The Fox Hotel

Excellent service and clean Hotel

…

Se sentía el resorte en la cama

The staff was amazing, very helpful, and always accomodating! Rooms are cute and clean, gets a little noisy outside but very good hotel.

the staff was not nice, all day games are on people can come in and go anywhere in the hotel the workers aren’t interested in the guess rather in putting makeup n getting tips from the tourists ect no ice buckets at all and i asked for towels they gave me a hand towel the elevator wasn’t working at all and will probably never work but they won’t tell you that… i called a week in advance and they failed to say about the elevator and they knew my son is autistic, they moved me to the MELIA across the street with the help with the suitcase and i paid a crackhead to help ‘me!

Good property but room furniture needed some care and shower pan was stained.

The property was nice, staff extremely helpful and friendly. The only thing that really sucked was that there was no and I mean NO hot water for a shower.

Habitación excelente pero no había elevador y fui con mi mamá horror.

It was a last minute stay and served its purpose well. Internet was an issue at first but staff resolved it quick. No complaints

Great location however the property needs some updating and upkeeping.

Nice

Excelente 👌

Cool place for kids.

Staff was really helpful. There was an issue with the water service but they offered an option if it was an issue.

No lo recomiendo.

The Fox Hotel is a concept, unique. My room was very clean and nice. Really like there.

no hot water, poor water pressure and bad heat shower, elevator damage, not a clean room, dark environment, parking around a mile away, not recommended for Seniors

Agradable estadía, es un hotel hermoso, tienes todo dentro de el. No hay necesidad de salir a ningún lado. Justo al frente tienes restaurantes y áreas recreativas. Amamos.

It was accessible and good price

Awsome hotel

It was a great place to stay, it had everything close and the decorations are so unique.

They had no water again, it doesn’t seem hard to keep water especially when this happened 1 month ago. Had to move over to the Melia (across the square and their sister hotel). When the water works, don’t expect hot.

Had a few issues at check in, but easily resolved. Great stay.

No hot water tv terrible and giving me another room upgrade the first one smell bad never again

Great place to visit.

I Will think twice to visit again.

They fricking cancel my reservation. Dishonest people

The elevator wasn't working and there was almost no water pressure in my room in the morning. This is definitely a hotel oriented towards a different generation. Sort of a hotel Chuck E. Cheese. Perhaps a bit too much neon and noise for a 60ish man looking for a good night's sleep. Would be great for a family with a bunch of tweens and teens.

Fue horrible pues esperaron que llegara para decir que no había agua por problema de la cisterna y que no podía hacer check-in No pudieron informar antes ?

Un lugar acogedor y muco que ver alrededor.

The staff were beyond accommodating for our trip.

Super fun place to walk into. The room did smell musty , like something was wet and trying to dry . The shower head does not have a strong flow and the bed can be a little better as you can feel the springs . I did sleep well though . For a couple of days , it is fine to stay in

Good to hotel, very fun and clean. Thank you so much

Ice hotel in the center of everything. Only downside is that it does not have parking.

La energía en el Hotel es Bellísima!!

la decoracion

nos gusto mucho la decoracion , no nos agrado que no tuviera un area de desayuno abierta

deben de colocar una cafeteria desde la manana abierta

No water pressure and no Internet to watch TV,,, was supposed to stay for 2 days but only stay over night.. and also hard to find parking and they told us to go to a hotel 2 mins away for free parking but it was full. But the staff was very nice,, but I won't start there again.

Staff was great, great location. However, it felr like we were sleeping on top of the box spring instesd of a mattress totally uncomfortable. You could hear what was going on on the room nect door.

