Sandals Grande St Lucian Spa and Beach All Inclusive Resort Adults Only

Great trip to Sandals. Neville the Devil was very entertaining and funny, willing to help. We also enjoyed having Herta as our waitress. She was everywhere we went!!

My husband and I just got back from The Sandals Grande! It was spectacular. The customer service from our butlers, Wendy, Madonna, and Messiah, was spot on! They were kind and attended to everything we needed. They even had some fun surprises like decorating our room for our anniversary and made it very memorable. I would recommend this resort if you are looking for a fun, relazing trip that is set in some gorgeous scenery!

We stayed at the Grande for two weeks in March this year - we had a wonderful time - felt very welcome and looked after so well. Will be going back next year - fingers crossed.

Beautiful complex - lovely people - you will be made to feel so welcome.

Our honeymoon at Sandals Grande St. Lucian was, without question, the most exceptional vacation experience we’ve ever had. We’ve stayed at multiple Beaches and Sandals properties over the years—always with butler service—but this trip set an entirely new standard. From the moment we arrived, everything felt elevated, thoughtful, and deeply personal. The daily touches, honeymoon surprises, and care put into every detail made the entire stay feel incredibly special. It never once felt routine—every moment felt intentional. What truly made this experience unforgettable was the butler team. Kyle, Karen, and Glenda were absolutely phenomenal. Their warmth, attentiveness, and genuine care went far beyond anything we’ve experienced before. They took the time to learn our preferences and tailored each day around what we enjoyed, making everything feel seamless and personalized. Their kindness meant even more when my wife became sick shortly after our wedding. They went completely above and beyond—bringing her soup, checking in regularly, and making sure she was comfortable and taken care of. In what could have been a stressful situation, they made us feel completely supported. That level of care is something we will never forget. The dining experience across the resort was also exceptional. Every restaurant offered something unique while maintaining a consistently high standard. Meals were perfectly timed—never rushed, never delayed—and the service was attentive and polished throughout. Whether it was a relaxed lunch or a more refined dinner, every experience felt seamless and elevated. What stood out most about this resort is how personal everything feels. The service isn’t just high-end—it’s genuine, thoughtful, and rooted in making your stay truly unforgettable. We would recommend Sandals Grande St. Lucian to anyone, especially for a honeymoon or special occasion. And if you have the opportunity, we cannot recommend the butler team—Kyle, Karen, and Glenda—enough. We will absolutely be back.

Went for our honeymoon and ended up having the best and most memorable trip together so far! The setting of the resort was picturesque and perfectly set up for us to have a great time. The entertainment staff was out of this world and were a huge part of why we enjoyed our trip. Lady lemonade, Nevil the devil, Cassian, Deasia, Mocha and Leana. The bartenders were awesome and were extremely fun to interact with throughout the week, can’t remember all the names but we enjoyed Lucie, Novon, and Randy. We went for massages and had a great experience doing it on the beach, definitely recommend Camisha and Janelle as they were also awesome. Definitely check out Bombay, best restaurant we went to, had to go a second time. We made such great friends on the trip, recommend the sunset party cruise if you can since that’s where we met most of our group. Can’t wait to go back!

We had a fantastic stay at Sandals Grande St. Lucian! What truly made it special was the people. I'll start with the fabulous staff: DEASIA led the entertainment and brought incredible energy every day and night. There was always something fun happening at the pool or in the evenings because of her. NOVON, one of the bartenders, was so warm and kind and made every interaction feel personal. And Gemma, the piano man, created one of our favorite moments of the trip by playing our wedding song, along with so many other great songs. We also found ourselves making new friends every day; our group grew and grew. With a nice personal touch, Deasia named a drink after us and Novon served it throughout the beach party! The staff knows how to make you feel special and welcomed. It felt like each day pulled us deeper into this vortex of fun that you never want to escape. Every night turned into something memorable, and every day somehow topped the last. The resort itself is beautiful, and we loved how easy it was to go between the beach and pool. The trip from the airport to the resort (and back) was the biggest complaint we had. I recommend booking the ferry both ways to and from the airport. Definitely recommend the sunset cruise and the couples massage as well!

Such a great time and an amazing staff which helped make the experience even more enjoyable!

Our experience at the Grande St. Lucian was beyond excellent! We stayed in an over the water bungalow with butler service. Wendy, Messyah, and Madonna made every day top notch to perfection. The service was impeccable - from the early morning food and late night champagne service, to the flower petal walkway to the outdoor tub, to the beach/pool set ups, and to the VIP walks to dinner and our excursions. They made it hard to leave because they made us feel like family.

Our Stay at Sandals Grande St. Lucian was an awesome experience. The service level was second to none and reflects the friendliness and work ethic of the people of St. Lucia. One experience that stands out was my first scuba dive. Kermit was my PADI scuba dive instructor and I want to thank him and give my highest recommendation. Kermit is very knowledgeable not only scuba but in how to teach scuba as well. Kermit was very kind, patient, yet persistent in getting me ready for my first dive. During the dive, he was my guardian angel and made the effort to ensure I saw the best of the marine life off the coral reef while further fine tuning my techniques. I can see why Kermit is rated #1 in the entire Caribbean and is highly regarded and liked by the other dive instructors (many who he taught). Thanks again to Kermit and the many other hard working professionals at Sandals Grande St. Lucian. Paul

We've been to several Sandals resorts, yet St. Lucia Grand stood out mainly because of the kind, caring and compassionate workers. So many did an outstanding job and I hope we have remembered all of them: Cijay (server at Gordons on Tuesday 3/10 and 3/17) – professional, courteous, made you want to return and request him as a waiter Nataliea (French restaurant manager Thursday 3/12 )– courteous, made sure our needs were taken care of, friendly, fun Kate (Club Sandals St. Lucia) – on day 8 of our trip, Kate recalled us from the first day, provided great service ( we needed a few things in our room), another friendly face from ST., Lucia Sharlene (manager at Kelly’s Dockside Wednesday 3/11) – Formerly from Grand now at Halycon, said to say hi to her friends at The Grand, made us feel welcome and valued Kermit and crew – best snorkel trip from Sandals ever! They showed their concern for our safety, provided crew in the water to show interesting marine life, were genuinely fun and enjoyable Troyane (3/14 Pizza man) – we asked for a special pizza and Troyane not only made the pizza perfectly, but he hand delivered to us with an extremely positive attitude! Fay (3/5-3/19) – a sweet delight every time we saw her delivering beverages by the pool in the afternoon or morning coffee at Toscanini’s, the Italian breakfast spot Lydia (3/18) – a competent, no-nonsense manager of Toscanini’s, the Italian restaurant for breakfast. Lydia has a team that works together to provide a pleasant and friendly breakfast for guest. Absolutely delightful! Victuy Arthis(?), chef of the ‘Barefoot’ restaurant so delightful. He shared a recipe with me and gave me a few cooking tips as well. This was my favorite restaurant at St. Lucia (and actually of all the restaurants we’ve been to at Sandals). The food was delicious and spiced perfectly and of course you can’t beat the scenery! Denzel of Loyalty and Travel – Denzel was competent and friendly. He provided the information we needed t make our decision and even tried to assist with any technical questions we encountered _ There was one person that stood out from all the rest (but not in a pleasant way but exactly the opposite): The female employee from Loyalty and Travel – she was curt and actually unfriendly, not provide a friendly environment (definitely doesn’t incent one to re-up for another vacation at Sandals). Rather we made sure to return when another, much friendlier employee could help us

We and 6 friends are just home from a wonderful vacation at the Sandals Grande St. Lucia. We spent 2 weeks, friends a week/10 days. The setting, food, rooms, staff, views, entertainment, etc. etc. were spectacular. We were pleased to find 4 new pickleball courts which we all used often. We appreciated the pickleball pro, Norman who made it that much more fun. Our first week was in a swim out room, loved it. The 2nd was the rondoval with butlers. We are giving a shout out to our 3 amazing butlers - Clyns, Bailey and Shanne. Thanks to them for their attentive and very friendly service.

At Top Notch resort. Beautiful, pristine beach, crystal clear water, amazing rooms, fine dining at restaurants and the staff who made it all come together beautifully.

My stay at Sandals Grande St. Lucia, in an overwater bungalow, was nothing short of incredible an absolute dream from start to finish. The bungalow itself was spacious, beautifully designed, and perfectly positioned. I especially loved being in the first bungalow, where the water is not as deep. For someone who isn’t the strongest swimmer, this made getting in and out of the water feel safe, comfortable, and truly enjoyable. Every morning, we were greeted with the most breathtaking sunrise right from our bed. Watching the sun rise over the water was peaceful, surreal, and honestly one of the most beautiful parts of the entire trip. The food was Exceptional. Exactly what you expect from Sandals. Elevated, flavorful, and consistently on point from breakfast to dinner, every meal was delicious, well-prepared, and memorable. A very special recognition goes to the dive team—especially Ron. Their patience, professionalism, and attention to safety were unmatched. As a fairly new diver, I truly appreciated having a private instructor who guided me every step of the way, giving underwater cues and helping me build confidence. It felt less like a lesson and more like a personalized, luxury diving experience. Let’s talk about the Playmakers team—because they were EVERYTHING. Cassius, Davia, and Deasia brought energy, creativity, and excitement every single day. The games and activities were fresh, engaging, and thoughtfully designed. They truly know how to create an atmosphere that keeps guests entertained and connected. Our butler team Keicher, Luther, and I forgot the third persons name were phenomenal. While Sandals uses a three butler rotation, we primarily interacted with two daily due to scheduling. That said, the service we received was top-tier, personalized, and beyond attentive. And I have to say Keicha was my person. It felt like she was telepathic! As a true foodie, she made sure I had fresh fruits to start and end my day, while also anticipating every little detail. My husband loves whiskey, and his selections were always fully stocked. As for me, my champagne was always ready, and after dinner, we’d return to a perfectly prepared bath, creating the ultimate wind-down experience. That level of thoughtfulness was unmatched. Housekeeping and room service were equally impressive. Our room was always fully stocked towels, toiletries, drinks—everything replenished seamlessly without us even asking. A heartfelt thank you to Ima, the butler manager, who leads an incredible team. The coordination, attention to detail, and level of care across the staff were simply outstanding. We were celebrating my husband’s birthday, and the team went above and beyond. From the moment we arrived, the day was thoughtfully planned with surprises and special touches that made it unforgettable. I came in with a simple idea, and they turned it into something far greater than I imagined. It honestly felt like a full luxury production and we are forever grateful. And because of how amazing this experience was… we’re already planning to return for my birthday. After what they did for him, I expect nothing less than next-level magic for me! We’ve visited several Sandals resorts, and while Sandals Negril has always been our favorite, I can confidently say that Sandals Grande St. Lucia is now tied for first place. The difference truly lies in the people the team here made this experience unforgettable. Pro Tip: The drive from the airport to the resort is quite long, as it’s on the opposite side of the island. I highly recommend booking a helicopter transfer (about 15 minutes) or a speedboat transfer. It is absolutely worth it to skip the lengthy drive and start your vacation stress-free. Special shout out also to Sue Ann one of the managers who made sure we were all set for checkout as well as Lisa the Bayside restaurant manager who assisted us when we dined there, there was also a young man at Gordons who was awesome (can't remember his name but It begun with V). Shout out to all the entire team that showed up on my husband's birthday to make that memorable poolside celebration for him and the other guests who were celebrating their birthday! Overall: Beautiful grounds. Exceptional service. Amazing food. Unmatched experiences. This is truly a five-star, luxury Caribbean escape. I would highly recommend Sandals Grande St. Lucia—especially the overwater bungalows—to anyone looking for a once-in-a-lifetime getaway.

