Microtel Inn & Suites by Wyndham Fort McMurray

Very good hotel for business trip,the rooms are nice and clean and the price is right!The breakfast is basic but good to start the day.staff is very polite and professional. Location in great.definitely staying again.

The breakfast was ok.

We booked because the hotel has a sauna. The actual sauna looked like it was built by a blind carpenter who never sat in or had a conceptual drawing of an actual sauna. Unusable , ridiculous . Getting thousands of reviews on FB sauna page for worst sauna ever built

The property was fairly new and the rooms were a good size and well appointed. The staff at the front desk were all lively and accommodating.

Service was fine. Breakfast was fine, better than average but not spectacular.

Room was extremely small. Amenities were lax. Ie: coffee, microwave, desk space for work. Bathroom shower was too open, and without an enclosure or curtain, it was cold and as a tall person I could not shower without getting water all over the floor.

Nice place, very clean, great staff

Halls were loud with hockey tournament and bed wasn’t the most comfortable

Rooms are clean, staff very friendly,having cookies at lobby for guest is a nice touch, no pool in hotel but I never use them anyway Small little restaurant inside, burgers and pizza

Went for our U18 girls hockey team (Lloydminster). Microtel was a great place to stay! The staff were very friendly. It was a very quick check in as they were ready for us when we arrived. There were gift bags for the girls, which they were excited about after a long trip. We enjoyed the hospitality room to order pizza, watch the Blue Jays World Series game and visit! Breakfast was hot and there were a lot of options. The rooms were clean and beds comfortable. Check out was quick and easy. Thank you for providing a great experience. Will be back.

Nice hotel

Great location

The price was a bit high

Ample parking space. Front desk staff were friendly and cheerful. The room was clean and quiet even though there were hockey teams and soccer teams staying at the hotel. The breakfast was wonderful with so many choices. I will definitely stay there again if the opportunity presents.

Bed mattresses sucks sagging in the middle Very uncomfortable

Great

One night only, the was clean and quiet.

Clean hotel overall

Nice stay. Thanks!

We've stayed here before and it is a nice property. We wouldn't hesitate to stay here again.

The room was large, with a comfortable bed and a nice shower. Front desk staff were helpful and friendly.

Decent hotel

Hotel staff were all very friendly and helpful. Will definitely be back.

Very well run. Everything was excellent.

It was amazing !

Very pleased and happy with all the staff members, they always treat me really well and they handle things in a very professional manner.

Nice hotel

Great place to stay

Friendly staff. Very clean

Good hotel

It’s located in a new area and not much is built around it.

Great clean rooms. Awesome service.

Very nice hotel. Rooms are clean. Staff are friendly. Breakfast was great. Exactly what we needed.

Hotel was nice. It is unfortunately a bit out of Fort McMurray but a very close drive. Room was nice and clean with ac. My only issue was that the sheet that layers the blanked had some green/black stuff along the top where your face would be. Could be a stain or could be mould but was definitely off putting. Noticed it too late to get a change so just kicked the sheet down by my feet for the night.

Such a good stay! Clean rooms, great customer service and added bonus Oilers themed games room!

We have stayed at the Microtel 4-5 times and the hot tub hasn't ever been open. Every time we've had breakfast, there is only one person working so we can't get silver ware etc.

My family and I loved the hotel so much because we were there for my daughter’s treaty days in Anzac, Alberta for the weekend last week , staff was friendly with us, check in was very quick, breakfast room was wonderful , hotel rooms were clean and beautiful . We loved the pictures in the sitting area of the front desk , We will be back for next years treaty days and will be booking back here again

Excellent very quiet clean

The outside needs washing, covered in bird poop. There was a beetle in my shower

Breakfast is not good enough!

Nice place

Very friendly, clean! Small bar to have casual drink after work! Just wish the hdmi worked on the tv. Great parking lot to fit yiur trailers. Breakfast was basic but okay!

Stop

The stay was very good. The hotel has coffee for a morning cup, however be prepared, there is no water supplier - bring your own water. Rooms are small. Abby was amazing to assist with and gave me water. Keep her, give her a raise. Lounge bar food is really good. Shower needs more pressure. Would stay again.

Great hotel, very clean and the staff is fry

Great location. Clean

The room was basic and very tiny. The A/C rattled and hummed very loud to the point it had to be shut off.

The staff were friendly and efficient, the breakfast was only average and the water pressure in the shower was lower than expected. Unfortunately the hot tub was also closed.

Games room and hot tub both out of service. Limited dining times

Pool hot tub?

Found a couple of stains on bed

Great location to airport. New condition. The showers were very good.

Was an average stay at an average hotel, not much sets it apart would ne nive to have a pool or hot tub.

Great place in fort Mac to stay

Property was very clean staff was nice breakfast was good.

Very clean and friendly staff.

The rooms were comfortable and the staff were nice. I was very disappointed with the breakfast and in particular the incredible amount of waste in terms of paper and plastic. I would have appreciated a real plate, glass and cutlery. The location is a challenge, there is nothing in walking distance except a gas station.

