None. And guess what? I never saw a single policeman/woman. How about that??? That is actually relaxing! I would absolutely go here as a single woman and feel so safe. The lagoons they have here are so amazing. Really sheltered from the ocean and protected for swimming. Spa- wonderful! Clean and attendants abound. Massage just perfect. Fell asleep, my gauge for how relaxing. Noe Restaurant- so good, order the fresh fish of the day. Very healthy! Great wine options too. Mina- just ok... his restaurants just are lacking lately. I think he is too big now. Pool bars- wonderful! Service top notch. They are on it! Yes, a Patron Silver Marg or a Mai Tai will cost you $30 with tip. But, so what. You are on vacation and they are really good. Build that into the cost of the trip. That is just reality now. Enjoy a drink by the pool! Adult pool- Wow!!! Wow!! Infinity edge with prime ocean view and the smell of plumeria in the background. Why does Hawaii smell so good? Ask AI and it will tell you it is a real thing that is smells good for a reason! Anyways, that pool is the best and glad it is adults only. Side note- way too many infants and bad behaved toddlers in restaurants. Glad they have adults only pool. If kids bug you on holidays, I suggest going non busy holidays. Don't expect a romantic dinner anywhere because these kids are in all venues in high chairs throwing things and parents constantly walking them around restaurants. Coffee place upstairs I love! Afternoon espresso and the girls always remembered me. The grounds at the hotel are immaculate and just relaxing to walk around and be in the palms and hear the birds. I can't say anything bad about this hotel stay! Will absolutely come back. Side note- used to be a big Caribbean person but I am back to Hawaii where it is the US and feel very safe in the islands no hustle no feeling like you could get robbed or poisoned :). I say Hawaii all day long! Nicest people too in Hawaii!

Apparently no one can get the food right here. First night we got room service, bolognese was awful, I could cook better food than that. Second day we went to breakfast buffet. As I got to the bottom of my salad, I found a half rotten hairy green tomato staring at me. That left me with a stomachache all day. Then I guess I haven’t learned my lesson, we went to Mānalo Lounge for dinner. We ordered seafood tower, oysters were dry and mushy, crab claws were dry, and the shrimp cocktail wasn’t even deveined properly. When you drop four-season money on food, you do expect food to be sanitary and fresh. Food is definitely a huge disappointment here. I will cancel all my dinner reservations for the rest of the stay. All staff are really nice and accommodating. The highlight would be the kids club here and that would be the only reason if I ever stay here again.

We are currently staying here. The people next to us were smoking nonstop and it was coming into our room. We complained and they said they addressed it. Then it kept happening again and again and again. I got sick of it since the whole resort is non-smoking. I complained again and guess what they did? They did not kick those people out even though they TOLD US they had seen them smoking in the balcony! They moved us to a worst part of the hotel. It was over a LOUD bar area where we could hear the cutlery being used through our closed lanai doors. I have a very important interview tomorrow morning and desperately need a quiet room. I had requested a quiet room before we even checked in because I have insane insomnia. The second room's bathroom is not updated even though our other room was. Look at the photos. Dirty and old. They made us pack up and move even though the other people were the ones that were and are currently still violating the rules. After 3 days of nonstop smoking, I am now pissed. The manager just told me "don't talk to me like that". I never cussed at him or said anything personal to him. I just raised my voice when I was complaining about being moved to a bad room. Then he said he could not kick them out because he "needed more evidence" even though he had just told us that they had confirmed it was the people next to us. They had booked 3 rooms, we only had one so I know the real reason why they are not kicking them out is because of the money they are making for 3 rooms vs. 1. After I complained the first time, these guests also started harassing us by slamming their doors 4 times back to back at 4am!!!! It woke me up out of sleep. But no consequences for them. Only for us. We are made to feel so marginalized. I literally just stopped crying. They made us feel like they are doing us a favor by saying that they are giving us 2 connecting rooms instead of the one UPDATED club room. The manager kept telling us that he "had a thousand things to take care of today but that he was instead helping us." Even the first manager that I complained to the first time did nothing for us. She only offered to move us to, again, a room that was not as nice as our booked club room. Again NO consequences for the idiots that were smoking and creating issues for us because 4 four seasons wants their money for 3 rooms! This is not a 5 star hotel. They do not care. We are stuck here because it is thanksgiving week and most hotels are booked solid. They nickel and dime everything here. The food is $70 a plate and it sucks. This is one of the worst experiences we have had in a long time. They also lie about how you cannot take free drinks out of the club lounge. I was told it is due to the "liquor license" but that is a lie because they let you take the PAID drinks anywhere on the property. I am a lawyer and that is NOT how liquor licenses work!!! Again $$$$ is all they care about. We paid more than $13,000 for one week FOR ONE ROOM just to be treated like we do not matter. Even when my kids needed to take an online exam, we asked them if we could use a small conference room for my kids, they tried to charge us $750 plus tax for 3 hours! I had to complain to them before they let us use it for free. The beach sucks since it is very sloped so you will be sliding down your beach chairs and your drinks will not stay on the table. The guests are also quiet trashy. I feel like I am on a carnival cruise. The rooms are dated. You will be ignored at the pools. The toiletries suck. Even the location sucks. Stay away. You are better off at a Hilton. I am trying to find a new hotel now so we can get out of here and try to salvage the rest of our vacation.

