Barceló Puerto Vallarta - All Inclusive

El servicio es excelente. Las personas hacen una verdadera diferencia en el interés de brindar un servicio excepcional, en especial en cuidado en detalles en habitación. Hay cosas muy lindas, como unas hamacas así como los espacios de jardín.

Fuimos en plan "Todo incluido" de pareja de adultos y no creemos que sea un buen alojamiento para este tipo de turismo. Definitivamente, los alimentos y restaurantes de especialidad dejan mucho qué desear. Nos decían que sí a todo pero cuando pedíamos un cocktail, era una bebida más cerca de "aguas locas" que una bebida de calidad; el café estaba sobrehervido, los alimentos ya duros o fríos. No nos gustó que el pool bar estuviera situado en la alberca familiar porque había bastantes niños y puede haber algún accidente. Entendemos los códigos de vestimenta como el uso de pantalón para caballeros para entrar a los restaurantes de especialidad, pero parece un exceso, en especial cuando uno va a la playa en plan de relax. El restaurante que más nos convenció fue "El Quijote" y el que menos el "Capri" porque las pastas eran demasiado cremosas en recetas que no se sirven así. Faltan tumbonas más cómodas, en especial en playa o con vista a la playa.

Es un hotel pequeño, con lo suficiente para divertirse y pasar unas buenas vacaciones. No tener que esperar carros de golf para desplazarse es de agradecerse. Las instalaciones se notan ya un poco viejas, pero limpias. Nos tocó ver tortugas desovando.

No es un punto malo para el hotel, pero si es preciso saber previo a visitarlo, que la playa es bonita, en algunos tramos pedreguda, pero el oleaje es constante y un poco alto.

La alberca para adultos

Las sillas del restaurante ya se sientes viejas

Me gustó que el hotel está alrededor de mucha vegetación, me gustó sus albercas, la playa es hermosa, las habitaciones son amplias y muy cómodas

Lo que no me agradó tanto fue la comida del buffet, creo que pueden mejorar eso, todos los días era lo mismo

The hotel has a direct access to the beach and that was the most convenient, so you can enjoy the beach all day as well as the pool. The beds are quite comfortable and the room we had was very spacious and very clean. Most of the people serving in restaurants and cleaning staff are very nice and polite. The food was surprisingly good (despite the reviews I read before going on booking)! They had a lot of variety, specially for dinner they had different “themes” (Asian, Mexican, etc) and in general the food was nice.

The hotel itself is outdated, like early 2000s but it’s very clean. The mini fridge doesn’t cool much the drinks and is only refilled once a day. If you want extra mini bar items you need to pay extra, even though is an all inclusive hotel. If you want room service, also is an extra cost. The check out is at 12 which is “normal”, but I had a later flight and this is the first time I had to pay extra (around 20€ per person) to continue using the premises until 3pm (so, if you want to stay in the hotel, even if you’re not interested on eating or drinking and just be in the pool you need to pay). There should be more bars near the beach area. The only pool bar is quite far if you want to stay around the beach area and there are no waiters going to that area.

Moises was amazing bringing drinks! Always happy to help and joke. Resort was really good. They have an adults only pool that let's you get away from the splashing and noise. Food was great and the rooms were clean! Would definitely book this place again for a family vacation.

Apolonia and Sylvia took really good care of us at the breakfast buffet. I’d recommend not skipping on the juices, smoothies, and omelets. Everything else is underwhelming to put it nicely. What the food lacks in flavor the atmosphere makes up for.

Moisés and Francisco the best meseros ever!!!!! Love them

The staff were excellent. Our room had a great layout but the shower was very finicky, the air conditioner did not work in the secondary bedroom. One of elevators in the second tower only went up to the 8th floor so we would have to get out and walk up a flight of stairs, which wasn’t a huge deal just annoying. Pool side service was amazing! The drinks and food could be better. Overall a great family trip. I would not recommend to close friends and family but for a budget friendly family vacation it’s worth the trip

Awesome food! Awesome resort!

Best hospitality from the pool bar and spa service. The room was so fresh and the beds were very comfortable! The fact that our room had two restrooms was also amazing.

This all-inclusive resort delivers a truly relaxing and well-rounded getaway experience. From the moment we arrived, the attentive service stood out—staff were consistently warm, responsive, and eager to make every part of our stay enjoyable. Their attention to detail made a noticeable difference throughout. Set right along the coast, the beachside location offers a beautiful marine view that’s hard to beat. Whether you’re enjoying a morning coffee or watching the sunset, the scenery creates a calm, inviting atmosphere. The resort itself feels incredibly open and comfortable, with generously spacious shared areas that never feel crowded. The large pools are a highlight—perfect for both relaxing swims and lounging under the sun. Food is another strong point, with a wide variety available across buffets and specialty restaurants. There’s something for every taste, and the quality remains consistently high. The bedrooms are equally impressive—very pretty, clean, and modern, with thoughtful design touches that make them feel both luxurious and comfortable. Altogether, it’s a place that balances beauty, comfort, and service exceptionally well.

Overall the property was beautiful and maintained very well. The staff was outstanding, the service was excellent! The food and drinks were very good. The only downside was the AC was not working very well, while we were not miserable we could have been more comfortable. This was a minor issue. The biting flies/bugs were horrific and spray should be brought. They had spray at the towel area but the bugs still persevered. Altogether, this was a tremendous family vacation and well worth our money!

