Protea Hotel by Marriott Johannesburg Wanderers

This hotel is a short walk (less than 1 min.) across the parking lot from the Wanderers Club conference center. The staff are very friendly, organized, and efficient. The restaurant is very good, and it opens early (630am) and closes late. My room was very clean, and the desk was large and good for working.

Great

i felt very safe in the hotel and staff were amazingly helpfully.

Great stay.

nice property, international standard of 4 star the best staff and service you could ever imagine

No water available following 2 requests! Only one towel per person each day! No credit issued if you prepaid everything. It is as if you didn’t exist had to pay for everything as you proceeded. Terrrible hotel would not stay there again ! Terrible door service as you enter and exited the parking lot.

Very good service thanks

We loved our stay! Special shout out to Constance and Joaquin!

This hotel remains very well located in Joburg area, near highways, yet with very pleasant deck and outdoor aspect in the Wanderers Club.

Hotel was decent.

I loved the propery, but the customer service was excellent. I am sorry that I cannot remember the young woman's name, but she went above and beyond to assist with whatever we needed. I highly recommend this hotel when traveling back to South Africa from the USA.

Friendly staff

Highly recommend! Beautiful hotel and friendly staff.

I had a great stay at the hotel but i never had a body wash on my first day but i asked the housekeeping they brought it immediately.. thank you for such an amazing service.

Business trip - very good and efficient check- in. Staff wouldn’t do enough to assist, whether ay my request or just by offering in public areas.

Great staff.

I previously stayed at this hotel in 2019. Then, as now, the hotel staff made our stay memorable. They were/are warm and friendly, and very helpful. While the hotel has had a facelift, it is the people who make a stay memorable or not. …

The staff were very hospitable and helpful

Great place with easy access to the local Area. Shuttle bus was fantastic. Would def stay here again.

The drivers, security and housekeeping were very helpful.

We were given a room that had 13 steps to go up to. No elevator no ramp. Unexpected. Very nice staff. Nice to have restaurant there. Minimal vegan options and nothing for breakfast but fruit. Unexpected as most places we have good have vegan options. Room super small.

Coffee in room was old Please provide a little more milk However ,the staff were amazing Every single one was polite and helpful

Everything was PERFECT! Included free shuttle bus DAILY to all 3 major malls, staff were very attentive!! And safety was paramount!

loved it here. will definitely visit again.

Location was nice and quiet with easy access via uber or free hotel shuttle bus

They are good

The property was great. But the Aircon would never work and we had to leave for another property.

Very professional

lovely hotel, good security and clean rooms

Excellent facilities the staff are exceptional service ,rooms and dining area is top class , one concern tried to call reception staff on numerous times and days no answer and no call back worries in emergency no contact other than that can’t fault the facility

Though about 30 mins from the airport, it is an ideal place to stay. Very secure. Has 3 shopping malls nearby ( though not walking distance away). The food is lovely . Great choice of drinks . Family friendly. I would definitely recommend this place to anyone interested in visiting Johannesburg

Beautiful property , centrally located. The property has no shuttle service and doesn’t provide electronic converters which should be a minimum for a hotel with international travellers

Staff are friendly but the 2020 refurb of the hotel did away with any acceptable form of personal storage in the rooms. No drawers, just open storage, some of which is very low to the ground. Rooms are small, and not soundproofed. As there is loud music over the weekend, that's not a good experience. Hotel also has no business center. Previous cozy bar was removed in refurb and replaced by cafe style bar which completely lacks character. Could be in a mall. Good safe parking available.

I love the ambience and the serenity of the environment.

I was supprised that the bedding had no sheets

My trip is going well up to so far 🔥🔥🔥🔥🌍🇿🇦

Great location near Sandton and Melrose Arch with a view over the Eastern suburbs. During Covid, the interior has been revamped to have a fresh new modern feel. Very comfortable. Service is a challenge during Covid-19 times, but staff was very friendly and helpful. Really enjoyed my stay. The weekend rate was exceptional value for money. Recommended!

All staff were very helpful room was good clean and comfortable .F+B let the hotel down badly . ADVERTISED SPECIAL PASTA R75 DID NOT HAPPEN a poor bad value buffet instead R220 .

Awesome stay - very neat and clean...enjoyed the space in the room compared to other hotel rooms we stayed in, it seemed to be much more spacious. Adherence to covid level 4 rules were on point. An overall enjoyable stay, definitely intending on booking again soon Regards

Central location. Very fresh/cleanliness. Friendly and helpful staff.

I had a great stay . Overall very warm staff and friendly . Will definitely stay there again . Its a pity l had dropped from platinum to gold so couldnt get the full benefits that l am used to like free breakfast but l did receive a complimentary upgrade .

staff were very good and helpful event though they had not received my booking from hotels.com. they took my bags copy of confirmation and provided at room later in the day, which was ok but didn't allow me to freshen up on arrival

Handy for the cricket.work going on during the day no siesta.

