Holiday Inn Queretaro Zona Diamante by IHG vs Similar Hotels

Rooms noted as clean but require some updating, contributing to a more moderate score.

Room described as 'super comfy' with a nice view — strong positive for room quality.

Rooms are comfortable but some complaints about noise.

Mixed feedback; some rooms were noted to be clean, while others had maintenance issues.

Multiple mentions of cleanliness; however, there was a concern regarding a room smelling of marijuana.

Reviewer explicitly noted the room was 'super comfy and clean' — very positive cleanliness impression.

Room was very comfortable and clean; however, some mention of cleanliness concerns.

Some reviews mentioned cleanliness positively; however, there were concerns about dirty bedding and untidy facilities.

Location was generally good with easy access to the city center, but some reviews noted that it was far from tourist activities.

Very positive — within a 5–10 minute walk to metro stations and LAX/Metro Transit Centre with easy access to Santa Monica, downtown LA and Hollywood.

The hotel is close to everything and well-located.

Positive remarks about the hotel's convenient location and proximity to various facilities.

Excellent service mentioned several times from staff, especially highlighted by specific staff members.

Mixed: hotel shuttle described as 'really good' (positive), but a guest reported billing/communication issues and lack of email response (negative), so slightly below top marks.

The service was outstanding, especially Reyna in the restaurant.

Most reviews highlight the attentive and friendly staff, indicating a strong overall service.

Breakfast received high praise for being varied and tasty.

Explicitly criticized as 'super expensive' at the restaurant and shop — clear negative sentiment for F&B.

Excellent service in the restaurant, but could be more friendly.

Concerns about food temperatures were prevalent, but some indicated good flavour.

Pool area and breakfast offerings received positive mentions.

Mixed: shuttle praised, but the pool was often too busy (preventing use) and on-site food/drink options are expensive — moderate score.

Buffet breakfast, bar, and facilities are satisfactory.

Comments about amenities were mixed, with notable issues regarding pool temperature and elevator functionality.

Generally perceived as good value considering the quality of service and amenities.

Negative signals: reviewers noted on-site food/drinks are 'super expensive' and one guest reported an unresolved billing/credit issue, reducing perceived value.

A little bit expensive for the city but fair given the location.

Good value mentioned in several reviews, particularly for the services provided.