This was a great resort but a little outside of PV - 30 min cab ride to city. Great resort to stay at but not convenient to go into town. But, across the street (1/2 mile) from the PV Zoo - which was great. Also, Jack Sparrow boat rental - on site - great - short 1.5 hour snorkel tour with a great boat and a great guide at a reasonable cost.

The staff was wonderful, I really enjoyed Marco. He was very helpful and extremely friendly. He made the experience so much better

The food at the Italian restaurant was so good. Luis Alvarez and Victor Ornelas were our servers and were fantastic! A great experience!

Every thing was wonderful, staff was exceptional

The staff was excellent and very friendly. The bartender named Alfredo at the bar was awesome. He made great drinks and had great customer service. Very outgoing and accommodating.

We loved swimming at the beach. There were lots of daytime activities. We found the food good especially in the snack bar and restaurants

The location is beautiful. The hotel is on a lovely little bay surrounded by jungle like mountains. The bay water is great to swim. The hotel is family friendly with many activities for the kids the same goes for the adults. We stayed in a Grand Master sea front suite which is both comfortable and very spacious. The buffet is the main eating area for all meals but you can also choose el la carte with three other specialty restaurants. The staff is what makes this hotel tick. Friendly, professional and helpful. We appreciated them all though a special shout out to servers Fray, being our regular attentive dinner server, along with David (Tony Montana) and Luis all fun and all good at their jobs. I’d be remiss if I didn’t mention Veronica, Selma and Carmen. The check in is smooth even serving a glass of champagne. The cons are music that plays loudly at times. Buying pesos when needed for tips, not always available. A note…we are two of many people that had to experience the lockdown due to the cartel’s actions regarding the killing of the kingpin drug lord. The hotel made us feel safe and assured us accommodations for those of us affected. It took us 6 days from our booked flight home to find another. What a mess!! We will be back!!! Thank you Barcelo PV

Moises Rodriguez was attentive, remembered our names and always greeted us with a smile. His customer service was above par.

I had an amazing stay at Barceló Puerto Vallarta—truly a 5-star experience from start to finish. The resort itself is beautiful, clean, and perfectly located with incredible ocean views, but what really made this trip unforgettable was the outstanding service. A special shoutout to Mosses Rodriguez, who delivered top-tier service the entire time. He went above and beyond to make sure everything was perfect—always attentive, professional, and genuinely friendly. It’s rare to come across someone who takes so much pride in their work, and it made a huge difference in our stay. The staff overall was excellent, the food was great, and the atmosphere was relaxing and welcoming. If you’re looking for a place where you’re treated like a VIP, this is it. I will definitely be coming back—and I highly recommend this resort to anyone visiting Puerto Vallarta!

We arrived and from the moment we the entered the resort we were treated absolutely wonderful by every staff member there. Carlos in kids club was amazing with all of our littles. Moises at the pool was spot on with the service of cocktails. So many names I can't remember but hats off to the food service, entertainment, info desk ladies and the housekeepers. This resort rates at the top of our many trips. Thank your Barcelo for making our stay one to remember.

Our first time in a Barcelo facility and probably our last time. We are returning with bites over our bodies from, what i think, are bed bites of some sort. Definitely, not mosquitoes as we were not out at night: Terrible, terrible. Entertainment was not up to par with other resorts we been to. Not enough. Pool activities are in need of charisma from the personnel. The bingo games were like being in a bingo hall with 70, 80 year olds. Restaurants? Can only attend one a la carte every 3 days. Terrible. And food very, very limited. OVERALL: NOT A GREAT EXPERIENCE.

Moises Rodriguez was the best he attended us really good. Very attentive best drink and good personality

Victor Ornelas at the Italian restaurant was excellent!

We enjoyed our time at Barcelo. We appreciated the great service we got from our favorite servers, Moises, Luis, Mayra and Yarely.

We had a great stay at Barceló Puerto Vallarta! The beach is beautiful and the rooms are very spacious and comfortable. The staff was friendly, and the overall atmosphere was relaxing and perfect for families. The cherry on top were Carlos and Maria from the kids club—they are truly amazing! So kind, patient, and full of positive energy. They made every activity fun and engaging, always going above and beyond to make the kids feel happy, included, and special. My daughters absolutely adored them and looked forward to seeing them every day—they didn’t want to leave! We’ll definitely be back next year!

Great pool side service from jaqine and Mosis! Thank you 🙏🏼 we appreciate you for making our trip enjoyable!!!

We had a great time basking in the sun ☀️ Food was good, resort was great! À la cart restaurants were wonderful! Service was excellent - all staff friendly and helpful. Shout out to Moses and David for being extra attentive and chatty! We will be back ✈️

It’s been a dream. The views, the sea, the weather… everything has been perfect. The staff is world class! Everybody is kind and helpful. The food has been amazing. Highly recommended.

We celebrated my husband's retirement and I was able to arrange a private dinner for a group of us at the last minute. The food was amazing with wonderful service. We were seated on the deck at sunset, truly a wonderful experience. The front desk staff was exceptional and even provided a discount!