My husband, William, and I stayed at Sandals Grande in St. Lucia from March 11-19, 2026. This was our second visit to this particular resort, and our third visit to a Sandals. Overall, this resort is absolutely beautiful. However, the real treat there is how the people who work there make you feel. Everyone, and I mean everyone, bends over backwards to help out, accommodate, show care and compassion, and fulfill the every whim, or need, of the clientele. Of course, there are too many to name specifically, but here are some that really deserve praise and accolades: Generally, the water sports crew were extremely friendly and helpful. Jonas and Temesha cleaned the pool outside of our swim up accommodations. It's not easy to keep up with all the things that can land in a pool, but they did an amazing job. The housekeepers who took care of our room were Anna and Cecelia. Not only did they make sure the porch was kept clean, but they added special touches to the room by creating "sculptures" out of the towels + flower petals to decorate the bed. Dina and Lisa, (in culinary), & Larry and Raul (managers) bent over backwards to help me with my specific dietary needs on a daily basis. They went above and beyond. Yasmine (hostess at Gordon's), Avernel Altenor (waitress at Gordon's) were both very helpful and made sure that I had food that jived with my dietary needs. Finally, Toscannini's was our favorite restaurant. Everyone there was as sweet as could be: Fey has a wonderful attitude! Delia made sure that we had the exact table that would make us happy and even checked on us after we were seated. Julita handled the front desk with precision and expediency. Lydia was always on hand to make sure that things were going smoothly and that we had everything we could possibly want or need. Dione (mgr) outdid herself in making sure that my dietary needs were met. Last, but not least, I have to mention Kenya. From the very beginning of our vacation, it seems as though she had adopted us. A sweeter, more accommodating person cannot be found at Sandals. On our last day, when we came for breakfast, and to say good bye, Kenya hugged us both. One would have thought that we were family. She is just so special!!! I am not sure if people who work in the jewelry store or who drive the cars to the airport are in the Sandals purview, but I would like to add Kira Lee and Dania Alphonse in the jewelry store who were both professional, friendly, and sweet. Also, Albert Clovis who drove us from the airport on day 1 and then back at the end of our stay. He wonderfully tried to reduce the side effects of the winding roads to and from the airport.

We visited the last week of Feb 2026, for our 23rd Wedding anniversary. The weather was good, not too cold, but the water was a challenge to get into, but tolerable. Service was excellent, and they catered to our every need. ie: sitting in preferred seating and making unique drinks of choice. Note that St Lucia is not flat like any other Caribbean island. It takes about 2 hrs to get to/from the Airport. We went ahead and paid for the private conveyance. Well worth it, as its a luxury car/SUV and personal conveyance with the driver to tell us about the island. Some folks to take note of while at this resort: Bartender: Randy. He is AWSOME, always has a smile on his face and genuinely loves bartending. Photographers: Neah, Shaquan, Delon, & Lenny The Photograph attendant was phenomenal: Amanda!! She was able to see things in our photos that we didn't notice; and she helped us select the best photo's for our album. With regards to the Spa. We didn't know the steam room and dry sauna are free for use, and found out the day before we departed. You have to check them out while you are there. We did opt for a massage each. We got Wanda and Kaydine. Kadine has hands of an angel and will make you feel like you are floating out of your body. All in all it was a pleasure to visit here. Please check out the excursion (on Thursday's) called Sandals Foundation "Reading Road Trip". It's an initiative that helps improve literacy skills while offering a meaningful way to give back during your vacation.

This is a wonderful resort, the location, although a long way from the airport, is perfect as it is in a sheltered bay that allows for all the water sports, sailing, skiing/wakeboarding, paddle boards. The sand is soft, the water clear and the swimming areas are big. We stayed in the newly renovated Rodney Bay rooms that were well done. Staff were friendly, they work hard but during the busy times at lunch can be a bit under staffed. I would have given this resort a 5 star review except for the beach volleyball court, it is weak at best, the net is saggy, the court is undersized, surely they could do better at this resort.

My wife and I had a fantastic stay at the Sandals Grande St Lucian! The property was beautiful and our room was great. The best part of the trip was our team of butlers Kenwin, Danladi and Zarius. They were so personable and attentive to our every need. They took an interest in our personal situation and helped us enjoy the stay to the max! I can't say enough about them... Thanks guys for all you did for us! I will always think of them as friends we made on the trip and hope to see them again on another visit soon!

Our first time at Sandals resort and could not be happier. The whole resort was just amazing. All of the employes went out of their way to help with anything we needed. Anna C and Vinette took amazing care of our room and seemed to know what we needed before we did. My wife got a massage from Bernice in the spa and said it was the best ever. Kevin was the TLC and came to our room to introduce himself and to see if we needed anything. We ran into him several times around the resort and he would always come up and check to see if we had everything we needed. All the restaurants were very good, and we were seated right away. The whole resort was very clean and the flowers and plants were just beautiful. We will defiantly be returning!

Unlike other Sandals, they don’t have drink service at pool or beach. Basically, they make you walk up from the beach to the pool bar and get your own drink. This a a difference from Sandals Grenada. If you are on a lounge chair at pool they will not let you order drinks unless you swim over to pool bar or get up and walk over to another bar.

We’re sadly on our flight home from the Sandals Grande St. Lucian. This was our first time to stay at a Sandal’s property and we much enjoyed being there with another couple. The trip from the airport to the resort is long and winding so we pre-booked the Fun to See boat to the resort to start our vacay. It was a smaller boat with a fun crowd, free-flowing Piton beer, snacks, and an awesome crew with pumping tunes and info on what we were seeing along the way. Arrival at the resort started with a welcome song from the Sandal’s welcoming team and then our butler escorted us to check in and then straight to our room. We had a couple of room hiccups on night one with our AC not cooling and the safe not working but Nathan from maintenance arrived quickly and fixed both issues promptly. Our butler suite was large and well appointed with two full baths, one with a soaking tub and both with large showers, a living room, and a large balcony with bed swing, lounging chaise for two, and chairs. We received exceptional service from our butlers Michelle, Jackie, and Giselle and not only appreciated how well they truly pampered us but also truly enjoyed getting to know them each and hearing about why they work at Sandals. These ladies acted as a super-synchronized team, communicating daily what we liked and was meaningful to us, and thinking ahead about what we may need. We’d highly recommend booking a butler-level room as, in addition to them mastering our dining reservations, even when changes were needed, they also reserved the same, prime-location chairs at the beach or the pool for us everyday, providing us an ice chest stocked with cold drinks, and checking on us throughout the day. They even brought us lunch so that we could dine at our beach chairs and had a light snack each afternoon in our room as we cleaned up for dinner. Overall, the resort food was good but not great. Our dinner at Toscanini’s was delicious, dinner at Soy was spectacular, but we wouldn’t recommend Gordon’s except for the beautiful sunset view. When we compare the resort food against other all-inclusives or cruises we’ve done, we felt the food was fine but not outstanding. With that said, we certainly didn’t go hungry! There’s plenty of activities and quite fun entertainment so you can truly do as much or as little as you prefer. Go to the Country show!! The guy that sings all of the country songs is excellent and we danced the night away. The Burlesque show was great and you could tell that the Entertainment team works hard to serve their guests. The fitness center was filled with truly anything you’d need to keep up your fitness routine. We didn’t do any excursions as most of them required significant travel to and fro and we didn’t want to give up our precious beach time as their beach is truly stunning with soft, walkable sand and warm water. We thoroughly enjoyed our vacay and talked about doing Sandals again sometime with our friends. Our trip ended with a farewell song from the team and a delightful Sandal’s shuttle drive back to the airport. Larry, our driver, educated us in this beautiful island all the way back to the airport, mastering the twisted roads while checking on guests regularly who have motion sickness. Larry truly ended our Sandal’s Grande St. Lucian experience with a five-star tour back to the airport. Thank you Sandal’s Grande St. Lucian team, Michelle, Jackie, and Giselle for a truly magical vacation!

Beautiful location with great beaches. Calm and clear water. Negative is the hour and half drive to airport and long distance to excursions. Appreciated the private Sandals lounge at the airport. Beautiful setting and landscaping. Everything was clean. Very relaxing and calm. Rooms were spacious and very nice decor. Everyone was so nice and helpful. Felt pampered even without the butler service. Really enjoyed the day activities and the nightly entertainment. Overall the food was delicious. Appreciated the wide variety of cuisine. Well worth the money spent.

I want to give a wonderful shout out to Cardious, Leanna, Neville, Lemonade, Mauka, and the rest of the entertainment staff! Also a shout out to Claudia the bartender! They were so funny and friendly and gave me a wooden turtle that I have been wanting for my prize for winning a game! My husband and I had a wonderful time and I loved the entertainment and activities. These staff members are so special and full of life! I will miss seeing them !

The resort is in a beautiful, breathtaking location. The landscaping, rooms, restaurants, etc.. were all top shelf. Many different activities are available whether you're into golfing, water sports or simply relaxing. The staff were all excellent. Many of the meals were amazing. I would have given it a 5 star review except for some major annoyances: A loudspeaker at the main pool that was overly loud and was in use most of the afternoon. This drove us far, far away. Although they publish strict rules about not reserving lounge chairs, nonetheless, guests would throw their towel and a book on a chair in the early a.m. and not show up for many hours. Their rule was never enforced. Sandals offers a variety of top shelf liquors but only serves the very cheapest wine by the glass, unless, of course, you're willing to buy a bottle (at typical restaurant pricing). Not ideal where only one person is a wine drinker and you're expecting a first class, all inclusive experience. The drive to and from the airport is long (nearly two hours) and tiresome. Although we didn't come to watch television, the channel selection was extremely limited. The complaints might sound petty, but they spoiled what could have been a perfect vacation.

After a year of reading reviews on the Grande here’s my take on Sandals. Take the helicopter transfer one way & a private transfer back to the airport. The helicopter doesn’t save you a lot of time but take the additional cost as an excursion as it shortens the 2 hour transfer time. We asked ahead (& got) a newly refurbished room- we couldn’t have been happier with the allocated room. We paid for a Club Beachview Room and in our opinion it was well worth it. We had a fantastic view from our balcony & were minutes from the quiet pool & the beach. The bed was super comfortable & and American Kingsize so huge. Air conditioning was great & there was also a ceiling fan. Housekeeping was promptly done (by Rebecca) every day. The bedside lights had 2 charging points each & all plug sockets were UK compatible. Mini bar well stocked & once we gave our preference to Club Sandals it was restocked on a daily basis with water,beer & tonic water or your preferred mixers. Room was a big tick- we were more than pleased. Club levels rooms are worth it-you can access Club Sandals lounge 24/7 for additional alcoholic drinks,water,snacks, towels. It’s manned 8am-10pm so you can book restaurants,trips etc. You can order room service on Club FoC and we used this several times. Deliveries were efficient & trays promptly cleared from hallways. Butlers-we didn’t have one but unless you are incapable of walking for a drink, getting a sunbed or getting your own lunch I just don’t see that you need one. Food-in general better than we expected. The restaurants that you need to book were good. Best food IMO was in Bombay, closely followed by Gordon’s. However over the sea tables at Gordon’s won location wise. Service was of a very good standard at these two restaurants, probably as a smaller number of guests to serve. Bayside did a very good breakfast & lunch buffet with plenty of choice & a lunchtime hot food menu that changed daily. Liked the idea you could get tea/coffee and a cookie any hour of the day from Bayside. Liked Dino’s pizzas & crepes & ice cream from next door. All available as takeaways if required. Barefoot by the Beach was literally on the beach. I wished the menu could have changed in the 2 weeks we were there! Got the feeling it never changed. Service was variable & when it was slow it was painful. In the end we started taking our own drinks with us so we weren’t just left at the table. Maybe more lighting needed as some tables extremely dark. Pools-we by default ended up at the ‘quiet pool’ on the beach as the entertainment at the main pool started at 11am every day. The entertainment team need to turn the volume down on the microphone down as I didn’t go to the Caribbean to hear a trivia quiz or listed to someone counting to 100 as people did arm curls in the strong man competition. The ‘entertainment’ therefore became very annoying and was the main topic of conversation at the ‘quiet’ pool. Maybe limit the time the entertainment goes on? Beach-a good beach to walk down, water very clear & water hammocks were fun. Loads of sun beds available. Cabanas ($130/day) aren’t essential and are one row behind the free sun beds. Take plenty of SPF30 with you as $30 in gift shop. Trips-book Israel King Water Taxi for a private Charter-pickup/drop off from the dock. You choose what you want to do but we went down to The Pitons, Sugar Beach, saw dolphins & turtles & snorkelled by Jade Mountain. Well worth it but book before you fly. Stick to trips by sea as the roads can get very congested and the 2 hour car transfer allows you to see enough of the interior of the island. Sandals do a great deal if you book again before you depart so we are going back next year. Our only bug bear was the noise! Even Diamond members were complaining about the noise so really Sandals Management should really take note.