Estuve del 7-3-2025 Al 7-7-25 todos eso dia no tube agua para poder bañame y para usual el toile estuve que ir todos esos dia a Otto hotel que mi hermana se encotraba.la noche ante de irme me cambiaron de aviation .pero el aire acodicionado no selves .por el precio no lo recomiendo

I really truly wanted to love this hotel because of its design but it was very lacking. First, my room was not clean when I checked in the first night. There were large food crumbs on the floor and the room furniture. The decorations in the room had Burlington tags with prices still on them. The carpet and chair in the room were dirty. The blanket on the bed stank and had stains on it, as if it hadn't been washed. There were 2 LIVE baby lizards in the room, and a cobweb on the light fixture. There was also no water pressure OR HOT WATER in the shower. Honestly, it seems as if they have no cleaning staff, and if they do, they just don't really care to clean properly. While the decorations of the overall hotel are nice, because of the whole POP ART aspect to it, the hotel is grimey. They do have several food options which we enjoyed. Also, the hotel staff was very kind. After checking in, I asked the front desk employee to call me if any rooms opened up for the following day/night (4th of July). I was called at midnight by one of the staff, who had been made aware of my request and told me a room had opened up and if I wanted to pay a discounted fare, I could book it on Expedia again (like I did my first night). My only problem with the staff was with their lack of communication, when an employee opened my door telling me it was time to check out when I had booked the room for a 2nd night. Apparently, the employees had not talked amongst themselves and there was a miscommunica

Acogedor, economico, apropiado para descansar. Necesita mejorar en la limpieza y poner mas staff a la hora del check in.

Excellent

pleasant environment Good for the money A bit noisy but not a major problem safe place situated right in the plaza and lot so restaurant and places to visit taxi from and to the airport can be arrange for 10 US dollars if you call ahead to make arrangement. A guy and his wife will pick you up and drop you off. be nice and give 15 to 20 dollars. the guys at the airport gonna ask for 35 to 40 dollars but bargain for 20

Great hotel

Good

El personal muy amable! La limpieza tienen que mejorar mucho. Pedi dos cuartos uno olía a humedad otro a marihuana. La alfombra y paredes sucias. La losa de la ducha sucia. Tienen que darle mantenimiento a las cosas.

The Hotel is very clean.But in my stay wasn’t hot water in shower I did complain but they never fixed also the tv doesn’t have local channel The front desk told me the manager is going to call me to give me reward but no body call me

Good location, nice place.

Good

Buen ambiente, muy colorido.

Pude descansar, el personal muy atento todo muy limpio

What I like the mostly was the restaurants

I stayed at this hotel for 2 nights and really enjoyed it. They have an arcade and a bar downstairs as well as food stands inside and outside... my room was right next to the stairs and i had no issues with noise downstairs.. my only complaint would be the lack of water pressure in the shower and the sink.. i did notice someone elses hair on the pillows in the bed. The hotel is a botique hotel and seems to have just been purchased.. the hotel has a ton of potential and if your fine with over looking small things then this hotel could easily take off to become an amazing spot. I would stay here again. The location is absolutely amazing! Walking distance to everything.

Well the only thing is the parking is little bit far but is ok

Good

El lugar es hermoso. Desde la entrada tiene un diseño moderno y divertido. La descripción dice que tiene estacionamiento, pero realmente hay que estacionarse en la calle. Cuando llegue, en la recepción no había nadie. Había un papel que tenía un número para llamar. Al llamar la empleada, que le pase por el lado al entrar y estaba en una mesa hablando con otras personas, al yo empezar a hablar me colgó la llamada y entro para atenderme. No fue nada amable. La habitación, el “mattress” está de cambiar se sentían los “springs” y en la ducha nunca salió el agua caliente.

Céntrico, original, todo limpio, tiene de todo! Entretenimiento para los chicos ,Restaurante abre hasta la madrugada . Lo recomiendo

Puede mejorar en términos de limpieza y condiciones de la habitación.

Fair enough for one night.

Great

Nice place

Una muy buena ubicación frente a la Plaza de Ponce y el parque de Bombas. A 8 minutos del Castillo Serralles. Los precios en comida y bebidas en el Hotel son bastante razonables y accesibles. Los empleados muy diligentes y al pendiente de todo, sobretodo si alguna maquina de video juegos se comia el dinero. Es un ambiente bastante concurrido y con música, aunque en un volumen apropiado, siempre hay un ambiente de fiesta.

