The Barn Hotel & Spa

Spacious room. Quiet. Good enough for a quick stopover but old lumpy beds (I had to use a folded up towel to stop the spring digging into my hip!) furniture tired. Bedding flat and heavy. Bathrooms clean and nicely decorated but noisy extractor fan. Staff were very friendly. Breakfast was really nice. I wouldn’t stay again because of the mattresses, but all ther issues were minor.

Couldn't have our evening meal in the restaurant because OAP party took priority,should of been told at booking ,took a while for food to arrive in bar, not too pleased to say the least

Quick and pleasant check in, very professional and friendly. the room is great, large bathroom with walk in shower, bath and two hand basins. all very clean and fresh.

The hotel is lovely, and staff very friendly. The bathroom in my room was lovely and new but the main bedroom was dates, pealing paint and damp water marks.

We booked and paid in advance apart from the dog which was an additional only payable on arrival. On arrival we were asked to pay in full although we already had and they tried the same on checkout. The room key was continuously faulty and could not get it out room. The room was not clean or wholesome. Plaster falling from the walls, cracks, doors that don’t shut properly. Unclean surfaces and carpet. The spa was poor condition as well, a lot of black mould

Good little pool area

Room was clean, but decor tired. Bed not overly comfortable.

Dirty room, extremely tired hotel, non enthusiastic staff. Overpriced at £120 per night for something that’s nowhere near worth that Should have read the copious amounts of 1 star reviews on trip advisor. Would definitely avoid

Gym didn’t open until 7am which is way too late for business travellers who need to be in the office. Neither did breakfast so it was completely packed, I had to share my table with another couple as they would have had no seat.

Check in went ok, informative but nothing personal. Room was a dissapointment - old tissues left by the bed, hair bobbles on desk & cobwebs and spiders in cornere of bathroom. Right hand side lamps by bed didnt work & switch seemed melted somehow - not great when you have a 3yr old. Food in bar nice but was full & only one member of staff on duty. Pool nice. Breakfast could have been better with items being topped up before they ran out (15min wait for any fried eggs). Check out incredibly impersonal - no ask of how stay was or any sort of small talk (i was only one checking out so wasnt as if she was rushed off her feet) just took room number, said bill was settled & a swift goodbye before she headed back in back office.

The place needs a complete renovation

Shower flooded the entire bathroom but other than that very nice, great pool/ spa facilities

Very good

Overnight trip to use spa facilities. Highly recommended.

Convenient for business, Unfortuneately the bathroom flooded when taking a shower.

Booked last minute for elderly parents. They only had twin rooms left but it was great for my parents. It was ground floor. They tell me the breakfast was very well stocked and very reasonably priced at £10pp when checking in. Great that breakfast time was until 10:30 on Sunday so they could get organised and have a lie in. They enjoyed the bar in the evening, chatting to people and watching the football. Very Happy

Although breakfast was good, the remaining aspects left a lot to be desired. In our room the shower was unusable, being overhead only, and, mould all round the lower rim! Staff not ‘friendly’ at all. When eating in the bar, the food served was cold.

Staff friendly & helpful. Food very good. Staff seem to struggle at breakfast time because number of guest. Had a table booked for my wife’s birthday, food very good but my wife’s choice for dessert was not available. Very disappointed.

Room was warm, light and comfortable and really quiet. Dinner and breakfast were both lovely. Enjoyed the swimming pool and steam room too

About 2 miles off the A1 Rooms very basic and tired, and I was in a Superior room! Ok for 1 night business travel given the reasonable price

Receptionist was extremely engaged and helpful. She really welcomed us to the hotel and gave us lots of useful advice. Hotel had a nice buzz about it, calm yet efficient. All staff were great 👍.

Bedroom big, clean and comfortable. Large bed. Small but powerful shower. Breakfast was ok. Good bacon and eggs but the rest was not as good. Options for people though. I wouldn't really call it a spa but the sauna and steam room were fine along with the pool if not busy. The gym was a little dated but had plenty to have a good workout. All was included at no extra cost unlike some places which was good. Didnt have an evening meal or attend the bar area but it seemed busy enough.

Just ok, not great. Put me into a disabled room so the shower was a bit naff. Overpriced drinks.

Staffs are really nice and helpful.