We recently enjoyed two weeks at Sandals Grande St Lucian. The resort is great, with many varied good dining options and excellent entertainment (the fire and water show alone made the trip worthwhile). Any accommodation glitches were quickly addressed by the staff and the management team went out of their way to ensure we were satisfied. One note of caution: if peace and quiet is important to you avoid the St Lucia Independence Day weekend in late February as it gets very noisy with motorcycle groups from the island and neighbouring ones racing up and down the nearest road all day. While it is not difficult to stay clear of the "party central" main pool you can't excape the near-constant motorycle noise over that weekend. Any other time should not be a problem.

5 couples went to Sandals St Lucia Grande. My thoughts are the quality of the food and service has gone down since 2019 (our previous trip). The food was really unremarkable except for the Italian & Soy Restaurant. There are not enough rest rooms close by the pools. Breakfast at the Bay was poor. At the Italian restaurant the sit down breakfast was good. The people at the buffet breakfast are not as nice as they use to be. I think it would kill the chefs (both of them) if they actually smiled. The loyalty desk was extremely unpleasant. My problem with the loyalty desk is that one of my adult children wanted to book but was so busy there that he couldn't find the time and when he left I told him I would book it for him since he was a guest there. I guess they have a rule saying with you don't book before you leave then you don't get the discount. I feel this is wrong since he was there in the first place. It would be different if he was never a guest. I didn't book either because it seems they don't care to work with the guests and solve that problem. Now mind you - we have been going there for 25+years. They use to respect the returning guest but at St. Lucia Sandals Grande I think they forgot how to treat their guests. A couple of good things too. The employee (named Theresa) who cleaned our rooms was great. She was kind, caring and an excellent employee. The second person (I wish I could remember his name) but it was the night manager. He was extremely helpful. My husband fell in the bathroom and hurt himself and was ill and the night manager did everything he could to help my husband off the floor and take him to the nurses station. I thank him to this day for all he did. Now mind you we arrived at 11:00 pm and my husband fell at 12:00 a.m. only one hour there. They did call every day to see if my husband was doing ok which he was a little better each day and in our 5 th day there he was able to go out and enjoy the resort. Now at the nurses station she help my husband and bandage his arm which was bleeding. She thought she should call the doctor so we agreed cause we were not sure so we took her at her word that he needed a doctor. The doctor came and examined my husband (did exactly the same as the nurse) and I heard her say to the nurse that it was not an emergency .....(cost was $395) for the nurse, doctor and paperwork. It was after midnight. People please remember to get medical insurance because most health insurance does not include outside the USA especially Medicare.

Amazing experience. Great beach and pool areas, food and entertainment.

My wife and I stayed at the Grande St.Lucian and simply loved it. Beautiful beach, great room, excellent food and they were very gluten free aware as well. Only complaint would be the time it takes to get to the resort from the airport, but it was definitely worth the long drive. Out seasoned butlers (Bailey, Kenwin, and Zanius) treated us so very well in every respect. We also need to call out some other staff members for their amazing service as well. - Dabriel - pool bartender - Amanda - - Nicketta - server @ Italian restaurant - Otis - Bombay bartender - Anaiah - lovely curator of all the food bombay - Simeon -- amazing bartender Highly recommend this resort and venue.

The Sandals Grande St. Lucian resort was amazing. Great staff and beach. So much fun. Our room was perfect. Bartenders Novon and Otis were very friendly and made us feel welcomed. We loved the food, so many awesome restaurants to eat at. We really enjoyed the nightly entertainment which is a very important part of our visit with Sandals. Don't miss out at visiting touring this beautiful island! This trip was our 4th visit to a Sandals Resort and we are booked for two more!

Firstly this was our first visit to a Sandals Hotel, what can say is that the quality and cleanliness of the hotel was great, drinks, food, service was all very good, sometimes service is a little slow at the restaurants but it gives you time to enjoy the company and drinks. Staff were great always happy to help, perhaps a few more staff in the restaurants at the busy times would help out. The one big problem we had was that we like to sit on the beach and the usual scramble for sunbeds is nothing new, however the problem is not the guests if the butlers who are told to request them for their clients, so at 6am the majority of sunbeds with shade are reserved, leaving the remaining few for people who get up at 6.30am, so the odds of getting sunbeds with shade at say a reasonable time of 8am is virtually null. So if you want a relaxing holiday and don’t want to get up at 6am make sure you book a room with a butler if not you will struggle for shade. Please Sandals install more Parasols, you have the sunbeds just need more shade.

My husband and I just returned and are waiting until we can return! Sandals Grande St. Lucian is a beautiful resort, but what really stands out is the staff. Everyone is on their game all the time, we wanted for nothing. We did club level and the desk was able to get us into a reservation we really wanted but couldn’t get on our own, we were so excited! We loved the spa too and had a fantastic massage. My husband and I are so grateful for the incredible service and the beautiful resort, it was really top tier.

We visited this resort 2/7-2/14 and we had a wonderful time. We had a very fun photoshoot with Delon, his attention to detailed is amazing. The whole photography department is very talented. Neville did a great job giving the tour of the resort. His personally is incredible and he made us feel right at home through out our stay. Otis, the bartender by the Bombay restaurant took excellent care of us. He made the BEST dirty martini I’ve ever had. Lucie was also a very talented bartender! I enjoyed trying different drinks she made. Alex, who I believe works in the grounds was very kind and answered a lot of questions I had about St Lucia. I highly recommend this resort to any couples that are looking for a romantic getaway. The housekeeping team did a wonderful job. We noticed they stocked up us daily with our favorite drinks and waters for the day. All the staff was truly welcoming. The only two negative comments I have is first, the wait time at Toscanini. There was only a few other tables taken that had already been served when we got there but we waited a long time for our food (we had no food restrictions or allergies). By the time our food came, it was more on the colder side. Therefore we avoided coming here for the rest of the trip. Second, we waited for an hour at the pizzeria. Other couples that got there after us received their food. When I inquired about our order, no one knew if it was ordered. Eventually they found that our pizza was in the counter and by the time we got it, it was lukewarm. I believe this problem can be avoided if one person is assigned per party, as we always had a different person either take our order, bring our food, etc through out our dining experience. Overall, the experience was great! I would recommend this resort. There were many activities that we enjoyed daily like sailing and water skiing daily. I love going to Josephine’s! Their banana ice cream is delicious.

Although we stayed at Sandals Halcyon Beach, we made a point to dine at Bombay Club at Sandals Grande St. Lucian — and after our first visit, we immediately knew we had to come back a second time. It was that exceptional. From the moment we arrived, the manager set the tone with a warm, attentive welcome that made us feel genuinely valued. His hospitality elevated the entire experience and made each visit feel special. The culinary talent at Bombay Club is undeniable. Chefs Harbeer Singh and Navin Ruwali delivered dishes that were rich in flavor, beautifully presented, and perfectly balanced. Our favorites included the Rogan Josh, which was deeply aromatic and tender; the chicken samosas, crisp and flavorful with the perfect spice; and the kothambari murgh, which was vibrant and unforgettable. The Daal Makhani literally had me licking my fingers. The garlic naan deserves its own mention!!! soft, buttery, and the ideal companion to every dish. The service throughout both visits was superb…attentive without being intrusive, with staff who were knowledgeable and eager to ensure we had the best possible experience. Bombay Club is absolutely worth the trip, even if you’re staying at another Sandals property. Dining here became one of the highlights of our time in Saint Lucia, and we would return again without hesitation.

The island is gorgeous! The resort is beautiful however the staff could be way more friendly, some actually rude. It’s all inclusive and not supposed to tip but saw many workers excepting tips. We were lied to about prices such as renting cabana, about refunding money for catamaran , and when golfing at the resort our husbands were robbed. Upper management was very kind but they did nothing to compensate us or try to make us happier. It’s to bad as we paid a lot of money to come here and it’s gorgeous but we don’t like being lied to, treated rudely by bartenders and staff, and getting robbed. I would not recommend.

We had a lovely time at the St Lucian Grande. What stood out the most was the staff's friendliness and helpfulness. They all went out of their way to please us and serve us, even doing things that were not in their "job description." The food was excellent in every restaurant. The facility is clean and well-maintained. The beach was clean, and we didn't have trouble finding a chaise lunge for resting. There were four couples in our group. The guys played golf for 5 days, and the ladies enjoyed themselves at the beach or one of the many pools. We made plans to go back next year.

Wonderful trip! A few shout outs are in order! Barefoot Chefs did an outstanding job! Vegetables cooked perfect, still some crunch! Fish and seafood bisque fantastic. Cobi our server was very attentive an charming. Early morning coffee with Leona and her warm greetings and lovely smile was a great start of the day (5:00am);) Dive team worked hard to find the best viability in less than optimal conditions. Levi is a master with exceptional attention to detail managing the pool, balancing the PH! A very fine young man ! Even bring towels long before they were out! Until next time!

We recently stayed at Sandals Grande St. Lucia and overall, the experience was just average. We’ve been to three other all-inclusive resorts, and unfortunately nothing about this stay really stood out compared to what we’ve experienced elsewhere. The location and scenery are absolutely beautiful. The setting between the mountains and the ocean is stunning, and the beach views are truly what make this resort special. We also booked the ferry transfers to and from the airport, and that ended up being one of the highlights of our trip. The ferry crew was exceptional — friendly, professional, and welcoming. It was a great way to start and end our vacation. That said, the rest of the experience didn’t quite meet our expectations — especially at the Club Level. Customer service felt inconsistent and, at times, less attentive than what we’ve experienced at other all-inclusive properties. For a premium price point, we expected a higher level of personalized service. The food was also just okay. Nothing was bad, but nothing was particularly memorable either. For a resort known for luxury, we expected dining options that would really impress, and unfortunately most meals were simply “meh.” We were also disappointed with the snorkeling situation. We were told snorkeling was included, but the only way to actually snorkel was to book an off-property excursion. That felt misleading, as we were expecting accessible snorkeling directly from the resort. Overall, while we enjoyed the natural beauty of St. Lucia and appreciated the ferry experience, we don’t feel the value matches the price. We’ve had comparable (and in some cases better) experiences at other all-inclusive resorts for thousands less. Because of that, we likely won’t be booking another Sandals trip in the future.

This was our 48th sandals trip but out 1st to St Lucia (normally go to Jamaica). The resort was beautiful. We booked a swim up room which was lovely.The swim up pools were kept immaculate . Temesha and Eddie from pool maintenance were very friendly and helpful. All the staff were always very friendly and helpful. Housekeeping was great. We always had fresh towels and wash clothes !!!. Turn down service was provided every night. The restaurants were great. Although we did not need any photos. Jada was a pleasure to talk to.. i utilized the gym and was assisted by Nyah. I attended 3 of her classes which were great. She is an excellent trainer. I went to the spa and had an amazing facial and body scrub with Wanda.