Service, Food, Location, Kids Camp

Service at the Spa

Excellent staff

A bit too expensive for what is offered

There are really no complaints about this property except the shower had hairs from previous guests laying on the tiles. Also mirrors were not cleaned properly.

This particular hotel was not as luxury as some four seasons, but it's still very nice and the service was truly outstanding. Every single staff member made us feel pampered. The smaller grounds made it easy to navigate with kids, and while my kids are out of strollers, many families with young kids were able to take their strollers to the pools which makes life easier. Appreciated the public trail system out front for long morning walks and a grocery store across the street.

My wife and I visited for our 5th wedding anniversary and couldn't have been more impressed. The service was fantastic as you would expect at a Four Seasons - extremely warm and attentive. The room was well furnished and spacious. The pools were not overly crowded - even the adult pool at its peak (Friday afternoon) had some open seats, and the other pools had even more room. We were able to play tennis and use the fitness equipment whenever we wanted. My wife also had a massage and facial and thought the spa was excellent. All of the restaurants are fantastic, but the breakfast buffet at La Hiki was a standout as was Mina's Fish House. I don't think I've experienced a breakfast buffet with better food or a wider variety. Also, the complimentary coffee and small pastries in the lobby starting by 6am were such a welcome treat given that my wife as still sleeping (and on that note, the coffee served throughout the hotel was delicious). And don't miss the speakeasy style bar called Five One Six with a rooftop lounge - it was so much fun. Of course it's all as pricey as can be, but it's the Four Seasons and offers an experience that is a cut above anywhere else, so I felt it was worth it for a special occasion. We plan to return with our kids in the future. Thanks for a wonderful stay!

Todo

Nada

Spa massage was not the best for the price but everything else was excellent !

Lovely spot, so comfortable and beautiful. Well kept, with helpful staff

This is a very busy hotel. Not the usual four seasons vibe. The hotel itself is an old Marriott property so it’s large and loud with the open atrium sound as travel. This place also host many large events so if you’re solo traveler like me may be hard to find a quiet spot. I arrived on a Friday, the adult pool was jampacked. It was ridiculous. My room wasn’t ready, but the guy who checked me in was really nice. His name was Ryan. I liked my room. It was a good size. Very comfortable great linens, beautiful view as long as I kept the sliding doors closed otherwise I’m hearing shouts of celebratory yells of several weddings going on on the big lawn. Set up and breakdown of large tents caters trucks backing up crazy busy place and this is the end of September I can only imagine what it’s like during the summer. I think it’s way overpriced, but the spa keeps bringing me back. This place has the best spa on the island. I kid you not!

My experience was good . But not perfect how supposed to be for the 5* hotel . This is beautiful hotel but at the bar ( pool area ) was so old glasses and plates with the scratches. I think this is not ok for the hotel of this type and level

I loved the location and it was quite. The staff was expectational. The food at the Manalo lounge was wonderful. The beach side staff service was amazing. The room was wonderful and but a bit dated. The bathroom shower water pressure isnt good. Overall I would stay there again

Awesome trip

Very quiet and walkable to shopping etc.!!

We appreciate the staff going an extra mile ensuring our stay is special and memorable as we celebrate our 10th year wedding anniversary. All staff are super friendly and approachable. We had a wonderful time and it was difficult to leave the resort. We look forward to coming back.