We stayed at the Barcelo Mismaloya from March 1st. to 15th, 2026, in a "Grand Master Suite Sea Front View Premium Level". The suite was very spacious, but we found a long list of things that did not work, ranging from a sliding patio door that would not slide, a burned-out shaver receptacle, a very, very slow draining shower, and numerous lights that did not work. Staff eventually fixed most items, but how can management let what is supposed to be a premium room run down so badly? Rooms are cleaned daily, but marble-topped tables or sideboards had not been cleaned in months. They were covered in ring stains from glasses. Food was good in the Italian and Spanish restaurants, poor in Los Arcos, and OK in the main buffet. We had two major complaints that guarantee we would not return. The first is the unending, ear-splitting boom-boom "music" from the pool area. This starts about 11 am and goes on until 6 pm. Even in our room with doors closed, the noise was terrible. We realise that a lot of people seem to tolerate this noise, but not us. The second complaint is that the loungers around the pool are extremely uncomfortable. They badly need cushions if you want to lie on them for more than 1/2 hour.

Victor and Luis were great at the Italian restaurant. The food was good and filling. They were friendly and helpful.

We had a another nice stay here with some of the staff who have become like family. Juventino and Alfredo at the pool bar and cantina are always the best in the game with new drinks and a great time. Entertainment staff was good as well . Always nice to see Luis in the snack bar working hard behind the wood fired pizza oven making great food!

Pretty nice. Didn't get the suite shown in the picture unfortunately but was fun regardless. Food was great, staff was great and the bar tenders were wonderful. I will say me and my partner both got horribly sick the day after we arrived home. Throwing up non stop 🤮 I couldn't say it was the food here though for sure. It could have been from the hot dog stand near by 😅

my experience was great, although there was a manager who came and screamed at the bartender at the bar pool, unsure of the name of the manger , however Juventino was amazing. he was having to do other people’s duties other than his own during his shift and still provided great hospitality. very unprofessional of the manager on board. as a premium member I will only be coming back for bar tenders like juventino. management again has failed

It was during the craziness of the cartel. So we weren’t able to go to the beach for a couple days, but they made us feel so safe. The place was clean. The people were wonderful. The staff was great. Cesar Lopez in a Premier lounge was the absolute best. We loved him so much. He made our trip the best. The food was good too. The only downside was an Asian restaurant where they served sushi. The staff there both times were not very attentive and not really very friendly. The food was excellent, but the staff was not friendly. Didn't seem to know how to communicate very well and seemed more bothered by us than helpful . Besides that we had a great vacation and a highly recommend this resort.

What a positive experience I had here. The team of Fernando, Axel, Dulanea, Anahi, and Denise on entertainment was nothing but very special. They were very enthusiastic, entertaining and fun to be with. Thank you. Jackie always knew my drink at the adult pool. I'm sure I'm spelling her name wrong. So sorry. All al la carts were great. Service, food. Hot all the time and tasting mighty fine. The rooms were very spacious and comfortable. Facility always clean. Not a lot of noise. I felt special all the time. Great staff here. You would never know if they ever had a bad day. This is the first place I would come back again. Thanks to everyone that works here that makes it special for me. Cheers from Sharon in Alberta, 🇨🇦

The resort is beautiful! Rooms so spacious! We went premium and enjoyed the benefits. We especially enjoyed the premium lounge and Cesar Lopez! He went above and beyond to make our time in the lounge special and helped us with questions too! The Cantina Bar was a great experience too, music at night and servers very friendly!

It’s clean, the grounds are nice like every hotel in Puerto Vallarta but they are NOT all inclusive unless you book the premium level! With a 7 night stay, you only get 3 meals in the better restaurants, you pay for room service and eat in the unappetizing buffet the rest of the visit. Not even a coffee shop on the property! Yes, they have a couple of coffee machines that always seemed to be empty. Pick somewhere else.

We were there in February 2026. This was during the time Puerto Vallarta came under attack by the cartel. The general manager of the property was very straightforward about what was going on and his number one priority was our safety.We appreciated that. The only complaint is that we had to pay for the extra nights even though other properties were giving free nights. Food was typical for all inclusive, some good and some not so good so overall average. Beautiful property and location.

Enjoy while you can. The sunshine, the surf and the relaxation is wonderful. Staff is professional and the international guests were great to talk with.

This review is brand new in February 2026. This is a beautiful resort on a lovely cove. The rooms are spacious and the pools are great. HOWEVER, the place made us severely sick to the point where we relocated at our own cost to a different resort at day 11 of a 14 night stay. My wife and I each had 2 severe bought of diarrhea and severe vomiting plus body aches and dehydration. There is definitely something wrong with this resort. Not sure if it’s the sanitation, the food/buffet, the water supply or norovirus. Apparently this resort has a long and storied history of this problem. Just wish we’d have known about before we booked. Not sure how long it will take us to recover from this but it caused us to be completely out of commission for over half our time there.

The location, food and services provided were exceptional considering the cost of the trip. Great vacation value.

Great trip and great service by Moises every day by the pool. The sun was hot and the drinks were cold! We will definitely be back when visiting Puerto Vallarta.

