Renaissance Shanghai Pudong Hotel vs Similar Hotels

Rooms were described as spacious and comfortable.

Rooms described as big and spacious and generally well maintained, but several comments about worn beds, dated furniture and soft pillows lowered this category.

Rooms were generally good, but some guests mentioned temperature issues.

Rooms are clean but some noted that they were dated and in need of renovation.

Mentioned as clean, but the smoke smell detracted from the overall cleanliness.

Mostly reported as clean and tidy in many reviews, but several mentions of cigarette smell in rooms/corridors and a few notes of rooms being 'a little dirty' lowered this score.

Multiple mentions of cleanliness being good, but some reviews point to issues in maintenance.

Some comments about unclean areas, specifically the breakfast room carpet.

Convenient location close to the expo center and easy access to public transport.

Location frequently praised (close to Century Park, nearby stores, restaurants and halal options); a minor note about being a bit far from the metro for one reviewer did not materially reduce the strong location sentiment.

Location received numerous positive comments for its proximity to attractions.

Excellent location close to metro and city center.

Service at the Chinese restaurant was poor, specifically mention of rude hostess and bad experience.

Service repeatedly praised (helpful, friendly staff; specific positive mention of front-desk staff upgrading a room), though one serious complaint about a disputed extra charge reduced the score slightly; overall boosted to reflect consistent positive staff feedback.

Staff were accommodating and helpful, indicating a high level of service.

Multiple positive mentions about the staff being friendly and helpful.

Breakfast was praised, but the Chinese restaurant experience was negative.

Repeated praise for diverse, tasty and excellent breakfasts and strong coffee/espresso justifies a high score in F&B.

Food options were noted as limited, with some guests expressing dissatisfaction.

Breakfast widely praised for variety and quality.

Decent amenities with a club lounge and breakfast offering a variety of options.

Good on amenities commonly cited (breakfast, pool, self-service laundry, strong espresso), but inconsistent WiFi performance and some basic-room comments reduced the score slightly.

Limited options available for some amenities, affecting overall satisfaction.

Amenities like WiFi and spa are appreciated, but some issues with WiFi stability noted.

Some reviews mentioned the price being high, affecting perceived value.

Mixed signals: many guests felt the stay was good value for the level of service, but the reported incident of unexpected/held charges and payment dispute negatively affected perceived value.

Generally perceived as good value, with some mentions of wanting better facilities.

Best value for money according to some reviews.