Rookery Hall Hotel

This hotel is really lovely, the staff were exceptional and my only negative is that I didn't get to stay longer!

This is a wonderful hotel. We had a terrible journey getting to them and phoned to say we would be delayed. When we arrived they had upgraded our room to make sure we felt cared for. Wonderful staff

L

Nice getaway

Really enjoyed our stay. The staff were superb and a credit to the hotel! Would definitely recommend.

It was what we expected, and met our requirement for an enjoyable 'catching up' weekend in a new area.

We had a fantastic stay from start to finish. Ella was amazing, she ensured our stay was perfect. It was our 20th Anniversary. Ella is an asset to Rookery Hall and Hand Picked Hotels. Thank you Ella.

Perfect in every department food should have Michelin Star top quality

Lovely welcoming and efficient staff. Room was great and lovely meal

Sorry found the pool area too hot and very noisy from the water jets on and the acoustics. It would have been nice to have an outdoor area by the pool with sun loungers. All the staff are so polite and well-trained, and this seems to be across the group. You should all be very proud of this, and we will be back.

The staff were excellent and the property was perfect. I will definitely be back.

Staff was incredible. So friendly, helpful and efficient. We will stay here again and tell our friends.

We had a wonderful stay for my wife’s 60th birthday. Great room, service and attention to detail. All the staff are very helpful. Had an excellent meal in the restaurant and enjoyed the fabulous spa facilities. Highly recommended and will definitely visit again

Everything was fantastic from the time I got there to the time I left the staff was wonderful and the property was scenic!

The staff could not have been better. My daughter left a gold necklace in her robe pocket at the spa and they found it and returned it. We had an early start and they provided a lovely packed breakfast. Reception staff were so kind and the check in process fluent. Parking was simple and the room beautiful. We hope to return.

The lovely Magdalena (Mags) on reception was very welcoming offering a glass of champagne whilst checking in. She upgraded our room, helped with our bags and showed us round the room. The room was beautiful with tea/coffee facilities and fresh milk in the fridge. Toiletries were very nice. The bed was huge and super comfortable. I would highly recommend this hotel.

This is our go to hotel when we want to relax and be spoilt. There is nothing we would change and the most important thing for us is consistency and this hotel is consistently excellent

Superb service, friendly efficient staff, excellent food and drink, very comfortable room with lovely view of garden. Would definately stay here again.

Everything we hoped, a wonderful hotel, very well maintained, with helpful and friendly staff. ( I’ve just told my friend that it may be the nicest hotel I’ve stayed in, in England!)

Lovely dog friendly hotel in a beautiful setting. All staff were welcoming and friendly. Dinner and breakfast very good (eat in dog friendly area at the bar). Did not have time to use the spa and pool.

Nice place. Bit expensive for what you get. The rooms are quite average. But service is excellent. Food is great as well.

Had a absolutely wonderful experience staying here the food and service was fantastic, definitely a beautiful experience,, definitely will be back to en the spa and treatment s , this place is faultless

Beautiful hotel,full of period features, nothing to much trouble for the staff, views over the rolling Cheshire countryside, fabulous food, highly recommended.

The service was impeccable from Rebecca on reception to Tom service and spa team it was effortless to check in both at reception and spa area and nothing was too much trouble My massage with Kelly was also superb The room was fab and the food was spot on highly recommend a stay!

Fantastic stay and this luxury property. Set in beautiful gardens with great facilities, but made even better by the happy and welcoming staff.

Gorgeous hotel, the staff here are amazing and can’t do enough for you.

Jayne and I loved our stay Staff are fantastic ready to help in any way they could

We always have a lovely stay here and this is mostly down to the excellent staff who make it there mission to cater for your needs. When tou have any issues they deal with them instantly. recommendations are taken serious and of the two things i mentioned on my last visit was delighted they had been implimented. Well done again to all another fabulous stay

Me my wife and 7 month old son have just spent 2 nights at Rookery Hall Hotel and it was amazing. The staff were all so friendly and couldn’t do enough to help. Even getting a cot, bottle steriliser and blankets for my son. The spa treatments are also amazing and well worth the money. Highly recommend the hotel and look forward to staying again in the future.