Amazing stay. Good breakfast

The staff were very friendly and the hotel is very spacious

Kettle and fridge in room didn’t work. Towel was torn gave a feeling of cheapness.

The rooms had very few plugs, the safe was minute, enough for jewellery or wallet, not a laptop. No bedside lamps with switches, no drawers in room only shelves in cupboards. Bed comfortable, but rooms needs an upgrade

Service was excellent, from booking in to facilities, breakfast and dinner awesome, especially Elton's service. We were very well looked after. Very nice atmosphere having breakfast and dinner on the deck next to the pool.

Convenient location

I love this hotel. I have stayed there a njnber if times over the years.

Lovely hotel in Johannesburg with pleasant staff. Nice breakfast and buffet dinner. Nice pool and views onto sport ground. Shuttle bus to local shopping centre with plenty of eateries. Pleasant stay.

I have been staying here for several years and one thing I saw on this last trip is that the building is in need of smoe renovation. Small things like buttons on the lift not working well, etc. Things one would notice if you have stayed at newer buildings recently. But overall, the building is okay.

Absolutely great experience we had. From the service, to the condition and cleanliness, and to the comfort.

The one towel in bathroom was dirty when we arrived. When I showered, the handle of the tap came off while water still boiling. Almost burnt myself. There was only cups and glasses four 1 person in room and only enough coffee and sweetener for one person.

I arrived late and the receptionist did not seem to think I had a room, causing concern, and then offered me the disabled room, which was OK.

Superb neighborhood Superb staff and excellent room. Loved it

We had a lovely stay.

Awesome place. Pleasant. I would certainly stay there again

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Great hotel! Spacious, comfortable and clean.

Wifi ridiculously slow, no hot water, no water pressure. Rooms are tired and whole hotel needs an upgrade. On the plus side its well located!

Excellent location for my purposes. Excellent parking, check in and check out. Food in restaurant average. Very good value for money, with well equipped room - fridge, work desk, tv, full bathroom, lots of cupboards, good block out curtains, good (small) safe, and very quiet. They do not even have a 'PING' when a lift arrives. ONLY PROBLEM - terrible wireless internet in the bedroom (room 509). Signal in corridor 100%; NO signal at the desk in the room. Could not do whats app. Could not do basic emails without signing on repeatedly. Reported this twice at reception - no reaction (probably because the signal near the lifts and in the corridor is so good).

Downstairs lobby area is very nicely decorated with great furniture and a lovely pool area, however the upstairs bedrooms don’t match, with outdated bathrooms, tiny bedrooms and just not what I expect from a 4*hotel - one tiny hand towel between two, one drinking glass between two, one plug socket, no bathrobes, etc. We did have an excellent stir-fry buffet dinner when we arrived and the chef and staff were great, however when we came down for breakfast we were greeted by miserable, downcast, staff who were slow and disinterested- tables were not set, had to ask about 5 times just to get a coffee and the food was not great. We felt the mood came down from management and the staff were unmotivated and probably treated poorly. We did, however have one very helpful young man who served us with bar snacks and coffee in the lounge before we left - nothing was too much trouble for him. We had just left the Hyatt Regency at Rosebank and couldn’t help but compare so we were disappointed in general with the overal space, the rooms and breakfast in particular.

Relatively average no lounge for Marriott rewards card members though, you’d only get points

Average. Nothing special. Food was good. Gave me a twin when I booked a double. Didn’t ask me for credit up front so was denied breakfast on 1st morning

There was a strong smell in the lobby area - The staff was friendly and helpful

Very comfortable hotel. Well located, near Sandton, near freeway, near Melrose Arch. Room is not large, but very quiet and comfortable. Service is very friendly and efficient. I've stayed at Protea Wanderers many times and it's always nice to be welcomed back. Drinks at the pool at the end of the day was very relaxing with a view over East Johannesburg. Plenty of parking. Breakfast is ample. I never ate dinner there as Melrose Arch complex is just down the road with a wide variety of restaurants. No hesitation to recommend this hotel for a business stay.

Unable to book room service meal to my room account. Left stranded at Rosebank for 100 minutes despite phoning 4 times for the hourly courtesy bus. Phoned at 2.50pm. Not collected until 4.30 then had to go via Sandton before arriving back at hotel at 5.00pm

Great experience. Easy on line booking Fabulous helpful friendly and efficient staff Good value for money Great livstion

When we booked with hotels.com we specified bed type as king size. We were going to check in late so I called them around 2 to inform them of this. However, they called at 6 to find out if we were still coming so there was obviously no message put on our reservations or lack of communication between the reception people. When we arrived at 6.30 I noticed that the room type given was twin beds. I corrected them then they indicated that we would have to wait 30-45 mins for our rooms to be ready. Cherie, the person who checked us in was polite and kind and issued drinks vouchers for us while we waited. The hotel overall was stunning. I was very impressed by the decor and the rooms were comfortable and clean. It was the perfect place for us to stay as we were going to the wanderers stadium the next day. We will definitely be back and hope that the check in process will be more efficient next time.

