MS Milenium Monterrey Curio Collection by Hilton

Breakfast, the bar, the room, the pool… everything

Everything was superb!

El personal, fueron muy amables y accesibles

Su alberca estaba fría jajaja nada más la calentaría un poquito más

Ubicacion

Nada

Location was great.

Size of the rooms

Todo

NA

The pool, jacuzzi, sauna, and gym were really cool.

The hotel feels old.

Ubicación estupenda cerca de Plaza San Agustín y Fashion Drive. El edificio muy bonito y las habitaciones amplias, limpias y aisladas de ruidos, con vista al jardín interior. Espacio para trabajar y descansar dentro de la habitación, pues tiene un espacio con un desayunador, un sofá y un escritorio con silla con vista al jardín. Precioso!

El agua de la regadera salía un poco fría, sin embargo, en el lavabo salía caliente. Un detalle mínimo que decidimos pasar por alto y no llamar a recepción.

Personal

Olor humedad

Was close to our doctor

We called room service and waited and our order never came

Close to our doctor

Called room service and our order never came

says mini bars in the room and that's not true just has an ice box

The ice machine was not working and they didn’t even try to fix

La asignacion de Habitacion me dieron la mas lejana. creo que pueden ser mas empaticos .

El buffet muy rico.

Todo muy bonito, la piscina más.

El desayuno es formidable. No dejen de incluirlo en el precio de la habitación, vale la pena cada peso pagado.

Wifi lento.

Traten de incluir el desayuno en el costo de la habitación, al momento de hacer la reservación. Una experiencia gastronómica muy rica.

Wifi muy lento.

- Staff -Clean - Comfortable -Bar -Restaurant

Las facilidades del personal.

Ubicacion

Cuarto deteriorado

Ubicacion

Alfombras de los pasillos MUY SUCIAS, Mal olor de las coladeras del Baño. Costo no acorde con condiciones.

Seems rennovated, but not really - elevators are old and slow, some aspects of the rooms look a bit old

Family friendly

I like the location of the property

Buena ubicación. Alberca climatizada con servicio de alimentos, toallas. Buen buffet para desayuno

Good

Very nice hotel

Desayuno

Falta mantenimiento en instalaciones (alberca, vapor, sauna, temperatura alberca, limpieza cuartos, elevadores), limpieza en vapor

Best

We loved this hotel, it was our option after a really bad experience with other hotel here in san pedro. My husband was very impressed with the service and the hospitality

Front staff is very kind and helpful!

Not enough washcloths, hand towels. No bottle water or drinks in the room.

La comida no es buena ni el acceso a ella , de desayuno el bufete está carísimo y no está rico y si pides a la carta te dicen que se tardarán mucho tiempo. En mi habitación la puerta del baño no cerraba y habia muy mala iluminación . Las personas que atienden sobre todo afuera son excelentes! Pendientes de los Uber que llegaban y de la atención hacia nosotros.

The doors for the rooms are not even and everything seems very old especially the locks on the rooms.

Views!

Everything

Excelente todo, definitivamente regreso

Great hotel

It is a good place to stay but needs a little renewing. Clean, confortable, quiet and good location. Just needs a little overhall.

.

indoor pool, warm. buffet

This was my third time visiting the hotel and like the previous times it was a great experience. I tried a room on the 1st floor this time with a balcony, and I'll likely choose this room again as aircondition kept up nicely with the hot weather. The room also had a bathtub which the rooms on the 6th floor didn't have, but it's quite high to get into if your legs aren't great. I enjoyed it though. The staff was friendly as always and the shuttle drivers are very experienced in navigating the busy traffic. The hotel is right across the Plaza Fiesta San Agustín mall, which is likely to have everything your heart desires, so it's very convenient. The restaurants outside and around the mall serves some great food. Ubers can be a bit hard to catch during peak hours, so booking one ahead in the app is recommended for this location. I will likely continue to book this hotel for any upcoming stays in the area in the future.