Clearly a hotel taken iver by another busines and a vert light toych to change branding and little investment in improving the rooms. 3 star at a stretch

The room was dreadful, velum windows were dangerous and faulty. Single beds were very uncomfortable and the overall state of the room was very poor. In desperate need of redecoration and upgrade. Bathroom wasn’t very clean either.

The hotel was lovely. Both my requests for a quiet room and a bath were met on my arrival. The staff were warm, friendly and efficient. I used the spa and found the treatments and team excellent. My additional request was accommodated. I ate with a friend in both the restaurant and bar in an evening both the food and service were really good.

Good

Extremely friendly service and staff, very generous sized room with large modern bathroom… mattress uncomfortable but did sleep ok.. hearty and plentiful breakfast with good selection, beautiful tasting coffee…. Nice lesuire facilities… overall an enjoyable stay….

Excellent value for money, perfect for overnight motorway stop.

Lovely hotel. But the shower was full of black mold..

Nice, friendly staff. Basic room but comfy beds, meals that came out looked nicely presented but we didn’t eat. Quiet lounge area to chill in if you don’t want to sit in the bar or restaurant.

We enjoyed our time at the Olde Barn Hotel. It was a trip to visit family who lived local. In general the stay was good, the food was ok except for one morning when we down for breakfast there was no staff available, not much in the way of cooked breakfast. I went to reception to comment on no staff and within 5 minutes staff appeared. By then I was put off by the food that was available. I just had toast and cereal. I would stay again as both my wife and I liked the spa and swimming pool. If you go take a robe with you as there is a cost to hire robes of about £7.

Paid for a breakfast that was bout available before 8:00am. No alternative offered or effort displayed to access our request for an earlier breakfast or alternative.

This property is looking tired and is in need of modernisation, the bed was saggy and uncomfortable, you have to pay a pound to use towels in the spa, the food was limited for an evening meal but breakfast was good. Staff were friendly but lacked training to resolve issues like lack of gas for the bar drinks, and check out was slow.

Parking was easy. The hotel bar was good. Had to ask for towels, as there were none in the room. Ideal location for PFI or Fulbeck karting tracks

The Barn was a comfortable enough stay for the one night, although the hotel is a little tired and in need of some refurbishment. The pool, sauna and steam room were nice enough. The food in the restaurant was good and reasonably priced. There was a small mix up with the wine i ordered but that was put right. I was wakened at 07:00 by noise outside my room. Overall a pleasant enough stay though.

We were only there overnight but neither the shower nor the TV worked. This property has definitely seen better days. The staff were friendly and tried to help but ....................

My wife book me this hotel during my daughter have event at RAF, absolutely brilliant choice, very comfortable room with good spacious everywhere. Staff are very welcome and friendly. I had a very good time & will definitely use this hotel again as well as recommend this hotel to all my family and friends too.

Staff were friendly, but hotel was abit dated. Ok for 1 night stop over.

The hotel is dated. Looks nice from the outside and the reception area and front are fine. Our room was located to the rear and it’s this part which is dated and not well kept. The room was basic (which is fine) however there was a large scrape / chunk taken out of the wall. The carpets were dirty and threadbare. The thermostat didn’t seem to work so it was very warm all night and the walls between the rooms were so thin that you could hear conversations from the other guests. The staff were friendly enough and the drink prices at the bar were reasonable. For the one night I stayed it was fine but if your thinking of staying longer then I’d think about staying somewhere else.

Having stayed at this property before, I was looking forward to my stay. However, it was obvious I was given the worst room in the building after having paid the same as my colleagues and seeing their rooms. My room was upstairs, bed was soft with springs sticking out and you could hardly swing a cat in it, unless you wanted to sleep in the cupboard which was huge. The whole room was extremely tired, grubby and extremely warm. Linens and pillows were cheap and uncomfortable. My bath towels had holes in them. I could get no hot water in the evening (rushing to get down for dinner). I had to run down the corridor half wet to my friend's room to get a decent shower. My friends however, had perfectly adequate refurbished rooms, leaving me feeling like the poor relation. At £90 a night, I was expecting and should have received more. I expressed my disappointment on check out politely, and was told that the Manager would be in touch. This was over a week ago. Avoid unless you like a lottery.

We booked a little stop over on our way further up north during the school holidays. The hotel could do with a refurb and upgrading but it all in all, we couldn’t complain about the service provided by the staff. We especially received good service at breakfast time by Jane who was very helpful. Swimming, sauna and steam room was good fun for the kids and all of us.

