Best Western Royal Star vs Similar Hotels

Mixed: rooms described as large and with comfortable beds, but some guests noted dated appearance, an uncomfortable sofa, small pillows and missing in-room fridge; TV/AC issues reported occasionally.

Rooms were clean and comfortable, but some guests mentioned that they were slightly old or worn.

Rooms were described as small and lacking in proper amenities.

Most rooms were described as clean, comfortable, and well-maintained, with good facilities.

Mixed: generally acceptable but several guests reported cigarette smell in corridors, paper-thin walls and slightly worn/dated rooms; some comments about bedding handling (sheets not tucked).

Guests noted the hotel was well-maintained, with particular praise for the cleanliness of the rooms and bathrooms.

Numerous reviews indicate issues with cleanliness and maintenance.

Several reviews mentioned cleanliness positively, but there was a significant concern regarding items found in the bathroom.

Very good: repeatedly praised for proximity to the train station and easy access to Stockholm city, close to shops and motorway access; large parking area available.

The hotel is conveniently located near public transport, though some noted it was far from the city center.

Conveniently located near Alvsjo station, making it easy to access the city.

Many guests appreciated the proximity to public transportation and nearby amenities.

Very positive: staff repeatedly described as friendly and helpful (assisted with parking, extras, last-minute stay extension); service is a standout for many guests.

The staff provided excellent service, with specific mentions of helpfulness and friendliness from the reception.

The hotel staff was noted to be friendly and helpful.

Most reviews praised the prompt service and friendly interactions with staff.

Very positive: breakfasts praised across reviews as varied, high-quality and copious; hotel noted for using local products and reducing packaging waste at the buffet.

Breakfast received positive feedback for variety and quality, although there were some complaints about replenishment.

Breakfast options limited and food quality varied.

Food and beverage options were not specifically mentioned, defaulting to good quality.

Good: strong breakfast offering, free/large parking, sauna and gym available; drawbacks include lack of air conditioning in rooms and occasional maintenance issues (e.g., elevator out of service).

Basic amenities were provided, but certain items like towels were missing at times.

Amenities provided were basic; some guests appreciated features like Chromecast.

Guests noted good amenities, including kitchen facilities and heating.

Mixed: several guests praised the price/quality balance and called it good value, though at full standard rates some felt it was expensive compared with discounted/booking rates.

Overall good value, but some found the price high relative to the quality and issues encountered.

Good value in terms of location, but mixed reviews on room quality.

Guests felt they received good value for their stay, especially compared to other cities.