Red Roof Inn PLUS + Gainesville

Location close to the Gainesville VA Regional Hospital Plenty of restaurants nearby and to I75 for ease of travel.

I really hate to complain, but the air conditioning in the room was set at seventy two and never reached eighty had a restless night of sleep. Due to the heat

Roaches , I need to iron and the ironing board was the filthiest that I ever seen on a ironing board

Nothing place had infestation of roaches & would not do anything about it!

Roach infestation in rooms, poor customer service, and phone in the room did not work!

All' arrivo dall' Italia, dopo un giorno di viaggio alle ore 23.29 circa, l'addetta della reception mi ha fatto aspettare 30 minuti perché non trovava i dati del mio pagamento effettuato settimane prima su booking. È stata paziente ed ha risolto poi il problema assegnandomi una buona stanza, però resta il fatto che dopo il viaggio e la stanchezza accumulata anche lo stress di questa situazione non sapendo se potevo soggiornare o meno, con il timore che il mio pagamento poteva essere stato intercettato da canali poco sicuri mi ha creato un po' di tensione. Non sono riuscito a capire perché a loro non risultasse il pagamento, cmq l'importante è che alla fine sono riuscito a Fare il mio soggiorno. Cordialità

Nothing really . As I was checking out a very nice person helped me with ice machine. One on my floor didn't work.

Time I waited just to get checked in. Seemed like 10 minutes or so. Ice machine on my floor wasn't working. Some type of bug looked like water bug crawling on night stand. Felt like something crawling on me all night. Very loud music coming from somewhere. Reported it . It stopped not sure if at local bar or where coming from.

Close to destination. My kids liked the pool. Close to restaurants and shopping

Everything was bad the room and the whole hotel was very dirty

The cleaning

Location

Stayed 6 days, room cleaned only once. Asked cleaning lady on two different occasions ig she was going to clean my room. She responded in limited English, “No time. I busy. Maybe tomorrow.” Very uncaring and poor customer service. Transients hanging around parking lot.

La ubicacion esta excelente y la infrarstructura tiene mucho potencial

El piso del lobby y las habitaciones estaban bastante sucios, el baño era un desastre, tenía moho en varios lugares y la habitación tenía un tremendo olor a humedad. La Internet no servía para nada

G

Nun

Maintenance

Staff was very friendly and knowledgeable

Hotel felt dirty everywhere. Lobby and floor rugs were very dirty. Hotel needs update as walls are dirty, baseboards are dirty. I didn’t want to walk barefoot in room.

Location

The room smelled damp, the bathroom had mold in the bathtub grout and the toilet area smelled of urine, the sink was clogged, and the elevator was full of dust. The mini-fridge in the room wasn't cooling properly and the air conditioning It wasn't working properly either. It was hot at night.

Nothing

Very old and outdated building, the celling cracked and dirty.

No problem with the room .

I like to take the stairs instead of the elevator since it was slow. The stairway looked like it had never been cleaned and smelled.

Location

Property was unclean

The staff tried their best.

Very run down. Not clean. Room was full of love bugs.

Location

Smelly, stinky rooms. Not worth the price.

The sheets didn’t appear to be cleaned, or if they were clean, perhaps left in the dryer damp because they had an odor. The bathroom had dusty nasty vents. Plus, I didn’t feel that the building was super secure. Noticed people leaving wood chips in the security side doors so that they could go in and now without a key. I didn’t find that the staff was very friendly at all. Seem more interested in looking at the computer than looking up as you walk up to check out or check in. I don’t recommend staying here. Advertise as new rooms, but there is nothing new about the rooms whatsoever. At least the one we stayed in on the first floor.

The room was filthy. Bed was broken. Blood on the wall. Hair everywhere. Ac was VERY loud. Bathtub didn’t drain.

No breakfast served just coffee There was a wildfire and my family was mandatory evacuated and our dog. I appreciate that the reservation process was easy to get thru and that you accepted our dog. Thank you

There was a lot of guest who did not pick up there pets poop and I feel that the staff should step in for the bad pet owners to insure the grounds area is clean and sanitary

Na

NA

Good location, they gave me accomodations for my mother. The place was clean and the staff very nice and attentive

The bathroom courtines were very old and hanging improperly. But still good service

Check in very easy. Good location close to highway.

Room smelled of bleach and not very clean.

Clean

Nothing

Comfortable pillows.

Lack of shower soap/shampoo for 2 ppl.

Nothing

Not clean; curtain half hanging off rod; furniture pushed all the way against wall like someone could not be bothered to move it back into place (either guest or hotel staff)

The room was ok, but the bathroom no.

The shower was straight from the floor and I didn’t have sandals, and I didn’t want to step on the floor. It was super uncomfortable to take a shower.

Convenient location.

Rude front desk attendant, room was very dirty (cat hair all over), and the hallways smelled like cigarettes.

The room was clean

Location

Good inexpensive hotel conveniently located. Dog friendly with areas to walk them

Staff was great very friendly

So dirty found a roach crawling around the room floors dirty we couldn't put our things away the drawers all had water damage

Not helpful at all when we needed to change the booking for a family member.

Beds were comfortable, place is a little run down and showers are not the greatest . It wasn’t a 300$ stay like I paid for (1 night). But staff was friendly

Hotel rooms just look run down.

Location

drunk people drinking in the front parking lot. Security and management didn't noticed it. I had to tell the manager about it and after that she sent security . It was unbelievable they didn't noticed that since it was happening at a short distance from the entrance to the lobby. We didn't feel secure.

Gave me a double bed when I booked a king size bed

Localización buena

Perdimos mucho tiempo haciendo el check-in, empleado sin experiencia. Camas chicas No podía hacer café

The staff was very friendly. Very good customer service

They need to vacuum the hallways and the elevator. I don't think the elevator has ever been cleaned

Ótima localização.

Elevador esteve quebrado por 2 dias.

Location was nice and room set up the front desk staff was nice

It wasn’t very clean. Seen trash under the bed and hair around the bathroom. The carpet in the hallways looked dirty and worn. Also the elevator scared me it took forever and made a lot of noise.

The location was great!

Some sketchy people hanging out in the parking lot. Someone left there dog in the car!

The mattress was extremely uncomfortable, one side was sinking. The windows were terrible, simple 1 glass layer old looking windows. This hotel is very close one to a very busy I75, like highway, very busy 24 hours. You were hearing all the noises, all day all night. We have booked for two nights, but we didn't wanted to spend the second night because of the uncomfortable situation, and left. I wish I took pictures of the windows and bed.

Affordable price and pet friendly.

Should have coffee bar, cover fitters,linens and blankets were stained (didn't look hygienic). Should have Netflix which is not included.

Everything

Very clean

It was overall a comfortable place to stay

It was inexpensive and pet friendly..

The bathroom door was badly warped and rusted on the bottom making it very difficult to close all the way. Also, in the bathroom between the door and tub there was a large vertical area on the wall that looked like it had rotted away and was black inside. Unrelated, but the sheets were very scratchy as well..

Everything

Everything was great

Value value value!! Clean too!

Clean, easy to locate, close to food

Nothing

Old room, chips in the wall, bathroom needs repair, shower and tub had chips on it. Floor is peeling up in corners. overall room needs major repairs. Main window is cracked.

It’s very clean, very quiet and very comfortable

No breakfast

Location

The beds, the smell of urine in the elevator and not clean.

beds were small for 2 people.

Wasn’t able to stay so i didn’t not like it

The staff was very rude & unprofessional

Roaches roaches

Huele a cigarro y mucho cloro

Wooden floors in rooms! Great beds. Clean smelling

NO breakfast offered.