The staff were very helpful. Jane at breakfast was amazing and helped us out at breakfast.

Property is ok from the outside, very run down and old on the inside staffed by very uninterested staff. Burns in the bath and carpet, basic and old furniture in the room. And the bar charges over £7 for a pint of beer. Decent sleep, but won’t be returning.

Great stay. Superior room was very spacey. Very clean. I had easy access to swimming pool in the mornings and evenings (didn't choose to go during the day). Swimming pool wasnt too busy and the spa staff made sure they were monitoring numbers. Breakfast was lovely.

Friendly and very helpful staff. Thank you

Friendly staff and quiet

very good all round second tome we’ve been and would come again

Check in was fine, it all went down hill from there though. Upon entry to the room I was faced with the most awful smell of damp not to mention all the dusty dirty surfaces and cracked ceiling (room 810) I quickly informed the hotel reception who advised me they were almost at capacity but they’d see what they could do. They moved us the room next door which was better but still not great. We had traveled really far and decided to freshen up in the shower of course using the towels that were provided, we then attended an event. The next morning before leaving we of course wanted to have a shower, I called reception from my mobile as no telephone was provided in the room. I politely asked for two towels one for each of us, to which I was refused. I asked why I couldn’t have towels and the lady explained they do not replenish the towels. I then explained that we had used them the previous evening and she still refused. I was so shocked! Overall a terrible experience and I wouldn’t recommend this hotel at all.

One night stay on business, just right The hotel was clean, warm and staff friendly. The room was great, bed really comfortable and bathroom superb. Food in the bar was lovely just wished they had a better dining area open early in the week

Overall nice, work is on going to update. Bar area nice, we had 2 single beds in room, on first view looked very small, but actually one of the best nights sleep in ages! Bathroom was very clean and modern. Menu choices good for bar menu. Staff very friendly , will return

Not bad

Very run down rooms with 2 beds put together and uncomfortable with no aircon

We had room 605, it was very big with a big bathroom and jacuzzi style bath. Radiator wasnt working but there was a heater on the wall which we needed to turn up as it was cold, once it kicked in the room was toasty. Bed was very comfortable and huge, super king I'd guess. Pool was lovely, as was jacuzzi, steam room and sauna were not hot enough, that was my only negative comment about my stay.

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The room needed a good clean to get rid of mould on wall and bathroom . Reception area nice but rooms outdated and in need of some paint

Jane and Dulce made us feel very welcome and we’re very attentive to my family. The room was fine, but in need of a refurb.

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Friendly welcome by the reception staff The room was clean and in excellent decorative order. Good room , good food. I had a very pleasant stay , thank you.

Lovelly comfortable stay

Shabby Noisy in the morning with gardnera outside of our window,at 8ish. No smiles from reception.. pretty cold welcome. Barman was the best happy and polite.

It’s an ok mid range hotel which offers a decent evening service but an average breakfast one. Especially if you are keen for a prompt 7am start

Enjoyed our 1 night stopover. Comfortable room and a good breakfast. Didn't use the restuarant but the food in the bar was good value and the service was good. Used the spa for a swim and a sauna which was a nice bonus.

Shower pressure was terrible. Had to run around to get wet.

First time staying here

Average hotel with a great access to a pool, steam room & sauna. Good bar with a good selection of drinks. Room was nice enough with a jacuzzi bath but the bed was too soft for me. Cobwebs in room, corridors & restaurant. Breakfast was ok but basic. It wasn’t expensive so fine for what we paid. It could do with a good clean and a lick of paint.

this property was overall very good with all you wanted from a hotel and spa.food was very good buffet breakfast superb. rooms were clean and tidy and serviced every day of my 5 night stay

Great staff, good food

Tv did not work in the room, after 3 visits back and forth reception, quite a trek with a new remote, new batteries and "had I turned the switch on" it still didnt work. I was moved to a new room the other side of the hotel. Upon moving all my stuff to the other side, the new room key card failed. Back to reception again, to be told the lock was broken. Moved to a new room and all OK at 10pm. The receptionist was great abd supportive, but after a 4hrs drive this was not welcomed. Now to the bar and food. £6.80 for a pint of Ale. This is Lincolnshire, not London. £6.95 for 3 chicken wings. The fish and chips were ok though. The place is ok for 1 night and as a bolt hole for work, nothing more.

Nice pleasant room. Facilities ok including spa sauna pool. Some areas a bit worse for wear but possible. Staff ok.