We spent our honeymoon at the Four Seasons and they made us feel so special and loved. They upgraded our room to an ocean view, and it seemed like every staff new our name and new it was our honeymoon, from the restaurant, to the golf courses, to the valet. They truly made it an experience we will never forget.

Wow! From arrival to departure, we could not suggest any major flaws with this property. The valet staff greeted you with a smile, take your bags and name.. We arrived two hours early for check in. Our room was ready, and by the time we were finished checking in and given a tour, our bags were in the room. The room was a little compact, but we booked the entry level room, so it was to be expected! The room was beautifully furnished, pre requested firm pillows were there, and the mattress was actually that comfortable, we ordered one for home while we were there! They also had welcome champagne and gifts for our first anniversary! That theme continued throughout the stay, everyone knew our names and that it was our anniversary! Food on the property was good, special recommendation for the ny strip at the manola’s lounge, seasoned and topped extremely well! The hotel is laid out extremely well as a medium sized property, so the adults pool feels completely isolated from the rest of the resort and very serene.. Pool staff are great, but watch out for Dr. Mai Tai, he’s the only doctor that makes you sicker! Special mention to the club lounge staff, Rico, Marc, Moana and the rest of the gang, they were so friendly, helpful, they really made us feel like Ohana.. this is not a party resort, or resort with a lot of entertainment, which is exactly what we were looking for. Serenity from start to finish.. highly recommended

I servizi e le piacine

Il bagno della camera

You get what you pay for! Let me start by saying that, yes, the hotel and its restaurants are very pricey BUT they are all exquisite. Four Seasons quality all the way around for sure. Hotel is a decent size and all areas are very clean. The room was spacious, clean, and updated. Even with a partial ocean view, the balcony was amazing. Staff is super friendly and attentive to your every need. Pools are a good size and do not get overcrowded. Adults only pool is great. The beach front was great and lounge chairs were easy to find every day. Can’t say the same about neighboring resorts! The fitness center is phenomenal! Plenty of equipment and kids can play basketball and tennis. Great views everywhere! Restaurants are all high quality too. Location is perfect, secluded yet walking distance to nearby restaurants shopping area. Morning cafe is a huge plus. Best of all, nothing gets too crowded. Peaceful at night to just sit, relax and listen to the ocean.

We stayed for two nights at the tail end of a three week trip. The staff is incredible. The food options were superb. I simply cannot say enough positive things.

most beautiful place to stay

Service was top notch! We come to Hawaii every year and always make sure to stay here for few days! Everything was excellent! All the details in the room, customer service, room service, food ,and everything you can think of are all beyond excellent! You will never want to leave….

I am absolutely thankful with all the staff. We had an inconvenience with our reservation and the staff team was always supportive and empathic. There are no word to describe our amazing experience during our stay! Every detail was absolutely care and all the acomodations were beyond our expectations. This was a place that took our breathe away! beautiful and absolutely perfect for having a perfect stay with my family! If you're looking for a place to relax & replanish, THIS IS IT! Four seasons Oahu forever in our hearts! <3

I stayed here for a couple of days in May 2025 for vacation. The service and staff is outstanding, as are the rooms. The beach is also great although I personally preferred the public area at the other end of the bay to the hotel beach which was a bit crowded. For my liking the pool area is too cramped... Restaurants and food again outstanding plus very well equipped gym. Prices are steep but this is Hawaii...

👍👍👍

An excellent hotel in a nice part of Oahu. Very friendly and attentive staff with great service. The team are eager to satisfy every need and respond very quickly when needed. We had great interactions with the front desk who were so helpful. The kids club was very good with well structured activity schedule everyday. I’d strongly recommend the hotel for families. Adults who want to have a more peaceful experience also have their own pool.

Beautiful, luxury - yet kid friendly, property. With the most amazing staff!