My Wife and I are seasoned travelers in our mid 60's. Stayed in premium class for a week in February. Used the premium benefits for room service for breakfast on the balcony and premium alcohol in out drinks. We didn't use the premium lounge and it was not very useful booking a la carte restaurants. Long story but BOOK ALL OF YOUR A LA CARTE SUPPERS WHEN YOU BOOK IN. We only managed to get a couple of a la carte restaurants booked and found them, along with the Los Arco Snack for lunch, very good. The buffet was not very good at all. The pools are very nice and the water is a comfortable temperature. Not a lot of activities at the pool and the music isn't blaring like at many resorts. The evening entertainment at 9 PM was decent and later there was band in a bar until 11 PM. There's not much for beach with no palapas or lounge chairs so don't expect to relax by the ocean. Water excursions are easy to book right on them beach where you also depart from. We were lucky enough to view whales in the bay right from the resort one day. A word of caution......This resort is notorious for people getting sick and it seems to be normal to regulars of the resort. My Wife and I both got sick with vomiting at night and Diarrhea for a full day. I have never seen it effect so many people throughout the resort over the course of the week that we were there. Be prepared and bring meds to deal with it. The employees at the resort were nice and very friendly. I would like to give a individual mention to a few people that stood out. Gustavo, one of the managers was very professional in dealing with an issue that we had and earned my respect. Alfredo at the swim up bar was always fun and happy and kept us in drinks. Luis Elizondo, a great waiter at Los Arcos was absolutely hilarious and had us in stitches. Oscar Martinez was another waiter at Los Arcos that really impressed us. The young lady with the braces on her teeth getting our drinks at the adult pool was hard working and very nice as well (I wish that I had taken her name). The bottom line for us is that our stay was not terrible but it wasn't that great either. It was advertised to us as a 5 Star resort but it is a solid 4 Star. Not the end of the world but in the future I will pay a little more to visit a better resort.

Moises Rodriguez is the best ever and should be Hefe Barcelo is beautiful 😍 Moises is the bests

Armon was excellent at the Capri

Armando at capri was awesome! great service !

Location and staff were great

The restaurant reservation process was difficult and the buffet was only ok. The bed pillows were uncomfortable.

The pool bartenders amazing, food below average menu didn’t change much breakfast was the best option. Facilities was to small for the amount of guest. Acitivites was below average energy of the place was very low. We wouldn’t recommend this place to nobody.

To far from downtown, food was way below average.

Our family had a great time with Barcelo Puerto Vallarta. The hotel is a bit older, but the facility is clean and well maintained. The rooms are also very spacious. We were on the premium floor and the room had basically two sections with a shared bathroom in the middle. Very handy for families to spread out. The room was also facing the pool and the beach, it was quite special. The folks at Barcy (the kids club) really made the experience something special. Karlos and Maria are a phenomenal team and are absolutely great with the kids. They worked tirelessly day and night to make sure kids are entertained. The activities were stimulating and ranged from games on the beach, to arts and crafts, to swimming games, to baking cookies. The kids also had the opportunity to be a part of the entertainment dancing by the pool. There were also events at night, including tiki parties, piñata, games with prizes, etc. The kids club (Barcy) with Karlos and Maria is something truly special. Our sons continue to us about going back to see Karlos and Maria to this day. Thank you Karlos and Maria for making our stay truly special. Location-wise, the hotel is about 50 mins - 1 hour south of the airport and is quite a ways from PV. The views are amazing but the beach is a bit on the smaller size without much ability for long beach walks. Overall, we enjoyed our time at this resort especially given the kids really enjoyed their time.

I stayed at this hotel for one week with my family, as a group of 24 other families (all with school aged children). Of 24, 22 of the other families got violently ill on the property. Many other guests we encountered experienced the same sickness. We aren’t sure if it was water, food, norovirus, or a combination. I can say that I saw a little girl throw up in the pool, and nothing was cleaned up or done to address that issue. I can also say that iguanas frequently pooped right next to the pool, which was never cleaned up. Sick individuals were left to fend for themselves - which meant eating at the buffet. Suffice it to say, sanitation was not a priority at this hotel, and it showed. Staff seemed unconcerned and unbothered by these complaints. One has to assume this type of thing happens frequently. In addition, the food was terrible. The buffet seemed unsanitary, lacked choices, and offered things at the wrong temperature and/or marked as beyond their expiration date. Sit down restaurants seemed better but restaurant reservations were incredibly difficult to obtain, often “selling out” at 9am on a given day despite never being at capacity in the evenings. The default left one eating at the awful buffet or leaving the property - which is what we did most days. Other smaller things were not great - there aren’t enough beach chairs for the guests, and those available are old and uncomfortable. There was a large leak in the gym that went unaddressed for days. The entertainment is loud all day long, and well into the night. My AC and my phone went out at points in the stay. But any of these things is preferable to getting violently ill and not something I’d have otherwise reviewed. I would seriously caution anyone contemplating this hotel to look elsewhere.

It was alright 1st time, pretty laid back. Drink service was cheap, bartender always went for the cheap liqour. Room was great , Food was average. Not much entertainment at all, one night they had something in the theater which lasted 20 minutes, I give my 1st visit a 6/10

Great atmosphere. great service

I am extremely impressed with this hotel and its competitive price point. It is situated in a beautiful natural cove offering stunning views. The quality of the food was excellent, and the service was outstanding. There are numerous local attractions to explore during the day, as well as various bars and restaurants for entertainment in the evening. The pools were exceptionally clean, and the property appeared to be well-maintained. We look forward to returning.

Nice resort, great staff; decent food and drink for the price. There was not much close to the resort for cultural exploration or night life (if that's your thing) it was a fairly long ride into Puerta Vallarta for services, car rental etc. We love Mexico so we are easy to please and appreciate the laid back Mexican approach, your experience may differ if you come with luxury expectations and a prima donna attitude.

