Wyndham São Paulo Berrini vs Similar Hotels

Mixed feedback with some rooms being in poor condition, and issues with furniture.

Mixed feedback: some rooms described as spacious and comfortable but frequent reports of old rooms, maintenance issues, small bathrooms and uncomfortable beds.

Rooms commonly described as spacious, comfortable with good beds and bathrooms; several notes that some rooms need renovation or repair, and isolated issues with noise or defects.

Rooms praised for size and comfort; some maintenance issues noted.

There were some cleanliness issues mentioned including a bad smell and dust in the room.

Multiple reviews report dirty bathrooms, soiled linens, mold and hair in sinks; consistent negative cleanliness mentions justify a below-average score.

Mixed signals: many guests praise cleanliness and 'limpeza impecável', but several strong complaints report dirty rooms, dust under the bed, unclean mattresses and one report of 'muito sujo', which lowers this score.

Issues with cleanliness noted, including an infestation during breakfast and maintenance issues.

Several reviews highlighted the good location in proximity to events and attractions.

Many guests cite excellent location (near shopping centre, convenient for work), so location is a strong positive.

Frequently noted as excellent or well-located ('Excelente localização', 'bien ubicado', 'boa localização'), strong positive sentiment across many reviews.

Located in a prime area; positively received.

Service was mentioned positively in some instances, but inconsistencies were noted.

Numerous comments praise friendly, helpful and fast staff (check-in staff, Ryan, quick room change), indicating strong service overall.

Consistently praised: staff frequently described as very friendly, attentive and helpful, quick service and good reception; a few mentions of less cordial breakfast staff adjust the score slightly downward.

Staff received high praise for attentiveness and support.

Food quality, particularly breakfast, was consistently criticized across multiple reviews.

Breakfast is called good/wonderful in several reviews, with few negative mentions, supporting a high rating for F&B.

Breakfast is often described as perfect or sensational with wide variety, and the restaurant is praised; however several complaints about breakfast quality (stale bread, missing items) and one hygiene observation reduce the score slightly.

Food described as limited in variety, but quality received praise.

Limited amenities and some issues with gym availability and room service mentioned.

Guests mention useful amenities (pool, well-equipped gym, elevators, proximity to shopping); generally seen as a positive.

Amenities receive positive mentions (hydromassage, pool, good on-site restaurant); generally well-regarded though isolated hygiene/cleanliness issues in food areas were reported.

Great amenities, but some suggestions for improvement like gym space.

Perceived as not worth the cost given the overall experience and facilities.

Mixed perceptions: some say the hotel meets expectations for price, others feel cleanliness/maintenance detract from perceived value.

Mostly seen as good value ('bom custo benefício') by some guests, but a few guests commented the price is high and wished it were cheaper, so the score is moderate-high.

Mixed sentiments on cost versus quality, with some expecting more.