A huge shoutout and thank you to Joseph, the server at the adult pool — he was incredibly attentive, friendly, and truly took the time to get to know us! His genuine hospitality really stood out during our stay and made a lasting impression. We also had a blast discovering the new speakeasy — such a fun and creative way to get in! All of the staff were upbeat and engaging, even offering sunglasses by the pool, which was such a nice touch. Noe’s Restaurant is another highlight and an absolute must-try! The Noe’s Signature Tagliatelle Pasta was phenomenal and definitely a standout meal during our visit. Unfortunately, the only downside of our stay was an issue with the spa. We had booked a massage for two people a month in advance as part of our girls’ getaway. However, at 8 AM on the day of our 9 AM appointment, we received a call stating that one of the therapists had called out. While we completely understand that emergencies happen, we were disappointed that no real effort was made to accommodate us together at another time or even day. The only alternative offered was a single therapist available at 3 PM, which meant we couldn’t enjoy the experience as planned. As we discussed our options and ultimately decided to cancel, the receptionist's response was, “Okay, perfect,” which felt dismissive and as though our inconvenience was a burden. Being locals, we were especially disappointed in the lack of hospitality and flexibility shown by the spa team. While the rest of the resort delivered amazing service, the spa experience unfortunately fell short.

Great resort with shops within walking distance.

Did not come close to meeting expectations for a Four Seasons property. Dated and unimpressive. Service was only ok. Should have been one third the price.

FS Oahu is a nice resort and on par with other resorts in this very solid brand. HOWEVER, we stayed here and visited another island and felt a very strong dislike from native people. The openly bias natives made it a very unenjoyable trip and we ended up leaving early. Folks in Hawaii need to keep in mind that it's part of the U.S. and without tourism they would not be where they are today. Not going back anytime soon!

This is our 2nd time visiting Four Seasons in Oahu. The first time we went for our honeymoon in 2019. We returned 7/2025 with a toddler and we were completely wow with everything, my toddler ate free in all restaurant since shes under 5. They had a camp for kids with activities different times/days. If diapers & swimming diapers were needed, they were provided. This resort has two kids pool & one adult pool. The beach is in front of the resort everything is so accessible. We’re so happy with our one week stay & couldn’t recommend this resort more. Every restaurant, shop, pool & staff members are absolutely professional & courteous. They truly excel in every way. My husband took the Mixology class & it was truly unforgettable experience , Michael was an amazing teacher & when we ate at Noe restaurant he stop by & ask if everything was ok, such a nice gesture. We also created a Resin Surfboat it was awesome & we were able to all participate, my toddler helped paint. We all had a great experience. It’s worth every penny! We’re looking forward to our next trip. We love the beautiful Hawaii show dance/culture. Thank you Four Seasons for always impressing us!

Best customer service I’ve experienced. They go above and beyond … you will not be disappointed. Luxury at its finest

This place is completely out of this world. We have such high standards for hotels and have stayed at many 5*s around the world and this place is by far the best. Could not recommend it enough. Every single member of staff was brill, food amazing, room amazing… I could go on and on. Everyone went above and beyond to ensure we had a lovely stay. Particularly loved the iPad in our room where we could order room service, car or whatever we wanted and someone replied instantly.

Great place

Great!

Amazing stay, very helpful staff, awesome food, quite wonderful views.

Was double charged for incidentals during my stay, causing my card to be over the daily limit and ruining my day trip to turtle bay. Woke up at 5 am hopped in an uber. Now stuck in turtle bay with no money until tomorrow. The manager wasn’t even supposed to take that card number down as they charged another card for incidentals. Upon arrival the front desk got authorization to charge one card for all incidentals and returned my debit card to me and told me that card would never be charged returned it to me and charged another card for the room upon arrival. Few days in now, another full charge for incidentals on the card that was supposedly never recorded.

