Quality Hotel & Conference Centre Fort McMurray

Slap up help yourself breakfast

A bit too far from the airport to walk

Comfortable clean quiet

NA

NA

The staff were really helpful above and beyond

breakfast was great, coffee seemed a little old, or just a different flavour ?.

Nothing

The staff tried to push me away late at night after driving for 15 hours and I had to book online to actually get a room

Quiet location in Gregoire, and close to green space to walk my dog. Breakfast buffet included was good for this level of hotel.

Short cab ride from the airport

The washroom was clean and modern but the water pressure in the shower was pretty weak.

It was worth the money.

The shower curtain rod was broken. Some more maintenance should be done.

Only thing I was disappointed in was the air conditioner packed it in during the night and then it was too hot, they gave me a different room next day and that a/c was working as soon as I got in the room then cut out with only fan on and it made it unbearable to sleep and it was too late in the day. They tried and I appreciated there efforts but I do think the A/C in both rooms were so plugged up with dust and they kept tripping so the maintenance dept. should be routinely cleaning them

Clean rooms and lots of parking.

Odd layout, dated but clean. Friendly with good coffee.

It’s an older Hotel of wood construction, so you can hear a person above you. The free breakfast used to be better

Easy

Area was generally industrial so not much to see around. Just stayed overnight for a business trip.

Great staff. Everyone was super friendly.

Clean, comfortable, comfy beds; friendly and helpful staff, nice breakfast. Great location. Felt safe.

The pillows are hard and over-stuffed, so glad I brought my own. Hard to please everyone though I guess. $40.00 pet fee for a kitten is crazy! A returnable damage deposit would make more sense.

The staff were great

I always stay at the quality and when I'm in Fort McMurray. They literally have the best breakfast included of most hotels with actual porcelain mugs and steel tableware and actual dinner plates. There's an attached pub to the property and the food. There is always good and the service has always been great. Parking is easy. It's conveniently located. I always stay here. The hotel is older but the beds are very comfortable and it's always clean.

We really enjoyed breakfast, the staff were friendly and helpful. They even allowed us a later check out time. Wouldn't hesitate about staying again.

Bed comfort and accessibility

The warm buffet breakfast was excellent. The gym was nice too.

Great place to stay

The water temperature and pressure for the shower was terrible.

Staff was great. Cleaning of room was good.

Very outdated - my door also did not close with latch. Floors dirty and stained. Everything seemed damaged.

The staff were so wonderful and family friendly. I travelled solo with my 8 year old and 18 month old. My daughter was having a meltdown as I was trying to check out and get my bags loaded in the car and the 4 ladies who were working immediately jumped in and picked up my daughter and tried to soothe her, while the other ladies grabbed my bags and took them to my car. The kindness and love they showed us was so incredible that I almost cried! The breakfast was really great and had a large variety of food. The housekeeper was so friendly and helpful. I will continue to stay at Quality Inn anytime I am visiting Fort McMurray and will recommend for any friends and family in the future.

I stayed here 3 times now while visiting my husband for work and it is always nice and quiet

Excellent morning breakfast!

Was nice, no issues

Location

Room was clean

Parking.

The restaurant “The Den” needs to make better food (Fish and Chips). The fish wasn’t cooked properly and the flour wasn’t cooked properly. It tasted a wrong flour spices…

The hotel was fine, but beginning to show its age. For the cost, I would have hoped for a little bit more.

Friendly staff and clean rooms. Breakfast is a highlight and very good. Only issue was parking when coming back in the evening. There isn’t any reserved parking for hotel patrons only. The bar patrons take all the parking in the evening.

Quality Inn never fails to satisfy us everytime we stay in their hotels.

Very friendly front desk staff. I had my dogs and one peed on the floor while we were checking in and the staff cleaned it up for me without an issue. I will stay here again!

The beds were comfortable and the room was clean. But the front desk help was rude and complained when I asked for an extra shampoo. The breakfast was ok as well.

Staff were very friendly and helpful the hotel is well maintained and clean. We had a great meal in the restaurant, a little costly but it was good

It was all good

Not great

Very happy with my stay! Had a few unexpected changes, and they made it easy and were very understanding of the room changes I needed. Amazing breakfast as well!!

Despite the hotel being a little older, it is clean and the staff is welcoming and friendly. The breakfast is one of the best we have found.

Location

It was a good trip. The hotel is older but very clean and well maintained. They even shampoo carpets!

Breakfast was good

There were a few people outside loitering- it Didn’t feel that safe at times. The parking lot was all littered with garbage

The breakfast was the best that I have had at a hotel, really top notch and this is the only place I am staying in town now. The staff are the best in town and I look forward to my next stay.

The door to the outside didn’t have a lock & the curtains were filthy & all torn. Staff were very kind & helpful.

It was fine for what we needed it for...just needs to be updated inside and out to warrant 5 Stars.

The room, the service and the food were all excellent. it

N/A

As basic of a room as u can get! Bathroom wasn’t clean. There was a wedding and you could hear the music till 2am

Our room was cleaned and the garbage was taken out every couple of days.

The room is very dated,the whole place needs updating,the bathroom especially, ive never seen a toilet so low,pillows are very small and to soft,but it seemed clean i just expected more, the buffet breakfast wasnt the best, bacon very very salty,egg was fake,i only stayed 1 night i found somewhere else for the second night.

Solid Ft McMurray property. Clean rooms, clean hallways and friendly, helpful staff.

Convient

N/a

Great staff - Jessica checked us in quickly & efficiently. Helped us promptly when needed. Breakfast both days was very good. Compliments to that department. Check out lady very nice this morning.

Good location and it was pet friendly but they had carpet in the room which didn't make sense for a pet.

The breakfast used to be excellent and now it's just basic breakfast.

we had a good 2 night stay, complimentary breakfast was great and the staff were excellent! Would stay there again in the future

Service was great. Disappointing that the direct rate from the hotel was 50 more per night compared to the quality hotel website, staff advised me to just book online to get the rate offered. They also had no idea what Club63 membership and discount was. Amenities in the area basic and what you need. Convenience for being off the highway. Great option for pet friendly! Had a room that had a patio door into a great pet area out back of the hotel, absolutely fantastic! One negative was that there was no poop bags left in the dispenser and there was dog poop everywhere, it was quite bad and unfortunate the grounds are not cleaned. Unfortunate as well that pet owners can be so irresponsible. The wifi was excellent. The complimentary hot breakfast was AWESOME!

The parking was almost nonexistent when the pub was open. Limited handicap spaces.

Super friendly staff, clean facilities

Excellent staff Friendly staff Very very clean

I liked Everything.

Nothing to say.

Clean rooms. Wonderful staff. Good on-site restaurant

It was clean and the people were friendly