Best Western Center Pointe Inn

Location! Staff!

Rooms could use carpet and paint but the staff and location are so good I give it a 5 out of 5

Swimming Pools and hot tubs

Still waiting for reply on why I was overcharged for Friday

Was told a staff person would reply to me after 7:00am 9/12. Still waiting 15 hours later

Price was good, Pet Friendly, Microwave and Refrigerator. Convince to Shows on strip. Shower was nice. Breakfast was good.

Bed was not comfortable for me. Made noise getting in and out of bed as bed frame not stable. Air Conditioner was running all night set at 74@. Bedding light.

The front desk staff were very kind and helpful. When we decided not to stay they worked to refund us ASAP.

Upon arrival our room was filthy- one bed was covered in dirt and the other had what looked like foot marks on the sheets? The weather stripping was also completely missing from the bottom of the door, leaving it essentially open to the outdoors. We opted to leave and stay at a different hotel.

Breakfast was amazing and the pillows were great!

Having a chlid with me the pools are one of the reasons we stay there. Several attractions are within walking distance.

I kept putting my key near my phone. I .had to get key reset several times. . Just not use to warching wher i put my phone.

The property wasn’t bad. It wasn’t what I expected to be either.

The air conditioner is my room was horrible. I could tell the difference when I went to my other family members room and their rooms felt great. The air conditioner got changed and it was still hot. We had to go buy fans.

Breakfast was good. And the team members in the breakfast area were very friendly.

Nothing really looked like the pictures. The pictures must have been taken when it was remodeled many many many years ago. The rooms were musty and old. One of the rooms had spiders, crickets and some other little bug. Door keys rarely worked and had to get new keys or have them rekeyed often. Yes, we did keep them away from cell phones and other devices. Some the front office staff were not aware of Best Western points. For a Best Western this was a complete disappointment. I did book this through Booking.com. Unfortunately we had a family emergency and one family in the group had to leave. So far I've been unable to get any type of refund, even though I had insurance. Best Western staff state there is nothing they can do since we booked it through Booking.com. Don't allow your rooms to be booked through a 3rd party if you can't provide any type of service to the customers that go there.

We lived the lovation

The breakfast room was to small and packed both mornings, the options weren’t great either as someone with alpha gal

Easy check in, super clean room and the AC worked wonderfully! They even gave us a late check out, which was much appreciated.

No complaints!

The location was great! Staff was awesome! Breakfast was fully loaded!

I didnt manage to have breakfast. the room was good and the bed was comfortable enough.

the level of cleanliness is wanting. the area behind the coffee station was very dirty and dusty as well as the top of the fridge. The person cleaning seems to be concentrating on cleaning the areas that are visible. i even took some photos.

I liked the location and staff.

Need to improve cleaning on floors.

Love how it was close to everything

Can’t think of anything negative

Property is outdated room, smell like musty, old water, old bleach water

Did not like how outdated the facility is the breakfast was awful. The biscuits and gravy tasted like water down gravy. The individual packed muffins. Taste fruit roots are burnt and we’re very dry. The breakfast bowl was a big mushy mess. Staff was decent, but the facility itself is not for us

Amazing property located just at the perfect spot. We stayed here Friday-Sunday and had no complains. Everything was clean, and well maintained, room did not smell like smoke. Everything is pretty updated, and clean. We did not have breakfast here, so i can’t say much on that. Pools were clean and loved that they offered an indoor and outside pool and hot tub.

The rooms are very clean and spacious. Everything was updated and the food from the breakfast was good.

I liked the location

Our room wasn't cleaned, the only thing they did was put fresh towels in there and cups and take out the trash. They didn't clean the floors and they didn't make the beds. I've stayed in the past and had very good service this time. The employees were not as nice. Also, I found out that the ticket prices that we bought at the counter were higher than what we could've bought at the actual place and it's described as a discount. I'm also currently overcharged by $60 and waiting to see if it drops off of my bank account.

The room was pleasant. The free breakfast was very good.

