Le St-Martin Hotel & Suites vs Similar Hotels

Rooms described as spacious, comfortable beds and good bathrooms, but some issues: overly soft mattresses for some guests, occasional odors, and the one-off stain incidents reduce the score slightly.

Rooms were generally comfortable, but some guests faced issues upon arrival.

Rooms are described as large and comfortable.

Rooms received praise for comfort and decor, but complaints about lighting and noise issues were present.

Multiple reports of cleanliness problems: stained sofa-bed (blood), dirty carpets turning guests' feet black, missing shower seal, and a musty/closed-in odor in some rooms. Overall below the property's otherwise good upkeep.

Several reviews mention issues with room cleanliness and maintenance.

Multiple reviews mention the hotel being very clean.

Multiple reviews mention issues with cleanliness, such as a bad smell and rooms not being clean.

Consistently praised: convenient for Montreal, near metro and shopping, close to airport and larger centres; location considered a strong point.

Convenient location for activities despite being outside the city.

The location is convenient but can be tricky to find.

Generally positive feedback about location, though noise from traffic was noted as a downside.

Generally warm and accommodating staff; several mentions of friendly, helpful reception and staff who took requests into account. Isolated reports of a brusque/short check-in experience and a push for tips at breakfast.

Staff received consistently positive feedback for their helpfulness.

Guests consistently praise the friendly and helpful staff.

Many reviews indicate good service, though some mention issues with room service.

Breakfast repeatedly described as exceptional, plentiful and high quality. Some comments request more variety (more fresh fruits, less repetitive buffet) and note crowded breakfast rooms.

Breakfast options were deemed outdated by several guests.

Breakfast is appreciated, though limited options noted.

Several complaints about the breakfast quality relative to price.

Positive mentions of a heated outdoor pool, terrace, free/ample parking and a good breakfast area; negatives include a very small gym and the absence of a luggage room for early arrivals.

Amenities like the pool were under construction, affecting guest experience.

Amenities like a gym, breakfast, and parking are well-received.

Amenities were generally well-received, but service issues with breakfast options were highlighted.

Several guests note very good value and an excellent price-quality ratio, though some feel breakfast pricing and extra charges (e.g., paid early room access) make certain aspects less good value.

Mixed feelings about the value offered considering ongoing construction.

Standard quality for this hotel tier.

Mixed feedback regarding the value, particularly about breakfast pricing.