Belle Isle Park
Belle Isle Park, Lions Gate Village, District of North Vancouver, BC V7P 1X8, Canada- Park
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Heated Outdoor Pool and On-Site Restaurant
Experience relaxation and convenience with our heated outdoor pool (Seasonal) and on-site restaurant at SureStay Hotel by Best Western North Vancouver Capilano. Take a refreshing dip or indulge in delicious meals without leaving the hotel premises.
Cozy Rooms with Modern Amenities
Unwind in our comfortable rooms equipped with a 32" flat-screen TV, work desk, ironing facilities, and in-room tea and coffee maker. Stay connected with free WiFi and keep snacks and beverages handy with the mini fridge. Upgrade to our one-bedroom suites for added convenience with a microwave and hotplate for light cooking.
Nearby Attractions and Dining Options
Explore popular attractions like the Capilano Suspension Bridge and the Vancouver Aquarium, both just a short drive away. Don't forget to savor a delightful blend of Dutch and local breakfast at the on-site De Dutch Pannekoek House.
Book your stay at SureStay Hotel by Best Western North Vancouver Capilano for a memorable experience!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Twin bed (90-130 cm wide), Sofa bed (Variable Size), Twin bed (90-130 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
31 sqm
In-room amenities
2 Twin Beds and 1 Double Sofa Bed
200 sq feet
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide), Sofa bed (131-150 cm wide)
Room details
19 m2
In-room amenities
3 Twin Beds and 1 Double Sofa Bed
200 sq feet
Layout - 2 bedrooms
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchen with coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
3 Twin bed (90-99 cm wide), Sofa bed (131-150 cm wide)
Room details
19 m2
In-room amenities
1 King Bed and 1 Double Sofa Bed
200 sq feet
Layout - Bedroom
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
19 m2
In-room amenities
2 Double Beds
192 sq feet
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
14 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Super Lage, weil günstige Anbindung an Trans-Canada Highway. Klimaanlage, kostenlose Parkplätze. Waschmaschinen vorhanden. Bequeme Betten. Schlicht aber sauber.
Kein Zimmersafe; Aufgrund der Lage hört man den Verkehr schon ganz ordentlich,
Good parking, fridge in the room, key card was awkward, comfortable beds, centrally located to where we needed to be, very friendly staff
Noisy location (busy city intersection with lots of traffic and sirens), noisy plumbing in building, expensive for a motel (but that's to be expected in Vancouver in the late summer)
Beds were surprisingly comfortable. Shower/tub very clean & non-skid mat provided
Location. Property at a very busy noisy intersection. Lots of loud traffic noises including horns & sirens.
The overall experience. Great staff!
The location was great. There was a bus stop right on the corner of Capilano and Marine Drive. We took the bus from that stop directly downtown. We also did a lot of walking and walked from the Shipyards in North Van back to the hotel. It did take almost a hour, but it was a great option for us. Park Royal is also nearby and there is lots of great shopping there. The staff was accommodating and friendly. We drink tea and so they provided a kettle for us to use in the room. We would recommend staying here.
The bed was a bit hard for our liking. Other than that, there was nothing we didn't like.
Very clean, close to everything we needed
Inadequate kitchenette - tea and coffee facilities were disposable cups, no spoons, pod style coffee. A kettle, a couple of glasses, mugs and spoons would have made all the difference.
Leider nicht viel. Vielleicht dass wir den Autoverkehr nur wenig gehört haben, es heißes Wasser gab und eine kleine Kaffeemaschine mit Tabs da war
Dies war die schlechteste und gleichzeitig teuerste Unterkunft unserer 20 Tage in Kanada. Zimmer sind heruntergekommen. Die Unterkunft verlangte außerdem beim Einchecken eine Kreditkartenzahlung als Sicherheit. Dies war bei der Buchung nicht ersichtlich.
Easy to find, free parking
Room had a smell but it was clean
We were greeted by a very nice person at the front desk. Our room was very clean and the beds were comfortable. I like that the AC didn't turn off at night so the room stayed cool. Overall it was a very pleasant experience.
Proximité du parc Capilano et d’un arrêt de bus emmenant facilement au downtown. Accueil très agréable malgré l’heure tardive.