Location of outside pools and hot tub are keys stuck in the door going into the inside pool area

The exterior is very well kept just appears dated, don't let that fool u. Our room was obviously renovated at some point recently, super clean & much larger than expected. Outdoor pool super small, but indoor pool was great! Good breakfast, amazing staff! And u can't beat the location, we walked most places and never spent more than 20 minutes in the car at our farthest destination. We will stay here again!

Comfortable and staff was amazing

Great location, clean facilities, good breakfast and pool was a great amenity

Nothing

Best Western Center Pointe Inn in Branson MO is a great place to stay. The staff is very nice and helpful. Indoor and outdoor pools and hot tubs. Hot breakfast. Convenient to attractions and shopping. Reasonable rates. Highly recommend.

The room was spacious and bed was comfortable!

The breakfast was good, but the space was too crowded. The entry to the dining room required going up some stairs , then down some stairs.

2 pools! Location!

Small beds then appear online.

The room was beautifully decorated. The pools and hot tubs are very nice and well maintained.

The only issue is fighting traffic when entering and leaving the property

Close to the attractions

Rooms were musty air conditioning didn’t work very good

la ubicacion es muy buena, te queda todo muy cerca, el desayuno esta bien pues te llena y esta muy rico

Great experience! Rooms are clean and comfortable. Many things to do within walking distance. Breakfast was busy, but got seated every day. The office staff was very helpful and responsive to every request. Good value for families.

Staff was GREAT

No complaints

Staff was extremely Friendly pool was nice and clean

My neighbor smoked and it came through the walls we did complain and did smoked outside

Everything

Nothing

The location and how clean it was!

We loved the pools and hot tubs! Everything was very clean and well kept. Breakfast was good and enjoyed having staff there to serve. All staff members we encountered we friendly and helpful.

The only negative experience for us was that the beds were too firm because we are used to a pillow top mattress.

Good location pretty quiet good breakfast

It was nice

Nothing

We really like this hotel. It’s an older motel, but the rooms have been redone, set back off the main 76, it’s quiet and comfy. Amenities are good as well. Price is a bit high, but you pay for what you want. Atmosphere is subjective. There is a main hotel and a detached motel. Not a big deal for us at all. They are clean and comfortable beds. I particularly like the walk-in showers! The staff is friendly & professional. Noise is not a problem. Location is OK, but never had a problem getting in or out. We love the fact that we are next to Hero’s Restaurant & Titanic Museum!

This motel has many rooms. It has two pools. One out door and one indoor. It also has an indoor hot tub. Easy parking close to the doors and elevator. The Directors Suite is the Best room of all. It has a hot tub in it. Easy check in and on the 76 strip. Great served breakfast as well as many options to please. Great place to take kids.

It was a great location, the rooms were clean & the staff was super helpful.

Clean rooms

Room keys would not work properly, constantly locked out of room. Parking was horrible, cannot park near ur room. Hot tub outside looked like a bowl of chicken soup. Breakfast was prison slop.

The pools were nice!! Good job

Breakfast was not so good

Do fato de não poder, eu mesmo, escolher uma determinada comida servida no café da manhã, por sinal muito pobre.

The indoor pool area was very nice, the kids loved it

Over crowded Breakfast area, but the staff handled it well

Convenient

Loved our stay. The customer service was amazing and the people at the front desk were so helpful and kind. Thank you so much for everything.

It is a $70 room and extremely dated. However, it has a $150 location if you like to walk.

It was outdated. Old.

Beds

Clean and friendly!

Mattress was awful.

Booked handicap room At ck in none available......why book a certain room and then find out when arriving none available.

bed

the stairs to second floor for a 81 year old man with bad knees not good but i got thur it but not again, shower in tub had to be fixed so you could turn water on

Everything was excellent from the friendly service, to the cleanliness of the room. And you can not beat the location. I highly recommend this hotel. Can't wait to go back

Pool & breakfast

Keycards sucked

How close it was to everything we wanted to do

I liked everything

Location was great and a good breakfast.

Mattress was uncomfortable and the cleaning staff missed dirt on the floor at the door. I believe it came under the door when the yard folks was blowing the sidewalk. They need to do a better job of inspection.

