Victoria Inn Hotel & Convention Centre Brandon

I really liked the pool area and the overall atmosphere of the hotel. The property was clean, spacious, and had a nice family-friendly environment. The location was also convenient and the staff were friendly and accommodating

There wasn’t much I disliked about the property. The hotel was a little busy and could get noisy at times, but overall my experience was positive.

Breakfast wasn't included 😕

Nothing wasn't off The facility and staff were exceptional and very friendly. The hospitality was excellent. ‼️

Clean hotel great location

Pool area. In floor health in the washroom.

One front desk person. Answering the phone while helping you. The shower had little to no pressure. Room had a noisy heater. We couldn't use it for long periods. So it was cold. Minimal channels for a king suite. Bring a roku or fire stick. Sticky tile on the kitchen wall area kept falling off. Older hotel, so expect to see older damage. Covered by a new attempt. Caulking in the bathroom should be taken care of, groose! King suite layout was weird, with another door leading to a locked closet. Lots of noises in and out. We had a 1st floor. People above us were very noisy at 4am-6am we had little to no sleep. It's not the best hotel, not the worst. Won't return to Brandon Victoria. Unless it's necessary.

I loved the shower and comfortable bed

I enjoyed my stay and I will be back again

Our breakfast was very nice thank you The bed was very comfortable and the room was very clean which is why he brought up Kane, which is on Twitter

The heater in our room was very noisy when it worked. It only stayed on for a very short periods of time and then it shut off, so our room was quite chilly. I was disappointed that there was not good choices of channels on the TV. When we got there, the remote did not work and I had to go down to the front desk to get maintenance to come and fix it. you also need to get new pillows for that room, they’re in pretty bad shape.

No breakfast

Horribly noisy

The pool

Outdated technology

Feels like home

Clean room. Renovated. Quiet.

Needs maintenance in common areas, bathrooms. A lot of wear and tear, damage from occupants

Restaurant had great good

i felt safe going outside for my nightly smokes alone. very clean and spacious rooms. friendly staff. good food in restaurant!!

I couldn’t ask for better At a reasonable rate

Was a great experiences. Room was clean and everything was within walking distance if needed

Nice place to stay! Food in dining room was good too

In Brandon on business and this will be my go to place from now on. Have tried a few others and this one rates highest so far

Its an older hotel but the rooms were updated and clean.

Check in staff was professional. Found floor in room dirty. Our feet were black from the floor. Excess of smoking at the entrances and as a non smoker that was allergic was not impressed as signs said no smoking 30 ft from entrances. No inforcememt. There were security guards seen on the property. Breakfast bacon was under cooked. Friends that lived in Brandon expressed that it is not the same and has gone down hill

When we got there we found chip crumbs in the pullout bed that my son was sleeping in. We also had extremely noisy hallways with people in the till 4 am. On of the nights we had someone pull the fire alarm and then we had to listen to that for an hour until the police arrived and escort the person off the property outside our door.

After three tries I got a room that was acceptable although I paid far too much for the room on booking.com.

Many unruly people staying there that were noisy along with their kids. Security tried to control them

room and bathroom had flies and the hotel was overally crowded. Hotel staff was friendly and helpfull.

Pleasantly surprised, great area and pool for kids

Clean and adequate

Nice hotel - with great pool

I guess its ok to let guests

Great

We frequently stay at the Vic Inn and while our room was the as per usual the common area, especially pool were terribly unkept. I understand the hotel is busy right now but the dirty standing water and literal filth all over the pool deck was nothing short of disgusting. The little play area at the restaurant was no better. Garbage, dirty towels and food crumbs all over it. Maybe need to hire extra environmental staff instead of the multiple security guards that do not seem to be doing much of anything. I warned four of them that were standing around on their phones that there appeared to be a person heavily under the influence of some type of drugs in the hot tub and they basically shrugged their shoulders at me. And not sure that anything was actually done. All that said we will probably return but maybe once we know it’s better to do so.

N/A

The room was nice and clean and I felt safe while in the room. It was close to the hospital. The pool looked nice. The hotel design is unique. The front lobby was appealing. My son had major jaw surgery on Friday. The staff at front reception were very good and checked in by text that we were ok. I appreciated that. It made a difference. I was concerned for the staff as well.

I was shocked on arrival to see so many people loitering around outside at night it was late after 10 pm when we got there and some appeared intoxicated. I was afraid to go inside to check in the first night. We even checked out a couple of other hotels even if we would be out money, but they were full due to the wildfire evacuees. We had no where else to go so we did go back to stay. It was late and we had to be at the hospital by 7:45 am. I felt uneasy as groups of people or just one drinking or on drugs can be unpredictable. I realize this is not the hotels fault. They had lots of security but that is the whole point that shouldn't be necessary but it was. I had security escort me to my car at one point. I was there 2 nights and saw police each night and an ambulance. It leaves a bad impression and does not relieve my stress concern for my son having major surgery. It was hard to relax. I had to remain on guard for my safety.

Service was great! Staff friendly!

great location clean, well appointed room exercise room had several workout machines phone check in to see how the room was restaurant was good with lots of choices

Smokers were permitted to sit right next to the door we entered. Butts everywhere, I complained but nothing was done.