Piscine extérieure très froide..faut être préparé !
all others are ok, but they don't even have ice or water fountain in the whole facility, basically a very minimum lodging place
I’m actually like the restaurant the most. Easy access
A bit dated
Less expensive room needed for an overnight place to stay before embarking on a cruise to Alaska the following day. Vancouver priced for downtown hotels nearby the docks were ridiculously ramped up. For us, the SureStay Motel was an easy UBER/Taxi/bus drive the following morning — the SureStay to the downtown port. It saved us about $400 by choosing SureStay.
All was fine
Very friendly helpful staff Great location Good beds
Dated decor
Lit confortable
2 chaises pour 4 c'est un peu juste
Der Pool und das sehr hilfsbereite Reinigungspersonal
Die Zimmerkarten zum öffnen der Türen funktionierten extrem schlecht. Mussten 3x umziehen, einmal beinahe komplett ausgesperrt. Frontdesk nicht sehr hilfsbereit. Zimmer in die Jahre gekommen, Deckenschäden (Schimmel?) mäßig mit Farbe abgedeckt.
Motel uitgekozen voor de locatie YVR noord. Goede uitvalsbasis naar Capilano, Lynn canyon park, Cleveland dam etc. Je parkeert gratis voor je kamer. Goede bedden en koffie machine op de kamer. Prima internet en functioneel sanitair.
Niets, voor deze prijs krijg je gewoon wat je kunt verwachten. Vwb restaurants etc zit er alleen een pizza afhaal en een soort koffietentje met terras in de buurt
Very friendly and helpful staff. The motel seemed very clean as well.
Location good for ferry next day, bed was comfortable. Would only stay 1 night
In need of make over
Near North Vancouver!
The hotel was clean and the staff were friendly, but overall it felt too basic for the price. The rooms and facilities were very simple and old. It was okay!
De kamer was eigenlijk boven verwachting met goede bedden en fijne douche
Het motel oogt een beetje oud
La ubicación
Las escalas
Prima kamers en ontbijt/lunch restaurant the Dutch was erg goed.
Clean, quiet, close to everything.
All good
Cet hôtel de type motel est plutôt vieillot. Les chambres sont très sombres mais les lits sont confortables. La localisation de l'hôtel est bonne pour rejoindre facilement et rapidement le centre de Vancouver. La place de parking devant la chambre est très pratique. Malheureusement, nous n'avons pas eu le temps d'utiliser la piscine qui ajoute un plus à cet hôtel.
Les chambres sont assez bruyantes quand la circulation redémarre dans la ville au petit matin mais cela ne nous a pas trop gêné car nous nous sommes levés de bonne heure pour aller à l'aéroport pour notre vol de retour.
Great customer service
Staff was friendly and my room was very clean and well kept.
Lage ist gut für Ausflüge.
Extrem in die Jahre gekommen im Stil der 70er, auch das Bad und der Teppich. Sehr eng für vier Personen.
Zwembad was een pré en het Dutch Pancake restaurant waar we heerlijk ontbeten hebben.
Omgeving is een voorstad van Vancouver
Awkward vehicle access.
Not price gauge. No frills just a great little clean place to rest with a great location. Parking was free and easy.
Room was on the small side. Not really a problem at all
Nothing,because they didn’t accept my debit card .please return my money back .they canceled my reservation
Send my money back
Not much to write about Lot of noise
Posizione perfetta per accedere in città.
Geen ontbijt in hotel
The room was very clean and the location for our trip to the Sunshine Coast perfect. Staff very effizient and friendly.
The Lobby and the room had a bad smell especially the shower curtain should be replaced. Also I discoverd that I had paid double the price then the actual Day rate, what surprised me very much!
Very good location, easy access to all of the famous locations as well as downtown.
When we first arrived, they gave us a room with a broken AC. We requested for a room change but got an attitude from a guy in the front desk. He refused to come check the room for us and didn’t want to give us another room, saying the AC is like that, he couldn’t do anything about it. We paid over 1000$ for a 3-night stay and this is unacceptable. After trying to explain everything in 10-15 mins, finally he gave us a new room with bad attitude. We were upset about that but other staffs were so nice and helpful so I hope the hotel could train their staff better to not let 1 person makes the hotel rating goes down.
Grand parking et proche de l autouroute 1 Simple mais confortable
ALL was great, restaurants and shopping, (even Walmart) within walking distance. Staff were pleasant, room was clean, bed 'very' comfortable. Not far from Capilano Bridge Park or Aquarium.
