Radisson Blu Hotel, London Heathrow

A wonderful experience, The food at the restaurant was exquisite but the topper and the Creme de la Creme was our Server Christina she was the BEST! Additionally Honor the bartender made some truly stellar manhattans for me.

Had a lovely stay here. The staff were friendly and professional especially Edyta in the restaurant who was great. Will go again

We are just leaving this place after 2 nights , when spending one day in London before our 13 days holidays. Perfect hotel, beautiful inside, amazing staff, good breakfast. Room was a bit smaller than I hoped for but the comfort of sleeping was fantastic. Veeeery comfy beds with lovely clean beddings . Going to the airport , was told taxi would be approx £25, but we used busses , 2 stops to Heathrow Central. Thank you for our stay.

Beautiful hotel and super friendly stuff. Security team got my heart, same as the hotel manager and Edyta in restaurant. Everyone is super nice and always helpful. Food is also great.

Edyta in the restaurant was just amazing! Always smiling, welcoming and very helpful.

delicious breakfast, lots of variety

I had a wonderful experience at the hotel. I’d especially like to thank Edyta, who welcomed us with a smile every morning at breakfast. She was truly delightful, and it was such a lovely way to start each day with her warm and friendly presence. Thank you, Edyta, for making our stay even more special.

Great service from Shane and the team at Radisson Blu Heathrow. We stayed here the night before our honeymoon to Costa Rica, the team upgraded us to a suite, it was the perfect start to our honeymoon. The room was great, clean and quiet, lots of space and nice bathroom. Convenient for us to get terminal 2 as well which was a huge plus.

We stayed at this hotel after our flight was cancelled and so the airline sorted out emergency accommodation. The staff were very helpful and friendly for the duration of our stay. I would give a special shout out to Christina in the Brasserie who was genuinely, a ray of sunshine in a depressing day! Very helpful and very friendly.

I stayed here for one night prior to a flight. I booked last minute via the app which gave me to option to add on parking for £32 which I did as I knew I’d be in a rush. When I checked in the member of staff on reception added on £16 for parking which is the daily rate for hotel guests. I explained that I’d already paid for parking but he wasn’t having it even though it was itemised on my booking. I tried to get the £32 refunded twice whilst at the hotel before I had to leave but they refused. I then tried to get it refunded through emails but they only offered me £16 and not the £32 due. I tried via the app messaging system and sent in the invoices they requested but a month later and still nothing. I also had to chase up my points for the stay. Won’t be using Radisson again.

Christina has a natural warmth and professionalism that really elevates the dining experience. Nothing felt like too much trouble, and she made me feel valued as a guest. It’s rare to receive service of this standard, truly world-class and a real credit to the hotel. Thank you, Christina, for making our visit so enjoyable.

I tried to book one night with rewards points (126,424) for July 4, 2026 and instead the booking came back as February 3, 2026. I immediately contacted customer service to change the reservation to the correct date (July 4) so they cancelled the reservation but would not put the points back into my account. Now i don't have enough points for the booking. I twice contacted customer service and they refused to reinstate points. This was a simply mistake as i am in Texas and could not possibly gotten to England the same evening as i tried to make the booking as it was already late afternoon in Texas.

Lovely friendly service and food for our evening meal before our flight

I visit the Raddison Blu Hotel at London Heathrow on a regular basis and each time I arrive, I am guaranteed to be greeted in the most incredibly welcoming, professional manner. Elvis is always ready to help with anything I need and ensures check-in is as smooth and quick as possible which sets the tone for a very relaxing stay. The room is spotless and beautifully decorated with very comfortable beds to ensure a fantastic sleep. The hotel facilities are excellent. The location is also perfect, with easy access to Heathrow Airport, restaurants, and transportation. What really stands out is the level of customer service. Elvis has gone above and beyond to ensure we felt welcome and taken care of. I would highly recommend this hotel to anyone looking for easy access to Heathrow Airport, comfort, great service, and a memorable stay. I will continue to return.

Excellent Service. Cannot ask for anything more. Chritina is such an amazing person. Made my dinner memorable. Excellent food, excellent atmosphere.