Really convenient & safe in the Wanderers club grounds & facilities

Great friendly hotel in a good position in joburg Even better if you like cricket. The hotel is in good nick with friendly staff and a relaxing atmosphere.

The Protea Wanderers is an ok hotel. The traffic noise is horrendous. Absolutely no question of opening the window on a hot summer's evening in this hotel. The one meal I had at the hotel was good but not great. For the rest a solid 4 star and at the price, reasonable value.

I had a puncture near the hotel & luckily the manager was in the car behind me. He stopped, organised changing my tyre in 5 minutes, helped me with the car rental company and took us to where we were going, so we didn't need to drive. Another day I was sick from exhaustion. A different manager phoned regularly to check and see if I was OK. When I asked for toast and coke, he brought it up himself! All the other staff are friendly and helpful. Hotel pool is open 24 hours a day and swimming at night was an amazing experience!

nice buffet breakfast, courteous staff. i really dont have much to add

I had a great experience; the staff was amazing and welcoming, the shuttle could drive you to near places where you could catch the Gautrain and other public forms of transportation. It is located near Hyde Park, Sandton and Rosebank malls which was useful for us. The room was clean and very comfortable, I enjoyed my stay very much!

Great area - central. Staff is friendly and helpful.

OUTSTANDING. Welcoming and friendly staff! Lovely location. Can't fault and will gladly stay again. Smallest details and touches made for a lovely relaxing stay!!!!

Enjoyed the stay, only the table was sticky.

The only thing that upset me was having to wait for a room when I was already late checking in

Amazing service and quality! Really enjoyed my stay and was made to feel like a valued customer.

A very good hotel where I have stayed a lot-----would be very happy if they hand in my reading glasses left in the room

Our stay at Protea Hotel Wanderers was good. Staff were extremely helpful and friendly. We had a couple issues with check in and with one of the rooms but the general manager went out of his way to rectify the issues! Overall very nice hotel to stay and and would definitely stay there again.

Really poor experience, I needed to use the internet for making business calls, very poor performance and had to cancel some client deals or go to another hotel due to this. Even though the start were great especially Sheri who was very supportive and very strong with her customer services. However, if I am being fair, overall the hotel seemed to have a number of shortcuts and I would not feel comfortable bringing clients in to this hotel.

It was very good we enjoyed ourselves there a lot

Very good value for money. Good access to freeway and close to the city centre

Great stay. One problem I had that wifi kept switching off

Front desk staff was not helpful. We asked when we checked in about getting a taxi to the airport for the next morning and were told that it would be no big deal, come down and get a taxi. The next morning we called down and the front desk staff said we should have booked one the night before and that there were no taxis for at least an hour. They wouldn't give us the taxi number nor would they do anything to help us make our flight. We ended up getting an uber ourselves but in the process wasted half an hour with the unhelpful staff.

the location was convenient for what we needed.

Great for the price and where it was situated but the bathroom flooded when we showered. The restaurant staff were uninterested in serving us 30min prior to closing. Bar staff weren't friendly.

While they were helpful when asked, they seemed so unapproachable and unfriendly. The shuttle drivers were the exception (Jacob needs mentioning) The decor and amenities in the room were minimalist however that of the lobby and dining room deserve a 5*****rating.

My one night stay was very comfortable and the hotel staff and services very helpful to my needs for shuttles and short tours of interest in Johannesburg. The hotel dining facilities are excellent and reasonably priced. The hotel accommodation is comfortable and very peaceful.

Good stay overall. Not too far from the airport Good food Clean facilities Good transport

It was a worthwhile experience.

It was a short Stay, só no much to say. But I could ser enough to give mereaons to Stay again and advise other people to Stay at this Hotel.

Protea Hotel Wanderers is handy for attending cricket matches at the adjacent ground. The Hotel bar and restaurant are quite acceptable quality. There is a nice north facing pool and deck. The Wanderers club provides a convenient alternative for meals and drinks and is a must. There are several restaurants and bars Within easy walking distance. Rosebank mall and Gautrain station are 20 minutes walk away.

Hotel staff were extremely attentive and friendly. I left my sunglasses on the table in the restaurant and they kept them safe until the following day. The rooms are spacious, bright and clean. The location was good for us as we needed to be in that area, as long as you don't expect to be able to walk to shops and restaurants. I would definitely stay there again.

Great place to stay! Safe! And great experience with the area and shopping :) Hotel staff and shuttle staff are amazing!

The best hotel services,great location,friendly staff and a very clean environment.