Tire d of third-party apps like Hotels.com and service providers like Microtel advertising one thing on their website and then taking no accountability when it’s not available. In assistance listing on Hotels.com indicated Hot Tub, which I booked for. Upon arrival they tell me it’s out order. I had six text sent to me during the week leading up to my visit. We’re not one mention was made of this. Hotels.com did for a little offered me a $50 gift card for the trouble. They don’t understand and they don’t care that is not the point. Too often, hotels, cars, retail, advertise one thing and want to take your money. There’s no turning back and they give you whatever they have, as a customer I am just getting tired of it. Hotel is also loud with neighbours above making noise until I had to call at midnight and people loud up and down the hallway till late to the night

Hotel was nice. Hot tub was out of service. Gym was ok no tv remote and water jug was empty so had to go back up to my room to get a refill. No one pen or paper in room, seems weird as it’s a business suite. Would stay again for sure.

All good

great!

pillows are too hard!

Convenient location that us easy to find and check-in was a breeze...hotel was clean and quiet. Working desk leaves a lot to be desired and was not comfortable to work at. The desk was really not set up for work but otherwise room was quite comfortable.

It was a good stay.

It was a really nice stay overall

The hotel is really nice, the area around it is not, right beside a Burger King and a Shell, and lots of semis park in front of the hotel and run their engines all night. The back of the hotel is definitely quieter, but unfortunately the in-room heating/cooling system is not great - you can't actually turn it off, so it either goes on and off all night or runs continuously with a loud fan. I have never stayed in a hotel with a wall heater/AC that you can't turn off.

Good

good parking, friendly staff, nice room. bed was hard, hot tub & sauna were closed. overpriced.

Satisfied with accommodation's and easy access to other amenities we required

Could use some new towels

It has a little TV lounge and restaurant that provide all one needs without leaving the hotel.

Perfect property. The hot tub/ pool was closed, which was unfortunate, but overall, the place was great.

Very nice for the price however pillows in the rooms could be upgraded.

It has a lobby bar/small restaurant primarily for guests (not advertised on the outside of building) open from 5pm to 11pm with some good food options and TVs.

Staff was friendly and accomodating

Nothing stands out

Very sparse amenities. Hot tub and sauna out of order. No ice or vending machines. No milk or ways to make tea at certain times of the day. Not even bags for your laundry or robes like most hotels have. Beds were uncomfortable and pillows were lumpy. The only staff that were friendly and seemed happy and nice were the staff that did the breakfast. I dont recommend this hotel and will not be going back the next time we visit Fort McMurray.

First off we bussed up our U18AA team from Lloydminster and each player was welcomed with a welcome gift bag of snacks and water. The rooms were clean, the lobby tidy, and the staff incredibly professional and friendly. We also weren’t the only team staying. There was another team of U13’s (guessing) and they looked to be having the greatest time with the games room. The staff were incredibly accommodating for the young hockey players to help them burn off their excess energy. The breakfast was delicious! Waffles, eggs, sausages. The kids were well fed for their game the following day. We will definitely be back for any further games in Fort McMurray, and will recommend this hotel be first choice for all traveling teams we talk to!! Thank you Microtel!!

Great family get together.

This was my first stay at this hotel in Fort McMurray. When I checked in, they did everything they could to accommodate my 2 night stay, including making sure I wasn’t on the same floor as the kids hockey team which included upgrading my room. My only complaint is that the breakfast thats included with the stay, it isnt available before 6:00am which I found a bit inconvenient since the hotel is utilitzed by plenty of oilfield companies in town whos workdays start at 6:00am so having the breakfast available prior would have been better.

Nice place to stay in with clean and fresh beds and floors. Excellent condition with no hygiene. Nicely maintained washrooms. The location of the Hotel couldn’t be better with a nice view of nature just along the highway. Friendly staff and welcoming environment!

Good

Clean hotel - friendly staff - clean and well maintained rooms - love the lounge inside - was able to order room service

Such friendly great service

Such a clean room. I would stay there again

Great place to stay and friendly staff.

good price, clean but limited options to eat

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Hot tub out of service not notified before booking or stay This survey is too long, sum it up. Your asking people opinion, not a book.

Great place to stay, friendly staff, and breakfast pretty good

Good place and service for a business trip. A confortable room to rest after a day of work. You can rest and disconnect after a working journing. Food and drinks are good and bar services are excellent. Algo good location and cab services are good and fast to arrive.

Their "accessible" rooms are lacking in many respects. First the bed is way too high to transfer safely from a standard wheelchair to the bed. The shower is impossible to use unless you can stand. The floor is covered in a very soft carpet, which is makes it very very hard to roll with a wheelchair. The coffee maker is almost too high for even someone that can stand.

Charged me for an upgrade when they said they wouldn’t. When checking out they didn’t put any additional charges on my bill then added them after for a room upgrade that should have been free. No where was it stated that the hot tub and steam room facilities are not in service and it looks like they have no plans to fix them.

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Clean and quiet. Do not have gluten free options for breakfast. Did not receive the room I booked on line (1 queen bed). Pillows are very puffy but the bed is very comfortable. Staff is very friendly and helpful.

The front desk people were very friendly and accommodating. We were able to check in earlier and also have our room earlier which was lovely!

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