Holiday Inn Express Glasgow Airport by IHG vs Similar Hotels

Rooms described as cozy, although some were noted to be small.

Improvements noted in the quality of the executive room this year compared to past experiences.

Rooms reported as run down and in need of refurbishment.

Several guests mention small rooms, tight corridors and small beds; some positive notes on comfort exist but room size and layout are recurring negatives.

Hotel cleanliness was described as not very clean in some reviews.

Issues mentioned about dust behind the fridge and cleanliness in previous years' experiences.

Negative feedback about bathrooms smelling bad and being dirty.

Multiple reviews explicitly note clean rooms and overall good cleanliness; no systemic cleanliness complaints found.

The location near the airport was frequently praised as ideal.

The location is great for airport access and is well-received by guests.

Conveniently located very close to the airport, appreciated by many guests.

Many guests highlight the very central location near the main train station and good transport links; some note the station area can feel unsafe/rough and parking is limited, slightly reducing the score.

Staff were friendly and accommodating according to multiple guests.

Kristy's service is praised as outstanding; staff is described as friendly and helpful.

Some guests experienced unfriendly service, though there were mentions of helpful staff.

Consistently praised staff (several mentions of friendly/helpful reception staff and a named employee 'Herr Jovan'); one isolated comment about staff reaction during a fire alarm, but overall service sentiment is strongly positive.

Some reviews mentioned dissatisfaction with the breakfast quality.

Food quality praised, with specific mentions of delicious hot food and well-prepared chicken wings.

Issues experienced during food service, affecting overall dining satisfaction.

Breakfast receives mixed feedback: some find selection and price good (children sometimes free), while others report poor organization, late restocking and occasional shortages; bar prices also noted as high.

General satisfaction with amenities, such as breakfast and facilities.

Provision of tea and coffee facilities mentioned, but some amenities were lacking (e.g., stocked beverages).

Basic amenities available but some reports of poor quality.

Mixed mentions: useful services like luggage storage and a bar are noted, but guests missed in-room fridges/minibars and reported limited parking; overall amenities are adequate but not exceptional.

Guests appreciated the value given the proximity to the airport.

Parking fees received negative feedback as being overly expensive.

Many felt the price was too high for the quality of the hotel.

Strong positive consensus on very good price-performance ratio and reasonable pricing for the offer; several reviews explicitly call it excellent value.