Absolutely thrilled with our stay at the Four Seasons. Our immediate family of 4 (2 small kids) had 1 ocean front room on 8th floor, and the 'grandparents' had their own room down the hall, also 8th floor. Both tremendous views!! The rooms are comfortable; BEST BED EVER. The hotel is gorgeous, with a spacious lobby, plenty of seating, and live music near daily. The kids club was welcoming to my daughter for a few of the activities: she did not stay unsupervised. The adult pool is quiet, the Mai Tais are EXCELLENT @ Dr. Mai Tai. Hawaii has so much to explore, but the service and luxury of this place will draw me back! Pro tips for the Four Seasons: 1) The balcony is an excellent size and allows for slow, caffeinated mornings. Coffee is available in the lobby before 8 am! 2) There is AMPLE sunscreen available at the pool, along with refillable water cups and excellent pool service. No need to pack the extra water bottles or sprays, you won't use them! Pool service is fantastic! 3) It isn't super clear on the map/pics just HOW CLOSE all the pools and beach lagoon are. I'm talking 35 seconds walks to get to each pool or location. Secret beach (through bushes) is more like a 5 minute. The grounds are just a bit tight, so it makes for easy exploring. 4) ALL OF THE FOOD at the Four Seasons is FANTASTIC. From the buffet to Mina's to poolside: excellent. 5) Like other reviews, the lagoon gets busy. The Disney hotel next door feels a bit overwhelming. If you want a quiet beach front day, I suggest staying on the right side of the lagoon, or walking down the beach a bit. You'll get a quieter day. Pro tips for Ko Olina, Oahu: 6) Go surfing!! Let's Surf Hawaii was EXCELLENT and located only 20 mins away on a phenomenal beach. 7) When you need a break from the hotel (I wouldn't understand why!), across the street are a few little shops, Starbucks, and 2 restaurants. Don't be surprised to see half of the Disney resort over there, to escape some madness! Aloha!

We were surprised with an oceanfront upgrade!

We had a great stay from start to finish at this hotel. We were warmly welcomed with leis and a cold drink before checking in. We had two rooms, one facing the lagoon and one facing the golf course. Both rooms were clean and comfortable. There was a baby in our group and the hotel went above and beyond for all the baby's needs. They provided a crib, high chair, baby bathtub, bottle warmer and swim diapers. So nice to be able to pack a little lighter. The hotel is very family friendly. The little one was welcomed everywhere and kids under 4 eat free at the restaurants. There is a lovely adult pool with a swim up bar if you aren't traveling with kids. The service everywhere was outstanding. Every single person we encountered from checking in, to housekeeping, to the people who come around with snacks at the pool and the beach, was warm, and friendly. We booked our stay through AMEX and got daily free breakfast for 2 with our stay for each room. I was very impressed with this hotel and would not hesitate to return.

Four Seasons Oahu is truly the most beautiful hotel! Stunning views and the most wonderful staff! We enjoyed every restaurant at Four Seasons also. I can’t say enough about this hotel. We can’t wait to go back!!

Like always: excellent service.

Disappointing Experience at Four Seasons O’ahu – Far Below Brand Standards My recent stay at the Four Seasons O’ahu was a significant letdown, especially given the brand’s reputation for excellence. As someone who owns and operates hotels with 50 years of industry experience and involvement with AAHOA, I hold high expectations for luxury hospitality, and this property fell short in several critical areas. Upon arrival, the valet and bellmen were exceptional, offering a warm and professional welcome that set a promising tone. However, this positivity quickly faded during check-in. The front desk staff was cold and provided subpar service, lacking the warmth and attention to detail expected from Four Seasons. The room service was consistently disappointing. Every order arrived with missing items or condiments, which was frustrating and unacceptable for a hotel of this caliber. While the poolside staff was pleasant and attentive, the property itself felt dated, more akin to a Marriott than the luxurious Four Seasons experience I anticipated. The prime location seems to be carrying this hotel, but that alone cannot sustain its reputation. The most egregious issue occurred at the end of our stay. After realizing we left our baby’s pacifier in the room, we asked a housekeeper to assist with accessing it. We waited patiently by the elevator, but when we walked to the room, we encountered a security guard—a bald man whose behavior was utterly deplorable. He was rude, unprofessional,

The very best property I have ever stayed at. My wife and I remain speechless with the quality of this property as well as the amenities.

Absolutely beautiful beach and property! Would recommend! ABC store close for reasonably priced food!

We gave an overall review of 3 stars because of the management on duty. When we checked in, our room was booked through Friday, but we had previously communicated that we would be checking out on Thursday, one day earlier. The mgmt refused to work with us and charged us for the extra night. No reason given, just no. We came in for our son's wedding (on property) and had several rooms, plus the cost of the wedding. We spent $$$$ throughout the week. They could have easily made up the $1900 for our room in several ways, but just said no. The staff was amazing, but the management doesn't have the same work ethic as the staff they employ. We will choose another property next trip.

This is my second time to stay at Four Seasons Ko Olina. I didn’t get the room upgrade like my first time but still it was a goos stay. Its quieter than Waikiki area. It’s a good place to rest. The welcom card shows a small gift in my room but I couldn’t find it. I was wondering what it was but I forgot to check with a concierge.