Pavillon Winter Luxor

Fabulous position with beautiful gardens

Perfekte Lage unweit des Luxortempels an der Rückseite vom Winter Palace Hotel, gemeinsam genutzter Garten und Pool. Parkartiger , sehr gepflegter Garten mit altem Baumbestand, unbeschreiblich schön. Eine Oase der Ruhe im hektischen Luxor. Nur über die Straße und man ist direkt am Nil. Schönes Restaurant mit Außenterrasse im Garten, vielseitiges Speiseangebot. Teilweise gegen Aufpreis kann man die Einrichtungen des Winter Palace nutzen. Sehr nettes und kompetentes Personal in allen Bereichen. Günstiger Preis für das Gebotene!!!

Eigentlich nichts!!! Der Eingang Richtung Rezeption ist für Ortunkundige schwer zu finden - Unscheinbar, von der Corniche aus gesehen linker Hand des Old Winter.

Hotel was in an excellent location on the main road across from the River Nile, 5 min walk from Luxor Temple. Pool area was lovely as was the beautiful garden. There is a lively shopping area behind the hotel, which the locals use. We found really good bakery & Shwarma there. Staff were all really nice & friendly, special mention to Mohammed on reception & Muhammad in the restaurant who were very helpful. The breakfast in the morning was good & plentiful.

The facilities are a little dated, especially the bathrooms, could do with a makeover. Otherwise liked everything.

Propreté, cadre, personnel, jardin

Me encantó el jardín es precioso un paraíso enorme verde y muy bien cuidado inspira caminar en el sea de día o de noche y es muy seguro. El Hotel es grande la infraestructura es viejo pero se nota que viven dándole mantenimiento y remodelaciones. Las Habitaciones muy limpio preciosas vistas al jardín las mantienen limpias y los pasillos también muy limpios mobiliarios antiguos pero en perfecto cuidado. El Hotel es muy tranquilo y buena seguridad en la Recepción muy agradables y cuenta con dos restaurantes uno formar y uno semi formar, también cuenta con servicio de comida a la habitación y la verdad buena comida muy abundante y súper económica en las mañanas tienen un bufet de desayuno y si vas algún Tours puedes hablar en la Recepción para que por favor te preparen el desayuno para llevar si te vas antes de las 5:30am. Tiene muy buena ubicación del Hotel puedes ir caminando al Templo Luxor y al Templo Karnak.

La única que puedo decir el día de hacer el Check Out, al parecer alguien de limpieza tomó algo del Minibar y el de la Recepción nos preguntó si habíamos bebido algo le respondimos que no, luego más tarde a lo que esperábamos el Taxi que nos llevaría al Aeropuerto en la Recepción el volvió a preguntarnos que si habíamos tomado algo porqué faltaban un par de bebidas lo cuál le respondimos que no, nuevamente porqué no tomamos Alcohol ni tampoco nos gusta tomar nada que contenta Soda y Azúcar sólo nos gusta tomar Agua y el agua siempre cada día colocaban dos de cortesía y nosotros antes de llevar al Hotel, cada día comprábamos para tener extras y le dijimos que en la caja que nos prepararon de desayuno para llevarnos a un Tours que salía a las 4 am nos colocaron dos latas de jugo que contenían soda y azúcar y dos yogurt lo cuál le dijimos que como no, nos gusta nada con azúcar ni soda ni que contenga Alcohol se lo habíamos dejado en la habitación dentro del Minibar.

emplacement, environnement exceptionnel (jardin et piscine)

restaurants au palace avec dress code et trop guindés, à 100m ... Avec les enfants, on a pris le room service les 2 soirées .

Emplacement incroyable au cœur de Louxor et du parc du Winter Palace. Piscine très agréable. Chambres de niveau sofitel, lit très confortable, espace, grand balcon sur le parc. Rien à dire, compte tenu du prix.

We could use classical winter palace

Nothing

Excelente ubicación a pasos de todo. Los jardines: un atractivo por sí mismos. Desayuno correcto, habitación amplia. Piscina bien.

Áreas comunes necesitan remodelación. Falla la decoración. Personal de recepción bastante frío y distante.

Le personnel , le jardin

Plus cher tous les ans

Lo mejor es que puedes comer en los restaurantes del Gran Palace, deliciosa la comida. El desayuno bueno, la ropa de cama y las toallas limpias, te dan pantuflas. Los jardines son hermosos puedes caminar entre ellos.

