Best Western Franklin

Simple breakfast was fresh but not “over the top”

More comfortable mattress's Outlets were not working…

The location was good

The room floor was dirty The room was also very tired looking

Air conditioner didn’t work well and it smelled like musty mildew in the room.

Chambre très propre et très spacieuse. La douche dans la salle de bain est plus pratique qu'une baignoire. Très facile d'accès et très bien situé

La climatisation est assez bruyante

Schönes und modernes Zimmer, sehr sauber. Auf der hinteren Seite ruhig. Tolles Frühstück sogar mit Pancake Maschine.

This is a great location! Right be everything and right off the interstate. Pool was lovely and breakfast was amazing.

Can't think of anything I didn't like

Rooms had been recently updated, clean and comfortable.

Everything was great!!

Location near shopping

Nothing it was what I expected

Used as a stop when traveling through the area. Good location for eateries and grocery shopping etc and very close to the beautiful town centre of Franklin itself. Accommodation was fairly compact and basic but clean and had everything we needed with aircon, coffee, hairdryer etc. It was the cheapest hotel we stayed in on our journey but definitely good v alue for money . Breakfast was self service but everything was fresh and better than other hotels we'd stayed in that cost far more. Free on-site parking is also a bonus.

Compact room - but it was clean and convenient. We were on second floor of two floors and with no elevator it was a bit of a struggle with our large amount of luggage.

Clean

Bed wasn’t comfortable

Very clean and updated, great location

It was definitely loud in the morning when people would be leaving, and the bed was pretty stiff

The room was nice and clean and the bathroom was amazing

Absolutamente todonada

Nada

Well kept

They were rude about a refund for a day we werent there so we didn’t end getting our money and had to pay for time we weren’t there

There were bugs

Clean

N/a

Clean

Wifi was terrible

Good location, nice breakfast, comfortable beds and all that you needed in a small room.

There was a large bug of some kind in my shower late at night, which I killed.

Mama said if I don’t have anything nice to say, say nothing at all. To be fair the bed was comfortable.

Our room had a bad smell. The fan on the ac wouldn’t come on so we think the unit was broken. Then there was an unwanted visitor on the floor with me. We decided to go to another hotel.

The shower head was awesome and the bed was very comfy

Perfect stay Great pool Highly recommended

Ottima la colazione e la piscina disponibile dalle 8.30 la mattina anche per un bagno veloce! Camera ampia e pulita

Value

The remodel of rooms is nice. However, carpets should be replaced or cleaned.

Great location; recently renovated room; clean-clean; good hot breakfast; great value

The room had a musty smell.

The staff were very nice.

The room had a weird smell, and not enough parking

Nothing

Charged for smoking in the room. We DO NOT smoke. People on balconies smoking marijuana, air conditioner extremely loud kept me awake the entire night. Loud neighbors.

Always good friendly service and the rooms are always clean

No complaints

Great location and it was so clean.

Location, renovated

Very strong smell of cigarettes in the room, for a non smoker, really not nice

The room was clean. The staff checking in was friendly. When we checked out we inquired about if anyone found anything? Staff was not real concerned just said no. This to me I got bad vibes about the hotel staff.Somehow my friend left something in our room. We left our room and we went out to a concert. When we returned it came up missing. Who has keys to our rooms while we are in them?

The safety of leaving something in our room and it came up missing. Is there a lost and found? I asked the same staff about lost and found and also about a breakfast to go at 5 am and he said Breakfast starts at 6 am. We were leaving before it opened it was at 5 am. Not sure what was the staff members a man's problem or issue because if you advertise Breakfast to go then Best Western should abide by it or removed it from the post of your hotel.

Room was clean and had sufficient lights. Lots of paarking available. Breakfast is nice.

Bed not comfortable, AC was having lots of noise and room is too small. More kind of motel sort of feeling came up.

Location is off the expressway easy to find. The staff was friendly when we arrived. We got into our room it had a musky smell but the room was clean. Get there before it gets dark there are speed bumps and deep drainage holes. If you drive into that drainage hole you can cause major damage to you car. Do not leave anything you value in your room. My friend left her purse in the room while we went to a concert. She came back to the room and no pursue. We checked out the next day and asked the man at the desk if any items were turned in. He answered abruptly no and showed no concern or give us a phone number to contact the manager or boss. It was early 5 am and I asked for a breakfast to go. He said breakfast is at 6 am. We had to leave early before 6 am but he kept saying 6 am breakfast. Beware of this hotel we did not lose our hotel key so the only people are staff who can get into your room when you leave your room.

The location was terrific. We counted at least 5 breakfast places within walking distance but we ate the free one provided, which was fine. While the building is the balcony/room accessed from outside style, which I think can often be noisier, we had a very quiet night.

The architecture is not my favorite.

Its my favorite spot to stay when i visit Nashville. I recommend it to everyone.

Na

Desk clerk kind and pleasant. Room clean. Breakfast OK. Location perfect for my visit. Price good.

Pillows not great.

Staff was excellent from check in to check out. The breakfast was really good.

I had to leave, vacation was over! Smile

Room was clean

The bed wasn't very soft

I always stay at the Best Western hotel, and overall this one was really good with a really good price. There was a layer of dust on the black TV console which made it seem like it might not have been cleaned completely and the bathroom door would not stay latched, which for the size of the toilet/shower area made it difficult to move around a little bit. Otherwise it appeared to be clean. The breakfast was great and the staff were very friendly .

