Le Royal Hotels & Resorts - Hammamet

It was excellent, room perfect, staff couldn’t have been better.Only had evening meal but it wasn’t good with lots of choices

Avoid! Definitely not a 5 stars! Pictures online are made up. Rooms were old, mouldy bathrooms, dirty bed linen. The buffet was disgusting with cheap products and some recycled for next meals!!!!

Otel guzeldı yemekler harika kahvaltı harika personel biraz yoğun gibi ama resepsiyon yardimci odalar geniș ve güzel sadece banyolarda hala Perde var ve banyo lar eski ve vasat temizlikte

J'ai dû payer un supplément car il n'y avait que des suites disponibles. Au final, l'état de la suite est déplorable. Malgré la compétences et gentillesse des personnes présentes au spa, il faut absolument revoir la qualité des installations. Assiette de fruits était tout sauf fraîche, saletés sous le lit, poussière sur certains meubles, la 2eme télé ne fonctionnait pas, l'odeur dans la salle de bain n'était pas agréable,... Très déçus

L'accueil et la propreté des lieux est irréprochable et en particulier le professionnalisme et l'amabilité du directeur d'hébergement

Personale gentile , camere pulite , struttura ottima sotto ogni prifilo

Ottimo rapporto qualità prezzo, location eccezionale.

The staff in the restaurant was not friendly, and the food buffet had no so much variety!! Generally the place was beautiful but the service was not so good

Propre belle plage nourriture très bonne personnel à l écoute sécurité des lieux

Je n’ai rien aimé plus jamais je n’y retournerais aaaaaaaa

OTTIMA STRUTTURA CAMERE PERFETTE, OTTIMO SERVIZIO, RISTORANTE OTTIMO, POSTO TRANQUILLO E CONFORTEVOLE

Sejour moyen cet hotel de 5 etoile ne vaut que 3 etoile restaurant maigre tres sale

Bon petit séjours en famille. Couple et un enfant de 2 ans.

Albergo deludente non rispecchia la canterò già di 5 stelle ma di un tre stelle

Il like everything in the resort except the drink in the buffet,, a lot of waiting till you get some water

Ce trop nul

Salle de bain pas au top sinon le reste rien à signaler

Sejour positif en general.

I have been at this “resort” before in 2012 and it was way different, this time around the place is almost unrecognizable, unquantified, unexperienced and stressed out lobby staff, skeleton crew during peak season, rooms are dirty and outdated. I can go on and on about the broken locks, locked safe, clogged sinks, broken fridge, it was the worst experience I have had in years!!! The place still have potential but it will need a whole new management and staff. It is probably a two star hotel at best but I do not recommend this place at this time even to an enemy!!! I was about to leave after 24 hours, but I just did not want to upset my wife or my mother doing so. Stay away!! You are better off at a 2 star place. I usually do not give bad reviews but I found it necessary this time because I would not want to see someone paying top money for a worthless place.

I had such a great stay during my trip. I was very happy with the food selection at dinner. Beach and pool access are great! I plan to visit again.

Parfait

Mauvaise odeur et climatiseur en pannedans les chamnres communicantes. Changement de chambres: vue sur les toits de lacuisine et restaurant donc odeur dela.cuisine. le climatiseur est très bruillon. Les draps ne sont pas donnés que sur demande. Cerise sur le gâteau, les gens ne sont pas.traités de la même manière. On a pas le droit de se baigner dans une piscine en bourkini alors on peut le faire dansla piscine centrale. Les règles ne sont pas claires et n'est affiché pour l'interdir. Tout est officieu. Bref, un mauvais souvenir de vacances. Afficher pour interdir oui, interdir pour les uns et pas pour les autres non. Beaucoup de choses à améliorer dans ce très beau hôtel: l'honnêteté, la sincérité et des règles affichées et applicables à tout le monde.e monde change et il semble qu'il préfère le retour des touristes que cette nouvelle clientèle d origine arabo musulmane.

Un séjour en famille agréable, personnel à l'écoute, les chambres étaient bien entretenues ainsi que l'hôtel en général. Bonne nourriture avec un choix suffisamment varié et pas l'impression que l'hôtel était complet, étant donné les différentes piscines et la grande plage privée et aménagée.