The service at the restaurant was exceptional, thanks to Christina. From the moment we arrived, she greeted us warmly and made us feel welcome. She was attentive without being intrusive, checking in at the right moments and ensuring that everything at our table was perfect. Christina demonstrated an excellent knowledge of the menu and gave thoughtful recommendations that turned out to be fantastic choices. Her friendly attitude and genuine enthusiasm added to the overall dining experience. Even when the restaurant became busy, she remained calm, professional, and efficient. What stood out the most was her attention to detail and willingness to go the extra mile to make sure guests were satisfied. Because of Christina’s outstanding service, our visit felt special and memorable. I would happily return to this restaurant and hope to be served by her again.

I came to London for business related matter. I am from Tanzania, among all the places I have stayed and visited, my stay at Radisson Blu Hotel is the best experience in London. Food was delicious, reception was very welcoming and supportive. My dinning experience was amazing, Christina made me not to worry. Appreciate her support and charming smile. Thanks for having me and look forward to stay again at the hotel. Abdallah

We were staying on route to our holiday. The lady on reception was extremely helpful and upgraded our room as she spotted it was my birthday coming up. So Morgan you made our stay very enjoyable as you didn’t realise it was our wedding anniversary and the suite was perfect.. we also eat in the restaurant and the staff were very helpful and attentive. Thanks The Gooderson’s Thank you

Very clean and quiet room. The restaurant was very comfortable and Christina was a fantastic waitress. She recommended the sticky toffee for dessert and it did not disappoint! Great experience overall.

Overnight stay due to early flight. Majority of the staff was friendly, however, Christina in the restaurant was fabulous, her friendly and attentive manner made us feel very comfortable and well cared for. She recommended a different drink, which I really found pleasing and it will be my firm favourite now. The food we ordered was really nice, tasty and surprisingly good portions at a fair price. The bed and pillows were comfortable and the hotel was very clean and well kept. Definitely will stay here again when next Heathrow flight dictates.

Make sure you ask for a table the opposite side of the bar so you get Christina as your waitress. She is quite simply a star!

Exceptional service Highlight for us was the dining experience, food excellent only surpassed by the amazing service from Christina, a true asset and the reason we will return.

Best receptionist we’ve ever met!! Dhruti is friendly, polite and professional. She is a great welcoming face front of house. Thank you Dhruti

I got to this hotel by taking a local bus from Heathrow Central Bus Station to New Road and then walking a few minutes. From getting in the bus to entering the lobby it was just under 10 minutes total. Unfortunately, there is no underground station anywhere near here; the nearest one that can be reached on foot is Hatton Cross, walking to which took 45 minutes. Or one can pay for a bus back to Heathrow Central Bus Station. The lobby and ground floor of the hotel are in general lovely. Further up, not so much. The carpeting in upstairs hallways was frayed and and a bit dingy. Even in the room there was no escaping the impression that the carpet had seen better days. The room in general did not live up to its billing; I'd been upgraded to something that sounded magnificent, but I could find nothing terribly special. The shower was in the bathtub, the glass shower wall only ran half the length of the tub, and there was no handheld shower head. The only electrical outlet in the bathroom was strictly for shavers, and on one side of the bed there outlets at all. On the other side of the bed there was one, but placed oddly distant. The elevators were also an issue. At the elevator bank for my room, there were only two lifts, and one did not work during my stay. Non-working hotel elevators are a bête noire of mine. The one lift that did work was excruciatingly slow; one thinks one has arrived at one's destination, but the elevator is just decelerating at a snail's pace. And then it has the gall to announce that the doors are opening before they finally do. Housekeeping rang my door at 13:30, despite the do-not-disturb sign AND the do-not-disturb light. My checkout time, agreed on arrival, was 14:00, and my key card had been programmed accordingly, but housekeeping was oblivious or indifferent to this. This is a rather fundamental failure of the hotel. Breakfast consisted strictly of the usual items (two types of sausages, hash browns, broiled mushrooms, broiled tomatoes, beans in tomato sauce, bacon). Fortunately, vegetarian sausages as well as eggs sunny side up could be requested. Fresh fruit was not writ large here and I only saw one banana far and wide. There were cheap lunch meats, but forget about salmon or herring. The only saving grace of the hotel was the very well-equipped fitness facilities. It was essentially a full gym with space and equipment for strength and cardio training as well as stretching/aerobics. The gym disposed of a full set of dumbbells all the way up to an impressive 34 kg, and on top of that there were dumbbell pairs weighing 40 and 45 kg. On the basis of the gym, I had been going to give a rating of four stars, but housekeeping nixed that by ignoring the do-not-disturb request. Three stars it is.