El check in muy lento, la ducha esta al reves, se salia toda el agua no fue confortable

It’s falling apart! It’s old and in serious need of a renovation. Definitely not a 5 starts, maybe 3, if feeling generous…

Breakfast was poor, room wasn’t great

Prachtige omgeving, goed eten en super vriendelijk personeel

Nvt

Admirable endroit de pleine végétation très bien entretenu et au calme reposant Immense piscine Personnel hyper accueillant sympa et à disposition Très belle chambre spacieuse avec très bonne literie Restaurant 1866 carte excellente Petit déjeuner sur terrasse hyper varié et énormément de choix Prix raisonnable

Pavillion winter shares grounds with Winter Palace. Fantastic pool.

The rooms are pretty dingy. The reception staff was rude and unhelpful.

Son emplacement en face de l’arrivée, des bateaux est à quelques mètres du souk et du temple de Louxor est super Le jardin et la piscine sont très agréables, l’environnement est reposant après une journée de visite

Rien

The hotel, the staff and its garden shared with the old Winter palace are absolutely great. It has been always a pleasure to stay in this hotel, year after year. I will truly miss it! Especially, the lovely staff.

Nothing to report! Everything was good!

Great location, room was great with a small balcony. Nice staff and good food.

Much more expensive than we had been paying.

Nous avons tout apprécié de cet hôtel ! Le charme, le calme, la localisation, le jardin botanique incroyablement bien entretenu, la piscine extrêmement ressourçante, à l’abris de toute l’agitation de la ville ! C’est sans doute le plus belle endroit où nous avons séjourné en Égypte !

RAS

Tout

Tout fonctionne bien, et l'environnement avec un immense jardin est magnifique, ainsi que la piscine. L'hôtel doit fermer pour presque 8 mois pour travaux et sera repris d'Accor ainsi que le Winter Palace par Mandarin Hotels.

Le jardin fabuleux, la belle piscine chauffée

Plutôt calme car chambre sur jardin (tout en étant au centre ville). Très beau jardin. Goodies / produits à dispo dans la chambre de qualité.

Tout, l'emplacement, le calme, le jardin, le cachet historique, la piscine, le room service

Rien

We started our stay at the Pavilion wing of the Sofitel Winter Palace three days ago as a family of three. The problems started on arrival and compounded throughout our stay. We are checking out tomorrow after a frustrating stay. I am not a picky traveler but the issues are unacceptable. The air conditioning in our room was insufficient. While we were here temperatures exceed 35 degrees Celsius daily. We called to have it addressed. The plumbing was remarkably slow. After flushing, the cistern took approximately ten minutes to refill before the toilet could be used again. For a family of three sharing a bathroom, this created an awkward and frankly unacceptable situation for any hotel, let alone one carrying the Sofitel name. The laundry service ruined a pair of my trousers. They were returned with what appeared to be bleach marks or color transfer from another item. They claimed the marks were there until I showed them the photo of me wearing the trousers blemish free the previous day. There was no shower curtain in the bathroom. A minor point in isolation, but part of a pattern. To be fair, the rooms are generously sized, the balcony is pleasant, the location is excellent with Luxor Temple a five-minute walk away, and the swimming pool is a welcome refuge from the heat. But these positives do not make up for basic failures. These are not minor shortcomings. Perhaps we were unlucky. But is that a gamble you want to take during your vacation?

地理環境很好，很熱鬧。 飯店整體和環境真的很棒，特別喜歡在陽台曬太陽，而且從陽台看出去的風景是真的很漂亮。

清潔人員沒有打掃的很乾淨，東西也都沒有擺好

Buiten ontbijten aan de prachtige tuin

Hadden in jullie exclusieve restaurant 1886 een reservering voor de 2e shift gekregen ( verjaardag ). Er was nog een grote groep van de 1e shift en verder waren we alleen. De groep ging weg en alles om ons heen werd ‘ opgeruimd ‘ ; tafels verschoven etc etc . En alles opnieuw ingedekt . Dit was zo’n teleurstelling . Ook gemeld bij de ‘ hoofd ‘ ober. Ze begrijpen het gewoon niet .

Las instalaciones, los jardines, la ubicación

Reservamos una habitación para 3 personas, la tercera cama no era cómoda, fue el único punto negativo

Breakfast was great especially the Omelette/Crepe station! Very nice pool, quiet and very relaxing. Spacious room, balcony overlooking the garden. Friendly staff, always happy to help.

nothing

Très proche du temple de Louxor, de la corniche donc on peut se déplacer à pied. Le gros plus est de pouvoir profiter de la piscine du Winter Palace qui est très agréable (surtout au retour des excursions), et son superbe jardin.

RAS

Le site fabuleux, le professionnalisme du personnel et sa très grande gentillesse. La piscine et son pool bar.