Comfortable room and very friendly team.

Very good.

Very average one night stay

Good Quiet Clean place to stay.

The lack of modernisation is not the issue welcome to the 1990's. Room cleaning is lax & the matress and bed are appalling. The frame moves like your on a ship on a roungh sea and the mattress: the springs flew off and ping around when you lie down whist the bed frame violently moves around also.Poor sleep and when you get up you feel like you've been battered.

Failed to amend booking to incorporate my changes made, Hotel is dirty and done cheap. Room was disgusting, holes in carpet, posts missing off bed furniture was dated, tiles in bathroom are not stuck properly with no grout and all over the place, Dinner was really bad, had chicked curry that i couldnt eat so left, £14.95 for a micro meal was a bit heavy. Overall one of the worst hotels ive ever stayed in.

The property was extremely dirty. Our room wasn’t cleaned, it felt gross to walk around in our own room or sit anywhere. The hallway upon arrival was filled with all the dirty sheets almost covering the entire hallway that the housekeepers left. All in all, it was disappointing.

Not the best no food served after 9pm no spa facilities available in evening, hotel rooms a bit dated and could do with an update ,bed very uncomfortable

Room overlooked the overflow car park. Was basic but comfortable and shower was decent. Hotel looked a bit tired in general but service was quick and friendly and everything was clean and comfortable.

Hotel was ok, VERY CLEAN, beds could’ve been better and whilst the room decor looked like it had seen some attention the room carpet was old and stained (but clean). Having paid for a superior room and the price I’d paid I might’ve expected this to have been of a better standard. Having said that I’d booked breakfast but then had to leave early before breakfast had started and they made us bacon / sausage rolls in a bag to take away which was GREAT. No problem at all with parking as even though there was also a wedding on at the hotel the car park had loads of spaces!! Lastly we did pop our heads in the spa and enjoyed a swim and used the sauna, steam room and hot tub - whilst not massive in size it was adequate and a great extra benefit to our stay……..

I had a fantastic spa hot lava shell massage. Unfortunately we had a long wait for food in the restaurant.

Good staff and customer service. Good breakfast both continental and full English included. Nice large lounge / library inside seating area. Good attached bar with reasonable price bar food. Only criticism is some parts could do with some attention to decor and maintenance. The floor boards in the corridor outside the bedrooms were very noisy. Fortunately it is a relatively small hotel so not too much movement of customers in the corridor. The location is outside of Grantham so a car is required. It is located on a fairly quiet “B” road and the hotel itself is set back from the road. This makes it generally quiet and pleasant. There is an outside seating area which is pleasant in good weather. Unfortunately I did not have time to try the Spa and health facilities, so can’t comment. Overall for the price it is a good location with good facilities at a reasonable price.

The first hotel room had a loud dripping tap in the sink, a broken headboard on one of the beds and windows that would not stay open. It was a hot attic room with no air conditioning. After Reporting these problems, we were given another room. We were unable to use the shower in the second room. The water went from hot to scolding, and there was no option to run cold water. We had to use the shower in the first room—not fun walking down a corridor! Upon our return in the evening, we were informed it was fixed. It was not, and the deputy manager could not get it working correctly. We were told we couldn’t move rooms but would be given a key to another room in the morning to shower. The next day, when trying to enter the room, we discovered that the room was already occupied, not fun. We were offered a third room three days into our family holiday. All fixed? No, we weren’t given enough towels to shower, and the shower dripped like a waterfall after you stopped using it, drenching the room. This leads me to the final night of sleep. At 04:30 at night, I was awoken by the shower dripping/running, which meant my wife and I had to deal with it. After drying ourselves (and the room), we tried to get some sleep. In the morning we left. Upon my return home, I sought compensation (not a full refund) for our holiday being more of a chore than a break. It was denied. The hotel has a strict no-refund policy. It is a shame they are not as rigorous regarding room standards.

Checked in, half hour later tried to have a shower - no hot water, not even luke warm! Informed reception, they had a reported broken down boiler servicing that area of hotel. Emergency plumber called out. We were offered a shower in their spa, but it was 2015 and closed at 2030, also meal had to be ordered by 2045....so we chose to eat instead as hungry. Unfortunately food was poor and not worth it. I checked status with reception and still no hot water, earliest would be tomorrow morning. The spa opened at 0800, but we had to leave 0730. Still no sign of a return in the am, so had to check out not having access to hot water for our entire stay. Not satisfactory for a hotel.