The island was beautiful- and the weather- amazing. The staff were not pleasant, never smiled, always were made to feel like we were an inconvenience. The bathroom was missing tiles on the wall. Just not the overall experience I had expected from the hype of Sandals. The food was ok - nothing that we left a restaurant saying “omg that was SO good”. I would save myself a few thousand dollars and stay at a resort down the road next time. I completed an online review from them with my concerns and received a message back thanking me for my glowing review. They obviously didn’t bother to read it.

My wife and I had dinner at Bombay Club restaurant. We would like to acknowledge the great attention and effort the manager Harish and Chef Navin Singh provided in accommodating my wife's food allergies. All of the food we ordered was delicious.

I understand many of you are looking for a vacation spot when traveling here. My review includes this resort, but also its wedding venue. My now husband and I got married here in January. We had 36 friends and family travel down to the island to join us. After a rough start to the wedding planning process, we ended up getting matched with Urnicia. She's an abolsute God send and was able to make a tumultuous wedding planning experience an absolute BREEZE. Upon arrival at the resort, we were under the guidance of Fern (a wedding planner). Oh. My. Gosh. No worries. I knew my wedding was going to be EASY with Fern at the reins. The photographers Jonathan & Nya and the videographer Randell NEED to be requested by name. I promise you won't be disappointed. There is quite literally no better group than these 3 and Fern together. Going to be honest for a second, I truly was scared this was going to be a tacky resort wedding (come to find out MULTIPLE guests thought the same). When I tell you it was elegant, sophisticated, and yet a CRAP TON OF FUN. I've been to over 15 weddings in the past couple of years, and I truly think this was the best wedding anyone could attend. Several guests came up to us to tell us that this was the best week, weekend, and wedding of their lives. The staff went COMPLETELY out of their way to give us the world. Don't be shy, get married here. We got the wedding chapel, and it was GORGEOUS. The cocktail hour was in the garden, and the reception was outside the spa. The DJ was awesome (even posed for several pics!). Outside of the wedding, all of our guests couldn't stop RAVING about their experience. It was a heck of a trip and will be remembered for a lifetime. The staff here is honestly ridiculously sweet, helpful, and above all, they seem to genuinely like what they do. If they hate their jobs, I for sure never knew. I will be coming back here.

We came back a few weeks ago from a wonderful week at Sandals. This is not our first Sandals, but have to say that this was the best customer service experience. Not that any have been bad, just that this one was a step beyond. Everyone - I mean everyone from the front desk to the bartenders to the entertainment staff to the housekeeping and maintenance - all were proactive to make sure the experience was good. I'm talking refills on drinks at the pool bar BEFORE asking, pleasant chats as we walked down the stairs just because, a nice sense of collegiality amongst different staff teams. I mentioned it to the manager and she said they work very hard to make this work all the time and was really pleased I noticed. Rooms - They were nice but not the nicest we've had. We were on the top floor of one of the main buildings that hadn't gotten a renovation, but was still well appointed and maintained (and they are doing the rest of the rooms in the next few months so everything should be new then). The carpet in the hall was a little dated and that was our only negative observation. We opted not to have a swim up or walk out as we find we don't use them and are barely in our rooms anyway. Housekeeping was so attentive and great. Property - The property is lovely. Lots of little places to sit, several smaller pools that we discovered over the week, which were quiet if you wanted to get away from the main pool. We also liked the fire pits on the piers - a great place to bring a drink and just chill after dinner. It's well designed so we never felt crowded or had a place to hang that felt like we were infringing on others. Beach - gorgeous, calm, beautiful clear water. We loved the floaty circle things where you can just lay in the ocean and chill. The swings at the edge of the water are a nice touch as are the hammocks. I think it's the nicest beach we've had at a Sandals. The view of Rodney Bay in the evening is beautiful. Pool - we LOVED that we didn't have to get up early to get chairs!!!!! Either they just manage the number of options better (lots on the beach and by the main pool) or people are just more chill, but this was a major pain point at other resorts and we were so happy. We never had trouble getting a chair. Please do this at all your resorts! Everyone was so much happier. Food - Sandals is always good and appreciate that I can find non-fish vegetarian options. I often struggle with lunch as someone who eats healthy, and am happy to see Sandals experimenting with new options (sadly not here, but at Curacao and St. Vincent - can't wait until they expand the salad restaurant!). We loved Bombay here as well as in Barbados, Gordon's over the water is a good vibe and food is solid. We liked being able to sit outside at Toscaninis as well. We never had to wait and reservations were easy - only a few (Bombay, Kimonos, Gordons) require one. Tip: download the app! You can see the schedule of activities each day, the restaurants and menus, and book one reservation in advance through the app even before you arrive! I find it very helpful. We were there for the Super Bowl and wow, did they make this special!! They spent all day transforming the main area including step and repeats to take photos with, football trivia and floaties, huge big screens at the pool so we can all watch together, a special bar, and a giant super bowl party buffet spread with all the typical American food! My boyfriend is a huge football fan as were many others there, and it was incredible how much time and energy they put into having a party for us. It was so fun to watch the game with a few hundred of our new friends from around the world by the pool. Staff that deserve a shout out: Glenda at the travel/loyalty lounge, Andre - hardest working man at the pool, Lady Lemonade and Neville who entertained us all week; restaurant/bar staff Hannah, Devyn, our butler who hosted us in our cabana and name escapes me. They all worked so hard to make sure we had a great time. Only shortcoming is that the travel day is long to/from the airport. If you take the shuttle, it's 2 hours and very windy roads. Luckily we don't get carsick but I would not recommend it if you do. We took the helicopter back to the airport (we booked through the resort and was the best price) and that was a ton of fun, and gave us a few extra hours on the property. Others opted to take the ferry which is almost as long as the shuttle drive but smoother for those who might want an option in between helicopter and road. The main airport also has a lounge dedicated for Sandals arrivals which was nice - bathrooms, snacks, beverages are available just for us until the shuttles depart to the resort. A lovely perk I wish we had at all our airports (and would be GREAT to have a departure lounge, too as the St. Lucia airport is very small past security). We had said this was probably going to be our last Sandals as we get bored of the same type of thing, but the experience was so good we put a deposit down for St. Vincent... thanks to all at the Grande St. Lucian for making our vacation fabulous!

The ride from airport to resort was terrifying and nauseating. Would never go back for that reason alone. The restaurant staff are disappointing they are very slow and never offer to refill your drinks other then water. On more then one occasion we could not get served even after asking a second time,and once we just went to a different restaurant. Beware of staying near the public beach at the side by Gordon's restaurant. Very noisy on weekends and ocean view rooms have a road between them and ocean that loud cars and motorcycles race back and forth on.

We had the absolute pleasure of being served by Andre at Sandals Grande St. Lucian, and he truly made our trip even more memorable. As soon as we met him, he went out of his way to seek us out around the property just to make sure we had a drink in hand. That kind of attention and care doesn’t go unnoticed! Andre constantly surprised us with custom drinks he created just for us, and every single one was fantastic. More than that, he delivered everything with a genuine smile and such a friendly, positive attitude. You can tell he truly enjoys what he does and cares about the guests’ experience. If you’re visiting Sandals Grande in St. Lucia, be sure to look for Andre — he’s a standout and a big part of what makes the resort feel so special.

Some of Staff members that i remember that went beyond for us..winfried..Phillip. ron.elly.sherlyn.nicketta.richmond.raul..kevin.shervon.joshua......Elly thank you for getting me the coconut water...

Sandals Grand St Lucia is a beautiful resort with exceptional amenities on an incredible beach. We split our stay in a Carribean Deluxe Oceanview room for the first half and an Overwater Bungalow for the second half. Our butlers Keisher and Luther were AMAZING during our stay in the Overwater Bungalow. They went above and beyond in every way to make sure we had an incredible experience! THANK YOU!!! The main pool area is quite large with many chairs but we had to have our towels out by 6am to get a spot...so plan to get up early and be seated in your spot by 10am or they can pull your towels...which is actually pretty fair to avoid reserving and then never showing up. We're not foodies, but we thought the food was really good...especially Kimonos and the Italian restaurant. Barefoot and Gordon's are both beautiful and romantic places to have dinner as well. Lunch from Dinos pizza, Mariners and the Jerk shack were also good. Drinks were plentiful although there were no servers walking around the pools taking orders, so be ready to walk yourself to the bar :)...which we didn't mind. BUT...be aware that this resort is on the opposite side of the island from the main airport...so it's a LONG drive through winding, hairpin turns over the mountains and dead stop traffic through Castries, the capital city. Both ways it took us 2 hours and 15 minutes and we had a private car...the traffic was just that bad. So, that is the only reason I would hesitate going back. However, you can take the ferry there and back for less than the cost of a private transport and it's an 1.5 hour drive up the coast...will definitely do that if we return. Sandals does provide a free shuttle service in small buses, which is a great perk, but if you are prone to motion sickness like I am, I would not recommend this mode of transport as the roads are really curvy most of the way.

Everything was AMAZING! From, the people to the food and entertainment. The best show was the Burlesque Show. It was well choreographed and everyone had such amazing voices!! The grounds are beautiful are well kept. We would definitely recommend this resort, and will definitely return.

Breakfast was really good every morning Lunch was tasty and most of the restaurants were good most of the staff were very friendly including entertainment they were exceptional and remmy and Andre they went above and beyond

The indian restaurant food was good but service was poor from start to finish I received my drink with the pudding and pompa domms at the end the manager started his greeting with please allow the chef time to cook and be patient not the best way to say hi The pictures that get took around the place are great but well over priced and we only bought because it was our honeymoon otherwise we would have left it The gym needs the machines fixed very good gym for the complex but far to much broken

We chose Sandals Grand St. Lucian expecting the level of service and attention that has kept us coming back to Sandals Resorts for years. Between stays across the brand, we have spent well over 90 nights at Sandals properties. This was, without question, our worst experience. For a resort that positions itself as luxury and commands this price point, the service was inconsistent and at times outright poor. Issues that should have been handled quickly required repeated follow up, and there was little sense of urgency or ownership from staff. What was most concerning was the complete lack of response through the Sandals app. The app explicitly encourages guests to submit complaints or feedback so issues can be addressed in real time. We used it. When no one responded, I sent follow up messages expressing my disappointment that no one from the property had reached out. Still nothing. No acknowledgment, no contact, no attempt to resolve or even understand the concerns. At this price point, and especially for returning guests with extensive history at Sandals Resorts, this level of indifference is unacceptable. Guests should not have to chase basic service or wonder whether feedback channels promoted by the brand are actually monitored. This was an expensive trip, and the experience did not come close to matching the cost or the Sandals brand promise. Based on this stay, we would not return to this property, and I would strongly encourage others to read recent reviews carefully before booking.

This beach and pool area is the best of the 3 sandals on St Lucia. The pool area just looks nice with the statues and such. There were a lot of places to take picture. The beach was good, not too rough. I did find the white float in the middle covered in algae. The other two were ok. The hammock in the water by the pier was unusable. Someone should bring both in and wash them. I still gave them 5 stars since the rest of the place was nice. The food t lunch was the same as others. I didn't have a room here so I can't vouch for them. We stayed at La Toc Sandals and drove here for a day. This Sandals is walking distance to the Fort Rodney parking area. The drive here could have been better. I should have taken the long way and avoided the port by La Toc.

Great place really enjoyed it, had some amazing nights in the piano bar with a singer doing only requests from the audience.