Moises Rodriguez went above and beyond to not only make my entire family feel welcome but the genuine care and sincere positivity made our time at Barcelo special. Whether it was a quick friendly conversation or top tier drink service it was always a joy to see Moises. We look forward to coming back!

The Barceló Mismaloya still the Jewel on Mismaloya. What a great experience In a wonderful location. The service is outstanding. Friendly professional and fun. Koodos for Apolonia for food and drinks all around, Karen on the premium lounge and Denisee on the pool all of them made our time there a wonderful experience. Tons of activities available and a very quiet and beautiful location. Thanks everyone.

It’s been an amazing trip so far all the staff are amazing people. Moises Rodriguez has been an absolute pleasure to be served by always smiling remember my name just a great gentleman thanks to him and all the others for there fabulous service

There was a few time we had to call the front desk to get new towels for our room. Hotel was pretty clean for the most part Atmosphere was hit or miss some days. Location was good but too many boats just sitting on the water ruined the view of the ocean. We had a server name Moises, he went above and beyond. You could tell he took pride of his work, great server! Not only with us but with other guests as well! Awesome guy! Give him a raise!!

Over all the resort has great staff but the food quality is very low and they have only one small bar for two very large buildings and they have four alacart restaurants but every day one is closed

Moises Rodrigues was our best server by far. Very personable and easy to get along with. Interacted with our older special needs son and made him feel welcome and included!

Moises Rodriguez is the best server! Always so polite and cheerful, super fast

Moises Rodriguez is the best waiter! We had great service at pool side with him.

Moises Rodrigues is awesome and great server! He is very happy to serve and help! Best server!

Staff was wonderful! A very special shout out to Denise, Fernando and Alfredo🤗 check in check out was seamless. We paid extra for the VIP probably would not do that again not worth the money. The rooms were great clean beds were fairly comfortable. The view from the rooms were great and the patio space was a plus. The beach wasn’t as accessible as I thought it would be from the reviews and the pictures. The resort was small, the atmosphere was great by the entertainment pool always a blast with Denise and Fernando, the entertainment was subpar and only in Spanish. The food was also subpar. A lot of people were sick when we were there, including myself and my husband. Definitely bring bug spray. The bugs are horrific. I think this resort has a lot of great potential. Only a 10 minute drive into the Malacon. Having said all that I did have a great time.

Moises Rodriguez as a pool waiter is the absolute best. Had good times making new friends through out the week

Barcelo Puerto Vallarta was fabulous. This is our second trip to this resort. The facilities are great. Our room was spacious and comfortable and the views are unbelievable. We could hear the soothing sounds of the ocean at night. The premium amenities are really nice and Cesar Lopez in the Premium lounge is a wonderful human.

Had a great time Love the hotel rooms and grounds the service is great the view is terrific liked the small shop and bars and resturants next to the hotel

Nice hotel right on the beach. We had room 1305 and the bed was horrible, had huge dips in either side of it. We would also go down for breakfast at 8am and the food was cold each morning, this was disappointing.

We enjoyed our stay. Unfortunately our room flooded when we had a shower. But they did upgrade us to a bigger room. I was disappointed about the lack of entertainment, it was not as fun. Service was good. I do worry about the decks and the railings. They look very unstable and dangerous. We were on the 6th floor and There was very distinct cracks all the way around them. That scared me so we didn’t lean on railing, of course. All in all was a good time. With good company so The lack of entertainment didn’t matter as much. I felt rejuvenated when I returned home.

We've enjoyed our 5 day stay at Barcelo. It's an easy taxi ride from the airport, located on a beautiful, isolated bay. So picturesque with the colorful boats moored in the bay. The atmosphere is fun -- a great place for young families with kids as well as older adults who can spend their time at the adults only pool! Although older adults, we enjoyed the "kids" side where we enjoyed the swim-up bar and the water exercise classes. In fact, the activities were what we liked the most. We did the stretching class every morning with Denise or Fernando, and the water exercise class at noon every day. It seemed if Denise led the stretching, Fernando led the water exercise, and vice versa. Both were always fun and excellent workouts. Those two were busy all day long, with guessing games, dance exhibitions, and soccer kick competitions-- everyone at the pool roared their excitement or disappointment with each kick. Denise particularly took the time to learn our anes and recognized us by name wherever we saw her. Her kindness and enthusiasm were especially appreciated. The food was good throughout, and plentiful in the all-inclusive format. Beside the breakfast, lunch and dinner buffet at La Fuente, there were 4 specialty restaurants. We enjoyed Don Quixite for tasty Spanish food, Capri's delicious Italian food, Los Arcos for steaks and seafood. We'd like to see a different method for making reservations, but it worked out every day! Our room was very comfortable, with a stunning view of the pools and the bay from the balcony. Everything was kept quite clean. And we thought it was a great value! Thanks, Barcelona! And Denise!

Armando P. at Capri, the Italian restaurant did a wonderful job. He picked up that my mon speaks a little Spanish and they had a great time chatting and helping her brush up on her Spanish. He also provided great service while the restaurant was full.

