DoubleTree by Hilton Portland

Fairly convenient to everything I had to do, and the staff was extremely friendly.

totale beleving.

kwaliteit dinner kon beter. toilet in kamer na nacht was verstopt.

The location was central to my activities. The property has an onsite self-parking garage, which was incredibly convenient. The room was comfortable and very clean. There were several good options for food at the hotel and the staff were helpful and friendly.

Everything was fine.

My wife and I had reserved a Vrbo that turned out to be horrible so we had to come up with a plan B and fast. This was a great choice. Clean, comfortable, a beautiful view.

Parking is pricey.

The staff were all wonderful.

It was probably just a case of higher expectations on my part. ¶ The room amenities were bare bones. No room service? Coffee maker was tiny and might as well not even have been there. Honestly, I don't know if your other rooms are like the one we were in but I think your furniture and beds and chairs and desks are worn and need upgrading. ¶ The restaurant was closed in the evenings. The parking was overpriced and for what we paid for our stay; the parking ought to have been included in the price of the room and stay. I just expected more value and amenities from a DoubleTree hotel. I've stayed at DoubleTrees in other cities. I'm mildly disappointed with our experience at Portland DoubleTree.

Ive never stayed at a hotel that has my name on the TV when u arrive. The bed was comfy and everything's was just perfect.

They keep the room rly cold, no mater what I changed it too it was cold.

Great location near park. And great staff. The STP bike ride’s conclusion created lots of crowds but the staff kept things running smoothly. Restaurant was excellent.

Location, staff, dining

No microwave or worse, no refrigerator in the rooms.

terrible for disabled people

Room, breakfasts (excellent choices on the menu) and well-executed.

Location

Comfortable, clean and location was great

Great location for us, nice breakfast, clean and comfortable room. The staff was competent and welcoming.

Super convenient location. Helpful friendly staff. Nice clean and comfortable room.

I wish there was a microwave and fridge in the room, that’s the only negative. Not a huge problem but I’d just assumed there would be a fridge as most places have them.

Great location. Nice restaurant. Very nice staff.

Shower could have been a bit cleaner.

The room

They put my family way in the back

Check-in was smooth and easy. The breakfast was good and the staff were friendly and welcoming. The lady at the reception gave us a list of places to visit in the area and recommended great spots to watch the 4th of July fireworks.

After we left the room at around 11:00 AM and returned later that evening, we found that our room had not been cleaned, the beds not made and the towels had not been replaced. We also did not have a mini fridge in our room which would have been very convenient for our stay. I have stayed at many different hotels and this was my first experience with housekeeping not servicing the room during our stay. Everything else was great but this was disappointing to me and my kids.

atitude dos funcionários

It’s clear

None

I stayed at this hotel during a recent education-focused conference. I felt a little sorry for anyone staying there unrelated to the conference because it was absolutely FULL of loud teenagers. My room was comfortable and clean. The hotel staff were friendly and helpful. My only complaint was my toilet - it would hardly flush. When I called the desk they didn't seem surprised. Another person in my group had the same issue, so I think it might be a common problem in the hotel. Nothing was clogging it, it just had no flushing power. I had to have someone come to my room twice to fix it, which was kind of a pain. Overall, I liked the area - it was clean and felt safe. It was an easy walk to the Convention Center and the light rail stop was right on the corner. I would stay again!

Had to pay for parking

15th floor city View beautiful

3 dollar bottle water 😂

Everything was very comfortable. I do need to commend your staff. They were pleasant and helpful. I watched them treat everyone with respect and kindness. Well done!!

The hotel itself is convenient and staff is always great!

No water pressure in the sink, bed sheets had brown streaks on them on one bed. Not enough charging ports. And no refrigerator. I use insulin and this was an issue.

Location cleanliness

There was no pool this time of year

I didn’t eat there.

Room was not very clean and there was no charging amenities in the room.

Parking was great, rooms had nice views, multiple elevators which meant not much wait for using them. Market available also at night.

Parking elevator was not functioning which means we had to walk all the way down good thing we parked on the second floor and we could not use stairs because we had a little cart to take our stuff . I also didn’t like that our room did not have a refrigerator. I was counting on one since every hotel I have been to offers one and I took medication that needed to be cold and had to opt for using ice to keep it cold during my stay.

