St. Nicolas Bay Resort Hotel & Villas

lokalita bola velmi pekna, aj cely outdoor bol pekny, dievcata vo vonkajsom bare boli velmi mile a napomocne a taktiez pan, kt. vozil kufre bol velmi mily, ostatok personalu bol len personal :-(

ide o pomerne drahy 5* hotel a vybavenie izby bolo stare, vypouzivane, upratovanie bolo velmi nedokonale /pocas celeho pobytu ostala rovnaka spina v kupelni na jednom mieste/ mali sme polpenziu, kt. som vyuzila LEN prvy den pri prichode, a to bol extremne zly zazitok, velmi zle jedlo na pulte aj na objednavku, jedlo bolo bez chuti, maso, kt. sa nedalo krajat ani jest, kedze som za polpenziu zvlast platila, chcela som ju zrusit a vyuzivat len ala carte restauracie, to mi hotel NEUMOZNIL, dali mi sice vyssiu zlavu v tych restauraciach, ale zlava platila len na jedlo :-(, takze sme opakovane vecerali mimo hotel, v meste, kde bolo jedlo vynikajuce, kedze casto cestujem a vyuzivam slizby 5* hotelov, musim skonstatovat, ze toto bol najhorsi z mojich zazitkov,

Très bel hôtel, tout en pierres Plage privée dans une petite crique magnifique Restauration de grande qualité

exceptional position, views, garden, cleanliness, personnel, owner involvment perfect service, good quality of food exeptional good pastry and sweets homemade very good selection of cheese beautiful beach, always available chairs and umbrellas, nice clean swimming pool the room architecture remarcable and general the village

rather small diversity, especially salads were not so diverse, not always fresh; could do better probably they concentrate on quality, less on diversity entrance and bathroom doors would need refurbish; but not really an annoyance gym rather basic, but well mantained, new equipment, very clean

La qualité du décorum de l'hôtel. La qualité de la cuisine et de la restauration. La qualité du service de toute l'équipe.

A améliorer : la transparence sur les prix aux différentes restaurants, le manque d'ambiance pour l'after-dinning, le prix trop élevé des activités Water Sports. On aurait apprécié que l'eau minérale soit offerte (inclus dans la nuitée de la chambre) compte tenu du prix à la journée de l'hôtel.

Poziționarea. Curtea amenajată foarte frumos. Vila unde am stat.

Mâncarea. Micul dejun foarte slab, chiar și cina. Entertainmentul lipsește, măcar ceva muzică seara în zona mării. Mini barul era aproape mereu gol, uitau tot timpul să completeze. Prosoapele de la piscine erau oribile pentru o unitate cu pretenții.

Exceptional staff, outstanding hospitality, setting, facilities, dining. It was simply perfect.

Everything was outstanding.

È una struttura da sogno, in un posto magnifico, dove sei coccolato dalla mattina alla sera - consigliatissimo!

Tutto perfetto!

Wonderful!!

Very high level of service - the staff was amazing : very friendly and professional from the moment Rania welcomed us. Special thanks to the waiters Alina, Soleiana, Maximos and Marinos !

Luxe hotel op een prachtige locatie met een top zwembad en privé strand. Persoonlijk en super vriendelijk en behulpzaam personeel!

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situation géographique

La présence d'enfants

Everything

Nothing to dislike

The location of the hotel is fantastic in terms of it's position on the coast. A lovely little beach but also sunbeds along the rocks which are a beautiful place to relax. The views are amazing and overall it was a perfect hotel to relax and unwind.

Really good options at breakfast but possibly not quite to the high standards as the rest of the hotel.

The resort was absolutely beautiful! The gym was great, the main pool was breathtaking and the pool side in our room had exceptional views. The spa was fun and the service at the hotel was above and beyond in hospitality! So kind, helpful and friendly, it truly made our stay and allowed us to feel so welcomed.

Good

The weather

Leckeres Frühstück und Abendessen im Restaurant (Halbpension) sowie sehr freundliches Personal. Tolle Aussicht vom Zimmerbalkon.

Schade, dass in der Halbpension nur ein Restaurant zur Auswahl stand und in den übrigen nur ein kleiner Discount gewährt wurde. So war man eigentlich fast gezwungen, immer im gleichen Restaurant zu essen.

The staff and the facilities are superb, their beach was awesome

The food was not up to the expectations

St Nicolas Bay hotel was just gorgeous, we had a lovely large room with great balcony. The beach/jetty was lovely and the pool stunning. Staff couldn't do more for you. Lunch restaurant was good, sushi is a must.

We had half board and the main restaurant was disappointing. The starter buffet was very nice but the main courses were terrible. They were precooked and came looking very dry. Very unappetising. Not great for a 5 star hotel.