Awesome place super convenient and close to everything! Great Karaoke and Bar

The decoración. All the Pop art.

We stayed for one night. It was ok; nice hotel to rest. There was no hot water nor good water pressure in the shower.

We had a great time. Love the vibe of the place and ultra convenience

Nice laid back clean and fun

Very beautiful!

Nos volveríamos a quedar nuevamente. La pasamos súper bien. El cuarto cómodo y muy bonito.

La estadía estuvo espectacular. El cuarto estaba limpio, todo ordenado. El hotel súper accesible. Varias opciones para comer, beber y entretenimiento. El baño tenía todo los utilities necesarios. En las noches tienen música y áreas para compartir.

Es muy buen hotel, no tiene balcon pero esta muy bien cuidado y tiene mucha diversion dentro del hotel para niños y adultos. Me gusto mucho

Hotel is bright and a little quirky. The door to our room was difficult and loud to shut. Always felt safe. I believe they have private parking, but it was full upon arrival so we had to find parking on the street which was a little difficult.

The front desk persona

Excelent

Muy bonito el hotel y la limpieza

Very nice & clean; the room was a very good size, comfortable and fun

Great building. Amazing staff..but its loud at night, and shower has no pressure.

No easy parking

Bien localizado

Perfecto

Everything was fine. The only exception was lukewarm water Sunday morning.

Staff, decor, location, and bed were great. Parking needs to be improved, other than that it was fantastic! Will return and recommend

Bathroom was dirty. Bedroom floor had not been vacuumed. Blanket was a size too small for the bed. Disappointing stay.

The theme of the hotel was interesting, but it felt like the cleanliness of the hotel was not the best. The rooms are pretty tight together, so we could hear our neighbors coming in and out. We were only there for one night, but we wanted to shower and the water pressure was barely a trickle. The location is pretty good though.

Everything was fine. The only exception was lukewarm water Sunday morning.

Great hotel

Muy bonito

By mistake I arrived a day early than my booking date, the receptionist helped me to book room for the early date and assured me that I will be staying in the same room for my next three nights booking. She was so courteous and helpful, later I had some food to put in refrigerator and she arranged that too and when I needed some ice she went extra mile to get me some I ice just to have her hotel customer satisfied. Before leaving hotel I asked hername .Nerlishka Soto thanks a lot for your kindness and courtesy .

Excelente service! Very convenient location.

Like the location but the hotel is worn down, the room wasn't very clean and had issues with the parking

Mattress was awful. I couldn't sleep because of the springs of bed. I never saw anyone clean hotel, my room was never clean, no fresh towels. I suppose its worth what we paid

El lugar tiene una decoración muy bonita y llamativa pero con muchas áreas en construcción. Le hace falta un poco más de limpieza al igual que en las esquinas de la habitación se ven sucias.

This hotel has much potential. It is obvious that the new management is trying to make it special. We found a chilled bottle of sparkling wine in our room on Valentine’s Day. Had issues with the AC but the manager was attentive and tried to take care of it right away. Can’t wait to come back to see how it has improved! Fun deco!

while we were staying at the fox hotel,power was shut out mid night for long times.but generator for electricity was not operated.It was horribly chaos until the time when light was on again.

Power was out while staying

El estacionamiento estaba muy limitado. Sólo había una pequeña colcha (frazada ) por cuarto, se solicitó una adicional, pero no la proveyeron diciendo que era una por cuarto. Quedron en llamar, pero no lo hicieron. Por lo demás muy bonito y original concepto. Muy bien localizado

It was ok. Nothing special. It was good for the price we paid and in tne city center

Rented two rooms. One did not have hot water or towels. No side tables. The other we had to switch rooms because in the initial room the shower did not have a handle and the chair had nasty stains. The room we moved into smelled horrible like the rug had gotten wet at some point. The smell started as soon as you entered the hallway to the room and it was hard to sleep with that odor. There were also gnats in this room. The bathrooms in all three rooms could use a good bleaching and need to be updated. The hotel did not have blankets. Never stay here again and do not recommend. Manager acknowledged issues but offered no solutions.