Christina is a gem 💎, great service and super friendly

As always, a wonderful stay at the raddison blu at Heathrow, from check in with the lovely and dapper Dev, who went above and beyond to ensure that myself and all other guests that he encountered had the best check in experience possible, to the absolutely amazing Christina in the restaurant who handled her entire section admirably, remembering each and every guest and delivering top notch service for all of us in lightning time, and both of them with welcoming and homely smiles on their faces! I adore staying here and at any radisson because the rooms are always impeccable, and most importantly, the staff all seem genuinely happy to be working there, which makes it much easier to support a large cooperation!

A last minute booking at the airport for us to recover from a long flight. Exceptional value and easy to find and use. Easy check-in with great service on the desk from Dhruv. Room was upgraded, spotlessly clean and more than fit for purpose.

During my recent stay, I dined at the Radisson Blu hotel restaurant, the server Christina is such a sweet heart. She is very attentive, provided good service and very friendly. I will definitely visit again in the future.

We booked this as a hotel and car parking bundle for a weekend away in Sweden. The hotel is conveniently located, and booking the Hotel Hoppa bus as part of the package got us a discount to transfer to/from Terminal 3 and worked a treat (use the H2R bus route). Shane on reception made us feel very welcome and was very helpful. We had a pleasant meal in the Brasserie and a good comfortable nights sleep despite our need for an early start over to the airport. Will definitely use this service again next time we travel from Heathrow.

First impressions count... Arrived at Radisson Blu Heathrow Airport at 22.30 following a 5 hour drive from Carlisle. Greeted by friendly and smiling reception team and was checked in by Amrita. Having found out I had driven 5 hours without a stop at the Services en route, Amrita kindly offered me a glass of water, which was like a chilled oasis in a glass! After the second glass, I was directed to my ground floor deluxe room with as comfortable a bed as I've experienced at any hotel, never mind a "captive audience" airport establishment. Good job Radisson Blu and thank you Amrita for your kindness to a weary traveller. Will definitely be back.

Lovely hotel in a great location. The highlight was dinner in the Restaurent where we were served by the lovely Christina who went above and beyond to serve us and make our evening special. Thanks so much Christina you are an asset to the hotel and the food was great too!!

Fantastic stay — spotless rooms, friendly staff, great location, and a breakfast that set me up for the day. Would happily return

Very close to airport, about £15 for uber (with tip). Clean & quiet room. Shane (checked us in) was very helpful. Gym is great, lots of equipment. Parking easy & plenty of spaces. Exactly what we needed. Will stay again.

Good deal on stay and parking Large rambling place but friendly and professional welcome Good quiet room with large bathroom and nice accessories (losing a point for slightly tired bathtub) Not there for long enough to try any of the amenities but will certainly use again

Check in was very efficient, the reception staff member was very friendly and welcoming. We had dinner in the restaurant and it did not disappoint. The food was good and the service was excellent. Christina was exceptional, a lovely lady that knows how to do hospitality, well done Christina!

Stayed overnight here in an allegedly free upgrade delux king room. It was grotty. Dust everywhere, dirty carpets, bathroom with a floor like an ice rink, damaged dirty bath and paddling around whilst showering and it took over half an hour for shower to drain. The bed was a hazard in itself with stupid oversize corners that smacked you in the shin if you weren't super careful. For the price and what you get we'd rather go elsewhere. Not a patch on the Premier inn! Only plus was Shane on reception who was super friendly

Great service and also very friendly, food was amazing, highly recommended

The first person we dealt with was Dev. A very polite and helpful man. Just what you need when you arrive somewhere you've never been before and after a long unpleasant journey from up north on a Friday afternoon ! He couldn't do enough to help. Even gave us a room upgrade. Nice touch. Thank you Dev ! Then needed some information about parking. Dealt with Jeanette. Again, super nice and helpful. Thank you both. The room was nice and clean and warm. Perfect for a stay before a long flight. The hotel itself is really nice. We WILL use again when we fly from Heathrow. Fantastic convenient shuttle bus runs from outside the hotel doors. You can either prebook tickets, or just get on and pay by card. £13.60 for 2 to Terminal 5. Different buses for different terminals. Timetable on the concierge desk just on the left through the main doors of the hotel. Really frequent. If you're parking your car for the week. Don't use the short stay ( just past hotel entrance on the left up the side road ) Turn into the first entrance to the hotel, then immediately left up the side of the building. There is paking there on both sides, or follow to rear for huge carpark. There is also a rear entrance to hotel from the carpark. Then follow reception signs. One minor, very minor criticism. In our room, the design of the bed is such. That the base sticks out from the mattress. 90° edges. You WILL catch your shin on it at somepoint. My wife and l did. So be careful if you get up in the night and stumble to the loo. You'll wake up very quickly !! 😁 Also, very conveniently. There is a Macdonalds right next door.