My wife and I booked this resort for our 25th Wedding anniversary as we were looking for somewhere special to celebrate the occasion. We spent over £8,000 when we booked it 18 months in advance.
Unfortunately, on the second day of the trip I contracted food poisoning at the resort, and ended up on a drip in the nurse’s room to get my fluid levels back up. Three bags of saline drip, two blister packs on tablets later I was presented with a medical bill for over $950.
Luckily our travel insurance covered most of this, but with the excess on the policy we need up out of pocket.
This combined with the money wasted on the “Romantic Meal’ we paid in addition for, which I could only pick at, as I was unable to eat for 5 days following the food poisoning, resulted in us being over £250 out of pocket. On return home I was sent a survey on our trip, and I laid out all the issues with the food poisoning, and also the poor service we received whilst on the quiet end of the beach and from room cleaning. The response I got was “sorry about that”!!!! Having spend over £8,000 pound, I was expecting a better response that “Sorry about that”, so I sent a letter of complaint to the customer services department of Sandals in the UK. Today I received a response which has left me gobsmacked. As I couldn’t prove that I got food poisoning at the resort I didn’t qualify for any compensation. They had carried out a test on the stool sample I had to supply them, and they tested for salmonella, which came back negative. 
Salmonella is not the only cause of food poisoning, They did not test for E.Coli., Campylobacter, Listeria, Staphylococcus aureus or other causes. According to Sandals, salmonella is the only cause of food poisoning - they need to get their facts right. We ate at the resort when we arrived without suffering any symptoms of sickness, we never left the resort to eat or drink elsewhere, at the end of the second day I became violently sick - but apparently it didn't happen at their resort!!!!! Just washing their hands of a customer complaint is absolutely abysmal. If this is the way they treat their customers then we will NEVER stay at a Sandals resort again.

Sandals Grande St. Lucian exceeded our expectations with stunning views, amazing food, and incredible service. Nyah’s fitness classes were a highlight—she was so encouraging and fun—and the Sandals golf course was a blast. An unforgettable honeymoon! Tips: if you’re only there a few days, make dinner reservations early—some restaurants book up days in advance. Skip the taxi and take the “Fun To See” ferry from the airport—it was amazing! They greeted us at the airport and the ferry took us to our resort by boat. If you do take a taxi, pack Dramamine—the roads are wild and the ride can take 1–2+ hours. Overall, such a beautiful country—you’ll have the best time!

Wow! What an incredible trip we had last month at Sandals Grande St. Lucian! This was our 6th trip to a Sandals/Beaches resort, and this one was THE BEST one YET! Once we arrived, we were greeted and acknowledged by EVERYONE! There was a great feeling here that EVERYONE was really appreciative of us being there. It's hard to explain, but FRIENDLINESS was OVER THE TOP! Many people stopping to ask us how we were doing, and if there was anything we needed. Example, Jaime who is the manager of the gift shop who was out on the property that night in a different role. He was very engaging and had a great personality...friendly, helpful, caring, wanting to know how we were doing...it felt genuine. There were many who exceeded expectations including Jadel at breakfast, Ivy at Mariners, Kilan at the bar at Mariners, Jessie Sealy at Bayside, Tonya at the Red Lane Spa, Sandy at Gordons...Besides Jaime who stood out from these elite folks, Gania was a great leader with a great personality, and composure to him. We had the pleasure of meeting at Kimonos and at Gordon's... His smile, sense of urgency to serve and professionalism were impressive. He is a great asset to Sandals... I could go on and on about the great PEOPLE here...They were that good! Really impressive. Thank you! Now onto the spectacular food! WOW... Every meal we enjoyed was delicious. Plated so beautifully like artwork in a museum. Details...art... WOW...We enjoyed every meal...We have come to know Sandals/Beaches to have incredible food, and Sandals Grande did not disappoint. The restaurants that you did not have to make reservations at definitely held their own with the high level that Kimono's, and Gordons displayed. I loved the Cordon Bleu so much that I enjoyed it on two separate occasions!! The Lasagna was SOOO good! The Jerk chicken, the surf and turf at Gordon's...Overall, INCREDIBLE. Quality, Taste, EVERYTHING. Very Impressive Lastly...Let's talk about the resort! Such a BEAUTIFUL location! The weather was great...The property was very clean, and had nice touches throughout. Loved the swing in the water at the beach...the area that you could walk out (like a pier with all the flags) and see the beach and the resort from...I would watch the sunsets from here nightly.... WOW... The pools were very nice...The swim up bars served great drinks... the activities during the day were nicely done. There was a very tall gentleman who had a great voice who was getting everyone involved. Great stuff. Thank you again for the incredible trip at your resort... We can't stop thinking about it!

We had a wonderful time at Sandals St.Lucian. The property is beautiful, the staff exceptional and the food and drinks were amazing. The entertainment was wonderful. We especially enjoyed the tree lighting and the amazing choir of young people that performed. Also loved the fire and light show and the Reggae band. We enjoyed our dinners at Kimono’s, Bombay and Gordon’s, and of course Barefoot on the Beach. Who doesn’t love an amazing meal where you get to put your feet in the sand. We will definitely recommend to friends and family.

This was our first experience at a Sandals resort and my husband and I are hooked! From the moment we arrived, we felt pampered. The sweet young lady in the concierge lounge helped us book all of our dinner reservations and gave us great advice on excursions. JJ's Speedboat Tour was so fun! Terrell was awesome and taught my husband to use the Hobie Cat boat. We got to know Vickie at two different eating areas and she took great care of us. The food was excellent, there were people everywhere eager to provide whatever we needed, and there was so much to do.

We recently returned from 9 days' vacation here. It was our third time at this resort, having been here in 2017 and 2019. We again stayed in a Caribbean Honeymoon Beechview Penthouse Club Level. Our room was 3301. third floor end in the Boone Terre Building. Found the staff very friendly. The 3 buildings in our end of the property are scheduled for renovation next summer. The room was in excellent condition and room was keep well stocked and cleaned daily. We did not get to see into one of the renovated rooms on the other end of the property, but could see they had new roofs, patio furniture and new clear railings. Not sure what was done inside the rooms. Our goal was to eat our meals outside. We were able to book Gordon's for 2 dinners and eat 2 dinners outside for Italian food. If the beach is a top priority and it is for us, I would pick this resort over the other 2 in St Lucia. You're on a bay here, so well people at La Toc had red flags for 4 days, we enjoyed the beautiful ocean with green flags. We stayed our entire time at the resort having done excursions on our other visits. Some general observations or tips. Flying in, sit on the left side and you'll get some good views of the island. Yes, expect the car ride to take 2 hours or more to this resort. We paid $320 for roundtrip in a private car, and it was well for worth. Highly record our driver, Nick. We had no issues with bugs and in fact left our slider open at night. Book a room at either end of the property if you want it quiet Better yet, book a room with an ocean view, not beech and it will be quieter. Entertainment raps up about 10pm. Better we thought than last trips. One last note. this property is for all ages. 5 weddings on the weekend and we met 3 couples married over 50 years.

The resort was beautiful, the staff was very accommodating. Perhaps the activities that were available for use could be more obvious. We had access to the app but did not realize that we were able to snorkle at 2pm each day if we signed up. All of the bartenders at the pool bars were especially friendly and accommodating.

Just finished a grand vacation in St. Lucia at the Sandals Grande resort which was exceptional in every aspect. The weather was beautiful in the 80’s the resort was beautiful and very clean but most importantly was the hospitality we received from the staff personnel. Amazing in every way expected from the beginning to the end they were there to make sure you enjoyed your time spent with them!

We waited 3 months after our wedding to enjoy our honeymoon in St Lucia. We wanted to ensure it was the best time of year, and had great weather. Staying at the Grande Sandals Resort made it more than worth the wait! I can’t say enough about how excellent the staff is here. Each and everyone on the resort, including landscapers passing by, wish you a great day and trip. We had a few hiccups regarding our flight being severely delayed in the US. The club Sandals staff made it right and took our stress away. We had a walkout room, which had a wonderful view and nice sitting area. The beach is beautiful with the bluest water and the softest sand. The groundskeepers make sure everything is pristine at all times. The water is very calm with minimal waves, making it very relaxing. Everything at the resort is within a short walking distance, which makes it convenient for drinks and dinner. The restaurants that didn’t require reservations were easy to get into. It was a little difficult to get reservations to the 3 restaurants who required it, but the staff worked it out for us. Reuben at Kimonos was very entertaining and made our last night an enjoyable experience. The entertainment each night was amazing. Each performer was incredibly talented. They had trivia, bingo, and various competitions throughout the day so that there was always something to do! We also loved that there were a lot of Christmas decorations during the holiday season. Off the resort we did the land and sea adventure for our excursion through Sandals, and it was spectacular! We were able to see the major attractions of the island, and enjoy the delicious local food! We highly recommend this tour. Our driver Richie and tour guide Teresa made the tour so memorable. They were fun, knowledgeable, and ensured we had a safe trip. This excursion spends more time on the road than on the catamaran, so if you get car sick or do not like long car rides, I would recommend doing a catamaran tour instead. It did not bother us, but some were not aware they would be in a shuttle for most of the time. Also the bathroom breaks cost $1 USD at any stops you make. The resort is gorgeous, but I recommend doing an excursion to enjoy the culture and wonderful locals. I would give Sandals more than 5 stars if I could. We have never received this level of excellent service anywhere else, and a conscious effort to ensure everything regarding your stay is to your liking. They welcome any feedback and will do anything they can to help. All the staff we experienced were very kind and genuine. We will most definitely visit St Lucia again, and I look forward to staying at other Sandals resorts in the future.

We just arrived home from Sandals St Lucian and had a wonderful vacation. We want to give a shout out to ALL the staff. From the moment we set foot there everyone was friendly, lovely, and helpful. Kadijah welcomed us and spent a lot of time showing us to our room and answered all our questions. She was lovely!!!!! The chef Malachi was so interesting to talk to and is a wonderful chef. Nyah who is in charge of the fitness center was incredible. She taught me well in the fitness area and had such great energy during the aqua classes. She was a joy to be around. Thanks everyone for working to hard and being so gracious.

Let me start with..... Zidan and Lance (MANAGERS) were FANTASTIC!!!!! Nell (front desk) and Yvonne (bar help) WERE PHENOMENAL..... However, aside from that....Great Room, terrible service. Was there from Dec 2-11 AND EVERYDAYYYYYY that we were there TO INCLUDE the 2nd, we had to call MULTIPLE times for towels, coffee, and/or refrigerator replenishment. It was ABSOLUTELY ridiculous!!!! Additionally, PLEASE PLEASE PLEASE PLEASE...... DO NOT ENGAGE with "SUNSHINE" at the Tourism/Transportation desk. She is RUDE, UNPROFESSIONAL, and disrespectful to customers and even coworkers!!! She gives MUCH attitude as if you are bothering her, even though she is there to work and assist customers. SHE IS THEE WORST employee there and honestly, since a couple of her own coworkers anddddd a couple we had met from Georgia during our stay, stated the same thing about her ATTITUDE, I TRULY hope Management or Corporate do something about her.!!!! SANDALS, YOU DO NOT want someone of this caliber representative of your brand!!!!

We are not typically resort type travelers but this trip changed our minds. Sandals really does think of everything. It was wonderful to have a shuttle available from the airport and even our shuttle driver was amazing. We were greeted by Nigella and Janelle upon arrival and they were super kind and informative as they helped us get settled at the resort and in our suites. The first night was a beach themed night and the entertainment was phenomenal and fun. Our main objective for our 4 days there - scuba diving. I definitely recommend Sandals resorts for scuba diving, especially as a new scuba diver. They make it easy even if you aren't fully familiar with everything yet. Pamella was especially kind and helpful with booking our scuba excursions. Ken was a PHENOMENONAL dive master. Huge shout outs to Kcey and Marcus as well. We had a great time. I mentioned that Janelle helped greet us earlier, well I also highly recommend that you get a massage from her or Cynthia while you're at the resort. It was wonderful out on the pier with the waves in the background. So relaxing! Now to talk about the service. You cannot talk about service without first and foremost mentioning Gania. He was the kindest, most wonderful human we met on that resort. He always went above and beyond. We first met him as our server at Gordon's on the pier (the food there was out of this world too) and he served us many times afterwards. Philip was also so kind and helpful and Kristoff was a ton of fun as a server. We had a couple of minor issues while at the resort but they aren't even worth mentioning because any issue we had was quickly resolved with kindness by the team. Neilla was fantastic from the front desk. Finally, as staunch "non-resort" people, we decided to go ahead and set up a loyalty account with Sandals and book another trip because the team at Sandals Grande St. Lucian changed our stubborn minds on resorts. Princess and Denzel helped us book our next trip with Sandals, because obviously we'll be back. Next time to the Bahamas but I can say with certainty that we will return to Sandals Grande St. Lucian one day.

