B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

We have stayed at B&B3 twice now but on our most recent visit my wife mistakenly left an expensive ring in the hotel room. We managed to contact the front desk (I think it was Arnaud) who whilst still on the phone went up to our room and found the ring. The hotel manager Michael Phillippe stored the ring safely, contacted Peekin and ensured its safe journey back to the UK. 43 days later and my wife was reunited with her ring - Thanks to the very honest & very professional team. The hotel is brilliant in every way. We will be back in April to Thankyou personally.

Excellent location and good value for money. Staff very helpful. Police presence can be intrusive but at the same time makes you feel safe.

Clean rooms and the staff are very friendly

GOOD BREAKFAST, BUTVERY BUSY IN THE MORNING,

The room was clean. It was in fact a disabled person's room ie wet room with large sliding door but it was very comfortable.

Returned here this year at the end of the holiday because the hotel us so clean, the staff are so attentive and the breakfast is great

room very clean,staff very pleasant and good food

Very comfortable room, good shower, secure parking

The staff lovely & friendly / helpful Food nice , had a pitza & chips good price large portion Room clean Bed comfortable good night sleep before onward journey What was a pity there was no soap in bathroom Shaving mirror Broken & glass on side next to it so room hadn’t been checked after cleaning Tv settings - was not set up to watch - ( my hubby’s field is his job ) so was able to resolve . Once brought to staffs attention , soap given , noted that we had not broken shaving mirror , as was that way when entering the room & reported to front desk .

Great hotel located close to euro tunnel and over the road from Lidl and shopping centre and restaurants . Short walk down road to designer outlets . Nice comfortable hotel friendly staff and good value for money . Stay here on way to and way back from Spain in car

Very secure parking

Brilliant service - great place for easy access to Le Shuttle

Great value for money hotel - we were in the 3 star - perfect for an early Le Shuttle train home. Second time staying here and just as goid as before

We’ve stayed at this hotel before but in the 4 building. Didn’t realise the numbers came from the number of stars, but booked no 3 this time. You can see the difference in the rooms and they did feel a bit more basic but only marginally so. The beds were still very comfy and plenty of space in the room. It was all very clean too. We ate in the restaurant too and thought the food was excellent value for money and delicious. Even though it’s a small menu, there was something for everyone. The staff working at the hotel are also super friendly and helpful. These hotels (both 3 and 4) will be where we always stay when we use the channel tunnel in the future. Literally takes minutes to get to or from the tunnel. Massive shopping centre over the road too which you can walk to.

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Perfect for quick stopover for le shuttle

Booked this very last minute as the hotel we’d booked was awful, so we paid a crazy rate for it (not sure of normal price to say if hotels is value for money) Nice hotel, made up of several blocks. Staff very welcoming and helpful, speak English if you need them to. Car park was large and secure (even more so with so many national Police present who are using the hotel for operations for channel crossings). Space for motorhomes. Rooms were neat, beds comfy, shower good and Nespresso coffee machine. Hotel was quiet. Walkable to city Europe and food places such as McDonalds. Wouldn’t book breakfast again (€11 for adults and €5 for kids) as it was rather basic, would get something elsewhere next time. Would definitely use the hotel again if we’re travelling back via tunnel / Calais ferries.

Arrived late, the hotel was easy to find. We were worried reading other reviews before hand as there's different hotels in one but it was very clearly marked with a 3 on. Check in was easy, member of staff was nice and pleasant. Room was clean and big enough for one night's stay. Would recommend.

Really friendly staff, 24 hr check in.

Friendly clean helpful brilliant food room is excellent bed is fit for a king stop here everytime I travel to Europe

The breakfast was ok we were allowed for late check-out. 😀 Wonderful

Excellent location 15 minutes from the ferry terminal. 3 minutes walk to cite Europe shopping centre. Felt very safe with gated parking. Rooms were clean and adequate. We paid over 50 euros for 5 breakfasts bu the food was of poor quality with stale croissants and biscottes- wish we’d gone to McDonald’s across the road!

I have stayed in this Hotel many times now, with my wife, my children and alone - it is the first place past the tunnel and does not look appealing from the outside. In fact it looks like something from the 1970s - but do not let that put you off - The staff, the flexibility make up for the look. The staff are what makes it- want a drink at 1am, no problem, want a pizza for the kids, no problem - want to practice some French- they will speak French even though their English is probably better than your own- -- and the French CRS Police use is it for their meetings and training sessions - it is probably the safest place in Europe- these guys are smart, polite and always around doing whatever it is they do - and I have never felt as safe in a hotel. These guys are fit, armed and look like they mean business. And they are always in this hotel. They do not interact, other than a friendly hello, but you feel very safe. I love this hotel - it may not look pretty, but the staff are excellent and the food, while not fancy is very good value for money. - I have paid a lot more in the UK and France and got a lot less, _ I will stay here again,

Very basic vinyl floor covering noisy night staff dont have room 211 very noisy at night. Breakfast was very basic, just bacon and scrambled egg toast and a few cereals .

