AP Premier Batam vs Similar Hotels

Room was spacious and comfortable, despite some issues with the bathroom.

Rooms show signs of wear and tear but are generally comfortable.

Room was clean and cozy, but some complaints about outdated design.

Mixed feedback: some guests enjoyed spacious rooms with separate shower and bathtub and walk-in wardrobes; others reported dated rooms, broken fixtures (faucet fell off) and missing in-room amenities (no fridge).

Room cleanliness is bad and bathroom leaking mentioned.

Several reviewers noted stains and wear in the room and musty towels.

Room was clean and spacious, but entrance and common areas noted as not clean.

Multiple reviews call out poor housekeeping: musty/stale/moldy smells on corridors and in rooms, stained bed linen and towels, and an unhygienic toilet in one report, though a few guests noted clean rooms.

Location is good, near ferry terminal and shopping areas.

Hotel is conveniently located near the ferry terminal and other amenities.

Good location but mentioned issues with the surrounding area.

Consistently praised: very close to Harbour Bay ferry terminal, convenient to shops, eateries and walking-distance restaurants — a clear strength of the hotel.

Staff was great and friendly, especially Berli.

Staff are friendly and helpful, although service quality may vary.

Staff were friendly and provided immediate assistance.

Staff are repeatedly described as friendly and welcoming (specific praise for 'Melan'); however, there are occasional service slowdowns (notably slow check-in) that slightly temper the otherwise strong service impression.

Good breakfast with plenty of options, though some meals could improve.

Breakfast options limited and quality varies considerably.

Breakfast was good but had mixed reviews about sweetness and cleanliness.

Breakfast is described as varied and satisfying by multiple guests and the hotel restaurant (Citrus) is noted positively; minor criticism around limited Western options and seating at the restaurant.

Facilities inside the hotel were nice although gym equipment was faulty.

Amenities reported as limited, with issues like missing towels.

Facilities were good, but lack of modern updates (e.g., smart TV).

Positive notes on facilities (including a free shuttle to nearby mall) and general accessibility; some negatives include limited restaurant seating and occasional missing in-room amenities.

Affordable for the services provided.

Overall perceived as good value, but some found it on the higher side.

Overall value was perceived positively despite some issues.

Not frequently mentioned, but overall sentiment implies good value given location, facilities and breakfast offering, despite some maintenance/cleanliness issues that affect perceived value.