Polka
Polka, Markthallenbrücke, 4002 Basel, Switzerland- Public Art
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Modern & Convenient Location
Located just 150 metres from Basel Main Train Station, Metropol Hotel offers a modern stay in the heart of Basel. With easy access to the airport shuttle bus and a short ride to Basel Messe convention centre, our non-smoking hotel is the perfect choice for both business and leisure travelers.
Comfortable & Well-Equipped Rooms
Experience comfort in our bright and soundproof rooms equipped with a flat-screen TV, minibar, free coffee/tea maker, and a modern bathroom with toiletries and a hairdryer. Stay connected with free wired internet access in select rooms, all connected to a central ventilation system for a pleasant stay.
Convenient Amenities & Services
Enjoy a 24-hour reception, on-site private parking garage, and complimentary internet station in the lounge room for your convenience. Whether for business meetings or leisure stays, Metropol Hotel ensures a seamless experience for all guests.
Book your stay at Metropol Hotel now for a memorable experience in Basel.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
18 sqm
City View
In-room amenities
1 Queen Bed
172 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Queen Bed (150-160 cm wide)
Room details
16 m2
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Lage und Preis
Alles einfach, zweckdienlich, aber sauber
Sehr sauber, gute Lage. Badewanne habe ich geschätzt.
332.- für 2 Übernachtungen fand ich für mich teuer.
Posizione comodissima per raggiungere il centro sia a piedi che con tram gratuito.Colazione con molta scelta.
L: emplacement est parfait.Le personnel (On est arrivé malheureusement très tard donc je peux pas trop faire de critique la dessus)Mais la personne que j'ai croisé a fait sont travail et elle était sympathique.
La chambre était comme un retour aux années 80..Mais propre, confortable avec des WC au sol a Carreaux noire et blanc.
Staff was awesome!
Rooms were very small
Lage super dicht am SBB , Busse und Straßenbahn.
Zimmer zum Hinterhof war okay, aber dass ein Kompressor oder ähnliches alle paar Minuten laut ansprang war etwas lästig. Besonders wenn es warm ist, keine Klimaanlage da ist und man das Fenster nachts auflässt.
Close to the train station
Dichtbij treinstation, goede koffie.
Airco hing er voor de sier, het was veel te warm op de kamer.
Dichtbij het SBB basel
De prijs voor de kamer was echt te hoog voor wat je krijgt
Friendly helpful reception
Lots of stairs up to reception as we are a bit older
Dagtickets voor gebruik openbaar vervoer waren inbegrepen in de kamerprijs.
Останавливаюсь в этом отеле не в первый раз и с удовольствием вернусь опять. Персонал делает все для того, чтобы ваше времяпровождение было комфортным. Все работники невероятно приветливы, встречают отдыхающих непременной улыбкой, терпеливо отвечают на все вопросы. Есть русскоговорящие. Особо хочу поблагодарить Геннадия, который в первый день помог решить нам некоторые проблемы. Завтрак очень хороший, но однообразный. Уборка производится ежедневно.
Для меня единственным минусом было наличие ступенек при входе в отель, с багажом подниматься сложно.
Clean. Comfortable beds and pillows
No soap or shower gel in containers
Super convenient, really comfortable and a delicious breakfast
I give 2 stars for it's convenient location and the pleasant staff. The room was a different story. The morning after the first night I noticed large stains on the duvet. I thought the water in the toilet was just yellow but upon further inspection I realised it was a build up of dirt from not being cleaned properly. On the flush there was marks as if someone scribbled on it with a red crayon. There was a hole in the curtain. As we were only staying 2 nights we settled to having the room cleaned. It shouldn't have been like that in the first place.
The Metropol Hotel is conveniently located almost across the street from the main train station. Staff are friendly and courteous. Our room was clean and comfortable. Breakfast is available at the restaurant of the attached Euler Hotel but we chose to go to a nearby coffee shop in the morning. There are coffee shops, restaurants and parks nearby, however, the more interesting area is the old town with bridges, museums and the cathedral. We were given transit passes which enabled us to travel to the old town easily via tram 8, as it's otherwise a half-hour walk and return is partly uphill. The Metropol Hotel was perfect for our one night stay after we returned from a river cruise. We chose it for its proximity to the train station for onward travel to Zurich the next day. It took us 3 minutes to walk to the train station.
The hotel is very conveniently located, and the room was clean, recently renovated and very comfortable.
However, the breakfast was disappointing. Despite being charged separately, it was very limited, not particularly tasty, and certainly not up to the standard one would expect in Switzerland. The breakfast area itself is small and poorly serviced, with piles of dirty dishes left on the tables.