OKno
No
Nice place but difficult with big luggage coz no elevator
Lack of lifts
We've stayed here before as it's convenient for a one night stay after arriving and before catching the ferry to Vancouver Island the following day.
There was nothing to dislike about it. It's an older hotel/motel but it offers clean rooms and there is a pool.
Beds were comfy
No coffee in lobby for the early risers.
Very clean and pretty and in a nice safe area
Everything was great!
N/A
Prima uitval locatie om Vancouver te verkennen. Ligt naast een ontbijt restaurant Gratis parkeren
Kamer was erg muf. Prijs kwaliteit.
I was very pleasantly surprised by the fact the room had a small kitchenette and utensils so that you could cook your own food. Apparently not all rooms are like that, but the fact you can find this in North Vancouver and at the same price as another motel is great value for money.
It was clean and staff were friendly
It feels very dated outside
Wir wurden sehr freundlich empfangen. Die Zimmer sind ausreichend groß, die Einrichtung ist etwas in die Jahre gekommen aber es ist alles sehr sauber. Das Hotel ist der ideale Ausgangspunkt für einen Besuch im Capilano Park und Grouse Mountain, es verfügt über reichlich kostenlose Parkplätze
Everything
No microwave and teapot
A basic room, but clean and a great location and free parking. Lots of pillows and comfortable bed.
Basic. Old. Not enough electrical outlets, and ot enough lighting.
Location near suspension bridge
Love the deep and wide soaker tub. Comfortable bed.
The amount of creamer. The tight parking spot.
The rooms are surprisingly nice, recently renovated and comfortably appointed, in contradiction to what appears to be a dated motel from the exterior.
The "motel" configuration made for noisy nights as other patrons passed by the door. At some point late at night a person attempted to enter my room and made increasingly aggressive attempts when their key wouldn't work. Given that room doors are essentially accessible to anyone walking off the street, a higher level of security and greater personnel presence at night would be warranted.
The front desk lady was awesome. Excellent value. And super clean everywhere.
Friendly staff. Efficient, clean, convenient.
Clean rooms, clean beds, they had shampoo provided.
location is good
room has thinner walls and room had different smell. bed is also not comfortable
Convenience of location
Highly priced for quality of rooms
Not good
Not happy
Proximity to Horseshoe bay ferry.
I booked a king room on booking.com but there were no King rooms available at the hotel. Which I thought to be odd. I did not get what I booked? The first room the key did not work. Had to change rooms to one where key worked to access.
It's a motel kind of property but better than basic motels, not fancy by any stretch of imagination but rooms are good size and beds are comfortable
very helpful staff
Cheap and nasty!
Bathroom seat was not a child's seat, room was clean
Room was small, table accomodated only one person, bathroom was very small, no room for people to pass each other at the beds which could be a problem in a fire, heating system was weak, took the room a long time to heat up to a comfortable level, bed too soft
Room, good for an overnight stay
Bathroom, poor water pressure in shower, my wife would not have been able to wash her hair. Bed, to hard, had a sore back by morning
Good location, comfortable.
Coffee not exceptional.
Decent motel, clean and comfortable.
The check-in process took forever. They should work on better software so that fewer keystrokes are necessary. There was a line to check in at 11 PM!
I paided online turned away and the payment went thru a day or 2 later i want a room or a reimbursement....
Loved that the location was within walking distance to the suspension bridge. Having a restaurant at the hotel was great as well.
It was quite noisy between traffic, car alarms and other guests.
Location was perfect.... close to good restaurants by walking. Quiet room.
Hot water was not hot in the shower. Even after letting it run. The sink hot water was hot though.
Breakfast at de Dutch restaurant excellent
Nothing
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.53/10Rooms were reported as clean, but some guests felt unsafe and dated.
Service
8.5/10Many guests praised the staff as friendly and accommodating.
Location
8.54/10Multiple mentions of the perfect location for nearby attractions.
Room Quality
6.99/10Some guests mentioned comfortable beds, but also noted that rooms were dated.
Amenities
7.52/10Basic amenities were noted, but lack of microwaves and limited facilities affected ratings.
Value for Money
7.48/10Guests felt they received standard quality for the price, but some said it was high.
Food and Beverage
7.03/10Some praised the quality of food but mentioned it was expensive.
Overall Experience
8/10Overall satisfaction felt, with reservations about specific issues.