OTTIMO HOTEL PERSONALE DISPONIBILE, EDUCATO. PULITO, SI MANGIA BENE

Our stay was overall average except for the last interaction with the security guard called Hassen at the front door who was really impolite and unnecessarily agressive when we were leaving the hotel. He just ruined my day. It's a shame that the hotel has many really nice employees and at the same time some truly horrible elements. Overall I don't recommend this hotel and I will not go back to it.

3 jours sans climatisation Cafards dans la chambre Plastiques sur la plage

Ottima struttura, personale gentile, camere perfette pulite, ristorante ottimo. Nel complesso la struttura è molto bella. Da consigliare

Outstanding customer service and warm welcoming friendly staff, the Hotel got 3 beautiful big outdoor pools with a straight access to the beach, fun attractions and activities on the daily, clean restaurants with amazing variety of food in breakfast and dinner. Rooms are spacious and luxurious for a 5 stars Hotel. Great location,private clean and secure beach with 5 minutes walking distance to the Marina and the city of Yasmine Hammamet.

Il était formidable. Rien a dire .

Excellent for families with kids. The only thing to improve is restaurant-buffet staff, some of them are amazing, others are useless and rude, so make sure you choose a table with a smiling attendants!

Good stay at this time of year before high season..good food and good stuff, beach is poor and swimpool is not perfect, otherwise if you look to relax its recomanded

Hotel passable pour une journée ou deux, la piscine et le spa sont très bien, pour le reste : hôtel mal entretenu et personnel franchement malaimable parfois.

Ottima struttura, personale educato disponibile, camere pulite, ottimo Hotel

Impatto visivo accattivante sia all’interno che all’esterno, cibo buono e personale molto gentile. L’unica cosa che sostituirei sarebbe il soffione della doccia non più a parete ma verticale

Hotel was brilliant albeit the rooms were very dated. Had a few issues (water leaking from the toilet, shower drain permanently closed, hair dye on towels) but most of the issues were resolved in a somewhat efficient manor. Staff were really polite, most spoke English to some degree, all of the faces were friendly and approachable.

Il nostro soggiorno è stato fantastico, ci siamo trovati molto bene in questo hotel che ha davvero il suo charm, la hall è molto bella. Nonostante fosse gennaio, durante il weekend l'hotel si è riempito di tunisini e questo ha reso sia la colazione che la cena troppo caotica, ma penso sia sempre a causa del concetto buffet( prendo tutto ma poi mangio la metà, tantissimi sprechi!) per cui quando siamo arrivati (un'ora dopo l'inizio della cena o colazione) già non c'era più nulla e non abbiamo trovato nemmeno un tavolo appparecchiato, abbiamo dovuto chiedere. Oltre a questo piccolo intoppo, il resto della vacanza è sempre stato ottimo. Il cibo è buono e molto vario, le camere erano sempre rifatte e pulite per bene( ringrazio di cuore la signora delle pulizie che è sempre stata disponibile, gentile e sorridente con noi). L'esterno è bellissimo, le piscine e la spiaggia privata. D'estate deve essere proprio il posto ideale dove trascorrere le proprie ferie. Sicuramente torneremo in questo hotel.

Dès notre arrivée le personnel à été désagréable ! On a dû changer la chambre car la premier chambre qui été proposer était sale . Petit déjeuner très limite.... plus jamais le Royal !

Très bon rapport qualité prix , très bonne situation géographique

Super hotel personel tres gentil tout le monde agreable je le conseil vraiment

THE FACILITIES AND STAFF ARE FANTASTIC. WE HAD A GREAT TIME STAYING AT THIS HOTEL.

accueille chalereux et rapide.chambre belle et spacieuse .propretée impeccable.les maitres d hotel et le chef cuisinier sont au top.tres bel hotel tres beaux parc floral.seul hic l eau et les boissons sont payantes en demi pension et ça c est regrettable pour un 5*****..j y reviendrais avec plaisir.

Nettes, ruhiges Hotel, für tunesische Verhältnisse hervorragend. Preis/Leistung top!

Nous avons passé un agréable moment et avons même eu droit à un surclassement

Le Royal is indeed Royal, so much marble and grandeur in the main building, our room was very nice, the staff are very friendly and the breakfast was good. Great hammam and spa area and great access to the beach. Will definitely stay again when next in Hammamet and I can highly recommend to other trsvellers

L'ensemble du personnel était accueillant, souriant et très aimable. La femme de chambre plus qu'accomodante et la vue était très belle (sur piscine). La nourriture était bonne et variée et l'hotel était d'un calme reposant. Nous sommes très satisfaits de notre séjour. Merci!