There are plenty of car parking spaces, but the room is very outdated, and the power in my room suddenly went out. This hotel is not worth the £133 I paid.

We didn’t pay for breakfast but was ideal when running late on le shuttle and wanting a quick drink and comfy bed, it’s been our 3rd time now and a lovely hotel

Nice clean & friendly hotel, perfect for travelling between France & England as a stop over. Little off putting is the amount of police presence in the car park & after a google it seems they are stationed here due to the nearby refuge camp.

Jefferson, the receptionist was fantastically helpful and helped us through a booking mix up. His customer service was outstanding

The location of the property

Perfectly good for an overnight stay before an early Shuttle to UK. Very quiet room. Basic but functional. Shopping, restaurants, EV charging and shuttle are a few minutes drive but you can't really walk to anywhere easily.

Everything is great, however, the breakfast is terrible for the cost.

Will stay again very pet friendly

Frequent user of B&b hotels.! Good location

Safe parking, basic but clean rooms, the restaurant is decent too

Clean and comfortable accommodation with friendly staff.

Handy hotel for Eurotunnel stopover, used both ways. Ideal parking for motorbikes. Plentiful breakfast. Free bus into Calais center if you have time or walk over to Cite d'Europe for shops snd restaurants. Hotel also does food and has a bar

Great location

Bedroom was a nice size although the shower room was rather cramped. Nice to have a restaurant on site.

Convenient for Le Shuttle. We have stayed here several times, the rooms are good and the staff friendly and helpful. There is a small bar and restaurant area where a decent breakfast is served.

Great hotel, convenient from shuttle exit/entrance

So easy and so close to the euro tunnel terminal. Plenty of safe parking abd very quick to get back to the motorway for your onward journey

Always a great stay.

Hotel OK but room very hot, air conditioning did not cool room at all.

Good for overnight stay after coming off Eurotunnel. Ideal parking for motorbike. Breakfast plentiful. Staff helpful and professional.

We use this hotel quite often and always find it up to a good standard, clean, tidy, helpful staff and excellent breakfast

Efficient and friendly.properly pet friendly. Food not cordon bleu but tasty!

As usual😁

Perfect hotel for Le Shuttle, clean and tidy. Across the road from Citie Europe for food and shopping

Was pretty much what I was expecting. Staff were friendly and helpful and room was was fine. Dog friendly which was a bonus.

The room was very basic. I appreciate it was listed as that, but the aircon wasn’t working, I am sure I was bitten by a bug and it wasn’t great on reflection.

Fab

This is our go-to hotel in Calais. The rooms follow a usual budget formula, but are well designed and have all the essentials. Beds are very comfortable, showers are good, plenty of parking and restaurants nearby. Best of all are the staff, they are all so friendly, welcoming and helpful. They have a bar and small restaurant and reception is 24h which is great for late arrivals. Breakfast is good with great pastries and a few cooked options

Always good

Good convenient hotel for access to the Eurotunnel. Very good for shopping at the Cite de Europe.

Good basic hotel next to cite Europe and channel tunnel. Clean. Friendly helpful staff. Had dinner at the hotel which was good. Lots of choice and plat du jour. Good food. Drinks prices reasonable. €10 for a pint and a glass of wine. We have stayed here several times

We had to move rooms as first room plumbing was broken and room smell intolerable and unsafe. Rooms small, noisy, and air conditioning did not work

Comfortable, clean, staff good. I recommend

This hotel has several buildings and it wasn't clear which block we were in from our booking so we had to drive around for a bit until we found the correct block/hotel - other than that it was perfect for what we wanted a quick stop after Le Shuttle and before driving to Luxembourg the next day

May not be suitable for families as no safe in the lift and people banging your room at middle of the night. Terryfying experience we had as a family on this hotel.

This is very convenient for an early channel crossing. Basic but clean. The bed was comfortable. There was a lot of noise until about 11:30.

Very helpful and friendly staff. We've used the hotel many times.