Baignoire...un peu désuet, un établissement de cette catégorie mérite d'avoir des douches😉

Tout

Zalige ontbijtruimte, zalige rust binnen het drukke luxor, zalig zwembad

Location, green park, beautiful historic building nearby

Rooms and building: max 3 star hotel No open restaurants during lunch time

Fab location , pool area great and staff very friendly.

It was a little tired but it’s been recently sold so I understand why that was the case . I believe it closes in March 2027 for a refurb by new owners mandarin oriental . Room was spotless crisp white sheets and a lovely balcony area with sofa .

Giardino favoloso

Camere vecchie e malcurate

Although situated in a beautiful garden, the Pavillon Winter is showing signs of age. The rooms and corridors look rather tired and in need of a refurb. The buffet breakfast was adequate but, on the only day we were there, the atmosphere was somewhat spoilt by members of staff shouting to each other from one end of the restaurant to the other. Unfortunately, it doesn't compare with the Steigenberger Nile Palace.

Stayed here in January 2026 and was very impressed with the hotel, the gardens and the staff. The rooms in the Winter Pavillon are good quality with nice large balconies. Breakfast was plentiful. I look forward to staying again depending on the future plans for the hotel. Thanks to all the team at the Pavillon, they are great.

Personnel au top. Emplacement superbe et jardin et piscine incroyable

Ras

Il giardino meraviglioso

Il bagno comodo conill bidè cosa rara in questo paese però un po datato ha bisogno di una ristrutturazione per essere al livello di tutto il resto

Le magnifique jardin et la piscine sont vraiment un grand plus de cet hôtel. Le petit déjeuner est bon et varié.

L'hôtel est vieillissant, les agents de ménage font ce qu'ils peuvent, mais la vétusté des moquettes et des équipements rend la tâche presque impossible.

- l'emplacement de l'hôtel au coeur du magnifique jardin - le confort et l'espace de la chambre - le calme - l'accès facile à la piscine

Le personnel à l'accueil n'est pas au niveau, tout juste aimable et incapable de renseigner correctement (ex. distance et prix d'un taxi pour se rendre à l'aéroport)

L'emplacement de l'hôtel est idéal, sur la corniche du Nil. A 500 mètres du temple de Louxor que l'on peut faire à pied. Le personnel était serviable, le petit déjeuner (dans les jardins, très agréables) était copieux. Si nous retournons à Louxor nous choisirons à nouveau cet hôtel !

Rien

Hotel stupendo con un'oasi naturale in mezzo al caos di Luxor. È l'Unico posto dove vale la pena soggiornare sia per la location antica e ospitale che per la posizione (accanto al tempio di luxor e di fronte al porto)...non usciresti mai da lì...piscina e servizi ottimi. Prezzi corretti per il tipo di ambiente. Consiglio di visitare i bar e i ristoranti del Winter...

I materassi più duri che abbiamo mai trovato..a poco è servito il Topper che ci hanno immediatamente fornito per il resto tutto favoloso

Tout est parfait, l’emplacement, les jardins magnifiques, la piscine calme et le personnel très sympathique.

Tout! Exceptionnel en tout point. La chambre avec balcon sur une oasis de paix luxuriante et entretenue avec soin. La terrasse extérieure petit déjeuner incroyable. La piscîne exceptionnelle avec vestiaires. Le restaurant de la piscine. L'accès au nil et aux quais des bateaux à 2mn à pied. Le personnel incroyable de gentillesse, merci notamment au personnel de chambre qui avait toujours une petite attention et au personnel du pool restaurant dont malheureusement je ne me souviens pas de tous les prénoms. Un havre de paix, de luxe et de bonne éducation après les visites sportives et ́les sollicitations incessantes des locaux !

Le petit déjeuner pas très varié

Loved the pool. The staff at all locations were excellent. Lovely terrace. Great stay. Thank you

We loved everything

Excellente situation,chambre très agréable, magnifique jardin et un personnel sympathique et souriant

All are very good.

These was a hundred meters path from the gate to the reception desk but it was not difficult for us walk through.

-L emplacement sur la corniche a 200m du temple de louxor -Le magnifique jardin

Le verre de vin a 615 EP soit plus de 10 euros c est abusif surtout qu aucun restaurant sur la corniche ne sert de vin sauf dans les hotels

Großartiger Park,

Essensoptionen (3 Restaurants) etwas eingeschränkt, teilweise sehr formal (Jacket und Krawatte), ziemlich teuer.

the beautiful tranquil gardens. Excellent buffet breakfasts. Location.