Great spot with a super cool pool area! Staff was top notch and Dex even checked in via text after a half hour or so to make sure I had everything I needed.

We stayed here for two nights, and didn’t even want to go in the pool the second day which was a big draw for us. However, there was about 20 kids in clothing that were kicked out and they came right back. There was no adult supervision for all these kids. We tried to flag security down multiple times but they didn’t come assist. We asked for extra towels and were told they’d bring them to us, then no one came. It was very disappointing that the security staff couldn’t handle the guests. There was multiple people consistently smoking (not cigarettes) outside, lots of people high or drunk around.

It's okay, but I don't think it's great value for what you pay. In other hotels with comparable prices, there is more included with the room, like free breakfast, for instance. In addition, the room I was in was poorly renovated and the shower did not work very well.

Nothing

Everything

No elevator, if you have mobility issues this is not a good hotel. No elevator and extremely long hallways and stairs.

I always prefer staying here, its really good place to stay.

Staff was very unorganized and unknowable at check in. No one was answering the phone at the front desk all night when I would call about noise issues. Felt unsafe to leave my room.

Firstly, i booked the deluxe king size room. They gave use a double queen size room! They gave away our room to evacuated from the fires! Bathroom floor was filty, toe nails in the corners! Pool area was filthy, wet towels everywhere and no clean towels. Broken tile in the hot tub. Carpets in the hallway were covered with food.

The staff are welcoming and provided excellent service.

I stepped on broken glass in my room. The housekeeping staff brought a vacuum to the room quickly.

I like the place. Easy to get to and great staff.

Very friendly staff, nice service, clean room.

I’ve been coming to this hotel for many years. It’s clean everyone is very friendly.

Excellent

Our dog friendly room was near the patio of the restaurant which allowed us to leave her in the room and still hear her. The restaurant was decent enough too. Room was a good size.

Our room was on the 'pool side'. Note we did not feel this was an upgrade as this is an indoor pool and small play area. The pool was open from 9:00-11:00pm! Small kids were in swimming at 7:30am. It was noisy. The focus is on the pool at this place.

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My husband and I stay here whenever we spend a weekend in Brandon. The rooms are clean and comfortable and the restaurant has great food.

Amazing staff, big room, clean

Everything

Clean and friendly staff

You can hear noise from the halkway. Banging doors.

Friendly staff

You could access the pool area from a patio door in our room. I thought that was great. The pool area is indoor, so there was no sunlight coming in to wake us in the morning but we had very close access to the parking lot right across the hall.

Everything was great! Quiet, clean, good service. I'm not so sure about the crazy shower head contraption though. Not much pressure and you needed a tutorial to figure it all out.

The sheets did not get changed and our floor was not cleaned

Fridges and Heaters way too noisy

Pretty much everything especially the front desk ladies that were so easily willing to assist me when I required printing.

We have stayed here several times. We really like the pool area and the restaurant and the rooms are a nice size. The beds are very comfortable.

Our room was clean, spacious and well suited for our family of 4. We appreciated the pool side room for our little one's birthday party and also appreciated that quiet hour was enforced right at 11pm. I wanted to comment on the cleanliness of the pool area. I do understand not having a lifeguard on duty, but I do wonder if a pool attendant would help keep the area clean and safe for guests. There was a large mucky brown puddly area around the stairs that I didn't even want my boys to have to walk through. There was no attention gave to it through our entire stay- 24 hours. In other hotels, pool attendants squeegee the area often to keep it safe AND clean. I really think this would make guests more comfortable. I also wish we would have known about having to rent tables outside of our room. I know other guests in poolside rooms felt the same way as they asked us where we got our table from (we had to bring from home). I saw many people taking plastic chairs and tables from the pool area- which is understandable, but takes away from people being able to use them around the pool. Otherwise, the room was fantastic and the staff were lovely!

Great staff

Great hotel with great service. My room was really spacious, the bed was comfortable and I loved the heated floor in the bathroom. The food in the restaurant was delicious with fast and friendly service. I did a lecture in the private dining room and the service was flawless. I hardly noticed the server coming and going. She was very efficient. I didn’t use the pool and hot tub area but it looked like fun.

Very nice hotel. Great staff.

But a hotel with a pool and lots of kids on spring break. So nothing surprising.

Decent rooms, the showers are awesome. The cleaning staff are kinda strange as they death stared us and laughed as we were getting in our rooms. Other than that. Not bad.

Pool area was great and hotel atmosphere was sophisticated.

very clean

Check in was fast and easy. Front desk was great telling us the best place to park for our room. Room was spacious and clean.

The hotel service was excellent. Rooms were clean and comfy.

The breakfast was wonderful!

Was good

Great place to stay for business travel

No issues. Checked in quick, had supper, good sleep.

The room was great clean up to date very quiet. We didn’t use the pool or restaurant so don’t know what they are like but have stayed there before and all was good.

Spacious room (king bed and sitting area)

Great locally ran establishment. Room are modern and clean. Pool is great for the kiddos and good dining option on site.

Perfect for families, good restaurant

Clean rooms. Friendly staff.

Outside of the building looks rather sketchy. The room was updated, clean and comfortable. Beds are comfortable. Excellent service in the resturaunt. Doors to the rooms close quite loudly. You can hear anytime anyone goes in or out of their room. Other then that it was a lovely stay.