I liked the how nice was the hotel as well as its location which was just perfect. The hotel is nicely built and equipped with great air conditioning and comfy linings. I enjoyed the meals however we had to pay for water and soft drinks at souper time. The staff was very kind and very easy to talk to. The exchange rate at the hotel was one of the best. In the other hand I was not really happy with the separated twin beds we had and we couldn’t get a replacement because the hotel was fully booked. Overall, everything was great, we didn’t bring the kids and I don’t really recommend it for families because other than the swimming pool there is not much for family activities.

Nice hotel

Lovely hotel the room is comfortable the food wasn't good recommended for families with children.

Wir wollten 3 entspannte Tage in diesem Hotel genießen und Buchten ein Zimmer mit Meerblick und Frühstück. Am Parkeingang wurde unser Auto kurz kontrolliert, was alles vollkommen richtig und einem ein sicheres Gefühl gab. Wir parkten und rollten unseren Koffer bis zur Rezeption. Eine Dame, die wohl schlecht drauf war, begrüßte uns kurz und verschwand mit unseren Ausweisen ohne uns zu informieren was Sie tat. Es dauerte 1 ca 10 min bis Sie endlich den Kopierer bedient hat und aus dem Büro raus kam. Im Zimmer kamen die erwarteten Überraschungen nach dem wir uns schon an der Rezeption am grübeln waren. Kein Meerblick, absolut verstecktes Zimmer, Duscharmatur fehlte der Hebel, Waschbecken und Wanne verstopft, Internet ohne funktion..Wir gingen sofort zur Rezeption und wollten den Direktor sprechen. Nachdem wir ihm alles geschildert haben zuckte er nur mit den Schultern als wäre es ganz normal. Wir baten ihm unser Geld zurück zugeben um ein anderes Hotel zu nehmen. Ein anderer Mitarbeiter schlug vor uns ei anderes Zimmer zu geben da alle Zimmer mit Meerblick nicht frei waren. Und eine Info an alle, es gibt kein Meerblick, es sind lediglich 6 Zimmer die auf der dritten Etage sind mit eingeschränktem Meerblick, das Meer ist einfach zu weit weg und die Sicht wird durch die Palmen versperrt. Also spart euch die Meerblick Option! Das neue Zimmer, auch dort kein Meerblick, defekter Safe, Bluttropfen auf dem Boden, Dusche Defekt, Lichter Defekt, allgemein verdrecktes Zimmer! NEVER EVER

Excellent service great hospitality

Very beautiful hotel but we couldn’t sleep well as we found a lot of mosquitoes in the bedroom... The smell inside was no good, and we couldn’t open the door (for the garden) because we were afraid to get more mosquitoes. The guy who had to give us the towels for the piscine came at 10am, so no possibility to swim before that (the piscine “opens” at 7am). So, we think to not come again to this hotel...

The hotel is clean and nice but some stuff were not professional Thank you

Un séjour plutôt un calvaire des l'arrivé en premier ils.ont voulu me faire paie encore que j'ai déjà paie sur le site après début de la galère des chambre infecte pas de linge porte d'entrée non fonctionnelle clim en panne ect....... Alore la le personnel non professionnels et dépasse pour les événements pour une poignée de touriste piscine intérieure ferme espace sale une hôtel qui mérite même pas une étoile à évité

Livello di un tre stelle hotel. Ma rapporto prezzo/qualità va bene.

Meraviglioso

Overall good value for the price

Mooi hotel, goede service, veel spa mogelijkheden, verwarmd binnen zwembad, dus ook bij minder mooi weer goed te doen, ruime keuze bij het eten. Wat een beetje tegen viel was de toilet, deuren waren niet breed genoeg voor de rolstoel. Maar ook daar kwam een oplossing voor in de zin van een stoel om over te stappen en toch zelfstandig naar het toilet.

L'esperienza vissuta in Tunisia e' stata meravigliosa e senza nessun imprevisto. Ci torneremo sicuramente per un soggiorno piu' lungo. La consigliamo a tutti voi ma non formalizzatevi sulle condizioni di pulizia a cui siamo abituati noi europei. Buone vacanze!!