*Stand-out staff: there is a hard working, polite and friendly pool server named Apolonia* The resort is outdated and there are obvious signs of disrepair. For example, the water features at the entrance to the resort and into the pool are no longer working, and cosmetic damage to rooms are not repaired. There needs to be better communicated between staffing areas. For example, concierge and reception, reception and housekeeping, hostesses and servers. The lack of communication resulted in a poor arrival experience, slow service, and staff constantly knocking on our room most days (even nights). While the beach is safe and quiet because its tucked away in a cove, this also means there is limited walking, especially with the construction to the seawall, and the cove is full of tour boats. The resort puts zero effort into beach experience. For example, staff do not service the beach loungers, which are also in the shade for most of the day. The buffet food is ok most of the time. But you often get sat at a table that has to be cleaned or is partially set. It can take awhile for staff to ask if you'd like a drink. Italian restaurant has decent food and good service. Japanese restaurant has horrible sushi rolls and poor service. The surf & turf restaurant is considered the best. Its a ridiculous process to get a dinner reservation. Guests must line up at the concierge by 9am to make a Reso for the night. There is no disco at this resort. It has a bar with limited and uncomfortable wrought iron seating that is usually filled with people watching sports. There is only one swim-up bar and its in the main pool along with the organized recreational activities. This also means there is constant noise from staff speaking into a microphone, which is far from relaxing. The main pool is mostly in shade all day. Adult pool is quieter if you go to the far side. But there is also a smoking area here, which ruins the experience of this side of the pool and the hammocks.

Beautiful place to get away! Everything on this resort is clean and beautiful! Friendly staff willing to serve what ever you need! The pools are great and I know it’s a little different having the swim up bar in the kids section but when my family was there they had no problem with the kids splashing them! So the only reason I didn’t give it the higher rating is sadly the food! The Italian place was exceptional and the other place to get your surf and turf was delicious as well! We went there twice! We did have other friends who went the same time our group did and they said their steak was just blah no seasoning nothing but she complained and I think it was dealt with but at the same time our group were very happy with our meal! The buffet area though could use some work my husband isn’t picky at all and he even said it needs an upgrade with the food there! Be careful with the kids walking around dripping water everywhere the floors can be very slippery I wiped out due to that on my last step going down stairs! I was ok but it is a hazard for older tourists! Adult pool as well with the stairs going down into the pool we watched some people either slip or struggle going down so be aware to go slow! The other thing is the beach is just fine gravel wear appropriate footwear,sandals! But nice I just wish they would clean the sand I see a lot of cigarette butts and that is just gross to me! Those are the only issues but we loved our vacation there overall and I do recommend going just be cautious of those few things great place to just decompress! 😊👍

We had a great vacation in this resort. Staff is amazing, very friendly and accommodating. Landscaping is great. Not much of a beach but great pools with clean water, lots of launches. Food - lots of choices Great experience overall

We had an absolutely lovely stay at Barcelo Puerto Vallarta. The resort was beautifully maintained. The landscaping was perfect and the resort was immaculate. The food was delicious in every restaurant. You will not be disappointed

Anahi, Fernando and Victor are the best!!! The activities were so much fun and a great variety. They hosted water polo and balloon fights all the way up to guacamole making and tequila tasting. My favorite was all of them. They made this experience the greatest vacation ever!! -Lalito El Loquito

1st time trying Japanese anything. Absolutely delicious. Highly recommend!! Fabulous food, excellent service. 5⭐️⭐️⭐️⭐️⭐️

We went to Barcelo PV in Mismaloya in January 2026 with friends and family. My kids 5 and 7 had a great time, the entertainment staff were wonderful and very engaging with my children. They participated in tons of kid-friendly activities, like bracelet and keychain making, face painting, pinata making and more. The large family pool was a bit deep for them but they fully enjoyed the smaller kids pool. The beach was fun, the waves were manageable for them and we spent a lot of time there beach combing for sea glass and playing in the waves and sand. The surrounding town is small, with a few souvenir shops and the tequila distilleries were a cool experience. We also went to the zoo (within walking distance from the resort) and my kids loved it, especially feeding the giraffe and monkeys.

Trip with 8 adults. Great poolside areas and easy enough to find loungers for our group. Prices of this resort vary greatly.at the lower prices it is a decent deal but the food quality and variety isnt great and certainly wouldn't warrant a higher price. Out of the way location is Great for watersports and quick walks along the beach for massages and cold drinks and good food.

Everything was top notch. The Concierge Yatziry Guitierez was very helpful and a joy to talk to. She deserves a raise. The pool waiter Moise was hilarious and very hard working. Keep this guy. No problems at all with the room. Actually to big for two people. If any complaints at all, the steak in the Spanish restaurant was tough and the Rib Eye steak in the Steakhouse was fatty. My fault, I know better than to order steak in Mexico but I never learn. Other than that the food was very good. The resort is a little far from PV but if you want to relax this is the place. The beach is quite small but we knew that going in. The work on the dock was annoying and the path to the Night of the Iquana was closed due to construction. This is not on the resort itself. Would we return. Yes.

I love the staff they make you feel amazing and so welcome ! Cesar is the best and he cares so much , he’s making it a point for us to know he’s here for anything we could need and makes the BEST drinks ! love him!

Barcello has everything you need to have a great and memorable vacation! Whether you are with family or friends…it’s a great time with plenty to do! VIP lounge with Cesar was an incredible time! Cool, quiet, and impeccable cocktails! Cesar knows how to make anything you can imagine. With his famous motto of….. if you’re happy, I’m happy!! Thank you Barcello and Cesar!!

Cedar in the premium lounge was our favorite! We let him choose our drinks and he was always spot on. Highly recommended!