The hotel is not very big, which made our stay very comfortable and easy. The sea was beautiful, with a small but sufficient sandy beach, and thanks to the sheltered bay even on windy days our child could swim safely. It was also great for snorkeling and watching the fish. We didn’t use the pools much since the sea was so nice, but there are two seawater pools of decent size, which is a nice feature. The staff were professional and very helpful, and both breakfast and dinner were very good. The location is also convenient, close to Agios Nikolaos, where we went in the evenings. Overall, we really enjoyed our stay and would definitely choose this hotel again if we come back to Crete.

We joined the Greek Night at one of the à la carte restaurants. While the music and dancing were nice, as a family familiar with Greek cuisine we really didn’t enjoy the food. Considering the high price, it was disappointing that the quality was so poor. I reduced my rating by 1 point only because of this. Due to this bad experience, we didn’t try the other à la carte restaurants. On the other hand, the dinners included in the half-board restaurant were very good and more than sufficient for us.

the stuff were all amazing, welcoming and kind. the hotel is beautiful and the view is breathtaking. the room was big and comfortable. all in all we had the best time and were really happy with the decision to book this hotel. thank you!

A very aesthetic complex with comfortable spacious suite. Staff very accommodating, welcoming and well trained. Very plentiful breakfast buffet displayed very nicely. Spacious pool and sea areas.

Best hotel! An amazing stay!

Nothing

The resort was absolutely beautiful 😍. It was apparently fully booked but one could not tell as it was so quiet. The gardens and the view of the bay were outstanding. Breakfast in an arbour overlooking the bay was just perfect 👌. The staff were very helpful and friendly.

Nothing - it was great. They could have provided more free water in the room than 2 small bottles but this wasn't a big issue

The resort is outstanding, beautifully designed. It is spacious but not crowded. The view from most of the points is spectacular and the food was fantastic.

The only improvement needed is with the internet services.

Everything, especially the staff who were amazing and lovely with our daughter.

A little bit too far from town, you could walk it but in the evening the roads were dark and didn't always feel safe with traffic.

The staff was incredibly friendly, and we had a fantastic time. They even surprised us with a cake to celebrate our anniversary.

We booked sea view and had a partial sea view which was disappointing.

Perfect location stuff and facilities

resturants. mee.

Having just spent a week with my daughter at this amazing hotel, we cannot praise it enough. Everything was perfect. We were welcomed with a glass of champagne and a room upgrade, and the rest of the stay followed suit. Couldn’t fault the facilities and everything was immaculately clean. Really well located in Crete and great front of house staff that were happy to help and provide suggestions. A week of luxury and couldn’t recommend enough! Hoping to return again some day - thank you!

A very special and unique hotel with a lovely ambience. Room tip - book a room with a pool for an extra luxurious experience.

Exceptionally clean. Staff very friendly Breakfast very good

Lots of towels left on sunbeds by pool with no one on them No staff around pool to put umbrellas up No towels available by pool Food in Buffet was average

The staff were not very attentive and we had to ask numerous times for the bill or to be served. The food at the hotel is also extremely expensive for the area and the quality of the food.

Staff was very friendly, clean rooms

Food was average at best, and overpriced considering how it tasted. For a pet friendly hotel a lot of guests weren't too friendly towards our pet.

Excellent place to live very caring and professional staff When we left 5 am they packed breakfast for us It’s touched me. Staff was welcoming and friendly. Food was excellent. Very beautiful and cozy resort with olive trees and gardens all around. My family loved it. The private beach was clean and beautifully well kept. I can see their high standards. Would recommend to my friends and family.

The wonderful view. The breakfast was in a beautiful location with plenty of seating options, either in or out the shade or indoors. The buffet spread was very good including gluten free and lactose free options. The staff were lovely. The food for the evening meal was also very good with a wide range of starters and desserts and a choice of 4 menu options for the main course. The hotel and all the facilities were kept scrupulously clean and tidy. So often in a hot climate we are bothered by wasps and flies but there were none anywhere. The pool area was beautiful with plenty of sunbeds even when the hotel wasa full and it was nice to have different sunbathing options all around the beach and promontory which gave shade and a welcome breeze. The air conditioning worked really well and the bathrooms/bedrooms were very clean.

Only 3 small drawers for the two of us in the room. Plenty of hanging space though. The options and food at the Beach restaurant was a bit mediocre and I would have loved a variety of different ice creams to be available (they had vanilla, chocolate or strawberry only) at both lunch and dinner restaurants. Our room had room darkening curtains but they weren't black out and the slatted shutters only covered half of the windows.

Great location, beautiful landscaping, great swimming. Excellent service and food.