Excelente muy limpio

I liked the indoor and outdoor options for pool and hot tub. The breakfast options with make your own waffle bar the kids loved that. I am breastfeeding, had to pump and store milk. When I realized the fridge in our room wasn’t staying cold it was about 9:30 at night and a front desk staff came with a dolly swapped fridges out for me to be able to properly store the milk. I was so thankful for that kindness.

Beds were a bit firmer than I like but no big deal.

Very friendly and clean

Nothing

Great location staff is friendly breakfast was good

Bed was ok

Excellent location right on 76 Boulevard right next to many attractions. Friendly staff and clean room. Pool is small but adequate. Good value for the money.

The indoor pool

Pets roaming around the pool

Room was neat and clean. The TV remote was not very good.

Room was in a separate building, not connected to the main building where the lobby was. There were no visible employees in the building where our room was located. It was eerie. The room was close to the elevator that had a loud screeching sound every time the door open or closed.

It was okay for the short stay

The ac unit in our room wouldn’t stay on so the room was very uncomfortable and hot.

Very clean, the staff was friendly and welcoming

The property was great, the only thing I had an issue with was the housekeeper didn’t take all the trash out, nor did they re-make the beds

Both the indoor and outdoor pools.

The beds weren't very comfortable. It only had 1 small sheet for the blanket. The rooms were a little outdated.

The location

The breakfast,the room was on the 3rd floor and my husband and I are in our 80s. The elevator made a terrible noise we were almost scared to use it but we needed to. We made our reservations about 2 months ago and this was the best they could do.not happy!!

Everything I really enjoyed about staying in this place

N/A

This will be our new go to place to stay in Branson! It was a great experience! Very clean, great value, everyone was extremely friendly!

Breakfast on property

Right in the middle of the strip

This was a perfect place for us to stay during our visit to Branson. The name is very appropriate because it is right in the middle of just about everything that we were interested in. The staff members were all very accommodating and friendly. The concierge was a great help choosing shows and getting our tickets. The rooms seemed to be recently renovated and the breakfast offered many different items. We would definitely stay here again!

This budget hotel was A+. It had a prime location. The low price did not equal low quality. Our room was updated and very clean. Our bed was comfortable, the staff was knowledgeable and friendly. We used the pool and hot tub. Highly recommended.

breakfast was great. It's so nice to have real food and hot food. The place was packed. Cleaning staff always greeted us.

Facility needs updating, otherwise it's a great place. I'll stay there again!

It was centrally located The breakfast was excellent and pleasant staff

Clean and the pool was open till midnight! And hot tub!

I can’t think of anything

Overall great location and the staff was super friendly, Pool and hot tub .

Everything

How early the breakfast ended

I loved the pool and the room was comfy and a good size

Breakfast didn't have many options but was still really good

Was in walking distance to a lot of nice attractions and restaurants.

Bathroom was small and not very clean when we arrived.

Location

Breakfast

The breakfast was pretty good. a good selection and a hot breakfast of scrambled eggs, sausage and biscuits and gravy. It would have been nice to have some sort of potatoes with breakfast though. There is hardly anything more important than a good hot breakfast to start your stay and day! The indoor pool was nicely heated. Our room was on the 1st floor and was convenient and close to the pool, breakfast area and the workout room. Everything was clean and worked well. Interes7ting4ly, you can access your room from the outside or from the inside corridor. From the looks of the property for someone who is older and has difficulty walking, the negative thoughts of how difficult it would to be stay there, I had no difficulties getting around. All things were manageable. There are many attractions that are convenient so if you don't mind walking, it's in a good area.

The indoor hot tub was a bit disappointing due to lack of really strong jet action. It was hot enough but the bubble machine lacked oomph! It was early in the season so the traffic was not too bad but I would assume that during the peak season, traffic would be a nightmare.

Great location. Can walk to so many places. It was quiet. Rooms were clean.

It could use updating but I knew it was just standard room which is perfect for me. The pool needs a better filter.

Staff at breakfast was great, good food. Room was clean kind of, bathroom was clean.

No comforters on the beds, I thought that was odd. The person that took the $20 tip for cleaning the 1st night, only took my trash. And the pool...idk what was going on with the water, and grandsons feet were raw and blistered from the bottom of the indoor pool.

Great