Our arrival to the hotel was much later than expected due to flight and bus delays, so we arrived as the kitchen was closing but Christina in the restaurant and the kitchen staff were exceedingly kind and accommodating and made us feel welcomed and well fed. Christina’s warm hospitality, professionalism and kindness to make sure we had what we needed to be nourished before our next onward journey cannot be overstated. Thank you!!!

We booked a night at the hotel with parking for our trip to catch a flight from Heathrow .We travelled as a family of four. We will definitely do it again. Rooms are comfortable with good facilities. We were checked in by Dev who was amazing. True credit to the hotel.He noticed we were four and arranged for 2 inter connecting rooms on his own accord. Really made us feel welcome.

Pros - Really pleasant rooms with useful amenities - fridge, kettle etc all included. - Very comfortable beds - Relatively little aircraft noise despite the proximity to Heathrow. - Car park is huge - more than enough space for hotel guests. - Drive time to Heathrow T2 or T3 is approximately 10 mins in good traffic. Cons - Nothing to speak of. Stayed here as part of a parking and hotel package before a morning flight, and it worked out very nicely. Hotel itself is quite grand inside, and doubles up as a wedding venue so it’s far from a bland hotel. Rooms are kitted out to a high standard and for an overnight stay before a flight, I really can’t fault it. Only slight issue I had was upon return, the car park barriers wouldn’t open despite parking being paid, but reception sorted that out within minutes. Travel information. - Although there is a hotel shuttle bus to the terminals, I opted to take an Uber for speed and convenience. Due to the high drop off charges, the cost is now exorbitant - between £17 and £30 to essentially drive you up the road. If time allows - cross the road and take one of the local London buses. They run every 5-10 minutes for £1.75 and take around 10 mins to get to Heathrow central bus station. The Hotel Hoppa service is a reasonable option if you don’t want to cross the road, but it’s slow and infrequent. - The above isn’t a complaint per se, but if you want to get to the terminals, either use the local buses, or factor in anywhere between £35-50 for a return taxi fare to the airport. The above isn’t a reflection on the hotel, just the logistics of getting to Heathrow itself, so I’d certainly recommend this hotel and I’d gladly stay here again.

Christina was amazing super friendly and efficient! Thank you i will be back soon! She advised to become a Radisson blu member to gain rewards super helpful!!

Excellent staff the hotel has free charging facilities for non Tesla cars only 7kw but my car charged overnight fine Upgraded to a better room but the adjoining room was extremely noisy so they relocated us quickly with no fuss to a quieter room no fault of the hotel dealt with very well Great location for Heathrow airport only minutes away with Uber

Good food and Christina looked after me. Ribeye was nice & pravha is heavy. Back again next week and will try the lamb, which was looking immense.

Absolutely beautiful! Our 2nd time here, love it, everything you need from a hotel Had a lovely upgrade from a very helpful lady at reception called Studia.

Had room service was good but absolutely ridiculously priced 1 small starter a salad side and a desert 48 £ They added service to this that and the other ? Not good.I stayed at this hotel last night . I asked specifically for a quiet room as I suffer from insomnia badly. Got a nice room however my whole stay was ruined by the maids trying to get into my room 3 times in the early hours !! No knock they just tried to get in apologized then did it twice again! The last time I shouted get out! ! At 7.55 am! Then 7.59 then at 8 am I mean what kind of hotel is this! Not only was this highly upsetting but it ruined my sleep which I specifically said is a massive issue for me. I went to the desk before breakfast to complain as this is not on especially as this supposed caliber of hotel.The man called cleaning and then I was told to go relax and so sorry that was it?! I mean no I’ll give you a discount for this high disturbance of sleep and inconvenience or nothing! I was gonna stay here end of February again when I travel but now I won’t and I won’t recommend this place either! You as a hotel failed and not only that you didn’t try to rectify the situation to make your client happy. .