Everything exceeded expectations. The staff were friendly but not overbearing, the food was excellent (half board and a la carte). The private beach was lovely, and best of all, the resort was not overbooked so it was possible to find quiet, shady spots around the place. The spa offers a great massage experience as well. Any issues we had during the stay were addressed the same day with no fuss. We will be back!

You need to get a taxi/car to visit other sites (this didn't bother us but if you want to travel around a lot it's something to be aware of). Also the resort itself is paved, so anyone with mobility issues might have trouble unless you are able to get in the golf buggies that are on offer. Lots of steps too to get to the beach and pool.

This is our 11th visit as we love this resort, a second home for us during May

All good as usual

Beautiful premises - lovely facilities - spectacular views. Staff overwhelmingly friendly and accommodating.

Food was not always entirely to our liking - but, the general manager did absolutely EVERYTHING to compensate for this. Restaurant staff totally accommodating to provide alternatives.

Hotel grounds including the private beach were fantastic and well maintained. Really beautiful views of the ocean. Our room was clean and comfortable with a balcony to enjoy the views.

The hot food options in the "half-board" restaurant were very basic. Didn't try the other restaurants on site as we decided to explore other restaurants nearby. The service from the restaurant staff at breakfast was just ok. It was getting towards the end of the season and it really felt like it. The service lacked warmth and attentiveness on some days which was very disappointing for a hotel like this..

The restaurants were lovely, food very tasty, especially the a la carte, breakfast sitting under the trees looking at the view was amazing, so nice to have the complete selection of lovely fresh food. Loved the cooked to order eggs etc. Bar service was brilliant, all the staff were so friendly. Loved the freshwater "back" pool for doing my lengths in the afternoon. The infinity pool beautiful to look at but salty so only went in once.

Didn't like the salty pool

Wonderful view. Excellent facilities. In all ways it was a real pleasure to stay there

Gym equipment could be better.

The ambiance and position

Poor choice of Dinner main dishes

Great location, brilliant customer service and a great selection of restaurants. The food was varied and delicious

Maybe a bit more entertainment in the evenings

The property is meticulous and well situated on a stunning bay with an infinity pool strategically located and dozens of lounge chairs available on different levels along the rocky coast. Rooms are well placed to give easy views and our suite was spacious and comfortable. The half board, with two other restaurant options, was great. All staff are extremely friendly and very helpful.

We had a swarm of ants unfortunately inside the room but was easily fixed. Likewise, there was a plumbing issue in one of two showers in the room which resulted in a flood that was quite messy and intrusive. Housekeeping responded immediately and the entire apartment was well cleaned afterwards..

A first class hotel, large suite that lowers your pulse as you enter it, superb taste/interior design with lots of different "hidden"/private areas to relax inside the building), breathtaking views, super-friendly staff, multiple and varied places to relax; whether 1 meter from the sea or by 1 of several pools.

A few things needed "polishing" ... the second bathroom had no towels, a broken shampoo dispenser and bin, etc, no instructions for the jacuzzi. All small things, but shouldn't happen. Perhaps the biggest disappointment was the 2 balconies were sparsely furnished; a real missed opportunity. They could have been breathtaking for not significant investment, that would have been funded by the room rate.

The service was top notch. Everyone was helpful and answered any requests we had. We had half board and though previous comments said that the food was not good, I beg to differ. The breakfast was ample with lots of buffet options (hot and cold) as well as the menu (you could order omelets, and other items off the menu). Frappes and Fredo espressos were not problem. The setting at breakfast was beautiful overlooking the pool and ocean. One of the previous comments said that there weren't any Greek offerings at dinner. Being Greek-American, I thought the inclusive dinner options did a great job with an overall selection to appeal to everyone as well as classic Greek and Cretan options. Obviously, if one truly wants a true Cretan dining experience, then I recommend eating off property, but we ate both nights we stayed at the resort, and we all greatly enjoyed. I've been to many all-inclusive hotels in Mexico and the Caribbean and the food and drinks at this establishment were the best we've had. The hotel manager was always present, making rounds ensuring people were enjoying their stay. In fact, our son celebrated his birthday one night and the hotel staff provided a dairy-free cake (he's allergic to dairy) for his bday complete with candles! Lastly, the resort is beautifully and tastefully decorated. I greatly enjoyed walking around, taking in all the sights. The designers did an exceptional job making it feel very Greek island-esque with every nook and cranny having artwork or decorations.

We stayed at a family suite 3-dedroom outdoor hot tub garden view room. It was clean and fit our family needs. My only concern was that one of the bedrooms didn't have a closet and so we had to share with the other bedroom.