The front-desk staff was very friendly. The room was mostly clean, and the bed was comfortable. We were able to park right outside our door, so taking our luggage to our room was easy. A bonus is having a Waffle House right next door.

While the carpet had been vacuumed, it needed to be shampooed. It was filthy. I made sure to keep my socks on when walking around.

Staff was great and very accommodating at quickly providing a new room at 6am when halfway through my shower, the entire bathroom flooded! My family and really appreciated the courtesy of staff.

Standing barefoot in approximately 3 inches of standing water only half way through shower at 6am. Trying to get ready to take granddaughter to medical appointment and having driven 7 hours the night before.

The breakfast was simple, clean. and the staff was great at keeping it clean and stocked. The pool and the play ground were nice.

The speed bumps in the parking lot. I know it made it safer.

Close to the interstate and restaurants very close and quiet.

The Franklin Inn, Best Western needs to be updated. The room was musty smelling and damp feeling. We had to buy an air freshner for the second night.

It was a very pleasant stay for one night as we were just traveling through. Met some nice friendly people at breakfast.

Large room, plenty of amenities, breakfast included, very clean and comfortable.

Motel style outside room, breakfast quite poor quality, but for the price it was all you need. Room was quite dark.

The location was very convenient, price was great and the breakfast was pretty good.

There was water all over the bathroom sink when we checked in and we could smell weed coming from outside.

Wir haben von hier aus drei Tage Nashville und Umgebung erkundet. Daher wollten wir eine Unterkunft, wo man nicht froh ist, wenn man wieder fahren kann. Es gab viele billigere Unterkünfte (die wir manchmal wählen, wenn wir nur auf der Durchreise sind) aber wir haben uns trotz des höheren Preises fürs Best Western Franklin entschieden. Und die Fotos bei Booking entsprechen auch der Wirklichkeit. Es war sauber und hatte bequeme Betten und ein gutes Frühstück. Alles worauf wir Wert legen. Wir haben sogar noch ne Nacht drangehängt.

alles war top

Location.

Needed better cleaning in the bedroom area.

Breakfast, Location to Freeway, 10 min drive to Old-town Franklin.

I’m not used to noisy, indoor, under the window A/C units. Locked windows.

All was good

Military discount was not advertised

Staff was incredibly friendly! Rooms & showers were exceptionally clean, walkways clean, no shady individuals lurking around outside. Location was perfect- I could see the Dunkin menu from my rooms window, Waffle House within walking distance. Overall I rate this property 9.5/10. The ONLY reason it isn't 10/10 is because there wasn't a coffee station/machine. Coffee was available, just not in a make it yourself machine. Will absolutely stay here again!

N/A

Nice accommodation. The room was nice, there was A/C which was great for the Tennessee humidity. I loved that the room had an iron and ironing board.

Very rude front clerk. Was charged a different amount than the amount booked on Booking. The difference was minor but still confusing as that had never happened to me before using Booking. I requested a room on the ground floor but got a top room and no way to change it. Clerk said if I don’t like it then I can leave. There are two levels.

The motel was close to the hospital. Check-in was bright and clean.

Carpeting in room was visibly dirty. The walls and baseboards are in need of renovation Staff was not helpful in trying to cancel remaining days of the reservation.

Quite, comfortable, and clean.

Would have liked a few more towels

Good value. Decent breakfast.

A bit noisy, small

Extremely nice facility and location. The staff was very accommodating and always available to assist.

No complaints.

Breakfast and coffee were great, location was perfect for what we were there for. Beds were very comfortable

Nothing, it was a great value hotel

Muffige Zimmer, hohe Lautstärke durch extrem dünne Wände, kein Aufzug

The location is approx 8 min drive from Franklin ,which is an absolutely beautiful town.theres a lovely park ,with loads of activities for kids around 5 min in the car ,and you can walk into Franklin from there.. Around the hotel there's waffle house,cracker barrel,Starbucks and homegoods. The breakfast in the hotel was very good,with good juices and option to make your own pancakes. It has a small gym and small outdoor pool. All you need for a short stay over.

Awesome breakfast....very clean

Nothing

It was very nice and clean! Friendly staff, and the breakfast

N/A

Breakfast was very good. Staff was nice. Room was clean. Location was convenient.

Nothing.

Very friendly and accommodating staff. Good breakfast. Easy check in and out.

Had a large water bug in the bathroom our first night. They offered to move us to another room. The staff immediately met us at our room after breakfast and sprayed our room. They were very apologetic. No further problems.

Breakfast was good, location good. Overall clean and decent.

A little too much traffic noise but once I was asleep I did not notice it.

Clean. Modern facilities

A nice, quite, clean comfortable hotel for a visit to Franklin. A bit far for a Nashville visit. Most of the rooms are in a separate building from the office and breakfast room; an unpleasant walk across a cratered parking lot, but no other issues.

The room was very very nice, in very good maintain, very clean. The hot breakfast was more than I expected and a pleasure. We stayed in a room with a walk in shower and it was excellent for our old legs. I would stay here again in a heartbeat.

Clean friendly staff

The room was clean and comfortable.

Everything was great

Nothing

Smelly room

Close to I65

The exterior looked a bit run down

Good breakfast options provided and around the location

Eggs could have been a bit more cooked they were kinda of runny

Meet aall of our expectations.

NA