Hampton Inn & Suites Denton

Booking.com changed the date I set, charged me and would not allow me to change or get a refund.

BREAKFAST WAS HORRIBLE

THE BREAKFAST CHOICES

Clean friendly

Location and price

Supposed to have been 2 queens size beds but it looked like fulls. The pool area smells like natural gas. I reported it to the desk guy but he didn’t seem concerned.

Cafe à disposition. Accueil, piscine, emplacement.

Baignoire usagée.

Great stay and friendly staff

The location is why we booked this hotel. Easy on and off the interstate and restaurants close by.

None of the USB outlets worked.

It was ok

It had a strong order of ether like starting fluid in the elevator and hallways

Everything was great! As soon as we walked in the clean smell hit us and I love that. Our room was clean and very comfortable.

I know the property allows pets, but a dog barking at 8:15am woke me up and barked nonstop for about 30 minutes.

Breakfast is complimentary, The food was warm, the toaster wasnt very good.

Everything was just fine

I do not like the bathroom doors. They were on rollers and leave a huge gap around the door. It felt awkward going to the bathroom/showering as a father with teenage daughters, and vise versa.

I had a great stay at this hotel with my family. The hotel is very beautiful, clean, and well maintained. The staff was very friendly and welcoming throughout our stay.

Near the fwy, close to many restaurants

Very clean, comfortable, and the staff was kind and helpful.

Only negative was that the front lights were bright and there was only a pull down shade so a lot of light still came through on the sides. I woke up in the middle of the night and wasn’t sure if it was morning or not bc of the light.

Very clean, great breakfast area, pool area clean and private

The check in person was very rude and did not want to y my room to 2nd floor where all my family was staying. The whole floor was vacant but stayed rooms were assigned. I asked her again to reassign my room to 2nd floor with my family. She then demanded a $50 security deposit even though the room was paid in advance then demanded an ID which was not asked of the two guests checking in ahead of me. I spoke with a supervisor who I apologized for her rude behaving explained that the had been told to reassign rooms when requested and available with no problem. Otherwise my rating would have been higher.

Very new, clean

Very nice rooms

Dog charge is high

Breakfast and staff were great.

Soap, lotion could have been better

Breakfast was very good. Front desk staff and kitchen staff were very good. Room was clean and up to date. Grounds well kept.

The shower water valve was loose and came off.

The personnel were great. Both shifts were very polite and helped us to the best of their ability.

The door to our room stuck, to the point that if you wanted to get in, you had to kick the door to get it open. We found trash on the floor in the corner of the bathroom, looked like a used tissue.

It was fine. Not great not awful

We couldn't get our room cleaned. We had our dog but took him every time we left the room

Everything was clean and the staff was nice. They did give us a late check out until 12. Rooms were large and slept 6 comfortably

They did not have breakfast. We got there at 930 and there was only apples oranges and bananas. The time stated until 10. Only complaint was not having breakfast only because of our kids.

Clean friendly staff

Everything was great

It near some restaurants and close to the downtown area

Easy to find. Clean.

Bed was uncomfortable.

Clean, comfortable bed

A bit pricey

EVERYTHING!!! Location was great, room was nice…clean, comfortable and the size was amazing. Check in was great, staff was nice and welcoming!!! I will definitely book here again!!

Good breakfast, nice rooms.

Ease of booking

Everything was good

Location

Saggy beds, lumpy pillows, dim lighting, unhelpful staff

The staff the cleanliness and convenience

Could hear the people over us

There was a mix up with the reservation but the manager spent a great deal of time and effort getting it right. She was extremely helpful, professional and friendly!

Did not eat there.

No complaints.

Breakfast was good. Room was comfortable. A few items need addressed, maintenance. Located off a service riad, a bit hard to get too, construction. Front desk was professional.

Noise of 2nd floor toilet flush came down wall in the room we stayed in. Shower fasset needs fixed. Bathroom a bit small

The staff put us in a room that had never been cleaned from who ever stayed there before

Clean room

Dog Friendly and clean. Breakfast was very good. Hot food. Clean tables. Dog areas on both sides of the hotel. And the areas were picked u!

The room needs a ceiling light. The room even with all the lamps was kinda dark. The room set up mad it difficult to watch tv with the couch against the wall. We had to move it from the wall to in front of the tv.ha.

Needs cushier blankets on the bed. Comforters are a plus. Flat sheets for blankets, not so much.

No cushy enough bedding. Very cold and flat.

The staff

The smell, the layout of the room, the uncomfortable beds, the way you can hear every little thing in the hallways and rooms next to you….

It was close to UNT campus while visiting my daughter.

My stay there has always been good, but this time, there was blood or something on the sheets making me wonder if they had been cleaned and the toilet seat was broken causing it to pinch my skin every time I sat down on it.

Good room - convenient to the freeway.

breakfast stopped abruptly at 9am. Lots of snow in the car park was pretty icy.

I like the fact that they actually had hot water, but that’s about it.

After we left the hotel, we had a $250 charge hit our card when we called the hotel to ask what happened they tried to say that we smoked in our room neither me or my husband is a smoker. The woman hung up on me. I proceeded to call back and she hung up on me again. When I asked to speak with a manager, she told me there wasn’t one and then repeated to hang up on me. I would never recommend this hotel to anyone nor will we ever be staying there again.

Good size room, easy to find and park. Good restaurants nearby. Good digital room temperature control

Very noisy pipes from rooms above run through my walls and woke me up "flushing". No central light switch to turn all the separate lights off. Breakfast finished at 9am prompt. Could have been a little later - 9:30?

Nice property very clean

Our second night. Had to listen to barking dog half the night. Our stay was fine before that

Everything was fine.

Very good

Breakfast was great! Rooms always so clean and comfortable.

The bathroom stools are too low!

It was very clean

I didn’t like that the fridge in my room wasn’t on. I put frozen food in there and early morning i realized it was off. But the rest was really great and comfy.

Freezer was off

Very clean and just off the freeway

Wondering if the area is bad or they get many shady customers- there was a $50 refundable deposit against possible room damage. Room amenities are bolted to wall. Front desk efficient but not friendly. In general I found atmosphere of hotel off-putting. I just needed a place to sleep on a road trip and it worked for that but, nothing to make me want to return or recommend.

Location

Breakfast was good. I was only sleeping there as I was gone all day.

The noise from outside. I am a very little sleeper so I requested that my room was away from noise but unfortunately it was the side that noise come through.

Beautiful and very clean

Elevator made scary sounds

We arrived after 10 pm. The outside area was well lit. The lobby was attractive, the elevator was close and arrived quickly the room was very attractive and perfectly clean.

I have no complaint.

Very clean

You don’t sell water bottles!!!!

Room was spacious

Only one elevator

The hotel was beautiful and very clean. We really enjoyed our stay there. I would stay again if I had to be in the Denton area.

Nothing at all

It was clean and easy to navigate.

I brought my dog with me, and the $75 pet fee was excessive for an 11-pound dog for one night

Very conveniently located just off 35. Very clean. Large comfortable room. Perfect for my overnight stay. Very safe

Breakfast was the usual boring self serve - but good enough for the price.

Overall a good experience. Pretty clean, minus in some spots. The chair definitely does not get vacuumed regularly. I also hurt my foot on a huge staple stick out of the chair. The beds were super clean and comfy. No bugs. The breakfast buffet was excellent! The Texas shaped waffle maker is a nice touch. Would stay again.

Great set up, love the decor

Room took a while to get cold, felt very humid, the water pressure from the shower head could have been a bit stronger.