Hôtel calme et sécurisé au milieu d’un beau jardin en face de la plage . En cette période de novembre la chaleur et le soleil ont permis de nager et bronzer sur une grande plage déserte avec les passages des chameaux pour faire une promenade . L’hotellerie Est bien à condition d’avoir une chambre ou une suite qui ont vue sur la mer. J’ai été à nouveau surclassé en suite ambassadeur suite de 55 m2 bien équipée. Attention aux chambres standards elles sont derrières et mal situées selon le cas ! Dans ce cas choisir l’hotel Mouradi ou Solarium ou marina palace ! L’hotellerie Est bonne et la restauration très correcte ! Seul bémol la réception très peu coopérative . Mais si vous signalez les dysfonctionnements à la direction cela s'arrange immmediatement . Il y a un spa et une piscine couverte peu chaude et trop petite . Un peu éloigné du centre l’hotel Est mal desservi par les taxis donc les transports en communs . Le transfert de l’hotel Est excessif , s’adresser et recommander la réservation par internet avec  »taxi mami «  taxi ssûr et sérieux en Tunisie pour les transferts . Un bémol l’hotel N’a pas tenu ses promesses comme l’an dernier où j’avais pu jouer sur le piano suite au sabotage de la réception et malgré l’accord de la direction . On s’embete Dans l’hôtel le soir car aucun spectacle intéressant ou distrayant n’est proposé et pas de discothèque ni d’animateur car avec 10 ou 15 personnes on peut s’amuser . Cela dit un bon séjour sans encombre et parfait pour le repos .

All the staff was very polite decent food & quick service but the hotel don’t have shuttle & you have to catch a taxi each time well this hotel i Recomended for the families only not for group of friends coz in hammamet there’s not much to do apart from few Activities I recommend Djerba & Sousse.

5 stars hotel by all means. The stuff is very friendly. Food is delicious.Room prices are acceptable. I will really consider this hotel for my next visit to Tunisia.

Arrived to the hotel to find that the suite is dirty, dust everywhere, empty beer bottles in the kitchen, brocken curtains and worst is noisy construction work on the top of our suite at 8 am. Room service took over 2 hours and food quality was mediocre. Was planning to stay a week and cancelled the second day . A nightmare

Dirty suite, bad higiene, very unprofessional staff and very bad food quality

Arrived to the hotel to find that the suite is dirty, dust everywhere, empty beer bottles in the kitchen, brocken curtains and worst is restoration work on the top of our suite at 8 am. Room service took over 2 hours and food quality was mediocre. Was planning to stay a week and cancelled the second day . To avoid.

I was told there is a mini bar, nothing inside even a bottle of complimentary water bottle was not there.

Excellent stay hotel is great, ocean front, many swimming pools, big garden, clean rooms

very nice with great beach acsess and nice pools and good food.

I like it , its the best one , good staf , good meal ....

Stayed a night going and returning from UK.paid first night and second free from Hotels.com.Excellent hotel in both stays.Staff here go really out of their way to be helpful.

Very bad hospitaity staff. Front office manager was not friendly

Really nice hotel,One of the best in Hammamet and the staff are really good.Room excellent and nice pillows.

I had 4 night at the hotel was very amazing

I was impressed as my taxi pulled up they the grounds , the interior was quote modern with a huge marble atrium and staircase with a fountain The food was an excellent buffet and the restaurant manager and waiting staff were eager to please as were the desk staff Lovely to have breakfast on the terrace , a big choice of food and a nice bar Room big and comfortable

clean hotel the service is good but not at the restaurant the breakfast is not verry good but the rest of the hotel is verry fine and great

the hotel is 3 stars more than 5 stars. the service is very poor (reception, cleanliness etc...)

excelent hotel very freindly and profesionel staff food lovely

Rubbish hotel and horrible country would never ever recommend to anyone

The hotel is tired as is most of Hammamet, such a difference over the last three years and not for the better. Hotel room and cleanliness leaves a lot to be desired. Sink leaked comstantly and bed linen looked like it had been salvaged from the Titanic. This place is two star at best. I would not recommend to someone I dislike. Mike Will

This hotel is definitely not even a 1 Star hotel. Filthy dirty from lobby through corridors and in rooms. An out of scale embarrassment to Tunisia and its tourism. We had to cancel our booking and leave the hotel immediately after we checked in the room. It seems that most of Tunisia hotels are like this one and worst.

