Barceló Karmina - All Inclusive

Los tamales de fresa y el pozole deberían ser delito

Que se filtra el desagüe de los aires acondicionados en la habitación 4004

Todo, la vista , las albercas , las fotos no Le hacen justicia

La puerta de la habitación ya están algo desgastadas

I loved everything about the show very entertaining and loved the dancers

The hotel is beautiful and the architect was breathtaking. We came with family and friends for the week. The lagoon was so refreshing and best part of our stay. There were multiple swimming pools and spa pool to enjoy. There were a total of 2 bars you could get drinks from, one next to the adult pools, one next to the lagoon and snack area. The bar at the lobby was closed until 5 pm. They had 3 restaurants that you could make reservations for with the concierge. They had Italian, Sushi, and Mexicana. The food was average but the service was wonderful. My favorite of the 3 was the Kyoto- two of our waiter made it so memorable. I did not appreciate the restaurant all closes from 5-7pm, which is when the kids are hungry. The snack area only have minimal food and the same food that was served during lunch at 12 pm. I would suggest that having another option for late lunch at a different location with better selections. The food/snack at the beach the hot dogs was shriveled and burgers were dry. We had the premium package and there were no other options for us either. The delicious snacks was one bag of chip and one peanut packet,2 bottle of waters, 2 beers, and 2 sodas per room. We had to ask for our amenities before we got service. Also our curtains did not close all the way and the sun came through every morning to wake us up. Housekeeping clean bare minimal. Our room did not get tidy- we had sand in the room still and the only thing that was taken care of was our bed was made and trash was collected. The hotel is definitely beautiful and the staff was friendly but I think paying attention to details and accommodation options with food and beverages would have made our stay more enjoyable.

Me comentaron que no hacen cargos en bookin y tube que hacer un contra cargo porque si tenia el cargo hecho para que me regresen mi dinero

El trato, la atención.

Que no barren las escaleras y los vasos qué se traen las personas e irresponsablemente los dejan por donde quiera y allí permanecen por días.

Restaurante numero uno piscina numero 2

La sesión fotográfica, las fotos de malísima calidad, por ello no las compramos

Las instalaciones y ubicación

La atención del personal y los alimentos

Lo que mas me gusto fue la exclusividad, las albercas y el mar era muy tranquilo y los restaurantes de las especialidades.

La playa estaba muy chica, me ubiera gustado que tuviera mas playa para caminar, no me gusto que había areas qué decía prohibido el paso porque era una área privada de un campo de golf.

Las instalaciones super bonitas , los jardines , la habitación muy cómoda La comida muy buena . .Es un hotel que invita a regresar.

el lugar tiene todo para relajarse

la poca disponibilidad en los restaurantes de especialidades

Excelente hotel y show Barceló

Excelente show, buenos bailarines.

This is our 3rd time staying here. It’s an amazing hotel with great location. Can’t fault anything.

Me gustó mucho la amabilidad del personal todos te saludan con una sonrisa y te hacen sentir bien. Los alimentos son muy buenos. Me agradó mucho que los meseros en las albercas estén atentos a lo que necesites de bebidas.

Hubo un día en la alberca principal que había una música que una canción se repetía y repetía mucho y no había alguien que controlará eso, me acerqué y como no había nadie le bajé todo al volumen de la bocina y pude estar mejor.

The pools

Attention

Los eventos de teatro me gustaron mucho

Me gusta mucho el teatro al aire libre

La reservacion de CENA en el restaurant Italiano fue excelente la comida y el trato, en cuanto al buffet de las 3 comidas esta bien, aunque los jugos sentian que eran de "caja" o envasados, , las piscinas muy ien sobre todo que en 8na zola se tiene difentes profunidades ideal par estar en familia, pero sobre todo el trato del personal hace que sea una experiencia agradable, pues todos atienden con amibilidad y rapidez

Los jugos saben a producto de caja o envasados, el sonido del show nocturno no tiene buena potencia, de repente se oye muy bajo, las camas estaban muy blandas cosa que me despertaba con un ligero dolor de espalda por esta misma situación

The grounds are immaculate. The staff is amazing. Few communication glitches which had

La playa es privada, y el mar es prácticamente una alberca, con la vista de muchos peces, la cama muy comoda, bastante amplia, frigo bar que surten diario, las comidas incluyen mariscos, los shows entretenidos

La playa al ser privada es muy pequeña, y no puedes disfrutar de un buen recorrido a lo largo de la playa, las albercas no estan climatizadas, solo la de jacuzzi

La atención de el personal. Siempre en todo momento estuvieron al pendiente de todo. Nos atendieron muy rapido y además nos ayudaron a gestionar la reserva.

Las habitaciones están viejas y con una mala proporción de distribución, se desperdicia mucho espacio y eso te hace sentir no tan cómodo. Pero entiendo que así se diseñaron a ver cuando las van a modernizar y también es aceptable por periodos cortos.

No follow up to my correspondence. None. No follow up to my correspondence. None. No follow up to my correspondence. None. No follow up to my correspondence. No follow up to my correspondence. None. No follow up to my correspondence. None.