The wifi did not work throughout my stay, the pipework in the room was noisy and the breakfast mediocre

Receptionists a bit indifferent to our needs to change for a wedding before our room was available. Breakfast was like a 70 s Little Chef greasy spoons. Scrambled egg on our table before we sat down.. it was functional for the night.

I do not normally leave negative reviews as you get what you pay for most of the time, however, The person on reception when we checked in seemed completely disinterested to even be checking us in. This hotel was convenient for where we wanted to be but needs a re fresh and felt like a truck stop.

Bed had a concave sagging mattress. Room hot with only a fan opened window too loud from wedding. Fan turns off if you leave room. Shower gel in shower empty. Large hotel but put non wedding guest directly opposite wedding with open patio doors.

The corridors nearest the reception/bar/ restaurant area are in need of a redec and new carpet, rather shabby all round. Could only get bar meal, were aware restaurant wouldn't be open. Went to order food and was told the kitchen was very busy so order in 15 minutes. When ordered our food took 40 minutes to arrive. My wife asked for a cheese plougmans and got a cheese and ham. Sh'es veggie! I ordered a very nice sounding chicken curry, taste the succulent chicken - no chance, the curry heat was off the scale, couldn't taste a thing other than molten lava in my mouth! All in all not over impressed.

I phoned and emailed unsuccessfully several times the week before our stay to request reservation of a table for dinner on our arrival day. At check in was told restaurant was closed, but food was available in the bar. Several options on the very restricted bar menu were not available. Bedroom walls and skirting very dirty, black mould in one corner and on window frame, dirty net curtains, holes in blackout curtains, rubbish on floor behind cupboard moved away from the wall in order to plug kettle into power point. Thin, lumpy duvets. Bathroom was clean and looked recently refurbished and equipped for a disabled guest. Adjacent to the room, the intruder alarm and fire door escape bolt had been disconnected/interfered with. Breakfast in the restaurant was good. Very efficiently staffed.

Didn’t recognise booking for both rooms and meeting room too. Booked 4 premium rooms and got only 3. TV didn’t work in one of the rooms. Cups in meeting room not clean. Staff nice and found bookings eventually but must be a disconnect between Expedia and hotel. Not great

We stayed at the hotel for the weekend. When we arrived at the hotel on the Friday night there was a wedding and a murder mystery going on so it was busy. On Sunday morning we were woken at 8:45 am by excessively loud disco music and DJ, which was still going on when we left at 12pm. The receptionist said it was a conference as there was no apology! I wonder what type of conference is on a Sunday morning with disco music? The rooms were comfortable and relatively clean however house keepings idea of cleaning is to pull the duvet up on the bed, replace the dirty tea cups and clear the 4 threadbare towels and mat with only 2 further threadbare towels and no mat! There is no phone in the room so if you need anything, you have to walk back to reception, which for us was down 2 flights of stairs and a long corridor, to speak to them. They also will only give 1 key per room. Obviously they hope no-one will bother complaining as it's such a toil. There's free internet but the service is rubbish so we ended up using 4G. The bar staff were very pleasant but overall it was disappointing.

Checked in to be advised that our other room has been upgraded. On entering our room we had a very basic room and two single beds! The upgraded standard room had lovely walk in shower, it was clean and modern. On complaining (our room cost £326 and standard £198) we were informed they had another room should we wish. They also stated that the complaint had to come to yourselves! The photos are of our room that we were moved to! Dirty, old, damaged, very noisy due to neighbour bathroom at our heads! Our bathroom fan sounded like it had an electrical problem and the bath took time to drain, a handle would have been good to aid stepping out. Tv was wonky and the mirror to high to actually use! Staff lovely however I felt due to wedding being held that night they were pushed for room. Breakfast 5* Disgusted at having to pay £7 for a robe in spa and £1 a towel. Overall our room was below satisfactory.

Convenient place. Clean,spacious, polite staff, parking included, breakfast was great and various food options also on site.

Hotel a bit tired and beds were terrible but the breakfast, pool and sauna made up for it. Excellent value for money.

Very nice stay - hotel is a little tired in places, but all very reasonable for the price.

our room was lovely and spacious with friendly staff and very good breakfast

Staff friendly and helpful Dining was very good service grea Food delicious Room for 3 all single beds Excellent value

Great location good breakfast easy parking nice room