Location is rather isolated, 20-30 dollar taxi ride in and back from town. That would be great at an all-Inclusive but the food sucks, we have been to dozens of all-inclusive in Mexico and elsewhere but Nevee have had food this bad, cold, Even when coming from the kitchen, Flavorless and 95% Mexican or variation. The beach is almost nonexistent maybe 20-30 foot walk de except at high tide then 5-8 feet. We were totally underwhelmed! Ifs it’s about the money safe up some for a decent place. The rooms were large and clean I can say.

We are currently at the hotel, here is my honest review. Buckle up, this is a long one. I’m going to preface this by saying that we have stayed in many all inclusives, anywhere from 3.5 to 5 stars, and this resort has not disappointed us in any way, shape or form. Premium - we upgraded to premium when we booked ($100 CAD each through WestJet Vacations). Rooms - Our room is huge and located on the 8th floor, we have a beautiful view and there was a small champagne bottle and treats upon arrival. The cleaning staff have been wonderful, and our mini fridge has been stocked everyday with beer, water, soda and snacks. The beer in our fridge is Tecate, Heineken and Modelo. There is a coffee machine in the room, but we tried making one pot and it didn’t turn out - you’re best off to use the coffee machines in the buffet, Cantina bar or premium lounge. Beds are comfy, balcony is spacious and the wifi is great. Beach - pretty non- existent. We usually prefer the beach over the pool when on holidays, but the “beach” area is so small and the entire bay is loaded with small boats that is makes it pretty impossible to enjoy the beach. It is what it is, so if you like a nice long beach, this isn’t the resort for you. Pools - pools are great. We spent everyday by the pools. Never had an issue finding empty loungers, some people save chairs with towels or floaties but we’ve moved things off before as you’re really not supposed to save anyway. The swim up bar is in the family pool NOT in the adults only pool. Both pools are good sized and kept clean. Food - for those who say the food is terrible, you must all be 5 star chefs at home, because we found the food everywhere to be really good. Buffet - we had the breakfast buffet everyday and managed to find something good each time. There is someone making omelettes each morning and you can pick what you want in yours. Lots of meat and carb selections? Yogurt and fruit. The only down side is that a few mornings the coffee machine didn’t work at breakfast, and the coffee from the machine is better than the coffee served by the waiter. We only ate supper once and it was sushi night, my husband liked the sushi and I had the fried rice which was great. We found the desserts at this resort to be so much better than other all inclusives we’ve been to, there are lots of variety other than just jello desserts (we loved the cupcakes, ice cream and peanut tarts). À la Carts - we tried the Spanish, Steakhouse and Italian - all were excellent and probably some of the better à la carts we’ve been to. Service was exceptional at all of them, particularly the Italian. We have yet to try the Japanese but are planning to go in the next few nights. Snack Bar - this is our lunch go-to spot. They serve a variety of really good food - taco bar, fire grilled pizzas, burgers, clubhouse sandwiches, nachos, etc. haven’t been disappointed yet! Drinks - honestly hit and miss. I had one really really good pina coloda from one of the girls serving on the pool deck, but haven’t had a good one since. The margaritas are only so so which is disappointing because I love a good margarita. Because we are premium, I’ve been getting patron and Don Julio from the premium lounge which is a very nice perk of the upgrade! The beer has been consistently good. My husband tried a mudslide and it had too much vodka taste to it. Service - everyone we’ve encountered has been so amazing. We are very impressed with everyone from front desk girls, bar tenders, serving and wait staff, entertainment and even cleaning staff. Everyone is attentive and friendly so make sure to tip them as the work really hard. Overall cleanliness - I love that every restaurant has hand sanitizer as you enter. The pool area is kept nice and tidy, cups and garbage cleared regularly. Bathrooms were always stocked and clean. Nightly Entertainment - we only made it to the Disney show (just OK) and Latin Fever (awesome!). We missed the Mexican night but heard from others that it was really good. So far, we’ve really enjoyed our stay! Because of the far location from PV and the lack of beach, we likely won’t be back. But we are grateful for our opportunity to be hosted by yet another wonderful Barcelo establishment.

Great all inclusive with lots of food options, beautiful pools and beach, and great staff. Premium 2 bedroom family suite was amazing

Our family has stayed at this resort for the last 3 years. We just cant seem to get enough of the clean rooms, warm pools, great staff and great beach area. The food at this resort is amazing. The Japanese restaurant’s food is one of our favourite. Laura and Jose are great and the service they have given us 3 years in a row. Has never left us disappointed. The host in the premium club, Cesar Lopez hosted a birthday party for my daughter this year. A surprise we did not expect. This is the great service we always received from Cesar and over the last 3 visits to this resort he is always a family favourite to visit for nightly drinks after supper. We will return to resort for sure. It has become our favourite place for vacation year after year.

The rooms are amazing. Food is okay, its food. The service is insane. Bartender Alfredo at the swinm up bar the is the best, love him.

Great experience , good was great and Armando was great waiter !!! Thank you

Cesar makes the best margaritas and a wonderful espresso martini. Wow! Come try it for yourself!

Great bar. Excellent cocktails. Fantastic service. Margarita on the rocks was terrific!

We enjoyed this resort so much we plan on booking 2026 for 2 weeks. I hope we can get the same room. Also tip your servers, they deserve it.