The location is excellent, just at the railwaystation and opposite the tramstops. Personnel was very friendly and helpful.
Metropol hotel is a bit old style from 1970-80ies. I don’t like full carpeting in the room. It is unhygienic.
Locația, micul dejun si curatenia
Lipsa aerului conditionat, existenta unui frigider nefunctional
Ligging
Slecht toegankelijk met bagage: veel trapjes. Onverschillige reactie van receptie. Geen airco dus snikhete kamer. Bed waarvan je maar één kant zonder kruipen op kon. Douche in bad.
L’emplacement idéal à 2 pas de la gare de Bâle pour un week-end de découvert . Le personnel est très agréable . Le petit déjeuner correcte.. Terrasse sympa .
Pas de Clim. On nous a emmené un ventilateur sur demande.
Location
No air conditioning (which I had booked for), breakfast in next door hotel was poor
Definitely not a 4 star as stated. But it's clean, very convenient, good staff and spacious rooms. On the down side, there's no AC and a bit of street noise.
Nahe vom Bahnhof, schöne Zimmer, freundliches Personal
Kühlschrank mit Schimmel innen. Nicht gereinigt
الغرفه لا تحتوي علي تكييف
De kamers zijn erg gedateerd. Zeker geen 4 ster waard. Geen airco.
Personeel is zeer arrogant en onvriendelijk. Er is nooit iemand achter de bali. Je moet ze echt gaan zoeken.
Aproape de gara
Parea destul de vechi
ottima posizione
il locale per la colazione era un pò angusto e assolato
Bardzo dobra lokalizacja
Was exactly what we expected
Nothing it was all very good
Not much
The room was not clean or properly ventilated
Location close to railway station.
The lack of air conditioning.
Nah am Bahnhof, ich hatte um ein ruhiges Zimmer gebeten und es auch bekommen.
The location was close to the train station and many trams and buses, but also walkable to the old. City areas and Rhine River. Appreciated the Basel City transit card, especially for the free bus to the airport. Also liked the bed, pillows and shower.
We had no complaints. We didn’t realize we would be staying over a large festival weekend, but that didn’t impact us much. Not much could be done about 102 degree temperature.
Everything
Noisy with the windows open
Location, cleanliness, comfortable beds
Little to no air conditioning in the rooms
-odlična lokacija in čistoča, - prijazno osebje, ki je prisluhnilo moji pritožbi, - upgrade sobe, ki pa je nisva ravno čutila
-pri zajtrku ni bilo nikogar, ki bi dopolnjeval hrano: zmanjkalo je kave, ni bilo sadja, od jajc je ostala ena žlica. Nedopustno za hotel s štirimi zvezdicami- - premajhna postelja in slabo delujoča klima
location is good
breakfast place is dirty besides breakfast is bad, towels are always missing , rooms are stuffy
La gentilezza e professionalita della signorina al check in
Pulizia, i telefoni indicati in internet e sulle.porte di ingresso non sono operativi e il personale non risponde ai campanelli
Die Lage ist top. Der Hauptbahnhof ist nur 5 Gehminuten entfernt. Die nächste S-Bahn-Station erreicht man in 3 Minuten zu Fuß. Das Zimmer war schön und vor allem sehr sauber. Absolut zu empfehlen! Sehr freundlicher Service⭐️⭐️⭐️⭐️⭐️
Keine Kritik Punkte
The location
I recently stayed at Hotel Metropol Basel to attend the Art Basel and was somewhat disappointed by the overall value for money. While the location is convenient and the staff were courteous, the hotel did not meet my expectations for a 4-star property. The rooms felt dated in terms of design and furnishings, and the carpets contributed to an older overall impression. One of the main drawbacks was the air conditioning system, which is centrally controlled. As a result, the room temperature was too warm and could not be adjusted to a comfortable level. Considering the room rates, I expected more modern facilities, better climate control, and a fresher, more contemporary atmosphere. Overall, the hotel is acceptable for a short stay, but I do not feel that the quality and comfort justify the price charged.
Рядом с вокзалом.Близко к центру города.Бесплатный транспорт.
Не первый раз в этих гостиницах.Но в этом году очень дорого.
Tout
Lage neben Bahnhof super, ÖV Tickets bekommen, Zimmer u. Frühstück für 3 Sterne Hotel ok
Mondpreise während Art Basel Tage
All
Nada
Curat,mic dejun cu de toate
Saltea pat tare
Location
No air conditioning
L'emplacement est vraiment idéal et très pratique.