I would like to recognize 3 people for making this trip so fun. Leana in entertainment was so awesome!. She was a great entertainer as well as being friendly and sweet any time we saw her - a great asset to the company!. Mauka in entertainment was also very nice and fun. Nyah who did the exercise classes was superb!. She knew just how far to push and when to adapt for the needs of the group!. The entire trip was good with the exception of check-in. We were left standing alone when everyone else was taken to the introduction them to their rooms.

I recently got back from this hotel after my best friend got married here, and I would highly recommend staying here. Not only is the hotel beautiful and the restaurants vast in option and delicious, but the STAFF make this hotel amazing. They are so attentive, so kind, so friendly, and they really made our trip the best it could possibly be. The entertainment team were excellent, especially Leana, she took the time to get to know our whole group and learn our names too. It makes a trip special when the staff go to this level of effort. Also Alex was amazing wait staff. He brought me my favourite drink every day without me ordering it and was so attentive and an excellent member of the sandals team. Go stay here!

My mom and I decided to take a mother daughter trip between Thanksgiving and Christmas to relax and unwind. Sandals Grande St Lucian was perfect for this! The resort was so beautiful and so well maintained. The food was great. The employees were very attentive and made the experience so enjoyable. Leana from the entertainment staff was absolutely lovely! Leana went out of her way to include us in activities, chat with us, and even had lunch with us one day. My mom and I have been to several Sandals resorts and this is the first time someone working there has taken the time to have lunch with us and let us really get to know them. Mouka was also really great, and joined us for lunch too. He was very personable and we had a great time dancing with him at the white party. Nyah’s fitness classes were a blast. She was upbeat, challenged us, but kept it fun. She was very accommodating with everyone of all ages and their limits. I truly had an amazing week there and was so sad to leave. I definitely hope to return there one day!

I don’t even know where to start because this resort stole my entire heart. My boyfriend proposed to me at Secrets St. Lucia, and I honestly could not imagine a more perfect place or better people to experience this with. The energy here is family. Not “fake customer service nice” — I mean genuine, contagious, uplifting energy that wraps around you the whole stay. I did NOT want to leave. First of all, Cassius and his whole entertainment team (I’m so sorry I forgot everyone’s names!) were EVERYTHING. The parties, the trivia, the DJs — the hype never stopped. I had so much fun participating, dancing, laughing… they made me feel like part of the crew. Randy the bartender? My guy deserves his own billboard. His “Randy Special” had me in a chokehold — I was drinking myself silly on that one. And then my butlers Mel, Kashama, and Melika… they were angels. Melika and I bonded over our love of pets, Kash kept my drinks flowing (her signature pink drink was honestly competing with Randy’s!), and Mel was just constantly supportive and sweet. They all made sure everything was perfect. Lisa, the wedding planner, helped my fiancé put together the proposal. I didn’t interact with her personally, but he told me she was a huge part of making it magical — even role-playing with him beforehand. THAT is above and beyond. Our proposal dinner was beautiful. Our server was so warm and made the night feel even more special. The guitarist was phenomenal — he even stopped to congratulate us. The photographer did an amazing job too… even though he caught a few bad angles of me, but that’s only because I was ugly crying the whole time! Every front-desk woman I met was so kind. Even the lady who checked us out — I don’t even remember interacting with her earlier in the trip, but she still knew I had gotten engaged! Management, the operations manager, literally everyone I encountered made me feel like I belonged. Even people I only exchanged a quick hello with circled back later and remembered my name or something I said. Who does that?! The warmth is unmatched. This isn’t even my whole experience — this is just what I can think of right now. I participated in everything: I sang, I danced, I drank, and I genuinely felt like if you WANT to have fun, they will make 100% sure you do. The other guests were fun too — maybe not as fun as me (LOL), but everyone was in the same vibe of wanting a good time and contributing to it. But the STAFF? The staff took my heart. I would give them 100 billion stars if I could. They deserve raises. And a vacation of their own. This resort made one of the most important moments of my life unforgettable. I’m already planning when I can come back.

Sandals Grande St. Lucian – December 2–9 Overall Rating: 6.5/10 Our stay at Sandals Grande St. Lucian was, unfortunately, an average experience that didn’t meet the standards we’ve come to expect from the Sandals brand. It felt more like a typical chain hotel than a true 5-star luxury resort. Many guests we met were celebrating special occasions, just as we were, and looking back, I wish we had paid closer attention to recent reviews before booking. Service The biggest disappointment was the extremely slow service across all areas of the resort. I appreciate “island time,” but this was beyond that—expect long waits for nearly everything, especially meals. The staff were consistently friendly and polite, but the pace of service heavily impacted the experience. Dining Food quality was hit-or-miss. • Gordon’s and Kimono’s, the two reservation-only restaurants, offered noticeably better meals and service. • The French and Italian restaurants served good food, but the wait times were so long that they overshadowed the experience. It genuinely felt like the resort was understaffed. • The Bayside breakfast buffet was extremely disappointing and nowhere near a 5-star standard—I would avoid it entirely. • Breakfast at the Italian restaurant was much better, with fresher options and a more pleasant atmosphere, though still slow. We ended up waking an hour earlier each morning just to ensure we had enough time. Tip: request an outdoor table—it’s a lovely way to start the day. A major highlight was the Jerk Shack, where we ended up eating jerk chicken daily. Ordering “to go” speeds things up significantly; we brought our lunches over to Barefoot by the Sea and enjoyed them with our feet in the sand—perfect. Location The location is stunning, though the travel time from the airport is long. We highly recommend booking the helicopter transfer; we took the shuttle on arrival and immediately regretted it. The scenery is beautiful, with mountain views and quick access to Pigeon Island. We loved hiking both peaks—about 1 hour and 30 minutes total, with moderate and advanced sections that require proper shoes. Rooms & Grounds The resort grounds are beautifully maintained and the rooms were generally nice. However, the mattress was extremely firm and the pillows were poor quality, which made for uncomfortable sleep. A key note: Luxury Oceanview rooms face the Atlantic side, where you look past a road and parking lot to see the water—and you’ll hear cars racing by at night. If you want a true ocean view, book a Beachfront room on the Caribbean side. Lesson learned. Additional Concerns • Persistent beach vendors: We were approached constantly—excursions, jet skis, souvenirs, and even drugs. You cannot walk the beach without being stopped, and even brief eye contact invites a pitch. We avoided the busier section of the beach just to relax. I understand that St. Lucia’s beaches are public, but I was surprised Sandals doesn’t manage this more effectively. • Beach chairs: Be prepared to wake up around 6 a.m. if you want a shaded spot. Most of the desirable chairs were already reserved by butlers before sunrise. There seemed to be plenty of seating and shade around the pools, but the beach was a challenge. • Beach drink service: On the far end of the beach (where we sat to avoid vendors), drink service was almost nonexistent. It may be better elsewhere, but if you choose that area, plan on getting your own drinks. • Aggressive spa sales: Spa employees frequently pushed treatments, which detracted from the relaxing atmosphere. • Poor spa maintenance: The included spa facilities were disappointing. The cold plunge hasn’t worked for months, the hot tub barely bubbles, and only one sauna/steam room was functional—and the working one looked unkept and possibly had mold. These amenities matter to us, so this was a significant letdown. • Restaurant reservations: These were surprisingly hard to secure. On our first full day, we tried to book a restaurant for our anniversary and nothing was available. We had to settle for less desirable times and ultimately paid extra for a special dining experience which, to be fair, was excellent. • Gym facilities: The gym has a great layout and includes a studio, but the equipment is outdated and limited. This feels like a simple upgrade that would greatly improve guest satisfaction. Final Thoughts Sandals Grande St. Lucian sits in a breathtaking location with beautifully maintained grounds, but the overall experience did not match the luxury standard we expected. With better maintenance, more attentive dining operations, improved service speed, and a stronger focus on guest experience over upselling, this resort could truly excel. For now, it remains a beautiful destination with clear potential—but one that didn’t quite deliver the seamless, elevated stay we hoped for.

Wonderful beach, well maintained property, well provided rooms and amenities, food was great, almost every staff member we spoke and dealt with was awesome , always one having a bad day! It's a bit of a trip getting to the resort from the airport so take along some patience and sit back and relax. Queen 'B' on JJ's Speed Boat tour was so much fun and the Sunset Cruise was great, we caught a good one. We may well return, and that's not something we often say. Had a great Anniversary trip.

My husband and I recently spent our wedding anniversary at Sandals Grande St. Lucian. This was our first time at a Sandals resort, and we wanted to share an honest perspective that will be useful for others, especially those visiting Sandals or St. Lucia for the first time. While the location and the people of St. Lucia are beautiful, the overall experience did not live up to the high expectations portrayed on the Sandals website. Location & Travel The views from this resort are genuinely stunning, and we loved the convenient access to the nearby UNESCO park for hiking. However, prospective guests must be fully prepared for the travel logistics on the island. Airport Transfer: The drive from the airport to the resort took us nearly two hours due to heavy, constant traffic (a common issue noted by locals). The roads are very winding and hilly. Be warned: if you are prone to car sickness, the included shuttle transfer will be challenging. Alternative Transport: We chose the water ferry for our return trip, which is faster (about 1 hour) but is not included and can be extremely rough. We encountered 10-foot seas for most of the ride. We found ourselves choosing the lesser of two uncomfortable evils for transport. Getting Around: While the "Stay and Play" amenity is offered, we were told by staff that traffic could make a one-way trip to the furthest resort (La Toc) take two hours, making it impractical for quick visits. Guests should plan to stay on-site due to the island's traffic. Accommodations (Partial Ocean/Tropical View) The resort common areas match the pictures, but our specific room was a major disappointment and fell short of the high standards we expected. View Discrepancy: Our "Partial Ocean/Tropical Gardens" view room description and photos led us to expect some view of the water. Instead, our view was completely blocked by trees and looked directly onto one of the open-air spa massage rooms (see attached photo). Loss of Privacy: This made our balcony unusable, as we felt uncomfortable being in a position to constantly view guests getting massaged. Sandals needs to urgently address this with screens for the spa rooms and ensure greater accuracy in their room descriptions. Vibe Check: If you are seeking rest and relaxation, please note that this specific resort is heavily geared towards entertainment. The main pool features a daily DJ starting around 11:30 AM followed by loud pool games until the pool closes. The sound carries across the entire property, making it nearly impossible to find a quiet spot to read or listen to the ocean. Food & Beverage Access Our main frustration throughout the stay was the unexpected difficulty in simply getting a meal at an all-inclusive resort. Reservation Challenges: Several of the specialty restaurants require reservations, which must be made on-site via the Reservation Desk (closes at 5 PM). Since we arrived late, we were unable to make reservations and had to wait three hours for dinner our first night. They also lack a buzzer system, forcing guests to wait by the restaurant. System Issues: I tried the next day but was told their system was down (likely related to the recent hurricane impacts in Jamaica, which they acknowledged). I was only able to secure reservations for two nights, both after 8:00 PM. High Demand / Low Capacity: Non-reservation restaurants filled up quickly and had long wait times due to the sheer number of guests (this hotel has 300+ rooms). Crucially, there is no large, always-open cafeteria or buffet option to rely on. We struggled on multiple evenings to find food easily. Menu Inconsistencies: When we did get to a restaurant, they were frequently out of ingredients or specific dishes. While the food quality was "okay" (as expected for all-inclusive), the lack of guaranteed access was a constant inconvenience. Final Thoughts We appreciate the staff working hard, especially given any potential operational impacts from hurricane Melissa in Jamacia (Sandals is a Jamaican owned / based company). However, it is clear that this particular Sandals property is prioritizing quantity (serving the most guests) over quality (guest experience) and is not adequately staffed or organized to handle the high volume. As first-time Sandals guests, we felt that the resort's focus on selling "premium quality" (e.g., butler upgrades) did not translate into a valued experience for the general guest. If you are looking for rest, relaxation, and a quality-focused dining experience, we would suggest exploring other options on the island that offer better quality for a similar price point. We will not likely be returning to a Sandals property in the future.