First I will just say there is nothing wrong with the resort it is a 3.5 resort and unfortunately these days you pay a lot. It’s a long review but it’s broken down so scroll to your interest ! For context we were three adults who stayed in a family suite and paid for the premium access/experience. First: the staff are amazing. They all hustle and work their asses off with a smile and patience. This is NOT a party resort it’s very small and low key. The activity team are awesome and they engage adults and kids alike. Alfredo Ricardo and Jose in the swim Jo bar were professional but friendly and working hard! Francisco at the buffet was always running. Moises was as so sweet and would try to remember our names. Claudia was quiet but sweet. Honestly the dynamic between staff was awesome they seem to really get along abd w re laughing and joking. Rooms Yes they have some wear and yes the bathrooms can have some mold in the grout.. it’s Mexico it’s constantly damp. Rooms were very clean and for two adult siblings and our dad this room was great but would not recommend for two couples or more than 3 adults or a 2 adult 2 kid household. When we booked through WestJet we didn’t realize every single room faces the pools and half of them have partial ocean view so it wasn’t worth the cost to upgrade to premium. Could’ve gotten our own rooms for cheaper and the same experience. Premium Not worth it unless you’re a heavy picky drinker and want to eat a la carte every night. Our arrival bottle was a single serving sized champagne (not the bottle of tequila described at booking). So we each got a third glass to cheers. The premium room is a let down it’s a tv couches and a few tables with a little buffet that sat untouched and unappealing. If it had maybe an outdoor space or was near the ocean or had windows it might be more appealing. We felt bad for the bored staff stuck there all day alone. The 20% spa discount is a joke considering a massage is about 200CAD and you can walk down the beach to the local side and get an hour massage for 50CAD. You have free room service but it’s a small menu you get free and the buffet was way better for options. Beach Not good. It is way narrower and shorter than it looks. The sand is course and the bay tends to constantly have waves. If you really want a beautiful sandy beach and to swim in a calm ocean this is not the resort for you. Pools Great! This resort wasn’t packed so you can find chairs maybe just not right pool front but we spent most of our time and days at the activity pool and swim Up bar. Food The buffet is fine. People need to stop complaining. They have loads of salads and fruit and lots of protein options. Breakfast was carb loading on the awesome French toast. There were always options for everyone but let’s be real you aren’t going to a 3.5 star resort for a Michelin buffet. The a la carte we really enjoyed them. There are only 4, and the Asian one is only sushi. Our favourite meal was probably the Don Quixote. The beef was so good BUT the sangria was not! The Italian one was so good, the bread and appetizers were so yummy! The Los Arcos dinner was just okay as I got the chicken fajitas and they were unseasoned but the other meals (surf and turf) were so good! Save one evening to walk/cab to “My Tony”!! Scroll down for more under Mismalayo. The wine they offer included at the resort is not good and it turned into a laugh for us because we didn’t come to Mexico for the wine and it was pretty bad but dad kept drinking it at dinner. Excursions We didn’t do any through because Jack Sparrow PV has a “stand” on resort by the beach and it was such a good choice! Jack is fantastic, he sent us on an awesome day of snorkeling, the waterfall, cruised by Los Arcos and an incredible whale viewing that was not part of it but they put on a show and Buba and Kevin gave us time to enjoy it. Kevin and Buba were fantastic “guides” and we really enjoyed chatting with Kevin and getting to know them. My only regret is last minute we booked a last day private cruise but the staff couldn’t accommodate although Jack tried. I wouldn’t hesitate to go with them again! Buba would find things like a sea urchin or sea cucumber and come bring it up and let you to hold it or put a starfish on your hand it was awesome Entertainment/Evenings One of the evening shows we went to was terrible, cringy. Some are also clearly family centered. We really enjoyed the Mexican night and the Latin fever was good. Definitely not 5 star performances but those two are worth it for sure. The band and singers were awesome and the dances were great Evenings there is only Cantina for drinks or music. It’s small, they did have some good live music some nights but this is definitely not a night life space and the community right by the resort doesn’t have night life. Mismalayo Go to “My Tony” just up the hill (it’s like 12min walk from the resort). We paid 1800 pesos for three to have drinks, appetizer, meals, and two desserts and it was AWESOME. This is a hidden gem and everyone needs to go there! Three generations served us and the OG Tony greeted us. Amazing menu (they literally come and show you the amazing protein options), best margaritas the whole trip, and dessert made by the matriarch! Across the little river are lots of massage places and some little bars and so many cute dogs. We enjoyed chatting with folks, playing with dogs, and falling over trying to get shells and sea glass! Overall if you want a simple clan resort with a beautiful lush mountain and water view this is it. The staff were amazing. It’s not a five star resort but there was lots of fresh and cooked foods and really good people!

Rooms are big, space for families. Service is lacking in some areas including concierge, dinner reservations, room service, and children's programs. They try to save money in certain areas, but its deceptive advertising.

We enjoyed our New Year trip. We read hotel reviews and did upgraded to premium level. No regrets. View was amazing and food in the restaurants was delicious. The bufet selection was ok though , but we mostly eat in ala carte. Hotel has beautiful tropical style grounds. We usually stay in Barcelo Riviera Maya. This was our first time in Puerto Vallarta and we enjoyed it. Will be back

This is a nice small resort with the best service ever. No banging music at the pool and the again the service was awesome Lots of games to play and prizes to win and the staff doing the games were awesome , cheers to Annya and the rest of the staff Pizza chef Luis Trusillo was amazing and made over 200 pizzas in front of Loved the rooms and the cleaning service all around We will be back for 2 weeks next year