Rookery Hall is a stunning place to stay in the Cheshire country-side, I cannot recommend it enough. The staff were an absolute delight as are the views and the food/wine.

we wish if there were more choice for the dinner menus,

Service was very good and nice facilities but over priced for what it is.

Excellent quality of food, excellent attentive staff, very peaceful and tranquil environment. Quality of accommodation was excellent.

Only negative, chilly bathroom room #23 but it's England! ALL staff outstanding, particularly Dan (bar) and Etta (dining room).

Thoroughly enjoyed our stay. Very peaceful and relaxing environment with amazing food. All staff were very friendly and attentive. Can’t wait to stay again.

From start to finish the level of service was absolutely amazing. The spa was clean and welcoming, with even a last minute treatment booking slot for both of us which was a lovely treat. The seasonal menu option looked amazing but we opted for more casual dining in the bar/lounge area where all the staff were super attentive and went the extra mile for my girlfriends birthday surprise. Feature room was amazing! Everything so clean and comfortable with the extra added view of the garden. Definitely recommend to anyone considering but maybe book some treatments in advance if you don’t have the same luck as we did.

The room in the hotel was awful - no better than a travel hotel - we laid £360 for the night and was very disappointed indeed - had we booked direct through the hotel we could have had a beautiful room for less or the same price - I have lost faith in booking through hotels.com

Incredible post Christmas one night escape with the hubby. Lovely stay, comfortable room.

Stayed here many times previously before covid always relaxing. Many upgrades to decor, bedrooms and bar area Having use of the spa makes the stay perfect.

Great Stay Only small point they offered a turn down at 7 pm this never happened But good dinner and stay was very comfortable

Absolutely wonderful hotel and even better restaurant. Having stayed elsewhere in the area recently, I moved to this property the second week of my journey. Even though both hotels were rated similarly, I can tell you there is no comparison. The attention to detail here is top notch in everything they do from the grounds, rooms and common areas to the staff cleaning your room. In my opinion he restaurant is worthy of a Michelin star for their creativity, quality and service. Try the tasting menu with the wine pairing for an amazing culinary experience.

The hotel was lovely, clean and the staff couldn’t do enough- really excellent service. Good COVID measures in place too. We ate in the restaurant and the food was really good. Overall a great stay and would highly recommend.

Despite air conditioning not working in the room was an amazing trip away. Food was out of this world, facilities were great and little touches for kids like cookies and milk at bed made it magical

Lovely setting, convenient for touring area and visiting friends.

Perfect overnight break. Staff were professional and friendly. Bed was very comfy and the spa was quiet and very clean.

The staff team were all very friendly and couldn't be more helpful with any request we had.

Great stay, friendly and professional staff. Food was amazing too. All the facilities were on hand and exceptional. Highly recommended. Will definately return

Felt service a bit haphazard and was a little disappointed with food, guess expectation was too high. But room clean and hotel grounds nice. Staff at reception very friendly.

The hotel room has the rear of the building had fabulous views across the Cheshire countryside. The quality of the service was excellent and the food, imaginative, beautifully presented and a really good standard. Breakfast was good but let down by airline standard pastries but the service again was professional and friendly. The TV in the room was standard hotel fare with no HD channels - disappointing given the price point of the room. The hotel take the full payment in advance - with Hotel.Com having nothing on their website to this effect which felt very misleading. The spa facilities were good, clean and well maintained

Lovely break, in the countryside, pool and spa on site

The Good - Rooms very comfortable and clean Swimming pool, sauna and steam room facilities excellent The Bad - Lack of spa treatments for residents (only 2 slots available in 3 day stay) Really poor service in the restaurant. Food not as ordered or items forgotten and very slow service

Very relaxing , had a balcony which was a surprise and lovely . Loved the pool, sauna + jacuzzi . Lovely evening meal + breakfast with good service

Really friendly and helpful staff

Amazing hotel with great food and fantastic views, and a character building

Fabulous 3 day break with spa massage really relaxing

I feel that the menu could be improved as it does not fit in with the overall great hotel

The service was incredible and all staff fantastic, couldn’t fault a single thing

Lovely hotel. Nice and clean. Friendly staff. Service at breakfast was a bit lacking in basics on the table and having to ask to order and for ask for toast 3 times. . Swim times for children very restrictive as by the time had breakfast we only had half an hour to swim with our little boy on Sunday unless we waited 4 hours. Overall nice stay.