We liked everything.

great location, outside pool and gardens really good.

nothing all good

Tolles, geschichtsträchtiges Haupthaus, dass keine Wünsche offen lässt! Ideal gelegen und mit herrlicher Gartenanlage und großem Pool. Nebenhaus sehr in die Jahre gekommen, wird aber in den nächsten Monaten renoviert.

This hotel could be amazing but has been neglected. The gardens and property overall is beautiful. As for my room it should have 0 stars. First the floor tiles under the worn down carpet move, bend and flex as you walk and my suitcase had to be carried as the carpet is so loose, all the way down the hallway from the elevator. Second the shower is tiny and weirdly designed. I’m small and barely could shower without the curtains being struck to me. On top of that the shower ran scolding hot to freezing cold as never maintained a consistent temperature. Third the noise from the adjoining room was like there were sharing my room. The service was mediocre as was the food. For example the buffet was definitely not worth the price. The grill portion of it was great but the rest was bland, overcooked and minimal. Plus the manager was so happy to state my juices were his gift but he still charged me for them. My advice if the upgrades happen stay here, if not, don’t waste the money.

Sauberkeit, Freundlichkeit + Hilfsbereitschaft des Personals, Pool, warme Wassertemperatur, Lage (vor dem Nil/Promenade), leckeres Essen, grosse Auswahl des Frühstücksbuffet, gepflegter Garten, Tiere im Garten,

Nichts :)

L’hôtel fait partie du complexe Sofitel, le jardin commun est super grand et offre un coin de repos en dehors du bruit ambiant. Le temple de Luxor est proche à pied, Karmach n’est pas loin en voiture ai ainsi que la vallée des rois, reines, nobles. La chambre était très confortable. Le petit dej était super bon. Le barbecue au soir l’était aussi mais trop cher pour l’Egypte.

L'edificio storico ed il parco stupendi

La cena all'aperto a buffet

L'emplacement était parfait, un jardin et piscine splendides et le personnel adorable et professionnel

Location is perfect, peaceful and nice. Swimming pool and pool bar. Nice breakfast. Lovely staff.

Issues with the door, and rooms could use a revamp, but nothing major. Not a 4-5 star by european standards but very comfortable and if I come back to Luxor I will stay here again

Il Winter Palace ed il Pavillion con i suoi giardini, i suoi ambienti non sono solo un hotel, ma un portale temporale in un'oasi egizia senza tempo e il Pavillion ci ha accolti con un'esperienza intima. Atmosfera magica, sospesa tra mito e relax, un'oasi silenziosa rispetto al caos vibrante di Luxor. Grazie a tutto il personale, ma soprattutto a Essa Sady, manager del bar del Winter Palace, luogo iconico con atmosfera d'altri tempi. Arrivederci a presto

A good place to stay as you get all the facilities of the Winter Palace but at a lesser rate. Food was excellent, pool was very nice after tours, staff were so helpful and friendly, there's no reason not to stay here if in Luxor. Just go for the breakfast, one of the best we've had anywhere.

Communal areas a bit dated but it made no difference.

We stayed in the Pavilion building. All rooms face in the garden. Our room wasn't particular very quiet. Very nice staff. Excellent amenities. We were able to eat breakfast out outside in the morning

Nice rooms The pool Nice garden Nice location Good staff

Price of the buffet 60$ for a very poor buffet .. over priced ! Poor choice of intl channels on TV

We loved our stay. The property shares facilities with Sofitel Winter Palace, so you’re welcomed by lush gardens and even flamingos roaming around. The location couldn’t be more perfect, Luxor Temple is literally across the road (highly recommend visiting at night when it’s beautifully lit). You can also walk to the Luxor Souk for bargain souvenirs, and just opposite the main road there are plenty of great restaurants for evening strolls. The rooms are classy and comfortable, true to a 5‑star experience. Most of all, thank you to the wonderful staff who made our stay so memorable.

The check in counter could take more time during busy period.

I couldn't decide between 4 and 5 stars so here's why it could be 5 and then why 4 5* : -has flamingoes wandering around the gardens! How could that not merit five full stars? - the gardens - so peaceful and relaxing - a haven from the noise and dust outside - the staff - friendly and impeccable service - the location - right next to Luxor Temple and the Corniche - the history - faded grandeur - how romantic. Pretend you are starring in Death on the Nile 4* : - faded grandeur = flaky paintwork, aging furniture, everything needs a bit of a jetwash and/or lick of paint - breakfast - fine but not lavish (although they did make me falafel on request so that should be a 5* really!) - noise from the traffic outside - family hotel so children making noise inside (bit unfair to mark down for that!) - pool - needs a bit of a clean as well -bathroom - others have posted photos already but what on earth is going on with the position of the shower screen? -plugs - you need an adapter and they are very weirdly situated in inconvenient places - price point - I paid pretty much the same as for other Luxor hotels of a far higher overall standard ... but without the gardens. For you to decide which you value more. I did love the atmosphere here and would recommend it overall. It's due a refurb that's all.