This is a beautiful property, very impressive building architecture and lovely landscaped grounds. There are, however, a lot of stairs to navigate. The rooms are large and well appointed. The staff are all friendly and helpful. The food was good but not exceptional. Overall a very pleasant stay. The premium level experience was worth the extra cost.

Everything is well taught for all ages, very much a family atmosphere, very recommended 10/10

We have been going to Karmina Palace for over 20 years and they never disappoint. I am glad it is such a hidden gem because we are able to avoid the huge, overcrowded resorts. The food is perfectly cooked and seasoned - and this is everywhere, from your buffet to the restaurants. The beds and pillows are so comfortable, we slept all night! The A/C is a little noisy, but the comfort of the beds made up for it. The bartenders all make the best drinks ever! The beach is in a small cove, so it is perfect if you don't want huge scary waves. The adult pool was so cold you couldn't sit in it for very long. The pool area is still every nice to sit in. I was only disappointed in the evening show. All the previous years, the performers and costumes were comparable to Vegas shows. This time it felt like a talent show, and I couldn't wait for it to end. Overall, though, this is the best place to stay in Manzanillo!

Las instalaciones

No hay muchas especificaciones para las actividades extra

La habitación esta amplia, muy cómoda y limpia La fruta y los postres muy sabrosos. Variedad de comidas en el restaurante. Los meseros y meseras muy atentos.

La comida, las albercas,la restaurantes de especialidades, el cuarto, la gama de vinos que te incluyen

Pocos meseros no hay quien te tienda en las albercas, los bares tienes que caminar mucho de la alberca para tener una bebida, las áreas de toalleros solo hay una y está hasta la playa, la playa está sucia no la Limpian ! Y que los restaurantes de especialidades solo ha tan uno por dia!!

No puedes cenar en los restaurantes a diario

Todo

Todo bien

Si La comida muy rica y el personal muy amable

Pedí habitación para huésped Con silla de ruedas y no La regadera está muy chica para mi papá q usa la silla de ruedas

La comida

El trato de los capitanes

Que la cama tenia chinches, las 2 noches no pude dormir bien, tuve que irme al sillon y no descanse

las instalaciones

el servicio del personal de recepción a diferencia del resto del personal.

Night show was amazing 👏🏽 very talented and professional dancers 👌🏽🇲🇽 it was also very creative and interactive! Best one I’ve seen yet 🤩🎊

The hospitality was beyond what I expected. They treating my family and I very well during our stay. The room service was very great and the room was very very comfortable.

N/A

Excellent group of staff. Wonderful dancers great show. Energetic and make it very exciting for the whole family. Kids loved it

It’s a good place to go with the family. There haré too many activities. The food is so good. The personal are great. Good service.

Me tocó que me sirvieran en un vaso sucio, manchado de lápiz labial, se lo hice saber a la encargada del restaurante y solo me comentó que no volvería a pasar eso fue en la comida y en la cena una taza de café la verdad eso fue muy detestable ese detalle hizo mi estancia desagradable

The resort is beautiful, lots of pools and lots of loungers available. Beach area is safe and a good place for families with kids. Service is friendly, not much English speaking, but we managed. We only went to a couple shows, they are typical resort shows. Rooms are dated but clean and spacious. Don’t bother with premium level, doesn’t get you much. Now the food, uggh, it is awful. Do not eat at the Italian à la carte, not even edible. The other 2 were ok, but not what you would expect at a so called 5 star. Buffets, are not good, food is cold and not a lot of option, same thing everyday. Best bet is the tacos at the beach snack bar. For a Barcelo resort ( we have stayed at many in other locations), we expected a much higher quality of food. For the food quality alone we would not return.

We booked Premium but unfortunately did not receive a premium experience. When we arrived, the premium office was closed, so we had to wait in the regular front desk line. There was no greeting and no welcome drinks, as the lobby bar was also closed. Throughout the stay, whenever we tried to make reservations, we were repeatedly told to go wait in line with everyone else at the concierge because no one was working in office. By day three, after expressing frustration, someone finally met me in the premium lobby but this was the only time I ever saw anyone at the desk all week. The room was missing items that were advertised with the premium package — there was no tequila or champagne delivered to room after check in, and the child welcome gift was never provided. I was injured during our stay, and it took over 40 minutes to get a wheelchair. My husband was told staff were “really busy,” and he ended up running around himself to get ice. I was made to feel like an inconvenience despite my foot being severely swollen. On a positive note, the waitstaff was excellent. Israel and Dulce at breakfast were wonderful, and Axo (sp?) at the Japanese restaurant provided great service. The food overall was probably the best we’ve had at any Barcelo resort, though we did wish there were more restaurant options. The grounds are beautiful, but the pool and chair areas did not appear to be hosed down daily, and there were quite a lot of ants. Overall, there were some standout positives, especially the food and waitstaff, but the premium service and guest care fell far short of expectations.