100

Badd

Rented A presidential suite. Room was extremely warm. The air conditioner would not cool below 77 degrees. Garbage was never picked up from outside the hall of the 10th floor Incorrect room was initially given to us and had to change rooms the next day

The rooms are nice. Front desk is staffed by yung people who are very green.

Good food Clean well appointed rooms Excellent staff support

nice and clean

pool always crowded with kids

Everything was great, there was only 2 issues 1. Our room (132) had a water leak in the bathrooms ceiling, so the bathroom floor was wet and slippery the whole time we were there. 2. We ordered room service but we had to call 2 times and our food never made it to the room. Over all the place is great, great location, great staff and great pool. Would visit again

Excelente opción, aunque es antiguo está modernizado y las habitaciones son amplias y cómodas. El bufet del desayuno muy rico y el servicio muy bueno en general

Excellent. Swimming Pool perfect for kids, big enough, sauna for adults, great food

Nice Hotel

The menu was great! As well as the location.

An open area at the lobby to enjoy the afternoon

The room smelled very bad so we had to change to another room.

Carpet is old, dirty and smells, the shower would take life to drain, staff wasn’t very helpful and since they host parties such as weddings and XVs you can hear the music through the balcony door until late. Due to this as well, parking was always full so we had to park in the lowest level which could only be reached by stairs, no elevator available there. We paid extra to get a superior room with a balcony and got a unit with a roof view, so not worth the extra cost. Overall we wouldn’t bother staying here again.

Very nice hotel! The breakfast and dinner were amazing!

The reception staff are not welcoming in the least —borderline rude. The men’s side of the fitness area is absolutely disgusting —it had a rotten smell that was unbearable; the steam room did not work, the sauna barely does, towels are rare or nonexistent, no one to hand out the keys to the lockers. The rooms are nice but the hotel does not offer even ONE bottle of water when one arrives. This place is in desperate need of a MAJOR overhaul. I’d give it three stars and that is being overly generous!

Location is good. The property is from the 90’s our floor is one that hadn’t been remodeled.

Great customer service staff and managers.

All is great

The parking needs improvement. The were flies coming out of the bathroom.

Clean and comfortable

It was my second time visiting MS Milenium and like last time it was a pleasant stay. I arrived 2 hours early and asked if it was possible with an early check-in which they accommodated free of charge. Though it could've been my silver membership that granted me this possibility. The hotel staff are helpful and even helped us book taxis with special arrangements to go to see the area during the weekend while the taxis waited in the area for us. The lobby and restaurant are modern and well kept, but the rooms could use a fresh coat of paint. The breakfast was good with a large variety, it is one of the better hotel breakfasts I've had. The hotel is conveniently closely located near a shopping mall with lots of stores. There's also a lot of restaurants or food courts in and around the mall which serves excellent food.

N/A

I come here at least once a month and it’s always a great time!

Everything was excellent. I will for sure stay here again.

Hay un excelente servicio, el personal es muy amable

Great !!!food is great!

Loved it

I ve stayed many times because price is very competitive for all available amenities. Favorites , its Location, Restaurants (Breakfast buffet is AWESOME) and pool. Not favorite Front desk service , it is understaffed for its old fashioned check in process. In summary, I fully recommend this hotel

Hotel is located at walking distance from a big shopping center and also other convenient stores.

The person at the main office was rude and he didn’t show any emphatic.

Los baños tienen mal olor , muy fuerte, parece no tener respiradero.

The hotel doesn’t offer much

Nice place

Didn’t like the pool area could be better.

Good hotel for the price.

Very pleasing architecture. Very nice hotels. Breakfast was amazing. They have a 2two-story huevos rancheros that re-defined my ten.

Buen servicio y habitaciones cómodas.

It is a very convenient property located across the street from the mall and restaurants. The staff is always very attentive Ernesto at the front desk is always happy to help.