Great location for tunnel

Safe parking and really nice staff , best quality of these chain hotels I’ve been in

Handy for overnight stop after going over to France via the Eurotunnel, nice restaurant very friendly helpful staff

since changing owners the place seems cleaner and more friendly

We chose this hotel because it was very close to the Le Shuttle terminal, and it was very convenient. We stayed in a family room with our two children, 6 and 10 years. The room was great, two single beds and a double with lots of room unlike other family rooms we have stayed in. It was also quiet and dark, so we had a good sleep. Breakfast was nice with lots of options, and the staff were friendly and welcoming. Parking was free and convenient. We would definitely stay here again if we were travelling on the shuttle.

We chose this hotel because it was very close to the Le Shuttle terminal, and it was very convenient. We stayed in a family room with our two children, 6 and 10 years. The room was great, two single beds and a double with lots of room unlike other family rooms we have stayed in. It was also quiet and dark, so we had a good sleep. Breakfast was nice with lots of options, and the staff were friendly and welcoming. Parking was free and convenient. We would definitely stay here again if we were travelling on the shuttle.

Close to Eurotunnel - like Close to Eurotunnel - busy!

The hotel group have been renamed .This hotel was Ibis now B&B 3.It works very well. The Hotel is close to Le Shuttle and close to the shopping centre (walking distance) A special thank you to the Arnold and Florian on reception. These rooms are clean. Has USB regular and high speed USB connector and a 3-point plus (UK). Great for an overnight stay. Staff friendly. Car park very safe. Will return.

Great stay, clean, tidy, friendly staff.

Convenient for the channel tunnel, easy parking. Restaurants nearby in shopping centre. Staff were friendly. However the room was warm so had to leave window open but lots of cigarette smoke came in from people smoking at front of the hotel

Super convenient for when you are crossing with the Eurotunnel and you need to stay the night!

Near to the tunnel, good value clean and functional

Proximity to le shuttle exit is great. Hotel staff very welcomimg and efficient.

Lovely place to stay very close to Le Shuttle. Everything about this hotel was good. Probably the safest I have ever felt staying in a hotel as was also used by a lot of Police and Border Agents :) Staff were incredible friendly, breakfast was very good. Would highly recommend this hotel. Room was clean and tidy and bed comfy.

Heating control broken , reception changed our room .Meal in dining room was poor

Fab location for some shopping

Great location if you want an early morning get away. Really close to Tunnel. Hotel is modern and clean. Hotel has a bar & breakfast was good we would definitely stay there again.

Safe and comfortable hotel. Easy parking and check in. The rooms were clean and spacious with everything you could need. The staff were friendly and helpful. The breakfast was delicious and had everything you could want - we were spoiled for choice.

Very clean the staff amazing they doing very good job.thank you

Ideal for tunnel / ferry crossing.

Great hotel

Customer Service very helpful

Great pitstop enroute to The Alps. Nice clean large family room, friendly staff, handy for falling off the eurotunnel with great restaurant choices over the road for dinner in Citi Europe.

Everything was first class, except the food. French onion soup (in France) was like salted dishwater. No baguette nor cheese on top. The main course was also lukewarm. We have been coming to the hotel for years, when it was Ibis. We don’t expect Michelin star, but the food wasn’t brilliant. At best, it was ok.

Convenient for eurotunnel.

Very pleasant overnight stay with our dog. Staff were very friendly and the room was comfortable and clean with a good shower. We were on the ground floor which was great for the dog and we could have a drink in the bar with her. Breakfast was very nice with plenty of choice. All in all, an ideal hotel close to the Chunnel. It is also a base for the police so very secure with a gated car park. We will use it again on our way back.

Speedy and efficient Properly dog friendly.

Perfect for spending the night before travelling through the tunnel. Pet friendly, ample parking and 24 hour pizza!

A quick stop over as we were travelling on Le Shuttle - all good, really enjoyed.

FANTASTIC STAFF

Great stopover for travelling on the shuttle. Also loads of shopping and eating options locally.

It was okay for a night, i would say it's passable. Staff were very friendly, breakfast wasn't good.

Great stopover after crossing the Channel. Very dog friendly. Clean and comfortable. Excellent breakfast before a long drive.

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Busy basic clean and convenient for shops restaurants Leshuttle, good family rooms English Tv movies plus free parking,pool table good B&B

Great stopover next to the Eurotunnel. Parking felt safe. Nice friendly welcome from the checkin. Basic tidy clean room. Dinner good value. They had rugby to watch with kept the family happy. Bed and pillow comfortable. Overall very good value

The property was very clean and the room was huge !! Very comfy beds , quiet and very easy to check in with really friendly staff

Good stay, early departure-left my bag in car park, emailed but no response , couldn't get through by phone

Very convenience. It is within a very short drive after the crossing journey.