Such a lovely waitress Christina in Radison Blue Hotel, so friendly and kind, real star ⭐ Never came across such a fantastic waitress

I'm was made to feel very welcome by Elvis on the front desk and he was very professional and incredibly friendly He is a credit to the hotel and it is a pleasure to recognise his efforts

first of all, totally different situation for the restaurant and the rooms. The restaurant and open area is I would say are pretty nice and I had no major complaints overall found them pleasant. But the rooms are in desperate need of renovation. I mean, they are decades old I tried two separate rooms and the second one which was supposedly an upgrade had terrible furniture. There were even mold spots on the art in the room. Worn and dirty carpet, damaged furniture, etc. I went back to the first room, which was extremely far away from everything you essentially go on a giant circle around the hotel but it’s on the second floor so there is no way to get back down to the lobby without walking very far. I did not choose to stay here, but rather was booked there due to a flight delay that required overnight accommodation so it was booked through the airlines. I just wish that they would renovate their rooms and then it would be a good option near the airport.

Lovely hotel, very clean rooms and great food. Had a very warm welcome from Steedra on reception who was able to kindly answer all our questions. Would definitely stay here again.

Had a two night stay between flights to have as a base to visit London city. Had lunch and dinner in the restaurant, staff member Stelian was fantastic, he really made our visit great. They were out of quite a few food/drink options as menu was changing, pizza tasted like a frozen one reheated, was really terrible. Caesar salad was excellent. Dinner we just ordered the hot brie share plate and fries. Cheese was excellent and fries were barely warm. Wine was excellent. Just so crazy expensive, burger and chips is 25 UK Pounds. Room was clean, shower was in a very narrow high bath so not advisable for those not so steady. We were told there was a free shuttle bus to the airport at 6:02am but we were charged 13 UK Pounds each just FYI and it arrived at 6:45am.

It was 46 degrees outside. The hotel has no heat. It was freezing in there and not the first time at this hotel. I had to sleep with my jacket and hood on

Great first experience at the radisson blu before our early flight the next day. We were checked in by Elvis who made us feel very welcomed and gave us two free drinks at the bar. We will be back in the future. Thanks Elvis!

We were booked in by BA after our flight was cancelled late at night. The staff were all very friendly, helpful and professional. We liked the firm mattress on the bed in our comfortable room. Breakfast proved a range of choices including fresh fruit, and the set dinner satisfied our needs.

I spent one night while traveling so my experience is limited to the hotel itself. The hotel is gorgeous. The service was excellent. They have a wonderful veggie brioche on the menu for the vegetarians. There was no noise. The room was clean. It was a pleasure staying for the one night I was there.

We had a delayed flight by British Airways and mist our connection flight, but thanks to Shane and Milosha and their great service we had finally some positive experience and a comfortable stay here. They are 100% Customer oriented, friendly and efficient, gave us a beautiful room and all the information needed for the day and the stay. The food was also delicious. So if you need a nice place close to Heathrow Airport try Radisson Blu.

Staff was very friendly and helpful.Especially Arminda was really helpful and fulfill requirements then and there with a beautiful kind hearted smile. Keep it up the good work.

Absolutely horrible admin here, not only did they send me on a wild goose chase because they were saying they "couldn't find my booking" despite it being right there, i had to pay for 3 taxis trying to find the booking as they were so persistent my booking was elsewhere. Went back to the Radisson Blu Heathrow only for them to say actually the booking was indeed here. I have emailed customer service 5 TIMES and still no response. The customer service here is horrible and seem to deny themselves of any accountability.

Quite a grand size hotel with a large decorative lobby and good size car park. We chose the Radisson blu mainly for the location to Heathrow's Terminal 5 for our following day's flight, and with the added bonus of on site EV overnight charging. The evening meals were very nice, and the room comfortable. Friendly and helpful staff too. Will return again.

​I recently stayed at the Radisson Blu and had a wonderful experience, largely thanks to the incredible staff. I want to give a special shout-out to Steedra. She was absolutely amazing—very kind, welcoming, and went out of her way to be helpful throughout my stay.

5 star for everything. Cleanliness,decor,services and a special mention to Nimu who assisted us so readily with our many requests and always with a smile.

This review is long over due, as we stayed at Radisson Blu in August last year but we had an incredible experience. The room was always cleaned well and the staff was very accommodating. One lady in particular, Edyta was amazing. I believe she was a manager, we’d see her every morning and her presence was warm and welcoming. There was also a lovely waiter whose name we didn’t get but he was lovely and chatty (I believe we were discussing the Coldplay concert at some stage). Overall, we’d highly recommend!!!