Hotel situated in a lovely rural setting. Staff are friendly. We stayed in the old side of the hotel, room very tired. Buffet breakfast catering for all tastes was plentiful, however hot English buffet was cold

Had a lovely time, we used the spa facilities as often as we could during our stay and enjoyed the bubble bed in the hydro pool. The grounds are spectacular and the staff are friendly and helpful, especially our lovely 'Portuguese' lady in the Restaurant

Rooms were very nice. Beds are very comfortable, overall very clean and well presented. The only thing that wasnt right was the air conditioning was on automatic and would not be set lower. The bedroom had the heating on all night which made it difficult to sleep. The food and breakfast was nice however the service was a little slow. We waited 30 minutes for eggs on toast. The spa however was lovely. My pedicure was amazing and Karen who took care of me for the hour was lovely and so friendly. The facilties here are great. I wanted to stay longer. Overall quite happy with the hotel but small things just could have made it better.

Amazing room and stay didn’t want for nothing, was starving about midnight and the reception gentleman got me a coke and biscuits and crisps. Breakfast was amazing and dinner was stunning also

Nice facilities, and room. Breakfast was nice, however it took an hour to have breakfast due to the slow service. It seemed they were short staffed

Overrated Drinks expensive Will not be returning Worst hotel I have been to

The hotel looked great on arrival and even the room was large. But when i ran a bath hair floated from the plug so i abandoned that and went to the shower to find more long dark hair. After my shower i was sitting on the bed when i felt something on my shoulder i moved to bat it off and it stuck to my wet hand. It was a large clump of dust debris which had beencollecting on the top of the headboard so when i saw where it came from and how dirty the room was i started to notice ore and more dirt.

Friendly check in, great spa facilities. Comfy Bed, spacious room. Fantastic breakfast

Lovely setting and very nice building with lots of old features. There are separate buildings meaning that some rooms need to be accessed by going outside, as does the spa and pool. This is fine unless it's cold or raining. The food was very good and beds comfortable, everything to a good standard. The thing that was not was access to the pool for children which wasn't made clear to my husband on enquiry before booking, despite asking. When we arrived and found that children weren't permitted in the pool from 5pm and only allowed in the following morning from 9-11, that basically ruined our evening. The whole idea of us having a stopover with our daughter here was a treat for her too, and this was a great let-down. The pool wasn't particularly busy, we were with one child, and there was one other couple with the same complaint and one child. If you have a policy like this please make it plain at the time of booking. I don't appreciate spending a couple of hundred pounds for this kind of experience, and had we known, we would have either booked elsewhere or not made the stop off at all. While the reception was very apologetic, there was no offer to make up for this inconvenience. Hence the average review, which is a shame.

Lovely hotel in the country. Great facilities

Anniversary night away - big room and bathroom! Lovely pool, sauna and hot tub - didn’t have time for a spa treatment sadly! Food delicious and service was excellent throughout the hotel. Soft furnishings slightly “tired” but good quality

We went with friends and we were all delighted with every aspect of our stay. One of our party required gluten free food and this was provided without any problem. Rooms impressive and all staff exceptional.

Excellent customer service, a wonderful warm welcome and a lovely well appointed room. Beautiful grounds and a great nights sleep.

Property is lovely , old and quaint but clean Very fancy restaurant food lovely presentation but burger was too well done and tough

Lovely location, great service , quiet and peaceful stay

Beautiful place, excellent room, excellent facilities, good food and very very friendly and helpful staff! Would return again

Best bed ever!!!