YVONNE was amazing. She was attentive, courteous, and made sure we were taken care of at the beach bar. It was continous care. Such a pleasure.

YVONNE at the Sandals Grande St. Lucian was BEYOND phenomenal!!!!!! She was excellent fulfilling our drink orders but when asked where Kimono's was, she WENT ABOVE and BEYOND to physically walk me to the restaurant to ensure I knew where it was. SHE IS PERSONABLE, PROFESSIONAL AND FOR SURE A TEAM PLAYER!!! One of my Favs here!! THANK YOU Yvonne!!!👏👏👏👏😘😘😘😘

We chose Sandals Grande St. Lucian to celebrate our honeymoon and it was the trip of a lifetime! Upon check-in, we were surpised with an upgrade to an over the water bungalow and we were simply blown away by this gesture! We felt so incredibly special and fortunate to be blessed with this experience. The bungalow was private and luxurious, decorated for our special occasion and made for the perfect couples retreat! We had access to the beautiful Carribean water from our back door, we dined over the water, and we had so many amenities right there at our convenience. Our butlers, Karen, Glenda and Luther, were superb - attentive to every detail, warm, personal, thoughtful and considerate, and trusted. When it was time to say goodbye, it was like saying goodbye to friends or family. Karen, Glenda and Luther truly elevated the experience at the Grande! On day 2 of our 5 day trip, we both agreed that we would be making a return trip to the Grande, and we can only hope that Karen, Glenda and Luther will still be there! If you are on the fence about Sandals, let this review help you make the right decision!

My expectations were super high for this resort, as I didn’t read many negative reviews prior to going. People are obsessed with this place and after being there I’m really not sure why. I would say it was by far a sub par experience. For the amount that we paid, it wasn’t worth it. Then to find out once you are there, that is when you get the ‘real discounts’. We paid almost double what other guests had paid and that was ‘on sale’ on the website. Breakfast was extremely disappointing. Not many food choices, the buffet was small, and it was the same thing every single day. Also, nightly entertainment!!! I can’t even begin to tell you how disappointing this was. Nothing was ever on time, no one communicated what was going on, and the Fire and Water show was embarrassing. We have stayed at multiple all inclusives over the years and this was by far the worst. We thought we were getting punked. Service at all of the restaurants was also incredibly slow. Maybe island time? lol but plan to spend at least 2 hours at every meal. Rooms are very dated as well. Also, ocean view is not ‘ocean view’. You want to book the beach view which they fail to tell you. You can see the ocean in ocean view but there’s a nice big public parking lot right in front of it. Overall, the trip wasn’t terrible, I don’t want to seem negative I just wish I knew these things before booking it. I just don’t think it was worth the money at ALL and I wouldn’t go back. Positives: staff was very friendly!

Beware of being mislead. Staff on the phone would sell you a line of what everything was, but in reality it never was what you wanted. Tennis courts unavailable, but told they were. Take a private car from the airport it will save you 1 1/2 hours is a lie. Every outside activity takes two hours to and from. Food is unseasoned to accommodate everyone which means it’s boring. Sold that you will have top shelf alcohol only to see the cheap everything they can buy.

We came to this sandals as our first time with this brand and are extremely disappointed at the way the managers here treated us with lies and disrespect right from the first night. When we got here and checked into our oceanview room, we were so saddened to see that our view was more than half of a parking lot, with cars and headlights on coming into our room, and parking lamps on throughout the night. We spoke to the manager Lerry, however he disrespected us by telling us that we could take another room that was musty and smelled like smoke, OR take a downgrade to a pool view room with no credit. This manager does not know the basics of customer service or how to speak politely with guests. He just spoke to us in circles and told us we got a great deal to come here anyways and that all other guests are treated the same and he refused to accommodate our requests. Even when we asked to escalate this issue to his superiors he refused and told us he was the big boss here. Finally, after 3 conversations and 2 hours of our time wasted, he agreed to connect with Nadia - another manager at this hotel. When we met Nadia, she was very polite and respectful to us and listened to our concerns. She offered us a pool-view room and promised us that she will get us a credit on our downgrade. Throughout the week, I followed up regularly with Nadia and found out only on the day we are checking out that Sandals refused to offer any credit for our downgrade. It should be noted that the moment we downgraded our room, this hotel then had a higher category room that they could upgrade another guest to or charge more money for this. Essentially, we were lied to. When we spoke with Nadia this morning after all the runaround and so much follow up, we found out that Sandals ultimately says that we got a good deal to come to St Lucia as we were originally booked for a beach view room in Jamaica. Today, even Nadia backtracks her promise to us and denies even telling us that we were to be expecting a credit for accepting a downgrade. It must be understood that our Jamaica trip was switched to St Lucia only due to Hurricane Melissa, and in fact, we as guests had to spend a total of $3,000 extra just in flights to accept this change of resort, regardless of the “deal” Sandals claims to have given us. Aside from this, the service is extremely slow! It’s takes 1.5- 2.5 hours to eat here, and this is pretty much the case for every meal. 20 minutes to be seated even with a reservation. Renovated rooms still have issues - doors don’t close, broken sinks, loose shower faucets. The hotel is about 2 hours from the airport - sadly the driver even hit a dog on our way. The property is quite beautiful, but I’m not sure I would consider this brand ever again… sadly it was a dream to stay at Sandals and given the super slow service, persistent lies from the managers, and low quality of the rooms, we can’t justify returning or being loyal to this brand.

My husband and I stayed at Sandals Grande St. Lucian from October 30 to November 6, 2025, and it was truly an exceptional experience. The property is beautiful, but what made it unforgettable was the warmth and friendliness of the staff. They consistently went above and beyond to make sure we were comfortable, and their flexibility and genuine hospitality made us feel right at home. A special shout-out to the Food & Beverage Manager(Ish) who was extremely accommodating, and to my three favorite servers: Thea, Ghania, and Aniyah in the dining areas. Their service, personality, and attention to detail really stood out and made our stay even more enjoyable. We loved the food at Gordon’s and Barefoot. The Italian restaurant was also great. The beach was relaxing and reminded me a bit of Negril’s 7 Mile Beach, calm and inviting, perfect for walks and ocean lounging (not identical, but very similar in feel). The entertainment offered a nice mix of fun and relaxation; we looked forward to the shows in the evenings. We did the speedboat tour with JJ and Queen Bee made it fun. My husband went deep sea fishing and caught his first Mahi Mahi. Overall, our stay was peaceful, enjoyable, and filled with great service, good vibes, and memorable moments. We would definitely return and highly recommend Sandals Grande St. Lucian. Reviewed by: Island Girl – Mona

Just got home from a week at the Grande…it was AWESOME! Food was great, we rented a cabana (highly recommended), and had a blast with the water sports (skiing, kneeboarding, paddle boarding, kayaking)! The best fitness class/instructor we’ve had at 8 different Sandals: Nyia!! Sandi at Gordon’s was above and beyond great service, And we were so very happy to see Nevil!! He made our vacation there 10yrs ago & same this trip!!

We just returned from Sandals St.Lucia Grand Resort on 11/22/2025 we spent a week there with 2 other couples and we had a great time, resort is beautiful and the staff were amazing !!! Food was amazing as it always is at any Sandals restaurants!,, we met some first time guests and they were amazed by their overall experience because they were disappointed with other vacations at other resort companies all inclusive hotels! We have been to many Sandals resorts throughout the Caribbean and have never been disappointed!! I highly recommend this resort and all Sandals properties looking forward to Antigua grand in may 2026 !! Thank you Sandals for another wonderful experience and vacation!!!

Sandals St Lucia was just amazing. Atlantic off our balcony, Caribbean off the other side of hallway. Service was good. Activities galore to keep one busy. Plenty of sun. My only complaint is that housekeeping makes the bed and sometimes forgets the rest. Had to request towels and coffee almost daily. Shower never wiped and toilet never wiped. (I wipe those down almost daily at home.) But hardly ever in room, so it’s really just me complaining about a first world problem. We will def return here. Food was delicious at all the restaurants and a perk was was able to walk to Fort Rodney and learn some history.

The Sandals Grande St Lucian resort exceeded all of our expectations. The beach is spectacular, the staff was so open and friendly we felt like family. Food and service was excellent. Rooms were clean and serviced daily. Cabanas on the beach is a must. Shout out to Sanjay. The layout of this resort should be a model for all.

Sandals in St Lucia was beautiful, the rooms were very clean and the staff so helpful and friendly. The entertainment was great and water sports fun. We were attending my nieces wedding and it was beautiful

We chose this for our honeymoon and were so glad we did. They made the whole process so easy. Food was delicious, and had better options than we expected.

We were pretty unsatisfied with our service at Sandals Grande St. Lucia. The service at the restaurants were subpar. We had to wait a long time for our food at most restaurants, sometimes over an hour. We often would never get served the correct drinks despite the servers writing down our orders. There were times we also would not even get any drink we ordered at the restaurant, requiring us to go to the bar ourselves to get a drink. It should also be noted that throughout our week at Sandals, the pool towels were never stocked. There were many days we had to wait for towels to be restocked. If you are looking for an actual view, beware that the ‘’oceanview’’ rooms are overlooking a street/parking lot. Shuttles from the airport are not owned by Sandals so they are old and uncomfortable. While the service at restaurants were subpar, the bartenders were timely and the lobby staff were friendly and accommodating. We had high expectations for our stay at Sandals, but unfortunately we were disappointed in the service and will not be staying with Sandals again.

This was the most amazing trip of my life, we were there for my Grandson's wedding. Monica their wedding planner went above and beyond to make this a special day. Everyone at Sandals was so polite, there to help when needed. Our housekeeper Theresa was so accommodating and such a sweet lady. I'd recommend anyone that can go to this beautiful island to go.

This was the best trip ever. The food was great, beach was amazing, but the staff is what really sent it over the top. Everyone was taking care of our every need. The people that made our stay unforgettable were bartenders Kirnisha (hard worker and super nice), Denson (treats you like an old friend at the bar) and Lisa, Delia our server and much more, Jamal and Sanjay ( Sanjay gives the best drink recommendations) at the cabanas, and the Twin sisters that are always around the pool and beach serving people. They are all the sweetest people we’ve ever met!! They truly make your experience better. There’s always some sort of party or activity going on so the vibes were always good! We highly recommend coming here if you are looking for good food, great beaches & pools, and unmatched service!!!

The Grande is a fabulous resort at every turn! From the moment we arrived we were greeted by Shante at the front desk who was so welcoming and friendly, full of smiles and very helpful. She even went the extra mile and was able to get me an amenity that helped during our stay. Housekeeping made up our room daily in a timely manner and we never had to ask for items like towels and soap like other resorts. Room service was one of the best we have seen, very quick and accurate...breakfast was great! Suzelle at the jerk shack always greeted us with a smile and was very helpful, she made our time there very enjoyable. Philip, in charge of Gordon's restaurant was amazing! He was able to get us the best table for dinner, even served us drinks out at the firepit! One minor thing we would have liked is more music at the main pool, at least to be more consistent. Several days there was no music until later. The Crystal Lagoon pool bar service was very attentive, even though not many people there at times. We would recommend to anyone to try The Grande St. Lucian, we will certainly be back!