Stayed here due to delayed travel with British Airways. Lovely experience overall. Edyta was 10/10 in the dining room.

Fabulous hotel made even better by Elvis, who not only is a credit to Radisson but his service and kindness was outstanding and he made us feel very welcome. Can’t recommend him or the hotel enough! Thank you 🙏🏼

The hotel itself is fairly nice and the bar area we used was pleasant. Credit where it’s due: the staff were excellent. After flight cancellations, they were very quick and efficient at getting us into our room, which we really appreciated. The room itself was okay, quite outdated but relatively clean, so acceptable for a short stay. However, things went downhill from there. We were disappointed to find that the other bar was closed due to it being the “festive season”, which felt like a poor excuse given how busy the hotel was. The biggest let-down by far was the dinner buffet. Frankly, it was a disgrace. They were only serving 2 types of curry including chicken curry which didn’t even look like chicken. It smelt strongly of fish, was extremely watery, and was served with frozen vegetables, genuinely like a prison meal. On top of that, there was hardly any seating available. We were taken to a room at the back and asked to sit at a table with other people already on it, canteen-style, in a freezing cold room. It was uncomfortable and completely unacceptable for a hotel of this standard. I genuinely can’t fault the staff at all. They were helpful and polite throughout. Unfortunately, everything else was very disappointing. Overall, not an experience I’d rush to repeat.

Was super lucky. I had made a booking error and booked the wrong dates. Shane was able to help me promptly and book and check me into a room very quickly. I am super grateful and lucky that there could accommodate and offer an upgrade and breakfast as well. Room is spacious, which is essential when you are repacking your suitcase and very close to the airport. It was very comfy and clean. Breakfast team was very friendly and welcoming. Everyone was energetic and friendly.

We had a fantastic experience at Sky Brasserie at the Radisson Blu Heathrow. The salmon, highly recommended by Christina, was outstanding and cooked to perfection. The atmosphere was lovely, and the service was excellent throughout our visit. Christina truly made the experience special. She was professional, friendly, and welcoming, always serving with a genuine smile. What impressed us most was how she gave every guest the same level of care and attention, making everyone feel equally valued. Thank you, Christina — we will definitely return. Highly recommended.

This was our second visit, and we couldn’t be happier. Steedra checked us in, gave us a room upgrade, and was. Ery kind, helpful, and pleasant to deal with. Refreshing after over 2-weeks abroad. We’ll be back again in 2026!. This was great one night stay before our early flight next morning, very close to Heathrow. About a 10 minute ride. Access to the spa is included, and the jacuzzi, steam room, and sauna were very nice before the long flight we had ahead. No swimming pool, book the other Radisson (Red) down the street for that or if you have kids. under 16.

A well appointed, spotlessly clean hotel. Warmly welcomed on arrival by Alan on the Concierge Desk and attentive Reception staff. We were unexpectedly upgraded to a very nice room. The only negative was that bar did not open until 6 pm.

ARMINDA was so helpful very cooperative she gave me a veg option which was not even in the breakfast great asset to the hotel

I always have stay in this hotel , in restaurant they have a great services specially arminda with her genuine hospitality and smile . I would like to thank

I have great experience radisson blu the room was clean & comfortable.. the staff was so nice and humble especially when i had breakfast one of your staff she help me alot her name is arminda.. take all my order so quickly and she was so kind person so lovely make my day💗 i really enjoying my bfast and my stay in radisson💗 thank you radisson you have the best staff💗

Great experience. The staff were so nice and welcoming. Arminda, the staff so attentive and helpful. Nice stay !! For sure going to come again!

Thank you arminda for your dedication and professionalism. It was a pleasure being served by you . It was an enjoyable experience 🙏

My family ended up here for a night when we missed our connecting flight back home. The rooms were clean and had everything we needed for the night. A voucher for dinner and breakfast were included. The provided dinner was not great and we left too early to try the breakfast.

Amazing food, amazing service! Christina was the most amazing host and provided an outstanding service. She made us so very very welcome and even got to know our first names! This is truly excellent customer service!

Franca was super nice and helpful. Had a very good stay. John is a nice man and was also of good assistance and the ladies at the bar, honor and Alicia are lovely and amazing.they make the best cocktails. If I want to come back to Radisson blu. It will be because of all the people I mentioned above. I love the gym. That’s my best part coz I am fitness enthusiast

Im so touched with the service of Arminda during the breakfast service, she is very attentive to serve all guests, aalways with a smile. Furthermore during the christmas eve she had the festive cheer which is so touching.