Le Royal Hotel in Hammamet is a nice 4 star (not 5) hotel, set on the beach, within a 10 minute walk of the Yasmine marina. The hotel relies on it's original facilities like a nice pool area, but is in need of some small upgrades. Our doors to patio didn't lock and were a little tatty. The air con failed to function properly after 2 days, although I fixed by leaving it off for several hours. The buffet food was ok but much the same each day. The staff were a bit rigid and certainly not 5 star when it came to the extras expected of 5 star. We were half board. I asked to swap one day's dinner for a lunch because it was our wedding anniversary. We were instantly responded to with "it's not possible". Overall though, value for money. Lunches outside hotel were cheap, drinks not expensive, good weather and quiet surroundings for a mid season 4 day break.

Nice hotel needs some maintenance to get back to 5 stars stander food is nice, location is not bad, very friendly staff, nice beach and swimming pool every thing is there but needs some maintenance.

A real 5 star hotel

Clean room and good and quiet location the flood was perfect . We really enjoyed our stay.

Nice Hotel, has its own beach area. Big Swimming pool, good food as well. Not far from Downtown and Rest. or the marina.

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Nice hotel. Rooms were decent and Medina was about 20 mins away walking. Food was decent too. I would say it was more 4 stars than 5 but great value for money.

Upon arrival was made to fill in forms for each adult which took ages. Thereafter was told I must pay £50 a day extra for the children aged 4 even though they were going to use existing bedding. Wasn't given sea view, far from it. Couldn't be bothered complaining at reception as they were always moody and grumpy especially the lady apparently duty manager. Hotel was nice and clean. Gardens were beautifully maintained. Breakfast and dinner was good. Rest of the staff were nice. Location was a half an hours walk to the Madina (Market)

This is an excellent hotel in every respect. It is also very affordable.

I loved the hotel. it opens to the beach. Just make sure when you get a room to be in the blocks close to the beach.

The hotel was absolutely great especially at the price through expedia. The garden and grounds are beautiful and so well kept. The buffet breakfast was a feast in itself. The the acces to the private beach is a simple very pleasant walk past yet another outdoor swimming pool. It was off season so not all the facilities were available but as I said at the price it was a most enjoyable stay and I intend to go back in the new year. The zone is very peaceful. La Boullabaise restuarant just up the road near the marina is a must .Fantastic food and service. Its possible to walk there in 15 minutes and the marina and other restaurants are just around the corner. A really classy experience and for me was worth every penny I paid.

It is a good hotel, good value for money; the breakfast buffet and the dinner buffet are really good; there are several swimming pools well equipped and it has its own beach; sun loungers are always available and you are provided with beach and swimming pool towels. The staff is kind and friendly. The standard room is no luxury but it is good and functional. It is a place that is fine for families, couples or even group of friends, there was a vast variety of guests, of various nationalities. The staff (but everyone in Tunisia really) speaks an incredible number of languages, it is impressive. The only downside is that it is not right in the centre of Yasmine Hammamet (Yasmine is much better than Hammamet itself), so you have to walk at least 20 minutes to get to the buzzing area near the Medina, but if you don't mind that then Le Royal is really a good place to be.

Some member of the staff are very mean,the hotel is over priced, I was there for three days they cleaned the room one time Over all my rating it well be 4 out of ten.

Although this hotel seems attracting, it doesn't offer althat cleanl you expect from a five-star-hotel. The rooms are not that clean and quite small for a big hotel.

Good rooms, good food and large pool. I wish if the staff at the reception are a bit more friendly. A smile won't cost anything.

its ok but the room need to have tea cattle and iron board and complimentry water not every thing you have to pay for

We had a great experience during our weeks stay. The facilities had everything that you need. Staff were exceptionally pleasant and hard working. The beach area could be improved.

Lovely and good

Definately not five star, a three star at most! Clean, pleasant etc The beach was not the cleanest. Hotel in remote area.

Nice hotel, good reception staff, all speak English. Waiters also speak english but others like cleaners etc don't. Beach was okay but swimming wasn't good at all the because coast was full of sea weed.

the private beach was fantastic! our two days at this hotel were very relaxing, and we had a great time. it's pretty far outside of the town, but it's a very short and cheap cab ride into the center. the hotel is beautiful, with clean rooms and a helpful staff. the buffet was even good!