First of all, let me start off by saying that we had the best butler team! Clynns, Shevan, and Sabie were absolutely wonderful!! They decorated our room for my birthday, were our personal photographers and really ensured that we were having a great time! Sandals is truly lucky to have them as employees! Upon arriving, we were so excited! Then we found out that our rondoval room that was booked several months ago was not available and they downgraded our room category for the first 3 nights. After a long day of travel this was truly defeating. They did get eventually move us into our room that we initially booked and it was lovely. We were in room 7004, which I would highly recommend for anyone staying in a rondoval room. We had a great view of the beach right outside of our gate! The private pool was warm and I loved the privacy of this location as well! We have traveled to several Sandals properties, and I would have to say the service was not the best! We had a butler luckily, so we were able to get reservations at restaurants to make sure we could eat at all of them, however the service was terribly slow at both the French and Italian restaurants. We saw several people get up and leave after waiting over an hour to get their meals. The pool bar was also impossible to get a drink from. There were few stand out people we met in addition to our butlers! Gregory at Gordon’s was so friendly and so attentive. Orion at the pub made the best espresso martini! Amanda at Bombay was super helpful and friendly as this was our first Indian food experience. Sanjay and Jamal were great cabana butlers! Overall, we would love to come back one day bc the island and property were so beautiful! It is one of the coolest places I’ve gotten to experience. But I think we will wait a while to return based on the disappointing service.

We’ve been visiting Sandals Grande St. Lucian for 15+ years and have watched the experience decline, but this year was the worst. The resort is severely understaffed. Expect to wait an hour or more for meals. Restaurants are often closed or close early, and basics that used to be included now feel like special requests. The staff are doing their best, but they are clearly exhausted, stressed, and overwhelmed. Many openly expressed how overworked they are. It is uncomfortable as a guest — instead of relaxing, you end up feeling guilty asking for anything. The “luxury included” experience is simply not here anymore. Management is nowhere to be seen. There is no visible leadership addressing the shortage, guest concerns, or staff conditions. It feels like the property is running on autopilot. The location and scenery are still beautiful, but the service no longer matches the high price point. Sadly, we cannot recommend the resort in its current state.

This was our third time to Sandals Grand St Lucian, so we must love it! It's been over a decade since our last visit and much has changed. The trip from the airport to the resort takes much longer now because of road congestion. We skipped the dinner we'd planned at La Toc because we didn't want to face those roads for another 2 hours (about one hour each way.) The restaurants were understaffed; plan on an hour wait for food if you order off the menu. We took Splenda, for tea, with us and it turned out to be a great idea; there were no diet drinks to be found. Hair dryers are provided, but there's no plug for the hair dryer in the recently remodeled bathroom, so you're tethered to the wall or floor by the tightly curled cord as you dry your hair. The food was awesome. Bayside has a daily buffet where you can easily put together a great breakfast or lunch from a myriad of choices. We had fantastic blackened salmon at Mariner Seafood. Kimonos was our favorite dinner spot with the most amazing chocolate cake for dessert! Don't worry about over-eating. The food portions on the menu items are smaller than we're used to. Checkout was a little tedious standing in line to check out in person even if your charges were already covered. The grounds are stunning! Be sure and take lots of pictures! Our favorite daily treat was the chocolate waffle with vanilla ice cream at Josephines. Our favorite excursion was the Drive and Fly excursion--driving our ATV's to the 12-section zip line. You need to be brave enough to drive in a foreign environment and walk a lot of stairs, but it's well worth it. I must applaud the staff at Sandals. Everyone working at Sandals was friendly, helpful, warm and welcoming! They were all working hard to keep the guests comfortable and cared for. The gardeners bid you good morning. The maids ask if you need anything special. Anyone you meet walking the grounds will greet you with a smile and make sure you're having a wonderful experience.

My wife and I were fortunate enough to have been diverted to Sandals Grande St Lucian from Sandals Negril Jamaica due to Hurricane Melissa. This turned out to be a blessing because the staff, ambience, and accommodations exceeded our expectations. We were the first to stay in the newly renovated swim up rooms in the Rodney building. Which also exceeded our expectations after watching some reviews on YouTube. Time to update your review if you are someone who posted one before the last week of October 2025. The location was the most optimal for beach access and user friendliness out of the 3 resorts. Important notes, Grande Saint Lucian has elevators (we were told by guests visiting from the other Sandals resorts on the island that they didn’t). Also, most of the pools had a gradual entrance instead of steep stairs which made the resort a clear choice to return next October with my Mom and her significant other. Both have mobility limitations and this option offers enjoyment for them as well. We were fortunate enough to have Jasmine as our room attendant! She kept the room and hallways impeccably clean throughout our stay. The Food and Beverage Manager commonly referred to as “Ish” is the epitome of customer service, professionalism, and dedication to his team! We commonly asked him if he slept because we saw him everywhere ensuring guests received top notch customer service. The main outside bartender Matthew President was beyond impressive when it came to his drink knowledge and ability to serve multiple customers quickly! He kept the lines down and people hydrated with adult beverages…bravo good sir! Yani was our chef at Kimono’s! He was one of the most memorable I have witnessed cook Hibachi style! Last, Lauri Benoit was our server for the couples dinner. She made the experience so enjoyable and is such a pleasant person! We had the fortune of attending a couple of other meals where she was our server…top notch! The management team and team members all go the extra mile to enhance the value of staying at their resort! We had a members dinner and sat with the Landscaping Manager. She took any and all concerns seriously and started getting results immediately. Specifically, our room phone didn’t work and we had a technician come out earlier in the day. It worked for a little while then stopped working again. The phone was completely fixed by the time we got back from the dinner. Last, the entertainers were extremely talented and they put their all into the shows. Sandals Grande St Lucian is a must experience resort! See you next Oct St Lucian fam!!!

Just spent 11 days here for my honeymoon and have nothing but good things to say!!… highly recommend taking the helicopter to the resort it was totally worth it. The resort, staff and food were all amazing! Stayed in a rondoval and had Mel, Malaika and Kersherma they made our experience incredible!! Also shout to Gania/Sharma at Gordon’s and the manager Philip they were all amazing and made our time here so special that we will never forget any of them! Definitely will be taking a trip back soon!

This was our 2nd time going to Sandals Grande St. Lucia. The 1st time in 2019 was fabulous. This time it was a disappointment. Majority of the staff seemed to be irritated and understaff. We went to Toscaninis and took over 2 1/2 hours for our meal. They were very under staff. We constantly had to ask for washcloths or even getting the refrigerator in the room filled. The staff was not on the same page on times and nobody seems to know what is going on. Don’t get me wrong. The view is beautiful and there was only 3 staff members that help make our stay worth wild. We always enjoy going to Sandals but we are going to check out our other options next year. We loved Gordon’s but nobody tells you that you have to preorder lobster in advanced because it is not on the menu. When you select a partial ocean view don’t be surprise if you get a view of the parking lot with a touch of the ocean across the street.

Our trip for our 50th wedding anniversary was absolutely perfect! From Wendy who helped us plan 3 amazing excursions, to Ishtiaq who helped us several days decide on the perfect food on the menu, to Michelle who helped us get checked out when headed home and many more that I didn't get their names. The bartender was great at fixing us non-alcoholic drinks. The hostess at the Barefoot on the sand where we ate several times was so attentive. We enjoyed the "cowboy" who sang Wednesday night as the entertainment. Our rooms were always clean and fresh. Honestly we couldn't think of anything we would have changed!

Paradise, People, Perfect My wife and I just returned from our first-ever Sandals trip to St. Lucia, and it was the perfect way to celebrate our 20th wedding anniversary. It was a truly refreshing and needed time to relax and reset. The amazing weather, beautiful resort, and overall ambiance were wonderful, but what truly made this trip exceptional was the outstanding team at the resort—they absolutely knocked it out of the park. A key feature that made this the most relaxing vacation we’ve ever taken was the truly all-inclusive nature of the resort. Knowing that everything was included—from the flight, the food, drinks, room service, and even the tips—meant we didn't have to think about a single thing. We could simply relax and enjoy the breathtaking and beautiful view from our room. We also had the unexpected pleasure of being there during the Creole Festival. This was an incredible cultural treat, complete with authentic dancing, a vibrant steel drum performance, and unique, flavorful, and delicious local food. It was a wonderful bonus to an already perfect trip! We want to spotlight a few specific individuals who elevated our stay from great to unforgettable: • Exceptional Bartenders: Remy and Matthew at the bar were rock stars! They not only knew any drink we asked for but were also quick, funny, and always acknowledged us immediately. Their courteous service and humor made every stop at the bar a highlight. • The Best Emcee: Neville was incredible. He made a genuine effort to check in with us every single day, remembered my name, and always asked if we needed anything. That personal attention made us feel truly valued. • Attentive Servers: We were so impressed with our servers CJ and Kimesha. They were outstandingly attentive; my drink was never empty, and they were always available and ready to assist. Their dedication to great service was clearly evident. • Club Sandals Dream Team: A huge shout-out to Lew and Miguel from the Club Sandals team. They ensured all our event and dinner reservations were confirmed and locked in. They handled any questions or curiosities we had immediately and efficiently, allowing us to fully enjoy our downtime. From the first moment to the last, the entire team treated us like VIPs. We were so impressed with the level of service and personal care that we are already planning our return. If you're looking for an amazing, worry-free vacation with an all-star staff and unforgettable local culture, this is the place to be!

This is our fifth Sandals and we usually have an excellent experience. For the Grande, I called a month ahead to ensure we were put in any building other than the Monchy building because we wanted to be close to all of the amenities. I was very surprised that they escorted us to the Monchy building upon arrival and tried to give us a room that faced a parking lot after paying for ocean view. The toilet and shower didn't work which made for a miserable first night, and they told us they couldn't change our room until midday the next day. I inquired with the front desk about being comped for our first day there since we arrived at 5pm and didn't have a working toilet or shower, and they told us to call Sandals when we got home and they could assist. Not very good customer service, and this is coming from someone who NEVER complains about accommodations. Should get a free day back from having a room that we couldn't use the bathroom the whole first night. The rest of the trip was decent, the bars are vastly understaffed but the food was good and our new room was much better. I just find it ridiculous that I called a month in advance to ask to be in a specific building, was told no problem, and then we were put in the one I specifically asked not to be in.

This was our second time to the St. Lucia Grande. We enjoyed it very much. The location of the main pool to the beach is excellent. The entertainment is 5-star. There was lots of food but the food quality was average. The resort is undergoing renovations so the occupancy was very low. This was wonderful. We didn't have to fight for a chair at the pool or beach. No lines at the bars or for any dining. We did visit the other two resorts and the Grande is by far the shining star! I would like to see the No Smoking policy enforced across the Sandals brand. This was our 3rd stay this year and each time guests were smoking/vaping in the pool and at the bars. Many guests walk the property openly smoking. I do see smoking areas at all the resorts but no enforcement for guests to use these areas. I understand they want to smoke but it shouldn't be tolerated in the pools, at the bars or in common areas. I also would like Sandals to offer a variety of beer choices in bottles or cans. I do not care for draft beer and that is all that was available at this resort. Typically, the pub offers Stella in a bottle but not at the Grande. Our room was a club room. Nothing special. The bed was comfortable, the a/c was cold and housekeeping was good. The bathtub filled up with water whenever we showered. It was obvious this was a known issue but nothing was done to fix the problem. The staff were all very friendly and helpful. It was another good experience at Sandals. I'm not sure we will come back. The distance from the airport is something we did not care for. It is the reason it took us 20 years to return to the Grande from our initial visit. We did rent the large beach cabana and Daisy and Darnell were excellent butlers for the day. Daisy would make an excellent room butler. She went above and beyond to meet our needs and ensure my sisters birthday was special! Genil from the pool bar and Remy at the beach bar are shining stars! St. Lucia is a beautiful island.