Staff on arrival very friendly. Given room "october" but on entering there were cases already there. Went down to reception and we were given complimentary coffee while it was quickly rectified. The room was very nice, spacious with great views. The bed was very comfortable. The amenities were good. The first night we discovered the room was directly over the kitchen and was very noisey through the floor until about 11.30pm and again from 6.30am. There was also an air conditioning unit outside the bathroom window that was pretty noisey all the time. Overall though this did not detract from our stay. The breakfast was good on both days. Although Thursday morning had more choice on the buffet than Friday. We used the spa facilities on Wednesday evening and all day on Friday. It was nice and relaxing. However when we arrived on Friday morning we were surprised to see the end of the pool where the loungers were being jetwashed. There was water overspray blowing into the pool and over guests. This should be something undertaken when the pool is closed for health and safety surely? My husband booked champagne afternoon tea for Friday. It was very enjoyable. Good selection of food and great champagne and good coffee. A little difficult to find a member of staff to pay at the end though!

The hotel was nice overall, but there was a decidedly fusty smell to our room, and breakfast was a disappointment- the veggie sausages were unappetising, the fruit covered on wasps, and very small portions for the hot breakfast.

lovely setting, all the staff we encountered were very pleasant and friendly. The spa facilities are very good. The cooked breakfasts however were disappointing. We had to return both our cooked breakfast back after waiting for 3/4 hour for it on the first day .. We did inform them at the time and they did agree our breakfast was indeed not cooked well , that evening we found a nice bottle of red wine in our room as way of an apology. However my husbands cooked breakfast on the second day was still not up to scratch ..I stuck to continental breakfast which was nice,

Very disappointed sad to say ☹️

We were there for a wedding on July 26th. We had a large very pleasant room with a huge comfortable bed overlooking the grounds. Unfortunately there was a priblem with the toilet flush. We contacted reception Jess Davues was very hekpful and resolved the problem to our satisfaction

Excellent friendly staff , treatments were mostly in available but it was one night no prob nice atmosphere

Excellent room, facilities and staff very helpful.

A great stay at Rookery Hall. Highly recommended.

Short stay, but room was amazing, we absolutely loved it. Enjoyed the facilities and grounds before we left.

The hotel was beautiful, so peaceful and the spa facilities exceeded expectations. The pool area was clean and not overly busy, even though we stayed on a Friday, and the gym was well equipped, although the range of weights were a little on the heavy side. We didn’t eat in the restaurant but it looked incredibly busy and the bar area, although small, made a lovely cocktail, sadly no Aperol though. Overall we had a wonderful stay at this charming hotel.

There is nothing here that you cant help but like. It is perfect

Staff very helpful, hotel run very well. Luxurious

Lovely room location and dinner. Highly recommended

The location it is beautiful, the service impeccable and the room was perfect for my needs. I had a beautiful relaxing break.

The service at the hotel was excellent. All the staff were very professional and courteous. The bedroom was in the main building. It was a very comfortable bed however some of the furnishings and condition of furnishings were a bit tired. The breakfast was excellent. The downside was having to walk over to the spa outside. The bathrobes were very worn, as were the spa towels and slippers are not provided.

Excellent polite and friendly service from all members of staff. I had fish and chips for room service, best fish and chips I have had for a long time. Very comfy bed / room. I will definitely be visiting again but in a personal role rather than on business.

Amazing stay, food staff and hotel rooms all fab

It was booked as a birthday treat for my partner. We had a very nice night there overall. The staff were very friendly and helpful. Unfortunately with the rain all day and night it meant we couldn't enjoy the local scenery much. Although i was fine with the comfort of the bed my partner found it to be very firm and didnt sleep too well. The food was excellent quality and taste but quite small portions for what it actually costs in my opinion. Overall though id highly recommend the place

Lovely hotel and spa with fantastic views over the Cheshire countryside Staff were very helpful and friendly and we had an excellent dinner in the restaurant with a live classical guitarist that created a perfect ambience

full of old word charm , the spa was fantastic

Lovely surroundings, great location, stress free weekend. Good facilities, just what we needed!

Wonderful retreat secluded quiet place to recharge

Excellent hotel, great facilities and very friendly staff.

The Manager and his staff could not have been more welcoming and friendly. Thoroughly enjoyed every minute of our stay in this beautiful Hotel. Breakfast was delicious! We loved the Spa and hope to return for a full Spa break next time. Magnificent setting, an excellent choice for business, pleasure or Weddings/special occasion.

This is an excellent hotel in every respect but its location: it is further from Nantwich than we realised!