Even though it was only 5 mins away from the local town, it felt like you were truly isolated….very quiet and relaxing. The resort is exceptionally well kept and the room was better than we expected from its description on the website. However the biggest highlight was the staff - they all really took the effort to get to know you, spend time with you and chat - including the manager who was seen most days at meal times walking around and checking everyone was doing well.

Very little - it was a really great experience.

The breakfast was fabulous such a wide variety of food.

Loved everything about it, could not fault a thing

Everything - just amazing, relaxing place

Nothing - it was perfect

The property is lovely with beautiful grounds and all the staff are very friendly and professional.

Great staff

Beautiful property. Staff was amazing ,especially Micholas.

Perfect staff, location, experience. Fantastic personel, one of the best we have seen anywhere. Facilities much better than pictures (usually not is the opposite). We will definitely come back.

Nothing. really! Great thank you from us all.

a particularly neat environment, very high quality in catering and exceptional agility of the employees.

Nice and quiet, lots of amenities

Would like to see more Greek menu items since we are in Greece!

Breakfast was good but more variety of fruit juice is needed

Food at dinner could be better Small beach Lack of amenities ie tennis, more swimming pools or bigger

great setting and facilities, excellent restaurants and friendly staff made the difference

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the space and ambience

some things like bathrooms were a little worn out. the food in the hotel is rather repetitive and limited.

Beautiful setting! Services, accommodation, hotel facilities were first rate. Staff were very pleasant and helpful. Complimentary champagne on arrival was also very nice touch. Room rate included half board, in the form of a voucher at check-in. The buffet dinner and breakfast were only okay, but regular restaurant meals were very good. Small beach area and pool were very nice, permitting lovely views of the sea and coastline.

From start to finish, this hotel is amazing. We came to this hotel for our final stop on our honeymoon We found out our ferry was delayed so we called to let the staff know we would be checking in very late at night. Nikos arranged for the staff to provide us with dinner when we arrived, even thought the restaurants were closed. Nikos was amazing and extremely generous to us. The entire staff made us feel at home. If we come back to Crete, we will definitely be staying here. We recommend this hotel to anyone who wants to just relax at a resort.

Very special place and resort and staff incredibly helpful and friendly

Nice location and great staff throughout the resort

Absolutely fantastic hotel which catered to every need. Great food, great service and spot on location.

Very pleasent and welcoming staff. Great location. Great facilities. Very good food specially the breakfast. Perhaps generally overpriced.

This was our sixth visit to St Nicholas Bay which says it all. We are treated so well by the manager and all the staff. The rooms and facilities are excellent and we always leave feeling fully relaxed and planning our next visit.

Fantastic views. Slight disappointment how we were treated by Nikos, front desk manager. We asked for another room as the first one oferred did not match the description. Nikos helped us and finally the third room on the next day after arrival was resembling what we had booked. Unfortunately Nikos showed his irritation and suggested that the last room we decided to stay in was his special gift for us. Then he ignored us through out the rest of our stay and turned his eyes away whenever met. It was clearly unacceptable way of behaviour of the hotel employee of this level. Apart from this not very nice experience everything else was fine.

Some of the staff no warmth to the guest in our opinion treat like a job

We booked this last minute and were pleasantly surprised. Very nice property with small beach and terraces on the water. Staff were all great without exception. Just a great relaxing stay

Overall had a good time at St Nicolas Bay Resort Hotel and Spa. Positives were beautiful grounds, clean and new rooms (we stayed in the junior deluxe club sea view suite), a few options for eating at hotel, very good spa facilities and treatments; friendly staff; very good views, good restaurants within 15-25 minutes walk to town, few options for sunbathing (pools, beach and rocks), good parking facilities, and they kindly let us have a late check-out 19:00 pm. Less positives were food and service was mixed and pricie (I guess price is what you'd expect for a resort, but we found the quality elsewhere a lot better for much less). Our shower had really good water pressure but wouldn't drain / blocked so had to turn off during shower when washing hair. I travelled with my sister and we spent 5 days at resort, I had requested a twin bed room but they couldn't provide. Also very difficult to get sun-bed near the pool. You have to go early and put your towel down. Overall we loved Crete and the beach and weather was the absolute highlight!

Lovely comfortable hotel with super sea views. Excellent polite staff, very efficient in their duties. Good breakfast selection with hot and cold buffet items. Also a hot items menu to choose from and cooked fresh and brought to your table along with a choice of tea and coffee. Selection of places to relax and sunbathe, either by the sea or by the pool.

Nice hotel in a great location with beautiful grounds, Amazing Staff, really good breakfast and 20 min walk to town. Rooms lacking a bit and doesn't feels like a five star hotel therefore a bit overpriced in my opinion but overall a good choice to stay and definitely recommended.