Grand Hotel Normandy by CW Hotel Collection vs Similar Hotels

Room quality received mixed feedback, with some stating inadequacy.

Concerns about small rooms and discrepancies with photos.

Some reviews mentioned the rooms being small and lacking privacy due to glass partitions.

Room quality was generally described positively, though some noted issues such as slippery floors.

Several mentions of lack of cleanliness and maintenance issues in rooms.

Some rooms mentioned issues like stained sheets.

There were mentions of cleanliness issues, such as stains on linens and noise from outside.

Most reviews mentioned that the hotel was clean, but there were some concerns regarding smell in one of the reviews.

Noted for being in a quiet location close to the center.

Guests appreciated the central location of the hotel.

Multiple guests praised the hotel's excellent location near attractions.

Multiple mentions of the great location being perfect for exploring, with easy access to central attractions.

Consistently praised for friendly and helpful staff.

Staff received high praise for being friendly and accommodating.

Guests highlighted friendly staff and good service during their stay.

Numerous reviews highlighted helpful and friendly staff, with excellent service.

Breakfast highlighted as excellent and well-received.

Breakfast was positively noted, but some food items received complaints.

Breakfast was generally praised as being well presented and varied.

Breakfast was consistently praised as good, although some mentioned it being expensive.

Amenities like the breakfast and spa received positive remarks.

Pool and spa facilities were satisfactory but did not meet all expectations.

Amenities were described positively, but there were mentions of missing items like an extra shelf.

Average comments on amenities with some requests for additional items like tea bags and milk.

Some complaints about high prices not aligning with the quality.

Many guests felt the price was not justified considering the issues.

Some guests felt the pricing was high for basic accommodations.

Some reviews mentioned high prices for breakfast and parking, affecting perceived value.