Nous avions une chambre double et il y avait un 3ème lit (pliable). Nous avons demandé 2 fois de l'enlever mais cela n'a pas été fait...trop compliqué nous a-t-on répondu. Pas très professionnel comme réponse. Concernant le petit déjeuner il était servi également au 8ème étage. L'hôtel semblait plein et une seule personne pour le service qui n'arrivait pas à suivre pour débarrasser les tables et remplir le buffet. Dommage
Location and the staff were the outstanding features
A localização é ótima, a cama e o banheiro são bons.
O hotel não tem ar condicionado e o quarto era muito quente e abafado. O cafe da manhã custou FR 19 e era bem regular. Achei caro pelo que ofereceu.
Huone oli siisti, sänky hyvä
Aamiaistarjonta oli suppea. Huoneissa ei ollut omaa ilmastointia.
Die Lage direkt gegenüber des Bahnhofs und gleich neben einem schönen Park. Innenstadt und Einkaufsmöglichkeiten zu Fuß zu erreichen. Freundlicher Empfang. Für den Hund war eine Decke und Wassernapf bereitgestellt.
Die Kosten für einen 4kg nicht haarenden Hund liegen pro Nacht bei 18€. Der gleiche Preis wie bei einem großen Hund. Das finde ich etwas viel. Gut wäre generell, dass die Preise für Haustiere bereits bei der Buchung angezeigt werden. Das wäre aber ein Thema für Booking selbst, diese Funktion einzurichten.
駅近、トラム便利。観光しやすい
部屋は広いし、眺めも良かったが、コンセントが壊れて使えなかったりフロアースタンドがつかなかったり、窓が閉まらなかったりで部屋替えしたりが残念たった。朝食もよいしよかったのどが。フロアーでリンゴなどいただけたりして良いホテル
Location to public transport was exceptional
Nothing
Lage
Nach dem Reparaturen der Beleuchtung im Badezimmer war ganze dreck auf unsere kosmetik und pflege Produkte.
La ubicación muy buena ! La cama muy cómoda
El aire acondicionado no funcionaba no hubo ni mando o aparato para encender había calor por la noche y teníamos que abrir la ventana que afuera era mucho ruido! El desayuno era lamentable y no es culpa de la chica porque pobre estaba sola no daba basto no hubo ni platos ni vasos ni desayuno variado ! Muy caro lo que es un hotel de 4⭐️
Отель расположен в 5 минутах ходьбы от вокзала. Чисто в номерах, удобный матрас и подушки, белоснежное постельное белье и полотенца. Есть капсульная кофемашина с капсулами. Качественные гель для душа и шампунь. Отзывчивый персонал.
Чтобы зайти на ресепшен, нужно преодолеть 13! ступенек. С тяжелым чемоданом это было совсем некомфортно!
La proximité du centre
L’hôtel mentionne 4* mais pour nous c’est plus un 3* Pas de climatisation qui fonctionnait Chambre super petite, alors que nous avions réservé une chambre confort !!
Super Lage, nettes Personal, Ideal für einen Kurzbesuch in Basel
Centrale ligging ook t.a.v. openbaar vervoer
Voor 50 kmaers slechts 1 lift, geen inloopdouche maar in bad. Ontbijt was niet best en werd nauwelijks aangevuld
Стаята беше просторна, беше чисто. Леглото е много удобно. Хотелът на на 3минути пеша от жп гара SBB. Трамваите до центъра също са до хотела. Пеша до центъра е 15мин. При настаняване ни дадоха и карта за градския транспорт за целия ни престой, която включва и автобус 50, който е до летището, както и отстъпки за различни музеи, зоогическа градина и тн.
-Няма
L'emplacement
L'hôtel, le petit déjeuner, rien à voir avec ce qu'on pourrait s'attendre d'un 4 étoiles
Direkt am Bahnhof, Frühstück gut
Zu laut, leider kaum Zimmer mit Dusche, sondern mit Dusche in der Wanne, zu kurz und rutschig. Für a ältere Personen nicht zu empfehlen
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.83/10Overall reviews indicated cleanliness but also mentioned issues with some rooms being outdated.
Service
8.3/10Reviews reflect positive interactions with staff, though some complaints were noted.
Location
8.84/10The location is highlighted positively, being convenient for transport.
Room Quality
7.29/10Mixed reviews about room comfort and design; some expressed dissatisfaction.
Amenities
7.82/10Amenities mentioned positively, though some needed improvement.
Value for Money
8.28/10Affordability and value were generally well-regarded.
Food and Beverage
7.83/10Breakfast and food quality received positive mentions.
Overall Experience
7.8/10A solid experience noted, with room for improvement.