Le fait de pouvoir profiter des mêmes prestations que le Sofitel Winter Palace (jardin qui est juste splendide , la piscine …..) L emplacement en face de la vallée des rois et juste à côté du temple de Louxor Le personnel aux p’tits soins Bref c est la 2eme fois que nous venons et toujours aussi conquise

Un bémol sur le p’tit déjeuner qui a malheureusement baissé en qualité

The reception staff in the Pavilion section are very inattentive, and I don’t think they are friendly at all. I especially cannot say many positive things about the female employee named Alaa. The pool staff are extremely friendly. The restaurant staff in the old part of the hotel are also very polite. We stayed in the Pavilion section, and I can say that the room is incredibly old. The bathroom overflows with water, and the hair dryer looks like it’s from ancient Egypt. If you are planning to visit and you have long hair, I definitely recommend bringing your own hair dryer. The rooms are truly very old, so don’t expect a high level of comfort. After finishing your sightseeing in the morning, the pool area is very pleasant in the afternoon — it’s quiet and peaceful, and you can read your book, eat, and drink something. The hotel garden is very enjoyable and is cleaned daily by the staff. Overall, I believe the reception staff (Pavilion section) harm the reputation of the Sofitel brand.

Beautiful gardens and right on the lovely Corniche.

We stayed at the Sofitel Winter Palace Luxor during our holiday in Egypt. Having read the reviews on Tripadvisor, we booked rooms at the Winter Pavillion. We'd booked two rooms and as I am a Diamond ALL member, one of the rooms was upgraded to a suite. The location of the hotel on the bank of the river is quite convenient. There are plenty of travel agents and a bank to exchange money to the left of the hotel. Across the hotel, along the promenade are a variety of restaurants (surprisingly, a few restaurants have the exact same menu leading us to think that there is perhaps a central kitchen) as well as the requisite overpriced with questionable quality souvenir shops. On the right of the hotel is a market area about 5 minutes away. There is McDonalds and some more restaurants as well as shopping (including gold pendants) and small convenience stores where the prices are unmarked on the products and depend on the shopkeeper's assessment of your ability to pay. If you want to pick up some local beers, there is a store in the market. Note that you will be accompanied and offered multiple services every single step of your walk but while it does not get aggressive, it is extremely persistent and annoying. The hotel itself has two sections, the original building and the Winter Pavillion. The original building is worth a visit for the atmosphere but not where I'd stay. The Winter Pavillion is a bit more modern and I emphasize a bit. The grounds of the hotel are lovely to walk through and we saw flamingos. The rooms in the Winter Pavillion are decently sized but old. The TVs are small and are the very old LCD type. The bathrooms are average. Fortunately, there is a bidet. The shower area is extremely old fashioned. The bathtub has been repurposed into a shower area with absolutely no paneling on the side. The result, every shower leads to a pool of water outside the tub, which is a huge safety hazard due to the risk of slipping on the tiles. We had the housekeeping staff install shower curtains in both the bathrooms. The rooms again due to their age, do not have multi plug sockets and you will need to request an adaptor using the show and tell method. The rooms also do not have heating, and the air conditioning controls are a placebo in that they are controlled centrally. In December, it means either switching off the air condition and getting stuffy or double blankets. The staff offered a heater but looking at the age of the hotel and the equipment, we did not feel it would be a safe option. We had breakfast every day at the restaurant next to the Winter Pavillion. The variety was average, but the quality was very mediocre. For instance, a decaf latte was hot milk with two sachets of Nescafe decaf powder. The preserves, the bread selection etc were very average in type and quality. The fresh fruits and hummus were great though. There was a live egg/waffle/crepe station and the omelets were decent, however the hygiene was a bit suspect. Whenever the staff left the station, the birds would make a feast of the condiments as very often the staff forgot to cover them. What makes this hotel not worthy of the Sofitel brand name is the dismal quality of the service. The front desk staff are perpetually disinterested and or they do not follow simple questions. It took us forever to check out as the desk staff were unable to operate the credit card machine correctly. The worst service was at the restaurant where we had breakfast every morning. With the exception of the gentleman at the egg station and the one who served coffee, every single staff member had a perpetually sullen look and were extremely curt while speaking. This made for a rather irritating start of the day. They did brighten up considerably to specific nationalities. In summary, average rooms, good location, terrible service but with the extremely limited options of global hotels in Luxor, we didn't have too many options.