One of the best breakfast experiences I’ve had in London, especially at the Radisson Blu. Arminda provided excellent service and really made the breakfast enjoyable with her warm and attentive attitude. The entire staff were great, and the food quality was very good. I highly recommend the croissant 🥐 and the Eggs Benedict 🐣.

The service was amazing especially the two ladies Christina & Tirati they were very fast and efficient and they were very welcoming with thier hospitality

It was an amazing Service, hospitality with the best bartenders christina and Tirati, Surbhi Thank you so much. They are amazing. I enjoy it so much

The restaurant staff member Arminda was very polite, friendly, and helpful. She provided excellent service . Thank you for the great service.

Rooms are fine ranging from small to medium with a cozy king bed. Staff are friendly and service is delivered in timely manner. Breakfast is good but same menu everyday; however staff are amazing Thanks to every host and to Arminda for her great hospitality and swift respnse.

Great checking in experience, Franca was attentive, professional and delivered a great start to our Xmas holiday, thank you so much

After our delayed flight, we were given a voucher to stay at Raddison and the experience was as smooth as the wind. Managed to get dinner buffet and breakfast buffet and I’d highly recommend. We appreciate the hospitality and cleanliness of the hotel. Thank you Addison

I would like to sincerely appreciate Ms. Arminda for her excellent service in the restaurant. I have been visiting this hotel for the past 8 years, and her professionalism, friendliness, and warm attitude always make the dining experience pleasant and welcoming. She is truly an asset to the hotel. I would also like to share a small suggestion regarding breakfast. The quality is good; however, the breakfast menu has remained mostly the same over the past 8 years. I kindly request the management to consider adding more variety and new options, which would further enhance the guest experience.

I stay in radison blu was amazing. The breakfast there I would say is ok but the staff were super friendly. I am specially grateful for Arminda yenng who was very accommodating to my needs. Always smiling and asking me if I need anything. Thank you ❤️

The breakfast was nice and Arminda was really nice and always asking if everything was okay checkingon us if all the food was okay, such a lovely person

Easy parking, a warm welcome from Franca at reception, and excellent customer service with helpful information for Heathrow Airport

Many times I stay always satisfy with the breakfast, especially Ms. Arminda really helpful and excellent service. Never missed the breakfast

Clean and comfortable room The highlight was breakfast and in particular the hostess Arminda courteous professional excellent service with a smile Try the omelettes

Bfast was good and ambience as well. Hotel location is near the airport so its easy access. Thank you to Ms. Arminda for the good service. Appreciate it.

Great service from Nimu at the reception. Ninu was very helpful in checking me in 1 hour earlier then normal. Very thankful for that .

Great hotel and overall experience, friendly and professional service by staff, Arminda from the restaurant staff was very helpful and professional.

We were sent here at 1 in the morning following a cancelled flight but after a stressful day, the reception staff were efficient and friendly. The hotel was spotlessly clean and rooms well equipped. Breakfast was super, staff attentive. Miguel the Concierge was delightful and knowledgeable.

Me and my husband went for dinner in the dinning restaurant and we had a very good experience. Our waitress christina was very warm, friendly and professional . She recommended us a very good wine and we had a lovely dinner. We will comeback again.

I had breakfast and Ms.Arminda gave us excellent service…she went extra mile to make us feel comfortable and home…thank u so much… Shes excellent…

Service was excellent very attentive caring pleasant to see someone smiling and greeting. Keep Up the good work. Appreciate the warmth and care I received from Staff Arminda.

The breakfast handler name Armanda treats us as one of her family very professionally Very nicely ce treatment I really appreciate that

I would like to sincerely thank ARMINDA for the wonderful service you provided today. From the moment we arrived, you were attentive, friendly, and genuinely welcoming, which made the entire experience very enjoyable. You were always available when we needed something, yet never intrusive, and you handled everything with professionalism and a positive attitude. Your knowledge of the menu and your recommendations were excellent, and it was clear that you truly care about your work and your guests. Thanks to your kindness, patience, and attention to detail, we felt very comfortable and well taken care of throughout our meal. Service like yours makes a big difference and turns a simple meal into a memorable experience. Thank you again for your hard work and dedication—it was truly appreciated.