It’s the third year in a row that me and my husband return to Barcelo Karmina in Manzanillo. It’s a nice place and employees go above and beyond to make you feel at home. I would say that their staff is one of the main reasons why I keep coming back.

We've gone to different Barcelo locations but we always make our way back to Karmina. We love the atmosphere, environment, staff engagement and attention to detail. 8 years coming here and plan to continue for generations to come. Thank you!

EXCELENTE TODO AL MILLON DESAYUNO COMIDA CENA LA PLAYA

LA ENTRADA

LA COMIDA. MUY BUEN SAZON Y ADEMAS EL SERVICIO CLIENTE VIP EXCELENTE

We travelled to Barcelo Karmina to be pampered for couple days and will definitely return. We enjoyed everything about our stay.

Excellent show. Dancers are beautiful and Singer is amazing. Staff is excellent. Everything was very good. Food and desserts are really good.

Came here for a wedding. The advertised restaurants were never available. I tried to book at one prior to arrival, and was told I had to book when I arrived. Once I arrived, they were either closed or booked. Now there is a giant event with a huge band that is going all night. We were given no warning that this was happening but ear plugs were left in our room. Lights are flashing through the curtains and sleep is impossible. Would never stay here again. There were other issues but it's pointless to keep listing.

We stayed at the Barcelo Karmina for one week in November 2025. We had a very good experience. The grounds and building are very beautiful. The food and service are excellent. It is in a good location. The evening entertainment was excellent on one night, good on three nights and poor on three nights. The beach is different but was good for us. It is not a long sandy beach. It is a very small bay of about 150 metres diameter. The advantage is that it is very safe. No pull back by the ocean. Two long sandy beaches are near. The Audiencia Beach is about 30 minutes away walking. The Miramar and Boquita beaches are about 20 min by taxi. Together they are about 3Km of golden sandy beach. You can go by taxi or collectivo. The collectivo passes by the highway which is about 400 m walk from the hotel. There are other beaches nearby but we did not visit them. You can find youtube videos of Manzanillo beaches.

La playa y que tienen albercas para todos los integrantes de la familia.

La comida no tiene buen sabor, no tienen muchas opciones para bebés que inician su alimentación complementaria, las periqueras están muy viejas, dentro del buffette nos salió un cien pies y se trepó por el pie de mi esposa. Y en nuestro cuarto también nos salió una araña.

La playa. Las albercas. Bonito lugar

Que a pesar que se anuncia como todo incluído no pude reservar en los restaurantes de especialidades porque solo es si reservas más de 3 noches. Lástima que Booking no lo dice. Eso me decepcionó. Todo lo demás bien.

La zona de albercas está muy bien cuidada

Las camas son viejas y suenan cuando te acuestas, le falta mantenimiento a las habitaciones, las regaderas te tienes que pegar a la pared para bañarte, los restaurantes no tienen el nivel de servicio que esperarías.

Todo está excelente... El personal es muy atento y amable. Gracias

Trato amable y cordial del personal, instalaciones cómodas y limpias.

Que no se cumple con el no apartado de camastros y el personal del hotel no desinsentiva esta práctica en los huéspedes

Las instalaciones.

El personal de recepcion poco atento. El personal del restaurante japones. Poco amable. Nada servicial.

La comida es muy buena, tiene buen sabor y variada, generalmente los buffete no son buenos y en este caso si era rica. Las albercas muy comodas al ser de diferentes alturas. Definitivamente regresaria.

No es que no me guste, pero puede mejorar tanto la comida de los restaurantes de especialidad, esperaba un poco mas, como la calidad de las bebidas, aunque no es mala, es aceptable, pero puede mejorar.

Friendly staff

Las instalaciones

Falta de atencion

Awsome pools, great walk areas delicious food fantastic nightly shows and extremley poolite staff.

It was really great, clean rooms, awesome view, fun activities and an amazing experience overall

Ocean view was great. food was good, beverage was average.

Room view was excellent

Me encanta el estilo arquitectónico y el hecho de que cuenta con tantas áreas verdes. La atención fue inmejorable en todo momento y los restaurantes deliciosos.

el aspecto de entretenimiento. Por estar cerrada la disco, no hubo algo en compensación. todo lo demás ha sido inmejorable.

Todo el personal fue muy atento y amable, ☺️. Todas las instalaciones estaban muy limpias. Recomiendo que revisen el código d vestimenta. Excelente servicio.

The food was not that great and staff at the restaurant buffet was not to friendly

Comida y trato del personal

Horario del bar alas 11

Tienen chinches en las habitaciones

The best place

I stayed here with my husband and daughter and we had an excellent time! I booked a trip for my mom and grandma here as well on a separate occasion and they enjoyed it very much.

Staff does not accommodate any of your requests, restaurants have poor service. Will never ever stay here again. Asked for sea view and only got tree views lol.

Beautiful private little beach, pools wow, Federico the gentleman who makes OMELETS bravo

The installation is very nice the service the entertainment. Customer service is very helpful

Maintenance inside the rooms is required urgent