Location

I’m sick of being misled and surprised with fees. When I stay at a hotel I expect “fees and taxes”, but hotels are becoming predatory. I expect to pay for parking, but $31 dollars a night when that wasn’t mentioned at booking is frustrating. They said it was a $50 deposit, but when I got there it turned out to be $50 dollars per night and they take most of it thru the parking fee. So they promise a return knowing full well they keep it thru parking. Plus what am I paying for if there’s no security at the parking garage? Total rip off. The stay itself was pleasant, I was expecting my $100 deposit back. And I’m only getting $38 dollars. $62 dollars and the garage isn’t secure and smells like bodily fluids. ! I like the hotel, but the fees are misleading. They have to be honest and reasonable at some point. From now on I’m asking all the questions before booking and won’t be going back for this dishonesty.

The staff. Very kind and very helpful.

Bathroom was not very clean

Clean, comfortable and a FABULOUS staff. Took the time to give us perfect walking directions to the Bruce Springsteen show. Food at lobby restaurant was great (grilled cheese, so good). Love this hotel.

Paying for parking.

I loved the location and the friendliness of the staff

The single queen bed rooms are tiny

It was neatly kept and quiet

Location was good.

No microwave or fridge in the room so no way to warm food after a day of work. Asked for and was told I would have a bathtub, but didn’t. Shower door don’t close all the way so water was all over the floor. The biggest issue though - no warm water in the shower. A warm temp shower in the winter is unacceptable.

good location close to Moda center

broken drawer, not a great view from the 3rd floor, expensive

We thought we had a king sized bed when we made the reservations. When we arrived there weren’t any king sized beds available. The bed we slept on was the size of a double….even though it was called a queen.

Staff, location, room size. The staff in Gather were exceptional especially Tommy

It felt warm, clean, and safe. The staff were all very friendly and helpful.

Nothing

You charged me for the stay and I didn't stay and I want my money back.

I want my money back please for the stay I didn't stay at and then you charged me after ... I didn't stay. Yeah I want my money back.

Demanded I pay for the from upfront even when I showed them the receipt from paying in advance through Capital One. On top it all the fire alarm went off in the early morning hours. Was told we would be refunded a for one night. Then told that since we booked not directly through them all we got was certificate for a night at this location when we are out of state travelers. This is all when I tried to give this place a second chance after literally trying to give my room away a year before which was also prepaid for directly though them. Don’t stay here, there are plenty of other area hotels with decent rail access and close enough rates

Tommy was amazing 👏 he helped us and made sure we had drinks and dessert. We almost didn't come back since last night and are so glad we came back because of tommy

Accessible to public transit and close to places

No food included even snacks at least

Room was clean and comfortable. Bathroom was nice. Good breakfast. Good location across the street from Lloyd Center.

The TV worked but could not get any channels. Ice machine was broken on the 5th floor.

I didn't make it to breakfast

How the towels were miss placed in the bathroom the mirror wasn't clean in the room or bathroom

The staff was amazing!;

There was a bit of trash under the ottoman.

The one major one or big one was great the two little ones were terrible

Too thin can feel the springs

The parking fees were not transparent - not on Booking.com and not on the Hilton's website.

The location was great. The hotel was easy to navigate. I was there for the STP so it was convenient to hop over to the hotel.

The breakfast was extremely overpriced. A plate of fake eggs, overcooked bacon, and soggy potatoes should not cost $23. I was expecting at least a mini fridge in the room for my perishable items but there was none.

The comfort was good and the rooms were really clean.

Didn't have a microwave or mini-fridge inside the rooms. Also didn't provide a free breakfast considering the price.

loved the bed and pillow

the coffee shop would not sell us anything except black coffee, so we walk away

I hosted a 70th Birthday New Years Eve party on December 31, 2025. In attendance was 88 guests. Leading up to the event starting in October 2025 the planning process with the Hotel was professional and the banquet manager was on top of his game. He helped me with understanding the terms of the contract, selecting the best banquet room for my party, deciding on the menu for the number of guest, etc.

Great view from the balcony

N/A

Once in room was fine. Seemed clean and well designed.

Location in city- nothing around, portland is pretty dead. Staff left a lot to be desired. Morning cappachino was horrible.

Good breakfast, clean room, nice view

Tub didn’t drain and lamp didn’t work - we reported to management at checkout Parking was too expensive.

Everything. Me and girlfriend had a really relaxing night. Super comfortable bed. Nice amenities. Very respectful staff Just a wonderful hotel.

I couldn't stay longer.

Not great location. Hotel ok but not great

Friendly staff

No microwave or fridge in room

Great stay for a week! The hotel is very large and well kept. My room was spacious, clean, and quiet. The gym was well-appointed, clean, spacious, and not crowded when I used it. The breakfast buffet offered numerous options, and the food was well prepared. I appreciated the coffee stand, which was convenient and offered quick breakfast options when needed. The hotel is centrally located and right next to a light rail stop. I would recommend and plan to return next time I visit.

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